Volunteer Nation
Nonprofit leadership author, coach, and expert Tobi Johnson shares weekly tips to help charities build, grow, and scale exceptional volunteer teams. Discover how your nonprofit can effectively coordinate volunteers who are reliable, equipped, and ready to help you bring about BIG change for the better. Rather than continuing to “do more with less,” achieve abundance for your organization by engaging community talent that helps you do more with more. Society is evolving and so, too, is volunteerism. With over 25 years of experience working in nonprofits, public sector agencies, and grassroots campaigns Tobi is known for her modern “big hat” thinking and straight talk about what it takes to achieve success in today’s world. You will learn how to coordinate volunteers, improve the volunteer experience, recruit volunteers, appreciate volunteers, and do it all more efficiently with the right volunteer management software and digital tools. It’s a mix of interviews and solo shows you’re not going to want to miss. So, if you’re ready to ditch the stress and harness the power of people to fuel your good work, you’re in exactly the right place. Hit subscribe and let’s DO this!
Episodes
Do you find it uncomfortable giving feedback to volunteers? You're not alone!
In this episode of Volunteer Nation, Tobi Johnson walks you through how to deliver clear, confident feedback to your volunteers in a way that fosters growth, maintains trust, and avoids discomfort. Whether it's reinforcing great behavior or correcting issues, Tobi shares real examples and practical scripts you can start using right away.
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In this episode of Volunteer Nation, Tobi Johnson dives into the heart of what makes a volunteer team truly thrive: community. Drawing from both personal experience and well-established sociological principles, Tobi explores five essential pillars that foster a sense of belonging and connection among volunteers and between volunteers and staff.
This episode is a must-listen for volunteer leaders who want to create a more collaborat...
In this episode of Volunteer Nation, Tobi Johnson dives into the key findings from the Giving USA 2025 report and uncovers the powerful link between volunteerism and philanthropy. Tobi explores how individual donors and volunteer leaders are shaping the future of nonprofit fundraising, and why community support has never been more essential.
Whether you're a nonprofit leader, volunteer coordinator, or board member, you'll...
In this episode of Volunteer Nation, Tobi Johnson dives into the essential human needs that drive a meaningful and rewarding volunteer experience—safety, connection, and purpose.
Tobi explores how creating a predictable, emotionally safe environment lays the foundation for trust. She explains why fostering strong peer connections is just as crucial as delivering information, and how helping volunteers see the direct impact of their...
In this episode of Volunteer Nation, Tobi Johnson addresses a persistent and deeply rooted challenge in the nonprofit sector: the lack of buy-in and active support for volunteers across entire organizations—not just within volunteer departments. Drawing from the VolunteerPro Impact Lab seminar and a decade of data from the Volunteer Management Progress Report, Tobi urges nonprofit executives to reframe volunteer support as a staff ...
In this episode of Volunteer Nation, Tobi Johnson is joined by Sam Fankuchen, founder and CEO of Golden, about how nonprofit organizations can stay resilient and keep civic engagement alive amid uncertainty, disasters, and radical funding cuts.
They discuss current stresses in the nonprofit sector, particularly around funding uncertainties, and share practical tips for organizations to pivot and adapt their missions to serve commu...
In this episode of Volunteer Nation, Tobi Johnson shares a simple yet powerful four-step framework to help you train volunteers more effectively. Drawing on decades of experience in instructional design and facilitation, Tobi breaks down what makes training truly impactful and what to avoid.
Whether you're building a new training from scratch or refreshing your current approach, this episode will help you streamline your proce...
In this episode of Volunteer Nation, Tobi Johnson is joined by Allyson Ferrari, Director of Connections at Lighthouse for the Blind and Visually Impaired, to explore how organizations can make volunteering more inclusive and accessible.
Together, they dive into practical strategies for building, growing, and scaling volunteer talent by designing opportunities that welcome people with disabilities. From addressing legal and logistic...
In this episode of Volunteer Nation, Tobi Johnson unpacks a powerful mindset shift in the nonprofit world: moving beyond volunteer compliance and toward building a thriving volunteer community.
Tobi explores the delicate balance between ensuring accountability and fostering genuine connection, trust, and shared purpose among your volunteers. Through real-world insights and practical examples, she contrasts the limiting effects of c...
In this episode of Volunteer Nation, Tobi Johnson sits down with Jennifer Sirangelo, President & CEO of Points of Light, to explore why volunteerism is not just a “nice to have”, it’s a necessity.
Jennifer shares her inspiring journey into the nonprofit world and offers a behind-the-scenes look at Points of Light’s mission to position volunteer management as essential infrastructure. Together, they unpack key insights from the ...
In this episode of Volunteer Nation, Tobi Johnson dives into one of the most powerful, yet often overlooked, tools for volunteer engagement: human connection. Tobi reminds us that it's not tech tools or training manuals that drive true engagement, it's trust, belonging, and meaningful relationships.
Tobi unpacks why emotional closeness matters in volunteerism and shares six practical ways to cultivate connection, from hos...
In this powerful follow-up episode of The Volunteer Nation Podcast, Tobi Johnson continues her insightful conversation with Jenni Field, diving deeper into the leadership principles that drive meaningful change, especially for those managing volunteers.
Together, they unpack the nuanced differences between authenticity and vulnerability in leadership, highlighting how empathy, flexibility, and consistent action can earn trust and c...
In this episode of Volunteer Nation, Tobi Johnson sits down with leadership and communications expert Jenni Field for an insightful conversation about what it really takes to lead with credibility in the nonprofit world.
Jenni shares practical, research-backed strategies for building trust, fostering supportive team cultures, and leading with clarity—especially during times of change. Drawing from her extensive experience and her l...
In this episode of the Volunteer Nation Podcast, Tobi Johnson breaks down exactly what it takes to hire a future proof volunteer coordinator who can lead with confidence and adaptability. Given how vital this role is in representing your organization and engaging your volunteers, hiring the right person matters more than ever!
Tobi walks you through 8 essential steps to build a strong hiring foundation. From understanding volunteer...
In this episode of The Volunteer Nation Podcast, host Tobi Johnson sits down with Diana Villarreal and Gail Cavallaro from the Community Foundation for greater Richmond to explore how strategic volunteer engagement is shaping the future of nonprofits.
Diana and Gail share the foundation’s mission and walk us through its inspiring history, along with the wide range of programs designed to support nonprofit growth at every level—from...
In this episode of The Volunteer Nation Podcast, Tobi Johnson challenges the status quo of traditional volunteer position descriptions. She explores why the standard, task-heavy approach often falls flat and shares how a simple shift in language and structure can dramatically improve volunteer recruitment.
Tobi introduces creative alternatives—like adding impact statements, showcasing team values, and sharing volunteer testimonial...
In this episode of the Volunteer Nation Podcast, Tobi Johnson invites Dr. Rob Lion onto the show to discuss people-first leadership and fostering stronger collaboration between paid staff and volunteers. Dr. Rob Lion is a professor, consultant, and principal of Black River Performance Management, who shares expert insights on creating a human-centric organizational culture. Together, they explore key strategies for effective commun...
In this episode of Volunteer Nation, host Tobi Johnson dives deep into the ethical and fair treatment of volunteers. She introduces the Volunteer Bill of Rights, outlining ten essential rights every volunteer should have, from being valued and trained to working in a safe environment.
But rights are only part of the equation. Tobi also explores ten key responsibilities volunteers should uphold, such as committing to the organizatio...
In this episode of the Volunteer Nation Podcast, Tobi discusses the concept of volunteer bias in organizations, focusing on the theme, Entitled or Exploited. Using data from the Volunteer Management Progress Report, Tobi highlights issues such as volunteer retention, respect, and organizational challenges.
She also delves into the implications of labeling volunteers as 'entitled' and introduces the concept of volunteer ex...
In this episode of the Volunteer Nation podcast, Tobi welcomes Michele Wiesner, Director of Capacity Building at Hire Heroes USA onto the show! Michele discusses her extensive experience in volunteer engagement and career development, particularly her role in developing a robust volunteer program at Hire Heroes.
The pair cover a range of topics, including the importance of volunteerism, strategies for recruitment and retention, an...
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