November 24, 2025 • 22 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location. Episode 202….No electricity, trapped in the bathroom and a really bad dad joke.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Hey, how's it going. My name is ct When I'm
not busy being Arrow the podcaster, I live in the
real world. I mean, everybody has to have a job,
right Mine just happens to be CS. You know, Customer
service solutions relationships while keeping your team motivated and pumped
up to keep that constant connection with each and every
person who has chosen to stop into your location. Episode
(00:23):
number two hundred and two, No electricity, trapped in the
bathroom and a really really bad dad joke. This is
CTCs Transition Walk, Day number one out of four.
Speaker 2 (00:41):
Ooh, pretty chilly in this forest today for the month
of August. I mean temperatures in the seventies. It's been
raining for three days. So it's going to be very
interesting to find out how everything's changed out here. When
it comes to growth. And I like that word growth
because I think every day we should put focus on growth.
Speaker 3 (00:58):
Oh my god, it's starting to rain out here.
Speaker 2 (01:00):
And today, all right, Well, you know what my rules
are when it comes to that rain or shine.
Speaker 3 (01:05):
You keep growing forward.
Speaker 2 (01:08):
Because if this were CS and there was a storm
of words coming at me, would I stop and run?
Speaker 3 (01:13):
Hell no, keep growing forward. I'll see you in c s.
The power going out choice.
Speaker 4 (01:21):
Yeah, somebody said I have a rower, phone pole or
something working, so somebody hit the pole.
Speaker 3 (01:30):
The lines down there they mess up parkpheers.
Speaker 2 (01:35):
Yeah, we're every lady got this because Western Union wasn't working.
So is it going to be this way every time
I go into a storm, You know, it was just
this area.
Speaker 5 (01:43):
I would have said, I don't know.
Speaker 3 (01:44):
I'm not psychic. It could be.
Speaker 2 (01:50):
The power outage has really done some bad damage to
the computer system. We have no Western Union or our
store computers have no Internet, so therefore we can't do
any ordering, and so everything.
Speaker 3 (02:01):
Has slowed way the hell down.
Speaker 2 (02:02):
They're not getting their discounts because they're seniors today because
the computers are down for that sort of situation. And
if you've got an EBT card, we'll outscrew it. You're
not gonna get dinner tonight because the computers will not
read it.
Speaker 3 (02:15):
I've been gone for three days.
Speaker 2 (02:16):
A lot has changed so much in the store when
it comes to what the store looks like. And one
of the things that I did not take note of
is that they painted the bathroom doors. I go walking
into the bathroom, there are single bathrooms and you know,
do my thing, wash my hands. I try to get out.
I can't get out. I'm really locked inside the bathroom.
I lock it, unlock it, lock it, and I can't
(02:36):
get out. I can't get out. And so I'm sitting
there thinking somebody's fucking around with me here, somebody's holding
it on the other side, and I'm going, no, there's
no handles over there, but I'm locked in there. And
so finally I pull so fucking hard that the door
opens up, and I go right up to see us Bill,
and I said, hey, look I.
Speaker 6 (02:53):
Almost locked in the bathroom. Oh yeah, yeah, yeah. They
painted the doors man. We people have been thinking they've
been locked in the back after them all week. No signs, Bill,
no signs to tell people.
Speaker 2 (03:03):
My god, I was in there crapping my pants, trying
to think, how am I going to get out of here?
Speaker 3 (03:07):
I believe you can't check out family, Yes, sir, I
can't leave this. I was physically locked in the bathroom. Yeah,
I can't couldn't get out. We were just paying it.
Did you panic kind of sort of mean? Actually I
didn't panic. I thought it was you on the other side. Oh,
how I want to hold it? I don't know. I
didn't know, Hanny, w'll think of that? And what's going on?
Why aren't they painted them? You didn't notice that? Oh
I do now I swoll up a little bit.
Speaker 5 (03:28):
Oh, I'm stuck in the bath If you go, if
you go on the break room, there's a new floor.
Speaker 7 (03:32):
It took me like five minutes to figure it out.
Speaker 3 (03:35):
I'm like, what the fuck's doing? Wow? So have you
been locked in the bathroom too? Almost? But I I
just grabbed the door hard.
Speaker 2 (03:43):
That's what I did, because I waited about fifteen seconds
saying okay, Bill's getting a big laugh out of.
Speaker 3 (03:48):
This, and then and then I'm gonna come out. You
guys are be laughing after you, pointing fingers and all
this stuff. I wouldn't.
Speaker 5 (03:52):
I wouldn't trap anybody in the bathroom.
Speaker 3 (03:55):
About forty dollars into stuff.
Speaker 2 (03:57):
And you know the egg prints you said was really bad?
And and I said, you have your receipt. No, what
story did you get it at? She goes about a
week ago? I said no, No, I asked what story
did you get it at?
Speaker 3 (04:07):
About a week ago? And so then I go, okay,
did you buy it here?
Speaker 2 (04:11):
No?
Speaker 3 (04:12):
What store did you buy it?
Speaker 2 (04:13):
At I don't know, and I said, well, I can't
give you a refund unless you'll be able to.
Speaker 3 (04:18):
Look it up. Yeah, I know how much, and I
always tell them, so I don't how much you give
me it?
Speaker 2 (04:21):
Yeah, yeah, Well I would have marked her as going
to be somebody who's going to give me some trouble today.
Speaker 3 (04:28):
I really did mark and I don't mean to do that.
I wouldn't have.
Speaker 5 (04:32):
But then once I started listening to what was going
on out here, I'm like, oh.
Speaker 4 (04:37):
Some of them, you wouldn't think a boy looking at them.
Speaker 3 (04:40):
Some of them, it's the opposite. Yeah, you can't.
Speaker 5 (04:42):
You cannot fucking you can't make them, even though you're
human and you're going to make a decision in your mind,
and it's not always right. I feel like shit sometimes
because I make assumptions and then it goes to the
complete opposite way. I thought it was them, and she
gave me.
Speaker 2 (04:55):
The phone number for her card in worked in work twice,
and then she goes to should I just go back
to the store and bought it from Yes.
Speaker 3 (05:02):
Well, I thought you didn't know where you bought it.
I said, how do you know which one you're going
that NBC fres You're a fire. Yeah, it all the time.
Speaker 5 (05:09):
It's like the one lady who was telling me that
she comes in every day.
Speaker 3 (05:13):
She's an old lady.
Speaker 5 (05:14):
She's still with one item every fucking day. You would
not think she does of it. She does, you know
I'm talking about she usually has cat food. And then
so I started. She came up here and she tried
to return a drink, and I go, you got a receipt.
She goes, no, and she just took it and walked
away because she knew. And then but then she started going,
someone stole forty thousand.
Speaker 3 (05:34):
See, it should be up every time.
Speaker 7 (05:35):
And I'm going, oh god, I'm sorry, but I'm still
staying focused.
Speaker 5 (05:38):
And then ten minutes later it was eighty thousand.
Speaker 3 (05:41):
Yeah yeah, and she just watched.
Speaker 5 (05:42):
She came in three days later and told Tristan it was.
Speaker 3 (05:44):
One hundred thousand. Yeah, yeah, yeah, yeah, we got a
lie stick with your store. Damn.
Speaker 1 (05:48):
Well, you gotta do please do not move. There's more
CTCs right around the corner. Hey, thanks for coming back
to CTCs.
Speaker 2 (05:58):
Transition Walk Dannybridge, who out of four, Oh my god,
I'm glad it's peaceful out here in this forest, right
now because I need this kind of piece to go
through my mind, budding soul. When you do retail and
you're on your feet, you're twisting, you're lifting, you're doing
all you can to help serve, your body gets the
crap beat out of it. I mean this is only
(06:19):
day number two, haven't even started it yet, and my
upper right.
Speaker 3 (06:24):
Back is just killing me. My neck is killing me.
Oh for the love of Christ.
Speaker 2 (06:30):
But you got to move through it. And so you know,
you laugh about it. You don't want to talk to
anybody about it. You just got to move through it
because you've got to locate somebody else's solutions. That's what
you do in CS. You move through it. So if
you're in retail and you're on your feet all the time,
(06:50):
I salute you. I do not know how you do
it more than four days in a week. I mean
I know people that are doing it twelve and thirteen
days in a row.
Speaker 3 (07:00):
You got a move through it. What's going on on the.
Speaker 5 (07:02):
Telephone, dude, Oh no, there's just like a nine year
old woman and she's like, this.
Speaker 7 (07:06):
Is Kathleen Johnson and I'm calling on behalf of my son.
Speaker 8 (07:10):
Who's beside me, and it's having trouble speaking.
Speaker 3 (07:15):
Did you have something something milk?
Speaker 8 (07:19):
And she was breaking it sounds like three words, but
it has twenty five syllables, built like a sevener.
Speaker 6 (07:25):
Yeah.
Speaker 8 (07:25):
Well, no, she was trying to make it easy for
me to understand her, but I couldn't put together what
the fuck she was saying. So tried to get a
manager to pick up, and of course they blow you off.
Speaker 3 (07:37):
So, yeah, here's somebody from Jerry Frowsy.
Speaker 5 (07:39):
Yeah, it does look like anybody's picking up, So.
Speaker 2 (07:42):
I'll go over a fucking screet sh should I at
least listen to it to see what she's trying to say? Yeah,
go for it, kid, Okay, I figured it out Bill, Yeah,
I was even. We figured out what it is is
that she was talking on the speaker phone and man,
that that's just an irritant. You've already had a grocery
store that's already full of sound, and when she's looking
for is keifer Keifer, it's like yogurt and so.
Speaker 3 (08:04):
But it took a little bit to get up, but
we did it.
Speaker 2 (08:07):
And now the dad joke of the day, Hey, did
you hear about the two Antennas getting married? Did you
hear about the two Antennas getting married. Yeah, the wedding
was off, but the reception was perfect. Jeez, these people,
these people that just come in here and share these jokes,
and of course do you laugh at that one or
do you give them the golf clap, you know that
(08:28):
fake laugh. You're like, oh my god, that was amazing.
Let's see how well you know your city. Everything here
in the shopping center and we've got a lot of
different types of shopping and the grocery store. Why do
you think the numbers are down and the attendance is down. Okay,
we're right here at the beginning part of August back
to school. Yeah, everybody's buying clothing right now. They're not
(08:50):
interested in buying food for the house. So you know,
you got to put up with it. And we're all
suffering together. And the tariffs are going to jump in.
I know it's going to happen. And with the coffee
that's going to come from Brazil, a fifty percent tariff.
Speaker 3 (09:03):
Come on.
Speaker 7 (09:04):
She's just a bitch, Like every time she comes in here,
she's a bitch.
Speaker 3 (09:07):
She's always finds something wrong.
Speaker 7 (09:08):
She was a bitch like one of our soshiates sticking nose,
the watermelon seedness.
Speaker 5 (09:12):
She goes, you're working produced and she goes no, and
she so she got aneath your skin?
Speaker 7 (09:16):
Yeah, she has to have the last word. Yeah, And
I just fucking hate her. God did I hate Like
she always returned something. She doesn't either read the tag
right or matt case, she didn't.
Speaker 3 (09:25):
Click the coupon right. So how do you deal with
a woman like that? I bite my hand and left.
Speaker 7 (09:31):
I interjected myself tonight and I shouldn't have. Oh, And
I came over and I knew.
Speaker 5 (09:36):
I knew if I got in the situation, and I
was trying to help, and then she took it to
where I knew it was.
Speaker 3 (09:42):
Going to go. So it's my own fault.
Speaker 7 (09:43):
Yeah, I was waiting on her to fuck with our associate,
and it's kind of while I was over here, she
kind of did, but let associate help herself.
Speaker 2 (09:51):
Great. So yeah, but you know what, I saw her
coming up and I went I went behind Nellyah, I
got old, there's somebody coming up here, and so I
did because I didn't want to.
Speaker 3 (09:59):
Deal with and I should have done the same fucking thing.
It's like, it doesn't matter if you're right or wrong.
Speaker 8 (10:04):
She's got to have the last word.
Speaker 3 (10:05):
Yeah, and I have to learn how to deal with
that because she walks in she talks to all us
like we're a piece of shit. Yeah exactly, like like
we don't know what we're.
Speaker 4 (10:13):
Fucking doing, Like we're stupid. There's always a problem. And
I and I'll the times she just can't fucking read.
She didn't even know how to click her too of them. Yeah, yeah,
it's all fucking fall Wow. I just I had a
bad day yesterday. I was having a good day today.
I was just telling her their associate.
Speaker 7 (10:27):
That that woman's already getting like ruin in my fucking day.
I gotta stop taking shit.
Speaker 2 (10:32):
Firstly, what in God's name is this? I mean, it's
August eighth, okay, August eighth, and I'm standing in front
of Halloween candy already, Oh my god, nerds, and we
had cotton candy. We've had Halloween twizzlers in re season.
Speaker 3 (10:53):
Oh my god.
Speaker 2 (10:54):
Wow, it'll be out on the shelf. People will be
eating it. You'll be you know, sitting there going give
me and they'll take it all the way up to Halloween. Man,
that's pretty pretty early.
Speaker 1 (11:06):
Please do not move there's more CTCs right around the corner. Hey,
thanks for coming back to CTCs.
Speaker 3 (11:14):
Transition walk day number three out of four.
Speaker 2 (11:18):
I need to turn this into a public service announcement
as I walk through this force today to kind of
make my transitions with my mindset.
Speaker 3 (11:27):
People in retail were in pain. We take a lot,
a lot of over the.
Speaker 2 (11:31):
Counter pain medication. It can be a leave, it can
be tile and all, it can be dual action. Let
me tell you something. I am living proof that you
can go overboard. And that's probably one of the reasons
why I've had to lay low on these medications, because
the liver took a hit and now I can't take
(11:52):
any of it.
Speaker 3 (11:53):
I've got to deal with all this pain. And I'm
not bitching and moaning.
Speaker 2 (11:56):
I'm just saying, you've got to pay attention to what
you're taking for your pain. Because this came to me
as a huge shock. I mean, sure, we hear about
it all the damn time, but then we play that game, Oh,
it won't happen to me, I'll see incs.
Speaker 3 (12:14):
Well, it's not always.
Speaker 2 (12:15):
Fun when you start today with any rumor that seems
to be flying around the company's Reddit collection of employees
from around the country.
Speaker 3 (12:23):
Are talking about it and that is this new strand.
Speaker 2 (12:25):
Of COVID, and they're actually encouraging people that come to work.
Speaker 3 (12:29):
That you know, this isn't like the old COVID where
people are.
Speaker 2 (12:32):
Going to die and you just come to work and
wear a mask and let's let's make it through this
storm here.
Speaker 3 (12:36):
But yeah, so here we are. Hell, I don't know
if the name of the COVID is all. I know
that it is COVID. That's you know, starting to come in.
Speaker 2 (12:43):
In fact, one of our managers left work early because
of this.
Speaker 3 (12:46):
So God damn it.
Speaker 2 (12:49):
When you write up one of these teams for a
no call, no show, does do they have any emotion
or anything like that when you when you sit down
and talk to them about it.
Speaker 3 (12:58):
It just depends on person the person.
Speaker 4 (13:00):
I mean, adults can be you can vary as well.
Speaker 3 (13:05):
It depends on the person. Wow.
Speaker 5 (13:07):
Some people are empathetic in general. Some people just are yeah.
Speaker 3 (13:11):
Yeah, you know.
Speaker 2 (13:12):
I remember in years past when I would get fired
from radio because you get fired from radio, right, and
my thing was was always okay, well this has been great,
thank you so much. You know, I always knew that
today would be my last day. Well, how do you
know that every day is my last day? And so
it's but it's sort of like this. I'm so emotionally
involved with our guests, and it's like if they were
(13:32):
say you're fired, I think I would have.
Speaker 3 (13:33):
A hard time. Yeah, it's a little different, right, yeah. Yeah,
the relationship you build is face to face. That's a
post over there way.
Speaker 2 (13:40):
Yeah.
Speaker 6 (13:40):
Yeah.
Speaker 3 (13:41):
In fact, one of the things that happened this past week,
I don't know if he's been very tall, and he's
an older man, he's tall. He's always telling me, you
did you do your job today? You need any embary?
Say can we buy my groceries for me?
Speaker 2 (13:52):
So what happened there's a big change in his life,
and that is is that his car broke down and
it can't be fixed and at his he can't afford
it by another one. So therefore I was told on
Thursday that he won't be shocking anymore here.
Speaker 3 (14:07):
Dan, that he can't afford to had a car. That's fule.
Let's realized.
Speaker 2 (14:13):
Here's the fun I know as an ADL Dan, I
lost my peaky ring. Oh my god, I knew it
was going to happen with all the things that I
do with my hands inside this grocery store, and the
weight that I've been losing. I knew that it was
so loose, and why why did I continue wearing it?
Speaker 3 (14:30):
And now it's not on my finger? God dang it.
Speaker 2 (14:33):
Man, you get so personal and close to those things,
your jewelry and stuff.
Speaker 3 (14:37):
So I mean, I mean that's materialistic. I get to
have it. Still I lost my ring, God dang it.
So what happened this morning?
Speaker 5 (14:44):
So I had a she's probably in our eighties, and
she grabbed some napkins off the discount rack, and the
discount rack says up to fifty percent off seasonal items,
and it rang up to fifty and she said, that's
supposed to be seventy five percent off, And in my head,
I knew the rack said fifty, but I'd also I
didn't even apply to those. So I made a judgment call,
and I was like, I'm doing. Is this what I
(15:05):
want to fight about with a customer? Or do I
want to fix it?
Speaker 3 (15:08):
Yeah?
Speaker 5 (15:09):
So I went ahead and I gave.
Speaker 3 (15:11):
It to her for a dollar.
Speaker 5 (15:13):
But I guess my question is if she had been
rude or she had come up and gone that's sucking
supposed to need blah blah blah.
Speaker 3 (15:21):
I probably would have fought her over yeah.
Speaker 6 (15:22):
Yeah.
Speaker 5 (15:23):
And so do you ever make that decision up here
where someone's doing a return or they want something, if
they give me attitude, I automatically slow down or yeah,
and if they give me attitude, then we're just gonna
check it on the computer and we're going to do
everything by the book.
Speaker 2 (15:38):
They've seen me do that, yeah, for receiats and stuff,
and you go, you know, you didn't have to get
look up the receipt.
Speaker 3 (15:42):
Oh yes, idea.
Speaker 5 (15:42):
Yeah, I'll see you look up a receipt for like
a four dollars item, and I'm going, man, why didn't
we just doing the return? And then you give me
a look and I.
Speaker 7 (15:50):
Go, oh, okay, and.
Speaker 5 (15:52):
We understand because we all do that. It's like sometimes
people don't even have her receipt and they're super you know,
just genuinely nice, you know, and I'm just shit, I
shouldn't do you know, why go ahead and swap that out.
Speaker 3 (16:04):
It's just a lot of money. Well, you know what
Great used to say, take care of.
Speaker 5 (16:08):
The ten care of the customer. Yeah, yeah, but he
would say that when somebody was trying to scam us
out of five hundred dollars. Just take care of the customers,
talk har money. And then I'm going, well, that's why
allan mill was ten dollars and six cents now, because
we'll let everybody walk out with shit.
Speaker 2 (16:22):
Yeah yeah, before hmm, a questionable moment and see us.
One person comes up. They want two thousand dollars worth
of money orders. Okay, nothing said, because you don't have
to tell the paper wort until you know you hit
three thousand. And then the person standing right and behind them.
And then the person standing right behind her who is
(16:43):
talking to her comes up and says, I would like
to have a money order for two thousand dollars.
Speaker 3 (16:47):
What what I mean? I looked at my coworker and
I said.
Speaker 2 (16:54):
They were talking with each other. They oh, no, no,
this is this is going against Western Union, is what
this is doing. And she goes, no, no, they didn't
come in here and being all lovey dovey, you know
they You know, people talk to each other all the time.
I don't think theyre I have an association with each other.
But yet they both had two thousand dollars money orders.
I'm telling you. I would not have done it. I
(17:16):
would have said, no, it's not gonna happen. But she
made the call. Transition walk day number four out of
four in this forest, a light rain currently taking place,
but you still got to make it. You got to
push yourself into this because we're all surrounded by conditions
that always change. And so that's how I challenge myself
mentally and physically, is that you know, just because it's
(17:36):
raining outside, just because my body hurts like hell, that
the excuse I'm going to rely on. And then things
begin to break down and you go, well, how did
it happen here? The same is true in ces when
you're in customer service. Things break down when you allow them.
Speaker 3 (17:49):
To break down.
Speaker 2 (17:50):
The goal should always be locate a solution and start
building a stronger path.
Speaker 3 (17:55):
I don't need to preach though today. No preaching, no preaching.
Speaker 2 (17:58):
But hey, move through the storms, move through the pain,
get beyond that mountain, be yourself and find your victory.
The goal today is to do everything I can to
make sure that I don't turn this into a Debbie
Downer side of CGCs.
Speaker 3 (18:12):
I mean, but my god, the pain, the pain is unbelievable.
Speaker 2 (18:16):
I wrote this morning in the Defrag Journal about is
it like the pain that I had when I ripped
my rotator cuff And being here in the store today
and start already starting to lift the bags and things
like that, it's like absol fucking lutely.
Speaker 3 (18:28):
Absolutely.
Speaker 2 (18:30):
The one thing I like about our regional manager is
the fact that he will show up inside this store
when you least expect it. It's almost like he's trying
to catch us at something, which I love. I don't
mind that. But man, once once people spot him in
the parking lot, all of a sudden, it's get to work.
Gets work, no talking to everybody, backing the floors, get
the bathrooms clean.
Speaker 3 (18:49):
I mean, all of a sudden, it's like you got
to get your ass to work. Immediately.
Speaker 2 (18:52):
He walks through the greatest smile, sits there and says, Okay,
here's some things you need to improve on and things.
But I just love the idea that he comes in
here and you least expect it.
Speaker 3 (19:01):
It's not like.
Speaker 2 (19:02):
The audits that we do where we sit there for
two or three days getting everything ready, and that's not
really what our store looks like.
Speaker 3 (19:09):
Nothing fisses me off more.
Speaker 2 (19:10):
Than when somebody's bringing something back and our policy is
we've got to put it back on your credit card.
Speaker 3 (19:15):
And they sit there and they want to play sity
on them, and.
Speaker 2 (19:17):
They said, well, no, I'd rarely have a cash because
it's going to take my bank a long time to
put it back into the bank so I can spend
it elsewhere. And I'm thinking, but the policy is this, No, no,
I want.
Speaker 3 (19:27):
You to go against your policy. And well, here's the thing.
Speaker 2 (19:31):
First of all, you didn't have a receipt, and second
of all, you know I'm going against the rules by
doing this.
Speaker 3 (19:37):
And she goes, well, so what's the problem, and I.
Speaker 2 (19:39):
Go, there's no problem. I'm just going to buy the rules.
Here's an unexpected shock surprise, and oh my god, are
you kidding me? This ugly looking melon shows up at
register number four.
Speaker 3 (19:51):
I mean ugly. It really does look like it's a
frog's but it really does. And so everybody's going, I
don't know what it is. I don't know what it is.
Speaker 2 (19:59):
So I took a pick sure of it, and then
I put it on chat GPT and like within seconds
it says it's the Santa Claus melon, which is a
cousin of the honeydew melon. Unbelievable. Hey, first time for
everything right. Presently following a middle aged man, extremely baggy clothes.
His pants are cuffed one or two times at the base.
(20:22):
Very baggy coat, usually a baggy coat in the summer months,
usually means he's coming in to steal. He's moving pretty
quickly at bisle number five right now, which is going
to take him right directly into the meat section. And
I'm waiting for somebody to make an announcement that security
needs to check on what's going on here. But in
my heart, I think I have seen this guy once
before and we busted him once again.
Speaker 3 (20:41):
But that's what they do.
Speaker 2 (20:42):
These thieves come back here and they keep stealing from us,
and I think it's one of they probably sit around
the circles going.
Speaker 3 (20:48):
Well, I've only been caught twice, but man, I've had
fifteen success stories.
Speaker 2 (20:52):
So they keep coming back thinking they've got an easy
win here, and they just Okay, they just made the announcement,
and yeah, they make the announcement, and he just walked
away from the cart with meat.
Speaker 3 (21:06):
In its cause he was in there.
Speaker 2 (21:10):
Okay, we've got t bone steaks, we got porterhouse here,
oh my god, even have steakhums.
Speaker 3 (21:15):
Boy, you want to eat good, don't you, And a.
Speaker 2 (21:19):
Bunch of hamper granola bars and okay, so wow wow
so busted bust it.
Speaker 1 (21:28):
Well, there you have it, another exciting edition of CTCs.
The upside downs, to twists, the spins, the twisty twists,
and the oh wow, you could have actually face planted
on that one. Yeah I know, but why didn't I Well,
I don't know.
Speaker 3 (21:41):
I don't know.
Speaker 1 (21:41):
Maybe you made the choice face plant or butt plant,
but somewhere along the line you went off balance. And
now you got a deal.
Speaker 3 (21:48):
With a sucker.
Speaker 1 (21:49):
Oh god, Hey, do me a favor. Let's talk about
your business. Create your own podcast. There's always a conversation
waiting to happen. Let us know the wizard behind your curtain.
I'll see you next week on CTCs.
Hey, how's it going. My name is ct When I'm
not busy being Arrow the podcaster, I live in the
real world. I mean, everybody has to have a job,
right Mine just happens to be CS. You know, Customer
service solutions relationships while keeping your team motivated and pumped
up to keep that constant connection with each and every
person who has chosen to stop into your location. Episode
(00:23):
number two hundred and two, No electricity, trapped in the
bathroom and a really really bad dad joke. This is
CTCs Transition Walk, Day number one out of four.
Speaker 2 (00:41):
Ooh, pretty chilly in this forest today for the month
of August. I mean temperatures in the seventies. It's been
raining for three days. So it's going to be very
interesting to find out how everything's changed out here. When
it comes to growth. And I like that word growth
because I think every day we should put focus on growth.
Speaker 3 (00:58):
Oh my god, it's starting to rain out here.
Speaker 2 (01:00):
And today, all right, Well, you know what my rules
are when it comes to that rain or shine.
Speaker 3 (01:05):
You keep growing forward.
Speaker 2 (01:08):
Because if this were CS and there was a storm
of words coming at me, would I stop and run?
Speaker 3 (01:13):
Hell no, keep growing forward. I'll see you in c s.
The power going out choice.
Speaker 4 (01:21):
Yeah, somebody said I have a rower, phone pole or
something working, so somebody hit the pole.
Speaker 3 (01:30):
The lines down there they mess up parkpheers.
Speaker 2 (01:35):
Yeah, we're every lady got this because Western Union wasn't working.
So is it going to be this way every time
I go into a storm, You know, it was just
this area.
Speaker 5 (01:43):
I would have said, I don't know.
Speaker 3 (01:44):
I'm not psychic. It could be.
Speaker 2 (01:50):
The power outage has really done some bad damage to
the computer system. We have no Western Union or our
store computers have no Internet, so therefore we can't do
any ordering, and so everything.
Speaker 3 (02:01):
Has slowed way the hell down.
Speaker 2 (02:02):
They're not getting their discounts because they're seniors today because
the computers are down for that sort of situation. And
if you've got an EBT card, we'll outscrew it. You're
not gonna get dinner tonight because the computers will not
read it.
Speaker 3 (02:15):
I've been gone for three days.
Speaker 2 (02:16):
A lot has changed so much in the store when
it comes to what the store looks like. And one
of the things that I did not take note of
is that they painted the bathroom doors. I go walking
into the bathroom, there are single bathrooms and you know,
do my thing, wash my hands. I try to get out.
I can't get out. I'm really locked inside the bathroom.
I lock it, unlock it, lock it, and I can't
(02:36):
get out. I can't get out. And so I'm sitting
there thinking somebody's fucking around with me here, somebody's holding
it on the other side, and I'm going, no, there's
no handles over there, but I'm locked in there. And
so finally I pull so fucking hard that the door
opens up, and I go right up to see us Bill,
and I said, hey, look I.
Speaker 6 (02:53):
Almost locked in the bathroom. Oh yeah, yeah, yeah. They
painted the doors man. We people have been thinking they've
been locked in the back after them all week. No signs, Bill,
no signs to tell people.
Speaker 2 (03:03):
My god, I was in there crapping my pants, trying
to think, how am I going to get out of here?
Speaker 3 (03:07):
I believe you can't check out family, Yes, sir, I
can't leave this. I was physically locked in the bathroom. Yeah,
I can't couldn't get out. We were just paying it.
Did you panic kind of sort of mean? Actually I
didn't panic. I thought it was you on the other side. Oh,
how I want to hold it? I don't know. I
didn't know, Hanny, w'll think of that? And what's going on?
Why aren't they painted them? You didn't notice that? Oh
I do now I swoll up a little bit.
Speaker 5 (03:28):
Oh, I'm stuck in the bath If you go, if
you go on the break room, there's a new floor.
Speaker 7 (03:32):
It took me like five minutes to figure it out.
Speaker 3 (03:35):
I'm like, what the fuck's doing? Wow? So have you
been locked in the bathroom too? Almost? But I I
just grabbed the door hard.
Speaker 2 (03:43):
That's what I did, because I waited about fifteen seconds
saying okay, Bill's getting a big laugh out of.
Speaker 3 (03:48):
This, and then and then I'm gonna come out. You
guys are be laughing after you, pointing fingers and all
this stuff. I wouldn't.
Speaker 5 (03:52):
I wouldn't trap anybody in the bathroom.
Speaker 3 (03:55):
About forty dollars into stuff.
Speaker 2 (03:57):
And you know the egg prints you said was really bad?
And and I said, you have your receipt. No, what
story did you get it at? She goes about a
week ago? I said no, No, I asked what story
did you get it at?
Speaker 3 (04:07):
About a week ago? And so then I go, okay,
did you buy it here?
Speaker 2 (04:11):
No?
Speaker 3 (04:12):
What store did you buy it?
Speaker 2 (04:13):
At I don't know, and I said, well, I can't
give you a refund unless you'll be able to.
Speaker 3 (04:18):
Look it up. Yeah, I know how much, and I
always tell them, so I don't how much you give
me it?
Speaker 2 (04:21):
Yeah, yeah, Well I would have marked her as going
to be somebody who's going to give me some trouble today.
Speaker 3 (04:28):
I really did mark and I don't mean to do that.
I wouldn't have.
Speaker 5 (04:32):
But then once I started listening to what was going
on out here, I'm like, oh.
Speaker 4 (04:37):
Some of them, you wouldn't think a boy looking at them.
Speaker 3 (04:40):
Some of them, it's the opposite. Yeah, you can't.
Speaker 5 (04:42):
You cannot fucking you can't make them, even though you're
human and you're going to make a decision in your mind,
and it's not always right. I feel like shit sometimes
because I make assumptions and then it goes to the
complete opposite way. I thought it was them, and she
gave me.
Speaker 2 (04:55):
The phone number for her card in worked in work twice,
and then she goes to should I just go back
to the store and bought it from Yes.
Speaker 3 (05:02):
Well, I thought you didn't know where you bought it.
I said, how do you know which one you're going
that NBC fres You're a fire. Yeah, it all the time.
Speaker 5 (05:09):
It's like the one lady who was telling me that
she comes in every day.
Speaker 3 (05:13):
She's an old lady.
Speaker 5 (05:14):
She's still with one item every fucking day. You would
not think she does of it. She does, you know
I'm talking about she usually has cat food. And then
so I started. She came up here and she tried
to return a drink, and I go, you got a receipt.
She goes, no, and she just took it and walked
away because she knew. And then but then she started going,
someone stole forty thousand.
Speaker 3 (05:34):
See, it should be up every time.
Speaker 7 (05:35):
And I'm going, oh god, I'm sorry, but I'm still
staying focused.
Speaker 5 (05:38):
And then ten minutes later it was eighty thousand.
Speaker 3 (05:41):
Yeah yeah, and she just watched.
Speaker 5 (05:42):
She came in three days later and told Tristan it was.
Speaker 3 (05:44):
One hundred thousand. Yeah, yeah, yeah, yeah, we got a
lie stick with your store. Damn.
Speaker 1 (05:48):
Well, you gotta do please do not move. There's more
CTCs right around the corner. Hey, thanks for coming back
to CTCs.
Speaker 2 (05:58):
Transition Walk Dannybridge, who out of four, Oh my god,
I'm glad it's peaceful out here in this forest, right
now because I need this kind of piece to go
through my mind, budding soul. When you do retail and
you're on your feet, you're twisting, you're lifting, you're doing
all you can to help serve, your body gets the
crap beat out of it. I mean this is only
(06:19):
day number two, haven't even started it yet, and my
upper right.
Speaker 3 (06:24):
Back is just killing me. My neck is killing me.
Oh for the love of Christ.
Speaker 2 (06:30):
But you got to move through it. And so you know,
you laugh about it. You don't want to talk to
anybody about it. You just got to move through it
because you've got to locate somebody else's solutions. That's what
you do in CS. You move through it. So if
you're in retail and you're on your feet all the time,
(06:50):
I salute you. I do not know how you do
it more than four days in a week. I mean
I know people that are doing it twelve and thirteen
days in a row.
Speaker 3 (07:00):
You got a move through it. What's going on on the.
Speaker 5 (07:02):
Telephone, dude, Oh no, there's just like a nine year
old woman and she's like, this.
Speaker 7 (07:06):
Is Kathleen Johnson and I'm calling on behalf of my son.
Speaker 8 (07:10):
Who's beside me, and it's having trouble speaking.
Speaker 3 (07:15):
Did you have something something milk?
Speaker 8 (07:19):
And she was breaking it sounds like three words, but
it has twenty five syllables, built like a sevener.
Speaker 6 (07:25):
Yeah.
Speaker 8 (07:25):
Well, no, she was trying to make it easy for
me to understand her, but I couldn't put together what
the fuck she was saying. So tried to get a
manager to pick up, and of course they blow you off.
Speaker 3 (07:37):
So, yeah, here's somebody from Jerry Frowsy.
Speaker 5 (07:39):
Yeah, it does look like anybody's picking up, So.
Speaker 2 (07:42):
I'll go over a fucking screet sh should I at
least listen to it to see what she's trying to say? Yeah,
go for it, kid, Okay, I figured it out Bill, Yeah,
I was even. We figured out what it is is
that she was talking on the speaker phone and man,
that that's just an irritant. You've already had a grocery
store that's already full of sound, and when she's looking
for is keifer Keifer, it's like yogurt and so.
Speaker 3 (08:04):
But it took a little bit to get up, but
we did it.
Speaker 2 (08:07):
And now the dad joke of the day, Hey, did
you hear about the two Antennas getting married? Did you
hear about the two Antennas getting married. Yeah, the wedding
was off, but the reception was perfect. Jeez, these people,
these people that just come in here and share these jokes,
and of course do you laugh at that one or
do you give them the golf clap, you know that
(08:28):
fake laugh. You're like, oh my god, that was amazing.
Let's see how well you know your city. Everything here
in the shopping center and we've got a lot of
different types of shopping and the grocery store. Why do
you think the numbers are down and the attendance is down. Okay,
we're right here at the beginning part of August back
to school. Yeah, everybody's buying clothing right now. They're not
(08:50):
interested in buying food for the house. So you know,
you got to put up with it. And we're all
suffering together. And the tariffs are going to jump in.
I know it's going to happen. And with the coffee
that's going to come from Brazil, a fifty percent tariff.
Speaker 3 (09:03):
Come on.
Speaker 7 (09:04):
She's just a bitch, Like every time she comes in here,
she's a bitch.
Speaker 3 (09:07):
She's always finds something wrong.
Speaker 7 (09:08):
She was a bitch like one of our soshiates sticking nose,
the watermelon seedness.
Speaker 5 (09:12):
She goes, you're working produced and she goes no, and
she so she got aneath your skin?
Speaker 7 (09:16):
Yeah, she has to have the last word. Yeah, And
I just fucking hate her. God did I hate Like
she always returned something. She doesn't either read the tag
right or matt case, she didn't.
Speaker 3 (09:25):
Click the coupon right. So how do you deal with
a woman like that? I bite my hand and left.
Speaker 7 (09:31):
I interjected myself tonight and I shouldn't have. Oh, And
I came over and I knew.
Speaker 5 (09:36):
I knew if I got in the situation, and I
was trying to help, and then she took it to
where I knew it was.
Speaker 3 (09:42):
Going to go. So it's my own fault.
Speaker 7 (09:43):
Yeah, I was waiting on her to fuck with our associate,
and it's kind of while I was over here, she
kind of did, but let associate help herself.
Speaker 2 (09:51):
Great. So yeah, but you know what, I saw her
coming up and I went I went behind Nellyah, I
got old, there's somebody coming up here, and so I
did because I didn't want to.
Speaker 3 (09:59):
Deal with and I should have done the same fucking thing.
It's like, it doesn't matter if you're right or wrong.
Speaker 8 (10:04):
She's got to have the last word.
Speaker 3 (10:05):
Yeah, and I have to learn how to deal with
that because she walks in she talks to all us
like we're a piece of shit. Yeah exactly, like like
we don't know what we're.
Speaker 4 (10:13):
Fucking doing, Like we're stupid. There's always a problem. And
I and I'll the times she just can't fucking read.
She didn't even know how to click her too of them. Yeah, yeah,
it's all fucking fall Wow. I just I had a
bad day yesterday. I was having a good day today.
I was just telling her their associate.
Speaker 7 (10:27):
That that woman's already getting like ruin in my fucking day.
I gotta stop taking shit.
Speaker 2 (10:32):
Firstly, what in God's name is this? I mean, it's
August eighth, okay, August eighth, and I'm standing in front
of Halloween candy already, Oh my god, nerds, and we
had cotton candy. We've had Halloween twizzlers in re season.
Speaker 3 (10:53):
Oh my god.
Speaker 2 (10:54):
Wow, it'll be out on the shelf. People will be
eating it. You'll be you know, sitting there going give
me and they'll take it all the way up to Halloween. Man,
that's pretty pretty early.
Speaker 1 (11:06):
Please do not move there's more CTCs right around the corner. Hey,
thanks for coming back to CTCs.
Speaker 3 (11:14):
Transition walk day number three out of four.
Speaker 2 (11:18):
I need to turn this into a public service announcement
as I walk through this force today to kind of
make my transitions with my mindset.
Speaker 3 (11:27):
People in retail were in pain. We take a lot,
a lot of over the.
Speaker 2 (11:31):
Counter pain medication. It can be a leave, it can
be tile and all, it can be dual action. Let
me tell you something. I am living proof that you
can go overboard. And that's probably one of the reasons
why I've had to lay low on these medications, because
the liver took a hit and now I can't take
(11:52):
any of it.
Speaker 3 (11:53):
I've got to deal with all this pain. And I'm
not bitching and moaning.
Speaker 2 (11:56):
I'm just saying, you've got to pay attention to what
you're taking for your pain. Because this came to me
as a huge shock. I mean, sure, we hear about
it all the damn time, but then we play that game, Oh,
it won't happen to me, I'll see incs.
Speaker 3 (12:14):
Well, it's not always.
Speaker 2 (12:15):
Fun when you start today with any rumor that seems
to be flying around the company's Reddit collection of employees
from around the country.
Speaker 3 (12:23):
Are talking about it and that is this new strand.
Speaker 2 (12:25):
Of COVID, and they're actually encouraging people that come to work.
Speaker 3 (12:29):
That you know, this isn't like the old COVID where
people are.
Speaker 2 (12:32):
Going to die and you just come to work and
wear a mask and let's let's make it through this
storm here.
Speaker 3 (12:36):
But yeah, so here we are. Hell, I don't know
if the name of the COVID is all. I know
that it is COVID. That's you know, starting to come in.
Speaker 2 (12:43):
In fact, one of our managers left work early because
of this.
Speaker 3 (12:46):
So God damn it.
Speaker 2 (12:49):
When you write up one of these teams for a
no call, no show, does do they have any emotion
or anything like that when you when you sit down
and talk to them about it.
Speaker 3 (12:58):
It just depends on person the person.
Speaker 4 (13:00):
I mean, adults can be you can vary as well.
Speaker 3 (13:05):
It depends on the person. Wow.
Speaker 5 (13:07):
Some people are empathetic in general. Some people just are yeah.
Speaker 3 (13:11):
Yeah, you know.
Speaker 2 (13:12):
I remember in years past when I would get fired
from radio because you get fired from radio, right, and
my thing was was always okay, well this has been great,
thank you so much. You know, I always knew that
today would be my last day. Well, how do you
know that every day is my last day? And so
it's but it's sort of like this. I'm so emotionally
involved with our guests, and it's like if they were
(13:32):
say you're fired, I think I would have.
Speaker 3 (13:33):
A hard time. Yeah, it's a little different, right, yeah. Yeah,
the relationship you build is face to face. That's a
post over there way.
Speaker 2 (13:40):
Yeah.
Speaker 6 (13:40):
Yeah.
Speaker 3 (13:41):
In fact, one of the things that happened this past week,
I don't know if he's been very tall, and he's
an older man, he's tall. He's always telling me, you
did you do your job today? You need any embary?
Say can we buy my groceries for me?
Speaker 2 (13:52):
So what happened there's a big change in his life,
and that is is that his car broke down and
it can't be fixed and at his he can't afford
it by another one. So therefore I was told on
Thursday that he won't be shocking anymore here.
Speaker 3 (14:07):
Dan, that he can't afford to had a car. That's fule.
Let's realized.
Speaker 2 (14:13):
Here's the fun I know as an ADL Dan, I
lost my peaky ring. Oh my god, I knew it
was going to happen with all the things that I
do with my hands inside this grocery store, and the
weight that I've been losing. I knew that it was
so loose, and why why did I continue wearing it?
Speaker 3 (14:30):
And now it's not on my finger? God dang it.
Speaker 2 (14:33):
Man, you get so personal and close to those things,
your jewelry and stuff.
Speaker 3 (14:37):
So I mean, I mean that's materialistic. I get to
have it. Still I lost my ring, God dang it.
So what happened this morning?
Speaker 5 (14:44):
So I had a she's probably in our eighties, and
she grabbed some napkins off the discount rack, and the
discount rack says up to fifty percent off seasonal items,
and it rang up to fifty and she said, that's
supposed to be seventy five percent off, And in my head,
I knew the rack said fifty, but I'd also I
didn't even apply to those. So I made a judgment call,
and I was like, I'm doing. Is this what I
(15:05):
want to fight about with a customer? Or do I
want to fix it?
Speaker 3 (15:08):
Yeah?
Speaker 5 (15:09):
So I went ahead and I gave.
Speaker 3 (15:11):
It to her for a dollar.
Speaker 5 (15:13):
But I guess my question is if she had been
rude or she had come up and gone that's sucking
supposed to need blah blah blah.
Speaker 3 (15:21):
I probably would have fought her over yeah.
Speaker 6 (15:22):
Yeah.
Speaker 5 (15:23):
And so do you ever make that decision up here
where someone's doing a return or they want something, if
they give me attitude, I automatically slow down or yeah,
and if they give me attitude, then we're just gonna
check it on the computer and we're going to do
everything by the book.
Speaker 2 (15:38):
They've seen me do that, yeah, for receiats and stuff,
and you go, you know, you didn't have to get
look up the receipt.
Speaker 3 (15:42):
Oh yes, idea.
Speaker 5 (15:42):
Yeah, I'll see you look up a receipt for like
a four dollars item, and I'm going, man, why didn't
we just doing the return? And then you give me
a look and I.
Speaker 7 (15:50):
Go, oh, okay, and.
Speaker 5 (15:52):
We understand because we all do that. It's like sometimes
people don't even have her receipt and they're super you know,
just genuinely nice, you know, and I'm just shit, I
shouldn't do you know, why go ahead and swap that out.
Speaker 3 (16:04):
It's just a lot of money. Well, you know what
Great used to say, take care of.
Speaker 5 (16:08):
The ten care of the customer. Yeah, yeah, but he
would say that when somebody was trying to scam us
out of five hundred dollars. Just take care of the customers,
talk har money. And then I'm going, well, that's why
allan mill was ten dollars and six cents now, because
we'll let everybody walk out with shit.
Speaker 2 (16:22):
Yeah yeah, before hmm, a questionable moment and see us.
One person comes up. They want two thousand dollars worth
of money orders. Okay, nothing said, because you don't have
to tell the paper wort until you know you hit
three thousand. And then the person standing right and behind them.
And then the person standing right behind her who is
(16:43):
talking to her comes up and says, I would like
to have a money order for two thousand dollars.
Speaker 3 (16:47):
What what I mean? I looked at my coworker and
I said.
Speaker 2 (16:54):
They were talking with each other. They oh, no, no,
this is this is going against Western Union, is what
this is doing. And she goes, no, no, they didn't
come in here and being all lovey dovey, you know
they You know, people talk to each other all the time.
I don't think theyre I have an association with each other.
But yet they both had two thousand dollars money orders.
I'm telling you. I would not have done it. I
(17:16):
would have said, no, it's not gonna happen. But she
made the call. Transition walk day number four out of
four in this forest, a light rain currently taking place,
but you still got to make it. You got to
push yourself into this because we're all surrounded by conditions
that always change. And so that's how I challenge myself
mentally and physically, is that you know, just because it's
(17:36):
raining outside, just because my body hurts like hell, that
the excuse I'm going to rely on. And then things
begin to break down and you go, well, how did
it happen here? The same is true in ces when
you're in customer service. Things break down when you allow them.
Speaker 3 (17:49):
To break down.
Speaker 2 (17:50):
The goal should always be locate a solution and start
building a stronger path.
Speaker 3 (17:55):
I don't need to preach though today. No preaching, no preaching.
Speaker 2 (17:58):
But hey, move through the storms, move through the pain,
get beyond that mountain, be yourself and find your victory.
The goal today is to do everything I can to
make sure that I don't turn this into a Debbie
Downer side of CGCs.
Speaker 3 (18:12):
I mean, but my god, the pain, the pain is unbelievable.
Speaker 2 (18:16):
I wrote this morning in the Defrag Journal about is
it like the pain that I had when I ripped
my rotator cuff And being here in the store today
and start already starting to lift the bags and things
like that, it's like absol fucking lutely.
Speaker 3 (18:28):
Absolutely.
Speaker 2 (18:30):
The one thing I like about our regional manager is
the fact that he will show up inside this store
when you least expect it. It's almost like he's trying
to catch us at something, which I love. I don't
mind that. But man, once once people spot him in
the parking lot, all of a sudden, it's get to work.
Gets work, no talking to everybody, backing the floors, get
the bathrooms clean.
Speaker 3 (18:49):
I mean, all of a sudden, it's like you got
to get your ass to work. Immediately.
Speaker 2 (18:52):
He walks through the greatest smile, sits there and says, Okay,
here's some things you need to improve on and things.
But I just love the idea that he comes in
here and you least expect it.
Speaker 3 (19:01):
It's not like.
Speaker 2 (19:02):
The audits that we do where we sit there for
two or three days getting everything ready, and that's not
really what our store looks like.
Speaker 3 (19:09):
Nothing fisses me off more.
Speaker 2 (19:10):
Than when somebody's bringing something back and our policy is
we've got to put it back on your credit card.
Speaker 3 (19:15):
And they sit there and they want to play sity
on them, and.
Speaker 2 (19:17):
They said, well, no, I'd rarely have a cash because
it's going to take my bank a long time to
put it back into the bank so I can spend
it elsewhere. And I'm thinking, but the policy is this, No, no,
I want.
Speaker 3 (19:27):
You to go against your policy. And well, here's the thing.
Speaker 2 (19:31):
First of all, you didn't have a receipt, and second
of all, you know I'm going against the rules by
doing this.
Speaker 3 (19:37):
And she goes, well, so what's the problem, and I.
Speaker 2 (19:39):
Go, there's no problem. I'm just going to buy the rules.
Here's an unexpected shock surprise, and oh my god, are
you kidding me? This ugly looking melon shows up at
register number four.
Speaker 3 (19:51):
I mean ugly. It really does look like it's a
frog's but it really does. And so everybody's going, I
don't know what it is. I don't know what it is.
Speaker 2 (19:59):
So I took a pick sure of it, and then
I put it on chat GPT and like within seconds
it says it's the Santa Claus melon, which is a
cousin of the honeydew melon. Unbelievable. Hey, first time for
everything right. Presently following a middle aged man, extremely baggy clothes.
His pants are cuffed one or two times at the base.
(20:22):
Very baggy coat, usually a baggy coat in the summer months,
usually means he's coming in to steal. He's moving pretty
quickly at bisle number five right now, which is going
to take him right directly into the meat section. And
I'm waiting for somebody to make an announcement that security
needs to check on what's going on here. But in
my heart, I think I have seen this guy once
before and we busted him once again.
Speaker 3 (20:41):
But that's what they do.
Speaker 2 (20:42):
These thieves come back here and they keep stealing from us,
and I think it's one of they probably sit around
the circles going.
Speaker 3 (20:48):
Well, I've only been caught twice, but man, I've had
fifteen success stories.
Speaker 2 (20:52):
So they keep coming back thinking they've got an easy
win here, and they just Okay, they just made the announcement,
and yeah, they make the announcement, and he just walked
away from the cart with meat.
Speaker 3 (21:06):
In its cause he was in there.
Speaker 2 (21:10):
Okay, we've got t bone steaks, we got porterhouse here,
oh my god, even have steakhums.
Speaker 3 (21:15):
Boy, you want to eat good, don't you, And a.
Speaker 2 (21:19):
Bunch of hamper granola bars and okay, so wow wow
so busted bust it.
Speaker 1 (21:28):
Well, there you have it, another exciting edition of CTCs.
The upside downs, to twists, the spins, the twisty twists,
and the oh wow, you could have actually face planted
on that one. Yeah I know, but why didn't I Well,
I don't know.
Speaker 3 (21:41):
I don't know.
Speaker 1 (21:41):
Maybe you made the choice face plant or butt plant,
but somewhere along the line you went off balance. And
now you got a deal.
Speaker 3 (21:48):
With a sucker.
Speaker 1 (21:49):
Oh god, Hey, do me a favor. Let's talk about
your business. Create your own podcast. There's always a conversation
waiting to happen. Let us know the wizard behind your curtain.
I'll see you next week on CTCs.
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