Bubble Baths, Roofs & Real Estate

On segment 3, we talk about bubble baths & roofs!

Episode Transcript

Speaker 1 (00:00):
The views and opinions expressed by the participants on this
show are not necessarily those of Stuart Information Services Corporation,
Stewart Title, or Stewart Insurance. Before you make any investment,
you should seek the advice of your investment advisor or attorney.

Speaker 2 (00:14):
Whether you're a real estate broker, realtor homeowner, buyer or seller,
everything matters when it comes to real estate. This is
Real Estate Matters with Steward Title. Steward Titles. Bill Knapik
and guests open the door to what really matters in owning, buying,
and selling real estate. And now Real Estate Matters with
Steward Title, brought to you by Stuart Insurance. Here to inform,

(00:38):
entertain and inspire. Bill Knabek, Welcome to the show. It
is Real Estate Matters with Stuart Title. Thank you for
joining us. I am Bill Nappick on this real estate adventure.

Speaker 3 (00:48):
It's going to be great. We have super real estate
professionals all the way around and we're going to get started.
As we talk to Donna Lebay, she is with Remax.
Go Donna, let's go. Welcome to the show.

Speaker 4 (01:02):
Thank you glad to be here.

Speaker 3 (01:04):
Well, first of all, Remax, Everyone's heard of Remax, But
tell us about your office, remax Go and the area
that you cover.

Speaker 4 (01:12):
So remax Go actually has three offices.

Speaker 5 (01:15):
We have one in Katie, we have one in New Bronsville's,
and we have one in San Antonio. So we kind
of covered that whole kind of central southeast Texas so
quite a bit.

Speaker 3 (01:28):
And as you're helping buyers and sellers geographically here in
the Houston area, what areas do you frequent?

Speaker 5 (01:34):
Well, most of the time, I'm in the Northwest area
of Houston, so I actually live out in Tomball and
then I kind of cover all the areas around there.
But you know, as a real litor, we go anywhere
that we need to go. So but yeah, I kind
of focus on that main area up there.

Speaker 3 (01:53):
Well, I'm glad you mentioned Tomball. Everybody's there seems to
be a buzz around Tomball and I'm not sure why,
but give us an idea just as far as the
northwest area, will consider that part of the Northwest, but
specifically Tomball. What are the key drivers in your experience
would you say that draw people to the city.

Speaker 5 (02:13):
Well, so when you think about Tomball and you think
about Houston, there's not a lot of downtown little towns
that are driving distance from the Houston area. It has
a great little main street. And actually my husband and
I downsized about five years ago. We bought a little
house in Old Town Tomball that we ended up doing

(02:36):
a remodel in an addition for We bought it two
weeks before COVID hit, so it was a little crazy
that year. But that is what's happening in and around
that area. And I think people love that small town feel.
And you're still close to Houston, so you can come
out for the day or be out there for longer.

Speaker 3 (02:55):
And let's emphasize a little bit about downtown Tomball or
Old Town. It sounds charming. I've not been there. I've
been to tom Ball several times, but some time visit
I must have missed a little town part because is
it would be a place for a day trip for
someone that may be living in the center of Houston
they want to go to a little town.

Speaker 4 (03:15):
Absolutely absolutely.

Speaker 5 (03:16):
There's a great little like Depot area, and then we
have really fun little restaurants and antique shops and uh,
you know, clothing clothing shops and one you know, there's
a couple of great little wineries out there that you
can come and it's just.

Speaker 4 (03:33):
Fun and enjoyable.

Speaker 5 (03:34):
And I think people love walking around Main Street on
Saturday mornings. There's a farmer's market every Saturday morning, and
it just you're you're outside the city and it just
gives you that feel of being in a little town again.

Speaker 3 (03:48):
The next you're going to say, there's even a coffee
shop or two.

Speaker 4 (03:50):
Oh, there's a million coffee shops. Yes, yes, there's great
coffee shops.

Speaker 3 (03:55):
What a great picture to paint, because that's exactly what
I what I'm seeing. And I think others that are
listening right now. As far as real estate, and again,
let's focus just a second on Tomball. People are attracted
to Tomball. Yes, so right now, what's the activity like
in the marketplace? Would you say?

Speaker 5 (04:10):
So? Our market is still staying pretty steady. You know,
we're not seeing numbers go way up or way down.
I think overall, we're you know, we're seeing obviously a
little more sellers in the market right now than we
have buyers in the market. But Tomball is great from
you know, the the fact that we've got all different

(04:31):
kinds of housing, all different kinds of housing. You can
go from you know, two three hundred thousand to multimillion
dollar homes that are all in that area.

Speaker 4 (04:41):
The other thing.

Speaker 5 (04:41):
About Tomball is we have an outstanding school district. It
is an A plus school district and actually every school
within that district is an A plus school, which is
pretty hard to do, especially with the rate at which
it's growing.

Speaker 3 (04:56):
Well, it sounds like you would be the perfect person
to call if someone and wanted to find out about
Tomball and the real estate. And I think correct me
if I'm wrong, But also you met, you've created the
town the nice old town feel. But also if someone
wanted a little acreage, can you find that in Tomball
as well?

Speaker 5 (05:15):
Yes, there are several properties that that have acreage, so
you won't be in the center of town, but you're
definitely within five minutes you know, drive time to be
able to have some acreage properties.

Speaker 3 (05:26):
So and other than Tomball, as you mentioned the Northwest
area where you're at a lot Donna Lea Bay with Remax,
give us an idea of some of the other areas
that you're that you're working with.

Speaker 5 (05:37):
So you you know, tom Ball sits in a kind
of a unique area. It's that Northwest corner. But then
from there you've got Cyprus, you've got Spring, you can
go out further to Magnolia or Montgomery. So it's it's,
you know, kind of sits right in the middle of
all of that. So you've got easy access to highways everywhere.
You've got two forty nine and two ninety, so that

(05:58):
whole Northwest corner which has continued to grow.

Speaker 4 (06:01):
Year after year after year.

Speaker 5 (06:03):
So you definitely see the market continuing to just boom
in that direction. And if you I don't know, well,
you said you haven't been to Tomball, so while okay,
so we need to get you to Tomball, and then after.

Speaker 4 (06:15):
That we need to get you further out. So but
further out.

Speaker 5 (06:17):
Even Waller and Hempstead and all of those areas are
growing too. You've got lots and lots of new construction
out there, several new subdivisions growing out there.

Speaker 3 (06:29):
It does don it doesn't seem like the growth is slowing.
Correct me if I'm wrong, But it seems like it's
just a constant growth in the Northwest area.

Speaker 4 (06:37):
It is.

Speaker 5 (06:38):
It is, it has just been continuing to grow, and
I don't see that slowing down much. Now we may
see a little bit of change in you know, in
the market with the number of buyers and numbers of sellers.
We'll have to see what happens with with you know,
pricing and rates and all of that, but as of now,
we're still just continuing to see that area grow.

Speaker 3 (06:59):
And as you're working let's say, with buyers, right or
buyers and sellers, are you working with more buyers or
sellers right now?

Speaker 4 (07:05):
Right now?

Speaker 5 (07:06):
I pretty much, year after year consistently work about fifty
percent of each And I'm not that that's intentionally, it
just kind of seems to fall out that way. And
this year is pretty much pretty much the same. So now, obviously,
you know, we've got properties that are sitting on the
market a little bit longer than we would like for

(07:26):
our sellers. But I'm running around with buyers too, and
you know, sometimes it takes a long time to find
the right property. And I just found a gorgeous property
out in Montgomery, which is probably one of the prettiest
backyards I've ever ever been able to sell, and my
buyers are thrilled.

Speaker 4 (07:43):
But it took us two three years to find the
right property.

Speaker 5 (07:46):
Now, yeah, so, and we were on and off not necessarily,
you know, looking every day, but we also were getting
beat out two three years ago and we didn't even
get a chance to you know, make an offer on it.

Speaker 3 (08:02):
Well, as I talk to real estate professionals realtors here
on the show every week, thousands, perhaps I don't know.
Through the years, I'm in admiration of the skills that
are presented. And there's so many things you and other
realtors have to do and know and having your tool belt.
But one of them is patience. Yes, in the case
that you're describing, it sounds like you had to bring

(08:24):
forth a lot of patients and how do you do that?
What would you advise a brand new realtor because you're
a season professional, but a brand new realtor, how would
you advise them on the idea of how much patience
is needed to be successful at what you're doing.

Speaker 5 (08:40):
I mean, you have to have a ton of patients,
and you have to be able to guide your clients
right through all kinds of things. And I think that
one of the biggest things is, you know, I always
want my buyer or my seller, you know, to have
the best experience, and I want them to find the
perfect property, and so you know that that takes a

(09:02):
lot of time and you just have to you know,
get to know them, get to know their needs, get
to know their family, and you know, over the years
that changes. Right, I've had I do a lot of
repeat business. About ninety ninety five percent of my business
is repeat or referral.

Speaker 4 (09:18):
And when you do, when you.

Speaker 5 (09:20):
Have people come back, right, it's they've had life changes, right.
So sometimes that's fantastic. Right, they've gotten married, they've had
a child, they've had three children, and they need a
bigger house. And sometimes it's not great. I'm working with
somebody right now that they had bought their first house
for me, I sold their house. Now they've gotten divorced,

(09:40):
you know. So you work with all different kinds of things.
So and now I'm helping one of the parties of
that move on to their next chapter.

Speaker 3 (09:49):
So you become a counselor guest to say the least, right.

Speaker 4 (09:53):
Yes, absolutely, but absolutely.

Speaker 3 (09:55):
But there as I'm projecting here, I'm thinking they're in
lies the reward of and let's help people. How many
years you're in the profession nineteen years, So yeah, that's
part of the reward through these many years of being
involved in helping people in all the life events, whether
it's an individual or a family.

Speaker 4 (10:11):
Yeah.

Speaker 5 (10:12):
No, that's the part that I love, right, that's you know,
being able to being able to help people through good
times and bad times, and watching families grow and clients
becoming dear friends. You know.

Speaker 4 (10:25):
It's funny.

Speaker 5 (10:25):
I had a client that came to me from a
Navy federal a few years ago, well probably more about
seven years ago. They're an elderly couple and they now live,
you know, just a few blocks from me, and yesterday
I was bringing in vegetables and we get together as
much as we can. Now one of them's health is

(10:46):
kind of failing, but I love them like they became
friends and family. So to me, it's a lot more
than just a transaction and just you know, finding the
right home. It's definitely you get involved with your clients.

Speaker 3 (11:00):
No doubt about it. And when you help buyers here recently,
let's take in the last I don't know ten fifteen transaction,
how many of the buyers have been cash buyers out
of curiosity.

Speaker 5 (11:10):
So I don't think I've had a huge amount of
cash buyers. I would say maybe thirty percent or cash
buyers got about seventy percent at least from my standpoint.

Speaker 3 (11:19):
Financing still Donna Lobay, Donna, before we close this segment,
what else do you want people to know?

Speaker 5 (11:25):
I want people to know that the housing market is
still thriving, that if you're looking in the Northwest area,
I'm available. I love what I do, I really do,
and I love having continuous relationships that just build over
the years.

Speaker 4 (11:38):
And I'm here to help.

Speaker 3 (11:40):
And let's tell people how they can reach you.

Speaker 5 (11:42):
You can reach me via my cell phone which is
seven one three four one six three five seven seven,
or my email which is Donna Lebay Labbe Realtor at.

Speaker 4 (11:55):
Gmail dot com.

Speaker 5 (11:57):
Or it's Donna Lebay team on har dot com. Seven
one three four one six three five seven seven.

Speaker 3 (12:06):
Donna, thanks for being with us.

Speaker 4 (12:08):
Thanks so much, Bill, I appreciate it.

Speaker 3 (12:12):
As we continue, let's talk to Adriana Banks. She's with
Douglas Element right here in Houston, Texas. Hey, Adriana, welcome
to the show.

Speaker 6 (12:20):
Thank you for having me.

Speaker 3 (12:22):
Well here you are, Douglas Eleman. Let's tell people first
of all, in case someone has not heard of the company,
tell us about Douglas Elemen.

Speaker 6 (12:30):
Well, Douglas Elemen has been here in Houston, Texas for
five years. It's been around since nineteen eleven. Nationwide, we
are an affiliate with night Frank that puts us international
and we are looking to go international as well.

Speaker 3 (12:47):
I think that's gonna be good because we're going to
talk just to hair about a little bit about international
because the Houston, Texas, as we all know, it's an
international city and people are coming from all over the place.

Speaker 7 (12:59):
Yes they are.

Speaker 6 (13:00):
I'm actually licensed with two relocation companies. Relocation is a
big part of a platform of my business. I am
Adriana Banks, the leader of the Banks Group. We are
a boutique full service residential real estate group. We serve
as high rise and mid rise single family homes and

(13:21):
new developments. And the reason why we do that is
we like to be your lifelong reelder and take you
through each process of life, whether you are on the
ground or in the sky.

Speaker 3 (13:32):
A lot of people want to be in the sky, don't.

Speaker 6 (13:34):
They, Yes, he do.

Speaker 3 (13:36):
And here in Houston we are, especially in the center
of the city. We're kind of growing up in a
certain way. Would you say, absolutely, so, give us an
idea what's going on in the high rise market right now,
because it seems like there's some new ones along the way,
especially right here in the uptown and even downtown parts
of Houston. What's happening.

Speaker 6 (13:55):
So there's a lot of new developments that are happening.
A lot of people are teaming up with different hotel entities.
Amenities are very important to buyers, whatever age you're at.
They want to have pool, they want to have a gym,
they want that lock and leave lifestyle, whether you're a
young professional or you're an empty nester.

Speaker 3 (14:15):
And as far as the I know, I would think
one of the first things I would want to know
in a high rise situation is the maintenance fee, because
there's a maintenance fee with each one, and I would
imagine they vary quite a bit. Give us an idea
what's happening on the maintenance fees and how you tailor
that to the buyer.

Speaker 6 (14:33):
Oh, absolutely, I would say your average on the maintenance
ee is about a dollar per square foot. Newer construction
tends to go a little bit higher per square foot
as well as older buildings, so and it depends on
what type amenities they provide as well that go into
that calculation.

Speaker 3 (14:52):
But also we'll tell people. You're helping people with high rises,
any kind of homes, all the different things, right.

Speaker 6 (14:57):
Absolutely, And we also work with new developments, so basically
dirt in the dream, whether it's building single family homes,
like a project like the Wentworth that we're representing right
here inside the loop right behind you actually, which is
nineteen homes starting at a million seven ninety five, or

(15:18):
another development that we're representing, which is Mamosa Terrace in
river Oaks and the same starting price in million seven
ninety five, and that gets you approximately three thousand square feet.

Speaker 3 (15:30):
And these are home developments I would imagine gated communities.

Speaker 6 (15:35):
The Wentworth is a gated community, and then the Mimosa
Terrace is actually a mid rise, so eight floors and below.

Speaker 3 (15:43):
Let's talk about this midrise that sounds pretty nice, and
it's in river Oaks, right.

Speaker 6 (15:47):
It's actually tucked in a neighborhood, which is really rare.
A lot of them are on busier streets.

Speaker 3 (15:53):
So then you say they start at two million, a
little less, a little less, so that sounds pretty nice.

Speaker 6 (16:01):
It gets you three bedrooms, three bathrooms, approximately three thousand
square feet, which is a really nice size in comparison
to other mid rises and high rises in the.

Speaker 3 (16:12):
Area, and it's a brand new building.

Speaker 4 (16:14):
Brand new.

Speaker 6 (16:14):
It should be done next year.

Speaker 3 (16:16):
That's one of the nice things next place, whether it's
a home high rise, I just want to have new
I mean, wouldn't that be nice.

Speaker 6 (16:24):
It's fun to pick out your finishes, whether you're working
with the developer or the buyer. It's dirt and a
dream and having it all come to life is so
much fun. And telling people all the details and just
being so straightforward and honest that this is how this
is going to look or this is how this contract

(16:44):
is going to play out is one of the many
reasons why I love this industry so Adriana.

Speaker 3 (16:49):
So far, we talked about right here, and we're recording
in uptown Houston. Those that know Houston, it's a great area,
but we're talking about areas that are very close. As
far as the market, how would you describe the activity
in the market, whether it's a home mid rise, what's
the activity activity like right now?

Speaker 6 (17:07):
Overall it is really strong. But overall it's probably the
most important time to hire a real estate professional due
to not only interest rates, but what insurance is costing.
The insurance market is higher than it's ever been. So
it's very important to have your trustee realtor that knows
all the data and can forecast and get with you

(17:30):
on the dollars and cents of your transaction, which is
very important.

Speaker 3 (17:34):
Trustee realtor like Adriana Banks right.

Speaker 6 (17:39):
Yes, in my team, which is I can't do without well, give.

Speaker 3 (17:42):
Us an idea. So you work with several people in your.

Speaker 6 (17:45):
Team it is five people including me.

Speaker 3 (17:48):
And then as far as how do you does the responsibility?
If I want you to find me a home to buy,
am I working with you? Or am I working with
several people at the same time? How does that work?

Speaker 6 (17:59):
So if you want to hire me, you're working with me.
But I also use my team to consult. For example,
one of my team members helps me run the developments.
Another team member has over a decade of title experience.
And then I have another team member who does all
our writing, for example, for all of our listenings. And

(18:22):
it really is a boutique experience when you work with
the Banks group.

Speaker 3 (18:27):
And how long have you been in the real estate profession.

Speaker 6 (18:29):
Sixteen years in October?

Speaker 3 (18:31):
Wow, And of all the things you could be doing,
why did you choose real estate just curious.

Speaker 6 (18:37):
I wanted to deliver the most accurate data for people
to make their best choice for themselves, and the Banks
Group is able to deliver on that, and we handhold
through the entire process whatever phase you are in life.
So I saw a hole in the market of being
more data driven and I love being able to educate people.

Speaker 3 (19:02):
Yeah, and I think you have an advantage to from
a couple standpoints. One the Banks Group that has a
good sound and it's easy to remember.

Speaker 4 (19:12):
Yes it is.

Speaker 3 (19:12):
As far as marketing, let's talk about social media now,
I would imagine certainly Douglas Element has a powerful presence
and advertising and so forth. But as far as the
Banks Group, what are you doing from a social media standpoint?

Speaker 6 (19:25):
When I first started, it was more paper. Now we
are more online, Facebook, Instagram videos. I ended up hiring
a company out of Austin, which is now more of
the tech capital of Texas, and they manage my social
media and we like to cross market a lot. I
think that's very important and try to get in front

(19:46):
of new buyers. As about eighty percent of my business
is repeat business and referrals, it's very important to lean
in on that. Other twenty percent or how much it
is for you into the online, in social media of realm, and.

Speaker 3 (20:02):
As far as people that you're helping or you may
be helping that are from out of state, you find
people or that they find you from other states and
other cities where they want to move to Houston.

Speaker 6 (20:13):
Yes, actually I got a referral this morning. It's through Chevron,
so I was licensed with the relocation team there and
they found me through a past referral. And on the
email it said Adriana is straightforward and no nonsense.

Speaker 3 (20:33):
No nonsense. Uh huh ever, no nonsense, one hundred.

Speaker 6 (20:37):
Percent nonber and I took that as a sincere compliment.

Speaker 3 (20:40):
It is a great compliment. Well as far as here
we are at the halfway point of the year, Adriana,
as we go forward, especially as you have access to
Douglas Ellman, a company that is always studying the market,
not just from a Houston perspective, but from a United
States and a worldwide perspective, what are some of the
things and your meetings that they talk about that as

(21:02):
they project forward and they say, hey, here's some of
the things the trends we're seeing. Is there anything like
that you could share with us. Oh.

Speaker 6 (21:08):
Absolutely, the medical industry is supposedly supposed to double here
in Houston.

Speaker 3 (21:12):
Wow.

Speaker 6 (21:13):
You have to know the data of where are people
moving and not just where, but why, and absolutely have
to say, Okay, if you live in ex California, what
type of neighborhood was it, and so you can better
find a match for them here in Houston. It is
another reason why I like this business. I love to
show off our city. It is full of great people

(21:36):
and great professionals and great food. But the people are
just so sincere and I love helping people make that transition.

Speaker 3 (21:45):
No doubt. And it seems like there's five new restaurants
per week opening up. I can't keep up. There's all
kinds of things happening all over the city.

Speaker 6 (21:54):
It's hard to keep up with it me either. But
it's a lot of fun.

Speaker 3 (21:57):
It is a lot of fun, Adriana. Before we close
the second, what else do you want people to know?

Speaker 6 (22:01):
I want people to know that the market is still
strong and I am still getting in multiple offers. So
you really have to know the area, the price point,
and really define and trust your agent. So the sooner
you can get educated, the better. So if it takes
you two months or two years plus at least you

(22:24):
are at the closing table and you are happy about
your decision.

Speaker 3 (22:27):
Let me ask you as far as the heights, do
you do any work in the heights?

Speaker 5 (22:31):
Oh?

Speaker 3 (22:31):
Yes, part of Houston.

Speaker 6 (22:32):
Yes.

Speaker 3 (22:32):
Well, let's put it this way. If you have six
hundred thousand dollars, can you find something in the heights
these days?

Speaker 7 (22:39):
Absolutely?

Speaker 6 (22:40):
You can get probably a three bedroom, two bath bungalow
that's approximately fifteen hundred square feet on approximately four hundred
or four thousand square for a lot. Or you could
get a townhouse that is three to four bedrooms that
is probably thirty five hundred square feet. So it just
depends on if you want a little bit of a

(23:00):
yard or a big yard.

Speaker 3 (23:02):
Interesting because just in the few mile radius of where
we're at, there's so many different neighborhoods. We mentioned river Oaks,
High Rise Living, the Heights. A lot of diversity in
terms of things that we can buy here.

Speaker 6 (23:14):
Absolutely, and that's why my team specializes in those three
fields to be able to assist appropriately.

Speaker 3 (23:21):
Adriana. Let's tell people how they can reach you, Adriana Banks.

Speaker 6 (23:26):
You can reach me at my cell seven one three,
eight nine eight six five five seven or my email
Adriana A D R I A N A dot Banks
at Elman E L L I M A n dot com.
And if you do not have time to write that down,

(23:48):
you can go to my website at Adriana Banks at
elmen or my Instagram at Adriana dot Banks dot Elman.

Speaker 3 (23:56):
I think the keyword is remember the last name and
we're going to find you Banks. Easy to remember. And
the phone number again Adriana.

Speaker 6 (24:04):
Is seven one three eight nine eight six five five seven.

Speaker 3 (24:08):
Thanks for being with us, Adriana, Thank you, Bill. Well,
let's go up on the roof and talk to Cassandra
Santo's with Lux Roof Company. Cassandra, Welcome to the show.

Speaker 7 (24:19):
Hi, Bill, thank you for having me. It's an honor
to be here.

Speaker 3 (24:22):
Well, it's great to see you, and you know, it
seems to be at least this year everyone's almost favorite
subject is roofing.

Speaker 7 (24:30):
Absolutely. I mean, there's just so much when it comes
to roofing. I mean there's good, there's always a little
bit of bad as well, but I think that just
comes with every field that you're in.

Speaker 3 (24:38):
But the beauty is there's roofs everywhere, and those are
business opportunities and also opportunities for your company to help
people with their new roof or even repairs. Right, let's
tell people about Lux roof Yes.

Speaker 7 (24:50):
Sirs, So we have actually eleven years worth of experience
here at Lux roof Co. Personally, I've been in the
industry for about four years. The main reason why we
partnered up and we decided to start this company was
because we wanted to ensure that these roofs would last
over ten years. Right here in the state of Texas,

(25:12):
we get a lot of rains, we get a lot
of storms, and it's unfortunate that a lot of the
times the roofs are failing after five years, even three years.
I visited Homeowners's house where they fell so early on
and in reality, we really want them to last over
at least thirty years. Right, So our main purpose is

(25:33):
to provide luxury roofing with the longevity of a roof
as well well.

Speaker 3 (25:40):
And we talk about the conditions of roofs. The heat
is so tough here, there's wind, there's hail, there's all
those things. But just I imagined the job that the
shingle has to do or whatever kind of covering is
over the roof but the sun just beats these things,
so it's I would imagine it's hard for anything to

(26:01):
last that long or long enough for us to have
a good value. But what are some of the trends
in roofing. It sounds like then your goal is longevity
and maybe higher quality products. How does that work?

Speaker 7 (26:13):
Yeah, so we don't just focus on shingle roofing. We
do have a lot of our clients that just want
to do that.

Speaker 8 (26:18):
Right.

Speaker 4 (26:19):
It does.

Speaker 7 (26:19):
It is a little bit more affordable. But we do
provide tile roofing, steel roofing, you name it. We we
we work on all kinds of roofs. But essentially when
it comes to shingle roofing, which.

Speaker 4 (26:32):
Is our main form of.

Speaker 7 (26:35):
UH, I would say.

Speaker 3 (26:38):
Most of your business is shingle roof most of.

Speaker 7 (26:40):
Our business is shingle roof roofing. And so, but we
do have rather than having like a three step process,
and a lot of these roof are still using filt paper,
which in reality not many people know, but it's actually
construction paper dipped in petroleum oil. So we have a
substitute for that, right and make sure that our that
our roofs are actually lasting a lot more, we have

(27:00):
more of a seven step process rather than just three, right,
and this ensures the longevity of the roof, right, which
in worst case scenario, if we do have a roof
that fails, we do give that warranty that backs you
up for a lifetime.

Speaker 3 (27:15):
So well, okay, with that, getting two technical, you've picked
our interest and that is as far as the different steps.
The felt paper, what's the felt paper? Where does that go?
Because I'm picturing let's take a not a tile roof,
but a normal roof where you have plywood. Right, once
all the shingles and stuff's ripped off, you have plywood,
and then what happens Then what goes on? It's like

(27:35):
you're making a sandwich.

Speaker 7 (27:36):
Ogains right, right, So the first thing that goes on
is the felt paper, right. But essentially that filed paper,
which is what majority of roofers actually use, is simply
construction paper. Honestly, this is technology that was invented back
in the days when the dinosaurs existed. I really don't
think that it should be a thing now, but it
still is. It's still very very trendy, right, But it's

(27:57):
unfortunate because it doesn't lie. Right, So our substitution is
offer a filt paper. It's actually made in like a
mesh material and it's it's almost like a like a
woven basket. So the more you throw it, it's very
very strong. So when these nails pop in, rather than
breaking through that construction paper and causing all these blowouts, right,

(28:19):
which causes leakage over time, it actually seals itself and
it works on an opposite way, right, and make sure
that it tightens it up. And it's a great, you know,
starting starting point for that.

Speaker 3 (28:31):
So this is what your process at your company, what
you do Lux roof Co. Yes, I like that idea,
that special material and then you put the shingle on it.

Speaker 7 (28:40):
No, so we have a different process and it just
depends on the kind of a roofing system that you do.
Do right. But I would say the next thing would
be a starter strip. It's very very important. So a
starter strip. Not many roofers use it because the starter
strip is actually three times the cost of a regular shingle,
and so a lot of people like to cut corners

(29:01):
on that. But essentially what the starter strip does is
it has this this sticky material on it. It's so
sticky that it melts with the sun over time, and
it's nearly impossible, it's actually impossible to tear it apart.
And this is where all the other shingles line up
on top of it and it cosses that good grip.
So when if you pick at your roof and you're

(29:24):
able to lift the ladder, we do this thing called
the finger tests, right, and if we can lift it
with our finger, then that's wrongfully installed. Right. We want
to make sure that it doesn't lift so that all
the other shingles that are lined up on top of
it are secured.

Speaker 3 (29:38):
You know, this is fascinating stuff.

Speaker 7 (29:40):
Sound it really is thrilling.

Speaker 3 (29:43):
It is absolutely thrilling. So also, people are listening right
now and you're giving them reasons to think about your company,
Lux Roof COO. Let's tell people the areas in the
Houston area in Galveston that you serve.

Speaker 7 (29:56):
Yes, sir, so, I do a lot of I'm actually
located in Texas City myself, but we do Santa Fe.
We've done a lot of work in Texas City. We've
done Galveston as well, which you do want to be
careful about that as well, because it's there's a lot
of high winds out there, so we want to make
sure that the same roofing, the roofing that is installed

(30:16):
there is it's a little bit more. You want to
be more careful rather than here in Houston because it
all just has to do with the spacing of the nails.
You just want to be careful with who you hire nowadays. Right,
we have certifications, we're insured as well. We work with
our inspectors here and they're on site all the time.

Speaker 3 (30:38):
Yeah, I know your company exceeds expectations. So in other words,
let's take the same home. You have the same home
and it's in Tomball, Texas. The same home is in Galveston.
It's going to be approached differently by your company because
Galveston represents different things and conditions.

Speaker 7 (30:56):
Right, that's correct. And it just depends as well. I
mean it's sometimes we're going through insurance agents, sometimes we're
working with realtors. Sometimes it's a cash bid. So at
the end of the day, we essentially want to make
sure that it caters all o our clients needs.

Speaker 3 (31:11):
Now, let's tell people, and they're probably getting an idea
right now, but your role with the company, Let's tell
them what you do on a day to day basis
A day in the life of Cassandra at Lux roof Cope.

Speaker 7 (31:21):
Absolutely so. A little bit about what I do actually
is I help generate business for the company, making sure
that we have constant leads on a daily basis for
project managers. I work a lot and a partner with realtors,
insurance agents, yes, sir, title title right correct. Yes, and
not just that, but we have other little tactics such

(31:43):
as our online platforms. We actually have a podcast called
Roofing on the Rise, yes, sir, and it actually helps
a lot of you know, our realtors and our clients
out there get informed with our products and just the
roofing industry in general.

Speaker 3 (31:59):
Roofing Did you think of that name? Be cause Sandra
Roofing on the Rise, that's a good name.

Speaker 7 (32:04):
Actually, no, that's that's actually my superior I'll credit to him,
yes sir.

Speaker 3 (32:09):
And then where can we find this podcast that sounds interest?
YouTube on YouTube roofing on So people go because you
want to get a glass of wine at the end
of the night and learn about roofs, just go to
the YouTube channel.

Speaker 7 (32:23):
I like to take a bubble bath. Why I listen
to it.

Speaker 3 (32:25):
Is that right, Well, there's that option as well. I
might have to try that sometimes. What kind of bath
soap do you use? Yeah, a certain kind of bubble.

Speaker 7 (32:40):
I love app some salt baths. Actually they're very relaxing.
I wear heels about twelve to fourteen hours a day, So.

Speaker 3 (32:47):
You got a rest.

Speaker 7 (32:48):
I gotta rest at the end of the day, Yes, sir,
bubble bath roof. There is no better combination.

Speaker 3 (32:58):
There really is. So Okay, So your work gallus and
how far north you do you go? Do you get
in near to the city, the center of the city.

Speaker 7 (33:12):
So we do, Yes, we do. We have project managers
that are spaced out everywhere. We got project managers and
sugar Land we've got a couple here, and and Wes
Timer we have all the way down a conro Right.
That's another part of Actually my duty is to coach them.
Coach sure project managers make sure that when they're on
the roofs day, they're looking for the right things right,

(33:34):
making sure that boat parties buyer and the seller both
have thorough inspection reports from our behalf.

Speaker 3 (33:43):
So right now, as far as business is, business is healthy.
Right now, I think the emphasis is on roots of
business is.

Speaker 7 (33:50):
Good yeah, business is really good. It's constant. This is
the time of year where it starts to get really
really slammed, just because the storms are come and we
already have a lot of people calling in and they
have a lot of storm damage, hail reports, so on,
so forth.

Speaker 3 (34:07):
So we'll give us a quick word as far as repairs. Now,
people up to this point maybe thinking, hey, if I
need a new roof, I might give Cassandra call. But
as far as you help people with repairs as well, right.

Speaker 7 (34:19):
Yes, sir, so we do. We take on smaller projects
because essentially we want to make sure that you are
taken care of. Sometimes you you've you've got to do
what you've got to do, and then that helps us, right,
it helps us with the clients at the end of
the day, maybe ten years down the line, they give
us a call and they say, hey, you fixed a
little shingle patch in our roof, but now we need
a whole roof and we will take care of that

(34:40):
for you absolutely.

Speaker 3 (34:41):
So well that sounds good, Cassandra. What else should we know?

Speaker 7 (34:45):
Not all roofing companies are bad e Latina. Actually the
best form of contact would be my cell phone because
that's always on me. So that's going to be a
three to two three one six, three seven nine. Again,
that is a PRIX two three one six three seven

(35:06):
four nine.

Speaker 3 (35:06):
Sounds good, Cassandra, thanks for being with us.

Speaker 7 (35:09):
Thank you so much for having me. Have a great day.

Speaker 3 (35:12):
Real Estate matters with Stuart Title would not be possible
without our partner Stewart Insurance. With the focus in real
estate and a special focus on real estate broker, Stewart
Insurance creates insurance plans to address the risks facing our
industry today. They invest a significant amount of time helping
real estate broker owners offset and manage their risks areas

(35:34):
with Stuart Insurance, John Browmlett, John, welcome.

Speaker 8 (35:37):
Always a pleasure, Bill, Nice to see you here.

Speaker 3 (35:39):
We are back in the studio and awaiting more insurance.

Speaker 8 (35:44):
Gold Well, it's nice to be back in the studio.
And earlier this week hurricane season began, so I wanted
to talk a little bit about that. I guess last
month we talked about that there were kind of two
resources out there that do fairly good job on projections
about what we can expect for the upcoming year. The

(36:06):
first one that came out that we had mentioned earlier
was Colorado State University, and they're saying that they think
there's going to be seventeen named storms, and of that
nine would be hurricanes, in four would be major. Just recently,
the other great source, the National Oceanic and Atmospheric Administration,
they came out with their projections and they're quite similar

(36:27):
to what Colorado State did. They're saying thirteen to nineteen
named storms, six to ten would be hurricanes, and of
that three to five would be significant. So that'd be
like a category three one hundred and eleven two, one
hundred and twenty eight miles an hour. So they're expecting
a pretty solid hurricane season. Well that's distressing to hear,

(36:49):
but we can't do a thing about that. But what
we can do is be prepared. And I've been doing
a lot of research lately about you know, part of
what we do at Stuart Insurance is risk management aspects,
So how can our clients, How can we help our
clients minimize a risk and then also help them offset
the risk through insurance. So from a way to minimize

(37:11):
the risk, I've been doing some research on you know,
what are the things that we can do to be prepared.
We can't control whether storm comes or not, but we
can't control about being prepared. So the first thing is
have a content inventory, so know what you have in
your home and you know whether that be listed receipts
of video, you know, showing all the contents in the home.

(37:33):
But have that content inventory. The second would be you know,
stuck up on supply, so non perishables, nonperishable food. You
want to make sure you've got water, batteries for your
cell phone where you can charge, you know, you can
run your cell phone. Uh also want to make sure
that you've got you know, batteries for a flashlight, batteries

(37:54):
for a radio, so you've got those kinds of things
covered so in case you do lose power, you still
can you still can communicate. You know, secure your property
best you can. So if there are things outside, either
make sure they're secure so they can't blow away, or
find a way to move them inside so you can
minimize that. You also want to if you've got storm doors,

(38:16):
close those. If not, you know, board up your windows.
To get prepared and then and then have an evacuation plan,
so have an understanding about you know, if we have
to leave, where are we going to leave, or if
we need to meet up, where are we going to
meet up and how that's gonna take place. And I
guess the last thing to keep in mind is that
it's not just a Hurricanes are not just a coastal concern,

(38:39):
because if you think about last year, there were parts
of North Carolina that got devastated by hurricanes and they
were inland. You know, Asheville, North Carolina got devastated by
a hurricane, and that was inland. So it's not just
a coastal issue. So it's important to realize that the
season is here. The projections, as you said, are fairly high,
but there are some things that we can do to

(39:00):
get ready.

Speaker 3 (39:01):
No doubt, be prepared is always the motto and the
thing the charge for anything in life, really, but certainly
here in Houston, it's very important to be prepared. And
I mean there's never been a time, even when there's
not a hurricane, John, half of the things I do
around the house are just charging up my stuff. The

(39:21):
other thing that's disturbing is the evacuation plan. You don't
want to have to leave your home, but if you do,
you want to, you want to think about it in advance.
That's very important.

Speaker 8 (39:30):
Yeah, So where am I going to go? You know,
when are we going to leave?

Speaker 3 (39:33):
I'm go go to tom Ball.

Speaker 8 (39:34):
We're going to go to tom Ball. So when are
we leaving to go to Tomball? If we're going to
meet up, where are we meeting up?

Speaker 7 (39:40):
So it's just.

Speaker 8 (39:40):
Important to again, like you said, be prepared, you know,
be aware of what's happening, uh, and what are the
things that we can control. The other wind would be
again to have a conversation with your interns advisor about
flood coverage because if you do have flood coverage, that's fantastic.
Just make sure that the coverage you have now meets
your needs. If you don't, now it's a good time

(40:02):
to have that conversation. And there's several different options out there,
both from private companies and the National Flood Insurance Program.
So we have several options that we can work with
with clients and individuals on to build the proper coverage
that's based upon what that family's needs are right now.

Speaker 3 (40:17):
And those that have flood coverage like me, one of
the decisions you have to make on an annual basis
is do I continue the flood coverage? Yes?

Speaker 8 (40:27):
Do you continue the flood coverage and is it is
it the right type of coverage for what you have?
You know, if you have coverage from the National Flood
Insurance Program, the liability limit is two hundred and fifty
thousand dollars on the structure and it's one hundred thousand
dollars on your personal property. If you have significantly more
expensive home, maybe you need to take a look at

(40:48):
coverage that comes from a private institution or private insurance
company versus coming from the National Flood Insurance Program.

Speaker 3 (40:54):
Yeah, for real, because I know when Hurricane Harvey came
the FED you worry. Before Hurricane Harvey, I had my
flood coverage renewal and that year I almost didn't renew it.
I thought, hey, i've been and back then it was
only only four hundred and fifty dollars, and I said, hey,
I've been paying this four hundred or so fifty dollars

(41:16):
a year after year, never had to use it. But
I said I'll pay it one more time. And sure
enough I needed it because my home flooded and it
came in handy to have that coverage.

Speaker 8 (41:25):
Well, and do you think about it? An inch of
water can do twenty five thousand dollars for the damage
to a home. Right, well, can you can I afford?
Can you afford that? Or if you get that inch
of water turns into six feet of water, can you
afford that coverage? And if you can, that's fantastic. But
if not, or if you'd like to offset some of
that cost onto an insurance company, then that's where a
flood policy makes sense.

Speaker 3 (41:46):
Yeah, so it's a good idea. If you've just moved
to Houston, you're buying a home. Flood coverage I think
is very important because going back, not my story, but
I was, like many other people, the home flooded. In
its thirty year history, it withstood all the storms, but
one storm came and it was Hurricane Harvey, and we

(42:08):
were wiped out along with so many others.

Speaker 8 (42:10):
Well, during Hurricane Harvey, thirty percent of the homes that
flooded were in areas that.

Speaker 4 (42:14):
Were less likely to flood.

Speaker 8 (42:15):
And we're also seeing that same percentage with claims from
the National Flood Insurance Program. Thirty percent of the homes,
but thirty percent of the claims that happened with NFIP
are in areas that were less likely to flood, so
that just because it hasn't in the past doesn't mean
it will not in the future.

Speaker 3 (42:30):
And by the way, one of the first phone calls
I made, going back to my experience, who do you think,
I called Stuart Insurance.

Speaker 8 (42:36):
Talk to Sonya.

Speaker 3 (42:37):
I talked to Sonya along with the president, being the
great person he is, took an interest and other than
the facts of the matter of having the insurance, the
nuts and bolts of it. It was nice to have
those caring voices Sonya and the president of Stuart Insurance.
To hear their voice after going through a devastating law

(43:00):
where I was obviously upset, traumatized, didn't know where I
was going to stay. But to hear Tom's voice guide
me through and hey, we're going to work on it
for that was just awesome.

Speaker 8 (43:10):
Well, and that's part of our responsibility is you know,
if we're going to truly make sure that our clients
are properly insured when a claim occurs, we need to
be there to help make sure that that process is
as smooth as possible.

Speaker 3 (43:22):
That's right. A bunch of caring professionals at Stewart Insurance
doing tremendous work twenty four to seven right.

Speaker 8 (43:28):
John, Yes, it is twenty four to seven all over
the US. Anything else well, a couple of things. If
you do want to be properly insured, whether you be
a real estate broker, a realtor, property management firm, independent
title attorney, agent, or lender, we can help you with
your business insurance for families and individuals. We can help
you with your personal insurance. So we talked about flood, auto,

(43:49):
wind home, you know, investment property, vacation home. We can
help with that as well. If you are a licensed
insurance profession specifically, if you've got experience on the professional lines,
we're growing that team. And if you've got an interest
in being part of our team, we would love to
have a conversation with you. And you can reach us
at eight six six seven nine eight two eight two seven.

(44:13):
That's eight six six seven nine eight two eight two seven.
You can learn more about Stuart Insurance at Stuart Insurance
dot com and you can email us at Stuart Insurance
at Stuart dot com.

Speaker 3 (44:23):
And that's a nice thing. The website at Stuart Insurance
answers a lot of questions. It gives you a pretty
nice menu of the things that you're offering there.

Speaker 8 (44:31):
It does it. It gives you a feel for the
different types of coverages that we have. You get an
understanding of our culture and our philosophy, and it's a
really nice way to and in fact, you can begin
that process online if you'd like, both for personal insurance
and business insurance on the website.

Speaker 3 (44:47):
You know, I exercise every morning and walk on the
walking trails. I ran into a guy and he said, hey,
I heard you on the show. He said, what number
should I call to be properly insured?

Speaker 8 (44:55):
He would call eight six six seven nine eight two
eight two seven.

Speaker 3 (44:59):
And then the tom Ball hotline is.

Speaker 8 (45:01):
We got a brand new Tomball hotline and that's eight
six six seven nine eight.

Speaker 5 (45:04):
Two eight two seven.

Speaker 3 (45:05):
John, thanks for being with us.

Speaker 8 (45:06):
Always a pleasure.

Speaker 3 (45:07):
Bill. Well, here we are at the final moments of
the show, and now we're gonna talk once again to
Donna le Bay with Remax.

Speaker 6 (45:15):
Go.

Speaker 3 (45:16):
Let's go Donna le Bay. Here we are at final
moments of the show. Donald, what else do you want
people to know about where you're doing?

Speaker 5 (45:22):
Well, I just want people to know that I'm in
the Tomball area and that whole kind of Northwest corridor
and I love what I do, and I'd love to
work with you and your family and find.

Speaker 4 (45:35):
What you need or sell your property.

Speaker 5 (45:37):
And there's a lot that goes into that and I'd
love to sit down and be able to do that
with you.

Speaker 3 (45:43):
Well, we've established your work, Tomball in all the areas Montgomery,
the northwest, but you go all over Houston. But I
think one of the things we did here today, I'm
not sure, Donna, but I think we probably raised a
little bit of interest in Tomball. I bet people right
now are sitting there thinking, you know, I heard them
talk about tom I may need to go to that
old town Tomball.

Speaker 5 (46:02):
Yeah right, Yes, come out on a Saturday morning and
come to the farmer's market and then kick around for
the day and enjoy the day, stay there all day
and get a glass of wine at the end.

Speaker 3 (46:11):
So at the farmers market, what do they have there?
Is it a big operation.

Speaker 5 (46:15):
Or yeah, there's there's several vendors. I would venture to
guess there's probably around fifty to seventy vendors that are there.
So you can get anything from fresh fruits and vegetables to.

Speaker 4 (46:27):
Soaps, to honey to all grounds of things.

Speaker 3 (46:32):
So I wonder what the chances are of running into
Becky Bohannan there out there at tom Ball at the
Farmer's Market.

Speaker 4 (46:38):
There's probably a good chance.

Speaker 3 (46:39):
Probably you know, she's one of our business development people
for Stewart Title, doing tremendous work out there. But maybe
at the Farmer's Market she might be.

Speaker 4 (46:48):
Yep, Becky.

Speaker 5 (46:49):
Becky is fantastic and she's out in Tomball too, and
we love it out there, so that's awesome.

Speaker 3 (46:55):
So once again, as far as let's take just for
a second, Montgomery County. Right, it's a county and it's
confusing because it's a county and Montgomery is also a city, right.

Speaker 4 (47:05):
Correct, So you're helping that that's further north, yes.

Speaker 3 (47:08):
Further north that you're helping people in all those areas.

Speaker 4 (47:11):
Yeah.

Speaker 5 (47:11):
So yeah, Montgomery County includes Conro too and the Lake
and all of that. But Montgomery is a city within itself.

Speaker 3 (47:19):
All there's great suburbs all over Houston. But since I
live on the west and I kind of analyze it
more from a location when I want to go to
San Antonio or anywhere else. But I think the nice
thing about being even in Cyprus, Tomball, Montgomery, the nice
thing is being on the west side of this city.
I just think the location just has so many advantages

(47:41):
when you want to go somewhere else.

Speaker 4 (47:43):
It does, it does.

Speaker 5 (47:44):
You can definitely head out to ninety and head to
the Hill Country and hit all the wineries up there
and all of that, and you know, have a really
fun weekend, you know when you want to head out further.

Speaker 3 (47:55):
So interesting, I forget that there are wineries here in Houston,
but there you are.

Speaker 5 (48:00):
You're in Texas even Yeah, well you have over two
hundred now in that Hill Country area, so there's a lot.

Speaker 3 (48:06):
Donna. Let's tell people how they can reach you, and
you might be at the Farmers Market two.

Speaker 5 (48:11):
Yes, absolutely, we love walking the dog around there, so
you can reach me out seven to one three four
one six three five seven seven or again Instagram or Facebook,
either of those, Donald Labay realit or seven one three
four one six three five seven seven.

Speaker 3 (48:31):
Once again, thanks for being with us, Donna.

Speaker 4 (48:33):
Thank you so much for having me.

Speaker 3 (48:34):
And now Adriana Banks is back with Douglas Elleman. Well, Adriana,
welcome back, Thank you.

Speaker 6 (48:41):
Bill.

Speaker 3 (48:42):
Well, here you are. We're closing the show down. What
else do you want people to know about what you're
doing because here you are with the diverse offerings right
here in the middle of Houston. But I mean you
go all over the place as well. But what else
should we know if you want.

Speaker 6 (48:54):
A boutique handholding, data driven experience in the single family
mid rise, high rise new construction with development. Adirana Banks,
leader of the Banks Group at Douglas Element, would love
to help you and walk you through any of these purchases.
Each of them have so many nuances, details that you

(49:18):
need to know before buying. And having the support and
professionals to back you so you get me or one
of my agents because we all have our strengths is
very important.

Speaker 3 (49:29):
And as far as I don't know from Douglas Element's
perspective or just from what you hear in the office
or even in other real estate data and resources, what
people are still moving to Houston right? What do we
have any statistics about numbers? How many do you think
are moving to Houston these days?

Speaker 6 (49:49):
Yes, there's approximately sixty five people moving per month, majoritily
from California, New York. That would be nationally and then
inside our state we are seeing mostly from Austin.

Speaker 3 (50:02):
And does it seem like it's slowing down at all.
I mean, you're you're there on the front lines.

Speaker 7 (50:06):
I don't think so.

Speaker 6 (50:08):
With the diverse industries that we have in Houston, medical,
oil and gas, I don't think that's changing anytime soon.

Speaker 3 (50:16):
Well, Adriana Banks. Again, the Banks team doing tremendous work. Adriana.
Let's tell people how they can reach you.

Speaker 6 (50:24):
You can find me on myself seven one three eight
nine eight six five five seven once again seven to
one three eight nine eight six five five seven, Or
you can go to Instagram or Facebook and it's Adriana
Banks at Ellman.

Speaker 3 (50:41):
And what's your favorite social media platform that you use
the most.

Speaker 6 (50:45):
I think people gravitate to Instagram most these days and
soon to be AI.

Speaker 3 (50:50):
So sounds good to meet. Thanks for being with us,
Adriana Banks.

Speaker 4 (50:55):
Thank you, Bill.

Speaker 3 (50:56):
Cassandra Santos with lux Ruth, I'm back. Well you are back,
and there's the final moments of the show, Cassandra. What
else should we know about the roofing or anything else?

Speaker 7 (51:08):
Of course, there is a couple points I did miss here.
One that is really great for our real churs is
that we do have the ability to collect after closing.
So buyer seller right, both parties. We don't need a
payment up front. We can wait until the deal is
completely closed and then we can receive payment after that.

Speaker 3 (51:30):
Okay, so let's put this into context. Would this incorrect me?
If I'm wrong? Would this be if I'm going to
buy a house and it needs a new roof before
I close, your company puts the roof on, We work
out a price, you put the roof on, but I
don't have to pay for it until I'm closing.

Speaker 7 (51:46):
That is correct.

Speaker 3 (51:47):
So that's a nice feature.

Speaker 7 (51:48):
It is not many companies have the ability to pay
for it up front, but we do. So we'd like
to take care of you. I know that makes it
or breaks it for a lot of you guys. It
definitely can be, you know, a form of you know,
closing a deal, closing a sell and you know, making
sure we're catering to y'all.

Speaker 3 (52:06):
Let's tell people the website so they could probably see
all the different offerings and things.

Speaker 7 (52:10):
What's the website www dot luxroofco dot com eight three
two three one six three seven four nine, and.

Speaker 3 (52:20):
Give us a quick work cassunder of all the things
you could be doing. How did you choose the roofing business?

Speaker 7 (52:25):
I absolutely they choose you well, honestly a little bit
of both. Growing up, I would actually climb out of
our two story house, out of my room and I
just sit on the deck and uh, I would camp
out there. I was probably like ten years old, and
I'd get in trouble for it a lot. And then
over time, I actually got recruited from the first roofing

(52:48):
company that I started working for, and I was so excited.
My boss could not believe it because I came from
the beauty industry. I'm really happy to be here. It's thrilling.
I love what I do. I love helping people taking
care of them.

Speaker 3 (53:02):
Thank you for being with us. Cassandra Santos A three.

Speaker 7 (53:05):
Two, three, one, six, three, seven or nine.

Speaker 3 (53:09):
Thank you, Cassandra, and thank you all for listening to
Real Estate Matters with Stuart Title. I am your host,
Bill Napik, that's right, together with John Bramlett and all
of us at Stuart Title and Stuart Insurance. A special
word Juliana Bereford bringing forth a tremendous guest here bringing
forth Adriana, and then Lisa Burris bringing forth Cassandra doing

(53:30):
great work. So we have business development people like Juliana
Lisa Aliver, Houston, Texas. Simply go to Stuart dot com.
You can find your closest Stewart office and you want
to make sure that you meet our Stewart Title Business
Development people wherever you are, certainly here in Houston, but
even beyond. And also go to Stuart dot com Forward
Slash Radio. That's where you could find the complete show archives.

(53:53):
You can see this show, the YouTube video and all
the other videos of past shows at Stuart dot com
Forward Slash Radio. We will see you next week. Thanks
for listening.