December 16, 2025 • 22 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location. Episode 204 Back to school grocery shopping, the con artist wins again and gluten free chicken.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
I love the idea that podcasting is about any subject
that you want to tap into, and that's what this
is all about. Arrow dot Net, any subject you want
to tap into seventeen different podcasts a Rroe dot Net.
Enjoy your exploration. There you are, it's been a while.
Speaker 2 (00:17):
How you been?
Speaker 1 (00:18):
My name is ct When I'm not busy being Arrow
the Podcaster, I live in the real world. I mean,
everybody els to have a job, right Mine just happens
to be CS customer service, you know, solutions relationships, keeping
your team motivated and pumped up to keep that constant
connection going with every person who has chosen to stop
into your location. They don't just show up, they choose
(00:40):
to be there. What are you bringing to that game?
Episode number two hundred and four Back to School, grocery shopping, Eh,
the con Artist wins again and gluten free Chicken. This
is CTCs.
Speaker 2 (00:56):
Transition Walk day number one out of four. Back to the.
Speaker 3 (01:00):
Grind, Back to the People, Back to the solutions. Hurricane
Aaron is currently off the shoreline of North Carolina, big big,
big storm. Thank god, it's not coming ashore. It's gonna
stay off a little bit. But the thing is is
that you still have to pay attention to it. And
I'm sure there's a lot of people who have homes
out there on the ocean shores that are going to
(01:20):
be freaking out at least for the next couple of days.
And there's could be people coming from those those coastal
areas that are going moved here and they're going to
stay here until their home is put back together again.
So I'm expecting a really busy weekend.
Speaker 2 (01:33):
With a lot of out of towners.
Speaker 3 (01:35):
The day started off today with a collision between CT
and Arrow the Podcaster. Not a bad collision. Basically, I
had an interview with Bruce Dickinson at one fifty six
today and the sement going into the store pretty late,
But you know, it happens. You know, give me the
arrow of the podcaster, that's priority there. I mean, then
you're going to see us, so you create your solutions
and things. But it's been a while since that's happened,
(01:56):
where I kind of set aside the grocery store. How
could I have forgotten about this? It's back to school week,
is what it is. Everybody's getting ready to go back
to school, so that means mom and dad they're doubling
and tripling up on the food they're gonna buy. And
the reason being is because we got to get those
kids fed at school. So I don't know, I haven't
been in a school so long. I mean, I mean,
(02:17):
do they still do their hot lunches or is it
that parents are going I'm gonna paying for those hot lunches.
You're gonna eat what I just bought you at the
grocery store, and we bought a lot of it away.
Thought it was pretty cool when we would have live
music on Thursday nights at the tavern here inside the
store a beer and wine bar. And now, starting this
coming Tuesday, we're gonna do something even more different, and
(02:38):
that is we're gonna start doing trivia nights with prizes
being shared to people who win. And they're calling the
Summer Song, and the trivia is going to include a
lot of questions about music.
Speaker 2 (02:50):
God, I would them to.
Speaker 3 (02:50):
Get my radio ass over there and sit there and
take these people on, you know, play stupid in the beginning,
then come back and kick some series. But totally unbelievably cool.
We've got six four packs of local beer all covered.
Speaker 2 (03:05):
In green mold.
Speaker 3 (03:07):
How is that even possible where. I mean, how if
it's in the refrigerated section, where is the.
Speaker 2 (03:12):
Mold coming from?
Speaker 3 (03:13):
I mean, the only thing that we can figure out
is that one of them exploded and nobody decided that, hey,
maybe we should clean this up, and all of a sudden,
these cans they're just covered with.
Speaker 2 (03:23):
Green mold beer.
Speaker 1 (03:26):
Please do not move. There's more CTCs right around the corner.
Thanks for coming back to CTCs.
Speaker 2 (03:35):
Transition Walk day number two out of four.
Speaker 3 (03:38):
You guy Bill makes his way back into CS today
after taking a week off.
Speaker 2 (03:43):
He's a cool kid, he really is.
Speaker 3 (03:45):
You miss people's energy in a huge way, and it's
just really odd that you get used to doing things
one way and then there's a twist to spin, a trip,
a stumble, a flip and a flop, and then you've
got the lyres and the beggars and the steelers and
those that are playing the lottery games that get pissed
off at you because they're not winning, but yet they
keep spending the money. That's a lot to digest. It
(04:09):
is damp in this forest today, the rain. This is
still kind of like the remnants of Hurricane Aaron. We
didn't really get hit that bad. But we've got some rain,
the seasons are changing, we're headed into fall, and you
know what, the goal solutions. We've got to go find
some solutions. I'll see in ces.
Speaker 2 (04:29):
What are you doing outside the building? I wonder do
you fucking lunch? What are you doing? One o'clock? Two o'clock?
It's two. I get off at six. Shut the fuck up.
Speaker 3 (04:37):
I'm sorry, man, you take ten days on that took seven.
Speaker 2 (04:40):
You've got like ten and then you're leave it at
six o'clock.
Speaker 3 (04:44):
Yeah, and then tomorrow I got to be here at
six am.
Speaker 2 (04:46):
Wow. Yeah, it fucking sucks. Welcome back here. You're right,
So you busted a con. Yeah.
Speaker 4 (04:53):
So one of the regulars came in. I was on
a register whenever they first came in, but it was
her and her daughter, and it was a very unusual
that she would come in and be like, hey, I
need eight hundred dollars in Target gift cards.
Speaker 3 (05:07):
And I was like why.
Speaker 4 (05:09):
But I didn't catch her the first time. So the
second time she just so happened to catch me.
Speaker 3 (05:12):
I'm here at the desk.
Speaker 4 (05:13):
And I said, what are these four Well, she said, oh,
they're for my daughter. I said, but what are they four,
and she said, oh, well, my boss wants me to
buy them for everyone in the company. She wants everybody
to have two hundred dollars and a Target gift card.
I said, okay, so call your boss. I was like,
cause I haven't. I had a feeling, like I had
a good feeling, but this wasn't right because she was
texting on her phone and Dina was the regular customer.
(05:36):
She was in here with her daughter. Her daughter is
twenty two years old, like she's super young, Like she's
it's like her freshman year in college this year. So
like her daughter was like really excited about it, saying
that her boss was emailing her and texting her and
telling her that everybody's going to get these. And I
was like, that's weird, Like I just want this feeling.
(05:57):
And I was like, can you call your office? And
like she texting on her phone and I looked at
her and I told Dina, who was the regular that
was putting the bill, Basically, I said, can you call
your office? I said, I'm not going to I told her.
Speaker 3 (06:10):
I just told her.
Speaker 4 (06:11):
I said, I'm not completing this transaction until you call
your office. She put them on speed her phone and
her boss got on the phone and says, what are
you doing?
Speaker 3 (06:18):
Oh my god, oh god.
Speaker 4 (06:23):
So they had already gotten eight hundred dollars and target
cards already this morning, and they were trying to get
eight hundred dollars more. But I told him I wasn't
going to complete it, and I said, you need to
go out to your car right now.
Speaker 3 (06:34):
You need to call your bank.
Speaker 4 (06:35):
And your credit card company to put a stop payment.
And she said, oh, well, I had already sent my
boss the front and backs of all the cards.
Speaker 3 (06:42):
Oh my god. Wow. Yeah, we're presently on high alert
right now. When it comes to the lottery, we got
to be on our best behavior because the power ball
is now seven hundred million dollars. What people are doing
is that they are coming in and they want to
buy sixty seventy dollars worth of power balls, and then
they realize that, oh, what do you mean, you don't
take a credit card. And so what happens is at
(07:04):
that point in time is that then who's going to
buy the seventy.
Speaker 2 (07:07):
Dollars or the powerball?
Speaker 3 (07:08):
So the alert is, do not buy, do not sell
seventy dollars worth of Powerball tickets until you have the
money in your hand. Now I understand you know it's
like God, duh, we should all know.
Speaker 2 (07:20):
That, right.
Speaker 3 (07:20):
Well, the thing is is that when you've got a
long line, you're not thinking like that. So you've got
to be clear minded when you go into these things.
I didn't mean to, but somehow, some way, I've pissed
off the bar manager. And the reason why is because
they are putting in a double shift today and they
need to take a lunch. Well, I can't leave our
front end. This is a back to school weekend. We
(07:41):
are so fing crowded in here, and it's like I
can't leave my department and go over there. So we're
gonna have to work something out. And I suggest that
five thirty one, why don't I come over there five thirty. No,
it's not going to be five thirty. And the reason
why is because that's my busiest time. And I'm thinking,
what then you're not hungry, right what? Seriously, I'm gonna
(08:02):
help you out, but you work with me. A guest
comes out of the women's bathroom. She says, it looks
like somebody has vomited in there, and I'm thinking to myself,
you're the one that's coming out those that smeltic delta.
I mean it's like, I mean, did did you vomit?
You wants to clean it up? Because I mean you
went in there and went to the bathroom while it was.
Speaker 2 (08:19):
There was Yeah, that's what I was just thinking. Probably
was she probably did it? She probably fucking pute. I mean,
thanks for telling us, But what was it like?
Speaker 3 (08:27):
All over all over the toilet, all over the floor
and everything like that?
Speaker 2 (08:29):
Jesus crust.
Speaker 3 (08:30):
Yeah.
Speaker 2 (08:30):
And it's and it's like if you went in there
and I just used a basket you said, have asked her?
You just well, well, never to wear you fucking liar,
because I don't think there's any scan of yours in here.
Speaker 3 (08:44):
Well well, well, what is this chips a Hoy chewies
Netflix Stranger Things cookie? It is a dark chocolate chips
a Hoy with something very red in it. Now, if
you're familiar with the TV show or the series Stranger Things,
I mean, come on, we're talking Milly, Bobby Brown and company.
Speaker 2 (09:01):
Man.
Speaker 3 (09:02):
So this is gonna be very interesting to do a
taste test on this. All right, So we're doing the
chips of Hoy Chewy Stranger Things Jimmy.
Speaker 2 (09:11):
Oh look, god, that's dark. I'm not seeing nothing. Chips
a hoy. That dark before looks so like those those
overly baking.
Speaker 3 (09:18):
On right right, grab one man we got Yeah, no,
they're no, they're dark.
Speaker 2 (09:23):
You want want to.
Speaker 3 (09:25):
Time? I'm working four hours? Do I get a break
for four hours? I do?
Speaker 2 (09:31):
Very crumble.
Speaker 3 (09:33):
It is crumbling like dry. Yeah, it's not like your
typical chips a hoy at all.
Speaker 2 (09:42):
Oh m hmm, I don't know.
Speaker 3 (09:48):
We think bits of strawberry a little bit.
Speaker 2 (09:50):
Is that what is strawberry strawberry.
Speaker 3 (09:52):
Jelly, the strawberry cross? Yeah, yeah, yeah, yeah, I feel
like so they're definitely a chips ahoy.
Speaker 2 (10:02):
But it does have kind of a dry kind of
a vibe to it.
Speaker 3 (10:05):
It's not I don't know, I'm not gonna say that
that it's.
Speaker 2 (10:08):
An old cookie, you know, like cookies will get that way.
Speaker 5 (10:11):
Uh huh.
Speaker 3 (10:11):
Not seal very crumbly, sir.
Speaker 2 (10:14):
That's exactly what he said. Very crumbly is if it's
like dry yem Yeah.
Speaker 5 (10:18):
It's not dry though, it's still chewious.
Speaker 3 (10:21):
But why do you think it's crumbley? Do you think
it's because it's the red whatever's inside.
Speaker 5 (10:24):
It with the vibekin.
Speaker 2 (10:29):
Yeah.
Speaker 3 (10:29):
Yeah, it tastes like strawberries, so it tastes like blood,
like stranger things.
Speaker 5 (10:35):
No, there's a mediocre cook together.
Speaker 2 (10:39):
Yeah okay, so you wouldn't buy another pack them? No,
neither would I.
Speaker 1 (10:43):
Please do not move. There's more CTCs right around the corner.
Thanks for coming back to CTCs.
Speaker 3 (10:53):
Transition Walk day number three out of four. Beautiful day
in this forest. You can tell falls on the way,
seventy four degrees, the sun is out, still beautiful green lawn,
but the leaves are starting to fall, So of course
I'm want to come out here and take my transition walks.
You know, it just occurred to me that I'm going
on my third week now without dual action advil. The
(11:14):
doctor told me you got to get your ass off
that stuff. Buddy, you're overdoing it those otcs. I'm serious
when I tell you you take too many of that stuff,
you're gonna have problems with parts of your body you
can't see. But it's going to remind you that what
you can't see is the most dangerous, dangerous place to be.
So no pain pills at all, And it's just one
(11:36):
of those things where you know, moving forward means plain
smarter and if I do have the body aches, I've
got the stretching exercises, go to the gym, think more positive,
eat better, My God in heaven, you know, because you
know when you go to see yes, there's a lot
of stress there. So what do you want to do?
You want to feed your face with a bunch of
(11:56):
junk food. So, and you heard it on the episode yesterday,
we were eating the cookies. So I have no guilt trip,
Hi guilt trip my big self big time. Yeah, all right,
I'll see NCS the first Saturday before everybody goes back
to school. You know what that usually means. Football Friday
Night was last night, and we've got some high schoolers
on our registers today that we're actually played last night
(12:19):
and I had to go out of town and they
had a good time. They won some games. But it's
fun to sit there and listen to all that excitement
inside their mind, body and souls. They grow with that
football team and then come here and just kind of
just you know, just take it easy. If you remember,
right on yesterday's episode, we were talking about how the
Charlotte Observer is releasing their Sunday paper on Friday. Well
I had to be really kind of nosy about that
(12:41):
and find out, Okay, what's the story what's going on here?
And the story is is that newspapers have had to
do this with localism because they realize that people are
going shopping on Saturdays. They don't like to go shopping
on Sundays. So if they're doing a Sunday paper with
all of the coupons and everything, they basically that people
aren't going to buy, you know, into the coupon program
because nobody's gonna use them, and so they release it
(13:03):
to the newspapers on Friday so that people have plenty
of time to go shopping and save money. It's been
a while since we've done one of these. What would
you do a We have a leader who is very strict,
I'm telling you, very strict, and you know, so everybody's
been walking on thin ice for the past probably month
and a half, two months, and then all of a sudden,
(13:24):
she pops out of the office yesterday and even today
and she's cheering us on like you wouldn't believe, saying, man,
I'm so.
Speaker 2 (13:30):
Glad you're a part of this team.
Speaker 3 (13:31):
Man, this is what it's all about this is it?
Speaker 2 (13:33):
Man?
Speaker 3 (13:33):
Look at you who you guys have got up here
for leaders today, and look at your team out here
on the register. You guys are unbelievable. And you sit
there and you go, what would you do?
Speaker 2 (13:44):
Do you believe it? Has there been a change?
Speaker 3 (13:47):
So we've decided to eat strawberry shortcake tonight.
Speaker 2 (13:50):
Is this like store purchased? I mean, is it from
the store?
Speaker 5 (13:53):
Yeah?
Speaker 2 (13:54):
Look at that second? How pink it is on the inside.
Damn it? Is it a graand crack across?
Speaker 3 (14:03):
Wow?
Speaker 2 (14:03):
I time again to look clean? But you know, wow about.
Speaker 3 (14:10):
Mmm?
Speaker 2 (14:11):
This the whipped cream alone? Oh my god? Wait wait
you chaste the whip cream. I like the way that
it came out of that bull. Very simple. Yeah, let's yeah.
Speaker 3 (14:31):
Yeah, see this is what we should have had last
night instead of the cookie. You know, we we're gonna
Stranger's thing about those stranger thing cookies is that we're
gonna forget about them. This right here, unforgettable girl.
Speaker 2 (14:45):
Yeah, yeah, good choice.
Speaker 3 (14:47):
Yeah.
Speaker 2 (14:48):
So mea down here.
Speaker 3 (14:52):
He's been doing his internship, so me and mea down
there goes you know what, the older company comes in
here and you guys are always talking to him, yeah yeah,
and she she goes.
Speaker 2 (15:02):
I think her name is Lisa. Yeah, but I don't
think that that's that guy that's with him. And I said, no,
that's nonsense, and she goes, no, it's not so yeah yeah,
and so.
Speaker 3 (15:15):
She said older couple, those spiking words.
Speaker 2 (15:28):
So she thought Lisa was another man.
Speaker 3 (15:30):
No, no, she thought you were a different guy that
she was with a different guy.
Speaker 2 (15:34):
Yeah there, yeah, he.
Speaker 3 (15:43):
Thought, what what, what's just older couple? Does that?
Speaker 2 (15:51):
Don't make up signs? She should that, she should.
Speaker 3 (15:53):
She's your name, lady.
Speaker 2 (15:57):
So much, I've got your radio name now. It just
occurred to me, I think you should.
Speaker 3 (16:07):
Be Nelli Vanilli, Nelly Vanelli. No, Nelli Vanilli instead of
Millie Vanilli. You're Nelly Vanilli Nelly.
Speaker 5 (16:14):
But how you spell that?
Speaker 2 (16:16):
Vanilli Vanilli like vanilla? And I l I so Nelly Vanilli,
Nelly Vanelli. Okay, I kind of like that, Yeah, Nelli Vani.
Speaker 3 (16:26):
And so you know what they're known for. They were up,
they got a Grammy award, and then they made a
mistake in a live concert and so and they were
they were lipsaching, so they took the Grammy award away.
So so now when I see you talk also there
and say that she's lip saching.
Speaker 2 (16:40):
She's not really sicking.
Speaker 3 (16:48):
You wonder why it always sounds like we're fucking around
when it comes to our jobs here at night.
Speaker 2 (16:52):
Well, first of all, we have a limited staff.
Speaker 3 (16:53):
And then you've got someone that just comes in and
they've got four hundred and fifteen dollars for the groceries,
and they go, is that how much I owe? And
you go, yeah, that's it man, And he goes, We're
gonna have to put some stuff back. One hundred and
seventy five dollars was taken off. Now here's the thing.
I had no problem taking this stuff off.
Speaker 2 (17:12):
Now do I have a problem by putting it all back?
It gets underneath your skin when you get toward the
end of the night.
Speaker 3 (17:18):
You sit there and you go, you had to have
known what your budget was, and you had to have
known how much you were putting in that cart.
Speaker 2 (17:24):
But yeah, so wow.
Speaker 3 (17:26):
All you can do is you just you fuck around
and you have fun before the big storm hits and
then you fuck around again. Transition walk day number four
out of four. I had to get my god on today.
Oh yeah, man, anybody who's in retail you know that
those that are around you, from co workers to guests,
(17:47):
the liars, the steelers, the beggars, they steal from you.
They steal from your energy level and eventually, after three
four days, you become totally empty. So on my Sundays,
I get my God on so I can replenish the
soil and plan and purpose as to why I'm even there.
And it's not really to put money in my pocket.
It's to be there to be in the community. But
(18:09):
I learned something today and I'm not going to preach.
But sinking has two definitions. Sinking definition number one. When
you are sinking, maybe either got the fear of failure
or how am I going to pay my bills? I
don't want to go to work today. My body hurts,
you know, sinking allowing yourself to sink. And then there's
(18:31):
the other sinking, s y in c ing making a connection.
Just something to think about today. When you feel like
you're sinking in the sand, maybe it's time to sync
up with someone who can.
Speaker 2 (18:45):
Give you a better plan.
Speaker 3 (18:47):
A few weeks back, Rick the Bartender had an accident
with one.
Speaker 2 (18:50):
Of the kegs.
Speaker 3 (18:51):
It fell on his leg and he's in excruciating pain today,
even today, And so I brought in my leg braces
and I told him, I said, dude, you've got to
have these leg braces at your car at all times.
It's not if you get hurt, it's when you get hurt,
especially your legs. So I wrapped that damn leg up
so damn quick. And now you know, he expected the
pain to be gone instantly. And it's like, really, are
you what? That was a major league first when it
(19:14):
comes to that children.
Speaker 2 (19:15):
I mean I really thought, you know, he had the ingredients,
he said one.
Speaker 5 (19:17):
I mean she had a general pitch, yeah, but the
way she handled it was was kind of like pissing me.
Speaker 2 (19:23):
Off, Like like, I mean, listen, if you have a question,
ask it. And that's why to have gluten.
Speaker 5 (19:28):
I need to know because someone of my family's a
large right, right, no problem not. You know, she had
a smart response for like everything.
Speaker 2 (19:36):
And that's where she lost me. Yeah, I mean I
don't mind helping you.
Speaker 5 (19:39):
I would never fucking talk with some on like now,
if I had a question, I would ask it in
a respectable way, all right, you know, right, do you
have this though? Well don't you think you should?
Speaker 2 (19:49):
And you say, well, yeah, I can make me decision
right now. Yeah, drop everything and it's just doing now.
Speaker 3 (19:53):
Yeah.
Speaker 5 (19:54):
I mean, I'm sorry, I don't Did they ever find
an answer.
Speaker 2 (19:56):
Yeah they did.
Speaker 3 (19:57):
What happened was is that the mean chef back and
brought up the ingredients of the Reto sary seasoning and
so I said, nothing in it about.
Speaker 2 (20:04):
Gluten, okay, yeah, car gluten free. Well I'm not knowledgeable
about gluten.
Speaker 5 (20:08):
Yeah, which is why I didn't even get in that conversation.
But I heard her talking to you guys, and I'm
just like, you know, there's a way to go about.
Speaker 3 (20:14):
Things, and that's that's not really by the way.
Speaker 2 (20:17):
My philosophy is is that if in doubt, leave it out.
Speaker 3 (20:20):
Well.
Speaker 5 (20:20):
So another interesting conversation I was having with the produce
manager over there. He said, a lady, he said, it's
back to school and he thinks.
Speaker 2 (20:27):
That the parents are on edge.
Speaker 5 (20:29):
And a woman was freaking out because she found some
romaine lotus that had a date that wasn't today's day,
it was older and she said this is expired and
he goes, no, man, that's the date it was made.
And then she started freaking out about why is that
on there? And he was like, well, if there's a recall,
there's an.
Speaker 2 (20:44):
Issue, they use that information.
Speaker 5 (20:46):
And so he said, finally should calm down.
Speaker 2 (20:47):
But he's like, yeah, you know.
Speaker 5 (20:48):
People are just kind of freaking out about the little
things today and so you know when she started freaking out.
Speaker 2 (20:55):
Some people are just like that, and some of them,
you know, I don't fucking it.
Speaker 3 (21:03):
Oh, these little thieves that come through this store, they
know exactly what day it is, and they know that
we're very crowded today and there's people moving in every
single direction and they are stealing.
Speaker 2 (21:13):
Like you wouldn't believe.
Speaker 3 (21:14):
You know, screw those damn carts where the wheels lock
up because they don't work.
Speaker 2 (21:17):
They don't work at all.
Speaker 3 (21:18):
What they're doing is they're grabbing the red carts and
they're going right out the door. And I mean full
of beer and full of meat. I mean a ton
of fricking meat. This store is a filthy mess. People
who put things in their carts and then when they
decide going down Aisle five that one thing I got
in number one, I don't want it anymore. So instead
of taking it back to Aisle number one, they just
set it aside. Look at this here's here's a tropic
(21:40):
Cana orange shoes fully gone gone, so they swipe. The
Tropicana store is a mess. Someone's gonna have to clean
it up. What I love most about the Sunday before
going back to school is that I will ask the students, man,
you guys.
Speaker 2 (21:54):
Excited, you fired up? You have a good time? Not really,
I don't know. Why is it enough to end so early?
Speaker 3 (22:02):
But then when you look at the parents, going how
about you?
Speaker 2 (22:04):
How are you feeling about them going back to school tomorrow? Yes?
Speaker 3 (22:07):
Yes, thank god.
Speaker 2 (22:10):
Well there you have.
Speaker 3 (22:11):
It's another exciting edition of CTCs. The ups and downs,
the twist, the spins, the ends, the outs, that jumping
over and that whoa watch out that one almost hits
you in the head.
Speaker 2 (22:20):
Oh, it's always going on.
Speaker 3 (22:21):
It's just all that drama, the thieves, those that lie
to you.
Speaker 2 (22:26):
Oh.
Speaker 3 (22:27):
Oh, and you know what, it's not just in our location.
Everybody who's in retail has got to deal with it. Hey,
do me a favorite. Create your own podcast. Let us
see the wizard behind your curtain. Let's create a conversation
I love the idea that podcasting is about any subject
that you want to tap into, and that's what this
is all about. Arrow dot Net, any subject you want
to tap into seventeen different podcasts a Rroe dot Net.
Enjoy your exploration. There you are, it's been a while.
Speaker 2 (00:17):
How you been?
Speaker 1 (00:18):
My name is ct When I'm not busy being Arrow
the Podcaster, I live in the real world. I mean,
everybody els to have a job, right Mine just happens
to be CS customer service, you know, solutions relationships, keeping
your team motivated and pumped up to keep that constant
connection going with every person who has chosen to stop
into your location. They don't just show up, they choose
(00:40):
to be there. What are you bringing to that game?
Episode number two hundred and four Back to School, grocery shopping, Eh,
the con Artist wins again and gluten free Chicken. This
is CTCs.
Speaker 2 (00:56):
Transition Walk day number one out of four. Back to the.
Speaker 3 (01:00):
Grind, Back to the People, Back to the solutions. Hurricane
Aaron is currently off the shoreline of North Carolina, big big,
big storm. Thank god, it's not coming ashore. It's gonna
stay off a little bit. But the thing is is
that you still have to pay attention to it. And
I'm sure there's a lot of people who have homes
out there on the ocean shores that are going to
(01:20):
be freaking out at least for the next couple of days.
And there's could be people coming from those those coastal
areas that are going moved here and they're going to
stay here until their home is put back together again.
So I'm expecting a really busy weekend.
Speaker 2 (01:33):
With a lot of out of towners.
Speaker 3 (01:35):
The day started off today with a collision between CT
and Arrow the Podcaster. Not a bad collision. Basically, I
had an interview with Bruce Dickinson at one fifty six
today and the sement going into the store pretty late,
But you know, it happens. You know, give me the
arrow of the podcaster, that's priority there. I mean, then
you're going to see us, so you create your solutions
and things. But it's been a while since that's happened,
(01:56):
where I kind of set aside the grocery store. How
could I have forgotten about this? It's back to school week,
is what it is. Everybody's getting ready to go back
to school, so that means mom and dad they're doubling
and tripling up on the food they're gonna buy. And
the reason being is because we got to get those
kids fed at school. So I don't know, I haven't
been in a school so long. I mean, I mean,
(02:17):
do they still do their hot lunches or is it
that parents are going I'm gonna paying for those hot lunches.
You're gonna eat what I just bought you at the
grocery store, and we bought a lot of it away.
Thought it was pretty cool when we would have live
music on Thursday nights at the tavern here inside the
store a beer and wine bar. And now, starting this
coming Tuesday, we're gonna do something even more different, and
(02:38):
that is we're gonna start doing trivia nights with prizes
being shared to people who win. And they're calling the
Summer Song, and the trivia is going to include a
lot of questions about music.
Speaker 2 (02:50):
God, I would them to.
Speaker 3 (02:50):
Get my radio ass over there and sit there and
take these people on, you know, play stupid in the beginning,
then come back and kick some series. But totally unbelievably cool.
We've got six four packs of local beer all covered.
Speaker 2 (03:05):
In green mold.
Speaker 3 (03:07):
How is that even possible where. I mean, how if
it's in the refrigerated section, where is the.
Speaker 2 (03:12):
Mold coming from?
Speaker 3 (03:13):
I mean, the only thing that we can figure out
is that one of them exploded and nobody decided that, hey,
maybe we should clean this up, and all of a sudden,
these cans they're just covered with.
Speaker 2 (03:23):
Green mold beer.
Speaker 1 (03:26):
Please do not move. There's more CTCs right around the corner.
Thanks for coming back to CTCs.
Speaker 2 (03:35):
Transition Walk day number two out of four.
Speaker 3 (03:38):
You guy Bill makes his way back into CS today
after taking a week off.
Speaker 2 (03:43):
He's a cool kid, he really is.
Speaker 3 (03:45):
You miss people's energy in a huge way, and it's
just really odd that you get used to doing things
one way and then there's a twist to spin, a trip,
a stumble, a flip and a flop, and then you've
got the lyres and the beggars and the steelers and
those that are playing the lottery games that get pissed
off at you because they're not winning, but yet they
keep spending the money. That's a lot to digest. It
(04:09):
is damp in this forest today, the rain. This is
still kind of like the remnants of Hurricane Aaron. We
didn't really get hit that bad. But we've got some rain,
the seasons are changing, we're headed into fall, and you
know what, the goal solutions. We've got to go find
some solutions. I'll see in ces.
Speaker 2 (04:29):
What are you doing outside the building? I wonder do
you fucking lunch? What are you doing? One o'clock? Two o'clock?
It's two. I get off at six. Shut the fuck up.
Speaker 3 (04:37):
I'm sorry, man, you take ten days on that took seven.
Speaker 2 (04:40):
You've got like ten and then you're leave it at
six o'clock.
Speaker 3 (04:44):
Yeah, and then tomorrow I got to be here at
six am.
Speaker 2 (04:46):
Wow. Yeah, it fucking sucks. Welcome back here. You're right,
So you busted a con. Yeah.
Speaker 4 (04:53):
So one of the regulars came in. I was on
a register whenever they first came in, but it was
her and her daughter, and it was a very unusual
that she would come in and be like, hey, I
need eight hundred dollars in Target gift cards.
Speaker 3 (05:07):
And I was like why.
Speaker 4 (05:09):
But I didn't catch her the first time. So the
second time she just so happened to catch me.
Speaker 3 (05:12):
I'm here at the desk.
Speaker 4 (05:13):
And I said, what are these four Well, she said, oh,
they're for my daughter. I said, but what are they four,
and she said, oh, well, my boss wants me to
buy them for everyone in the company. She wants everybody
to have two hundred dollars and a Target gift card.
I said, okay, so call your boss. I was like,
cause I haven't. I had a feeling, like I had
a good feeling, but this wasn't right because she was
texting on her phone and Dina was the regular customer.
(05:36):
She was in here with her daughter. Her daughter is
twenty two years old, like she's super young, Like she's
it's like her freshman year in college this year. So
like her daughter was like really excited about it, saying
that her boss was emailing her and texting her and
telling her that everybody's going to get these. And I
was like, that's weird, Like I just want this feeling.
(05:57):
And I was like, can you call your office? And
like she texting on her phone and I looked at
her and I told Dina, who was the regular that
was putting the bill, Basically, I said, can you call
your office? I said, I'm not going to I told her.
Speaker 3 (06:10):
I just told her.
Speaker 4 (06:11):
I said, I'm not completing this transaction until you call
your office. She put them on speed her phone and
her boss got on the phone and says, what are
you doing?
Speaker 3 (06:18):
Oh my god, oh god.
Speaker 4 (06:23):
So they had already gotten eight hundred dollars and target
cards already this morning, and they were trying to get
eight hundred dollars more. But I told him I wasn't
going to complete it, and I said, you need to
go out to your car right now.
Speaker 3 (06:34):
You need to call your bank.
Speaker 4 (06:35):
And your credit card company to put a stop payment.
And she said, oh, well, I had already sent my
boss the front and backs of all the cards.
Speaker 3 (06:42):
Oh my god. Wow. Yeah, we're presently on high alert
right now. When it comes to the lottery, we got
to be on our best behavior because the power ball
is now seven hundred million dollars. What people are doing
is that they are coming in and they want to
buy sixty seventy dollars worth of power balls, and then
they realize that, oh, what do you mean, you don't
take a credit card. And so what happens is at
(07:04):
that point in time is that then who's going to
buy the seventy.
Speaker 2 (07:07):
Dollars or the powerball?
Speaker 3 (07:08):
So the alert is, do not buy, do not sell
seventy dollars worth of Powerball tickets until you have the
money in your hand. Now I understand you know it's
like God, duh, we should all know.
Speaker 2 (07:20):
That, right.
Speaker 3 (07:20):
Well, the thing is is that when you've got a
long line, you're not thinking like that. So you've got
to be clear minded when you go into these things.
I didn't mean to, but somehow, some way, I've pissed
off the bar manager. And the reason why is because
they are putting in a double shift today and they
need to take a lunch. Well, I can't leave our
front end. This is a back to school weekend. We
(07:41):
are so fing crowded in here, and it's like I
can't leave my department and go over there. So we're
gonna have to work something out. And I suggest that
five thirty one, why don't I come over there five thirty. No,
it's not going to be five thirty. And the reason
why is because that's my busiest time. And I'm thinking,
what then you're not hungry, right what? Seriously, I'm gonna
(08:02):
help you out, but you work with me. A guest
comes out of the women's bathroom. She says, it looks
like somebody has vomited in there, and I'm thinking to myself,
you're the one that's coming out those that smeltic delta.
I mean it's like, I mean, did did you vomit?
You wants to clean it up? Because I mean you
went in there and went to the bathroom while it was.
Speaker 2 (08:19):
There was Yeah, that's what I was just thinking. Probably
was she probably did it? She probably fucking pute. I mean,
thanks for telling us, But what was it like?
Speaker 3 (08:27):
All over all over the toilet, all over the floor
and everything like that?
Speaker 2 (08:29):
Jesus crust.
Speaker 3 (08:30):
Yeah.
Speaker 2 (08:30):
And it's and it's like if you went in there
and I just used a basket you said, have asked her?
You just well, well, never to wear you fucking liar,
because I don't think there's any scan of yours in here.
Speaker 3 (08:44):
Well well, well, what is this chips a Hoy chewies
Netflix Stranger Things cookie? It is a dark chocolate chips
a Hoy with something very red in it. Now, if
you're familiar with the TV show or the series Stranger Things,
I mean, come on, we're talking Milly, Bobby Brown and company.
Speaker 2 (09:01):
Man.
Speaker 3 (09:02):
So this is gonna be very interesting to do a
taste test on this. All right, So we're doing the
chips of Hoy Chewy Stranger Things Jimmy.
Speaker 2 (09:11):
Oh look, god, that's dark. I'm not seeing nothing. Chips
a hoy. That dark before looks so like those those
overly baking.
Speaker 3 (09:18):
On right right, grab one man we got Yeah, no,
they're no, they're dark.
Speaker 2 (09:23):
You want want to.
Speaker 3 (09:25):
Time? I'm working four hours? Do I get a break
for four hours? I do?
Speaker 2 (09:31):
Very crumble.
Speaker 3 (09:33):
It is crumbling like dry. Yeah, it's not like your
typical chips a hoy at all.
Speaker 2 (09:42):
Oh m hmm, I don't know.
Speaker 3 (09:48):
We think bits of strawberry a little bit.
Speaker 2 (09:50):
Is that what is strawberry strawberry.
Speaker 3 (09:52):
Jelly, the strawberry cross? Yeah, yeah, yeah, yeah, I feel
like so they're definitely a chips ahoy.
Speaker 2 (10:02):
But it does have kind of a dry kind of
a vibe to it.
Speaker 3 (10:05):
It's not I don't know, I'm not gonna say that
that it's.
Speaker 2 (10:08):
An old cookie, you know, like cookies will get that way.
Speaker 5 (10:11):
Uh huh.
Speaker 3 (10:11):
Not seal very crumbly, sir.
Speaker 2 (10:14):
That's exactly what he said. Very crumbly is if it's
like dry yem Yeah.
Speaker 5 (10:18):
It's not dry though, it's still chewious.
Speaker 3 (10:21):
But why do you think it's crumbley? Do you think
it's because it's the red whatever's inside.
Speaker 5 (10:24):
It with the vibekin.
Speaker 2 (10:29):
Yeah.
Speaker 3 (10:29):
Yeah, it tastes like strawberries, so it tastes like blood,
like stranger things.
Speaker 5 (10:35):
No, there's a mediocre cook together.
Speaker 2 (10:39):
Yeah okay, so you wouldn't buy another pack them? No,
neither would I.
Speaker 1 (10:43):
Please do not move. There's more CTCs right around the corner.
Thanks for coming back to CTCs.
Speaker 3 (10:53):
Transition Walk day number three out of four. Beautiful day
in this forest. You can tell falls on the way,
seventy four degrees, the sun is out, still beautiful green lawn,
but the leaves are starting to fall, So of course
I'm want to come out here and take my transition walks.
You know, it just occurred to me that I'm going
on my third week now without dual action advil. The
(11:14):
doctor told me you got to get your ass off
that stuff. Buddy, you're overdoing it those otcs. I'm serious
when I tell you you take too many of that stuff,
you're gonna have problems with parts of your body you
can't see. But it's going to remind you that what
you can't see is the most dangerous, dangerous place to be.
So no pain pills at all, And it's just one
(11:36):
of those things where you know, moving forward means plain
smarter and if I do have the body aches, I've
got the stretching exercises, go to the gym, think more positive,
eat better, My God in heaven, you know, because you
know when you go to see yes, there's a lot
of stress there. So what do you want to do?
You want to feed your face with a bunch of
(11:56):
junk food. So, and you heard it on the episode yesterday,
we were eating the cookies. So I have no guilt trip,
Hi guilt trip my big self big time. Yeah, all right,
I'll see NCS the first Saturday before everybody goes back
to school. You know what that usually means. Football Friday
Night was last night, and we've got some high schoolers
on our registers today that we're actually played last night
(12:19):
and I had to go out of town and they
had a good time. They won some games. But it's
fun to sit there and listen to all that excitement
inside their mind, body and souls. They grow with that
football team and then come here and just kind of
just you know, just take it easy. If you remember,
right on yesterday's episode, we were talking about how the
Charlotte Observer is releasing their Sunday paper on Friday. Well
I had to be really kind of nosy about that
(12:41):
and find out, Okay, what's the story what's going on here?
And the story is is that newspapers have had to
do this with localism because they realize that people are
going shopping on Saturdays. They don't like to go shopping
on Sundays. So if they're doing a Sunday paper with
all of the coupons and everything, they basically that people
aren't going to buy, you know, into the coupon program
because nobody's gonna use them, and so they release it
(13:03):
to the newspapers on Friday so that people have plenty
of time to go shopping and save money. It's been
a while since we've done one of these. What would
you do a We have a leader who is very strict,
I'm telling you, very strict, and you know, so everybody's
been walking on thin ice for the past probably month
and a half, two months, and then all of a sudden,
(13:24):
she pops out of the office yesterday and even today
and she's cheering us on like you wouldn't believe, saying, man,
I'm so.
Speaker 2 (13:30):
Glad you're a part of this team.
Speaker 3 (13:31):
Man, this is what it's all about this is it?
Speaker 2 (13:33):
Man?
Speaker 3 (13:33):
Look at you who you guys have got up here
for leaders today, and look at your team out here
on the register. You guys are unbelievable. And you sit
there and you go, what would you do?
Speaker 2 (13:44):
Do you believe it? Has there been a change?
Speaker 3 (13:47):
So we've decided to eat strawberry shortcake tonight.
Speaker 2 (13:50):
Is this like store purchased? I mean, is it from
the store?
Speaker 5 (13:53):
Yeah?
Speaker 2 (13:54):
Look at that second? How pink it is on the inside.
Damn it? Is it a graand crack across?
Speaker 3 (14:03):
Wow?
Speaker 2 (14:03):
I time again to look clean? But you know, wow about.
Speaker 3 (14:10):
Mmm?
Speaker 2 (14:11):
This the whipped cream alone? Oh my god? Wait wait
you chaste the whip cream. I like the way that
it came out of that bull. Very simple. Yeah, let's yeah.
Speaker 3 (14:31):
Yeah, see this is what we should have had last
night instead of the cookie. You know, we we're gonna
Stranger's thing about those stranger thing cookies is that we're
gonna forget about them. This right here, unforgettable girl.
Speaker 2 (14:45):
Yeah, yeah, good choice.
Speaker 3 (14:47):
Yeah.
Speaker 2 (14:48):
So mea down here.
Speaker 3 (14:52):
He's been doing his internship, so me and mea down
there goes you know what, the older company comes in
here and you guys are always talking to him, yeah yeah,
and she she goes.
Speaker 2 (15:02):
I think her name is Lisa. Yeah, but I don't
think that that's that guy that's with him. And I said, no,
that's nonsense, and she goes, no, it's not so yeah yeah,
and so.
Speaker 3 (15:15):
She said older couple, those spiking words.
Speaker 2 (15:28):
So she thought Lisa was another man.
Speaker 3 (15:30):
No, no, she thought you were a different guy that
she was with a different guy.
Speaker 2 (15:34):
Yeah there, yeah, he.
Speaker 3 (15:43):
Thought, what what, what's just older couple? Does that?
Speaker 2 (15:51):
Don't make up signs? She should that, she should.
Speaker 3 (15:53):
She's your name, lady.
Speaker 2 (15:57):
So much, I've got your radio name now. It just
occurred to me, I think you should.
Speaker 3 (16:07):
Be Nelli Vanilli, Nelly Vanelli. No, Nelli Vanilli instead of
Millie Vanilli. You're Nelly Vanilli Nelly.
Speaker 5 (16:14):
But how you spell that?
Speaker 2 (16:16):
Vanilli Vanilli like vanilla? And I l I so Nelly Vanilli,
Nelly Vanelli. Okay, I kind of like that, Yeah, Nelli Vani.
Speaker 3 (16:26):
And so you know what they're known for. They were up,
they got a Grammy award, and then they made a
mistake in a live concert and so and they were
they were lipsaching, so they took the Grammy award away.
So so now when I see you talk also there
and say that she's lip saching.
Speaker 2 (16:40):
She's not really sicking.
Speaker 3 (16:48):
You wonder why it always sounds like we're fucking around
when it comes to our jobs here at night.
Speaker 2 (16:52):
Well, first of all, we have a limited staff.
Speaker 3 (16:53):
And then you've got someone that just comes in and
they've got four hundred and fifteen dollars for the groceries,
and they go, is that how much I owe? And
you go, yeah, that's it man, And he goes, We're
gonna have to put some stuff back. One hundred and
seventy five dollars was taken off. Now here's the thing.
I had no problem taking this stuff off.
Speaker 2 (17:12):
Now do I have a problem by putting it all back?
It gets underneath your skin when you get toward the
end of the night.
Speaker 3 (17:18):
You sit there and you go, you had to have
known what your budget was, and you had to have
known how much you were putting in that cart.
Speaker 2 (17:24):
But yeah, so wow.
Speaker 3 (17:26):
All you can do is you just you fuck around
and you have fun before the big storm hits and
then you fuck around again. Transition walk day number four
out of four. I had to get my god on today.
Oh yeah, man, anybody who's in retail you know that
those that are around you, from co workers to guests,
(17:47):
the liars, the steelers, the beggars, they steal from you.
They steal from your energy level and eventually, after three
four days, you become totally empty. So on my Sundays,
I get my God on so I can replenish the
soil and plan and purpose as to why I'm even there.
And it's not really to put money in my pocket.
It's to be there to be in the community. But
(18:09):
I learned something today and I'm not going to preach.
But sinking has two definitions. Sinking definition number one. When
you are sinking, maybe either got the fear of failure
or how am I going to pay my bills? I
don't want to go to work today. My body hurts,
you know, sinking allowing yourself to sink. And then there's
(18:31):
the other sinking, s y in c ing making a connection.
Just something to think about today. When you feel like
you're sinking in the sand, maybe it's time to sync
up with someone who can.
Speaker 2 (18:45):
Give you a better plan.
Speaker 3 (18:47):
A few weeks back, Rick the Bartender had an accident
with one.
Speaker 2 (18:50):
Of the kegs.
Speaker 3 (18:51):
It fell on his leg and he's in excruciating pain today,
even today, And so I brought in my leg braces
and I told him, I said, dude, you've got to
have these leg braces at your car at all times.
It's not if you get hurt, it's when you get hurt,
especially your legs. So I wrapped that damn leg up
so damn quick. And now you know, he expected the
pain to be gone instantly. And it's like, really, are
you what? That was a major league first when it
(19:14):
comes to that children.
Speaker 2 (19:15):
I mean I really thought, you know, he had the ingredients,
he said one.
Speaker 5 (19:17):
I mean she had a general pitch, yeah, but the
way she handled it was was kind of like pissing me.
Speaker 2 (19:23):
Off, Like like, I mean, listen, if you have a question,
ask it. And that's why to have gluten.
Speaker 5 (19:28):
I need to know because someone of my family's a
large right, right, no problem not. You know, she had
a smart response for like everything.
Speaker 2 (19:36):
And that's where she lost me. Yeah, I mean I
don't mind helping you.
Speaker 5 (19:39):
I would never fucking talk with some on like now,
if I had a question, I would ask it in
a respectable way, all right, you know, right, do you
have this though? Well don't you think you should?
Speaker 2 (19:49):
And you say, well, yeah, I can make me decision
right now. Yeah, drop everything and it's just doing now.
Speaker 3 (19:53):
Yeah.
Speaker 5 (19:54):
I mean, I'm sorry, I don't Did they ever find
an answer.
Speaker 2 (19:56):
Yeah they did.
Speaker 3 (19:57):
What happened was is that the mean chef back and
brought up the ingredients of the Reto sary seasoning and
so I said, nothing in it about.
Speaker 2 (20:04):
Gluten, okay, yeah, car gluten free. Well I'm not knowledgeable
about gluten.
Speaker 5 (20:08):
Yeah, which is why I didn't even get in that conversation.
But I heard her talking to you guys, and I'm
just like, you know, there's a way to go about.
Speaker 3 (20:14):
Things, and that's that's not really by the way.
Speaker 2 (20:17):
My philosophy is is that if in doubt, leave it out.
Speaker 3 (20:20):
Well.
Speaker 5 (20:20):
So another interesting conversation I was having with the produce
manager over there. He said, a lady, he said, it's
back to school and he thinks.
Speaker 2 (20:27):
That the parents are on edge.
Speaker 5 (20:29):
And a woman was freaking out because she found some
romaine lotus that had a date that wasn't today's day,
it was older and she said this is expired and
he goes, no, man, that's the date it was made.
And then she started freaking out about why is that
on there? And he was like, well, if there's a recall,
there's an.
Speaker 2 (20:44):
Issue, they use that information.
Speaker 5 (20:46):
And so he said, finally should calm down.
Speaker 2 (20:47):
But he's like, yeah, you know.
Speaker 5 (20:48):
People are just kind of freaking out about the little
things today and so you know when she started freaking out.
Speaker 2 (20:55):
Some people are just like that, and some of them,
you know, I don't fucking it.
Speaker 3 (21:03):
Oh, these little thieves that come through this store, they
know exactly what day it is, and they know that
we're very crowded today and there's people moving in every
single direction and they are stealing.
Speaker 2 (21:13):
Like you wouldn't believe.
Speaker 3 (21:14):
You know, screw those damn carts where the wheels lock
up because they don't work.
Speaker 2 (21:17):
They don't work at all.
Speaker 3 (21:18):
What they're doing is they're grabbing the red carts and
they're going right out the door. And I mean full
of beer and full of meat. I mean a ton
of fricking meat. This store is a filthy mess. People
who put things in their carts and then when they
decide going down Aisle five that one thing I got
in number one, I don't want it anymore. So instead
of taking it back to Aisle number one, they just
set it aside. Look at this here's here's a tropic
(21:40):
Cana orange shoes fully gone gone, so they swipe. The
Tropicana store is a mess. Someone's gonna have to clean
it up. What I love most about the Sunday before
going back to school is that I will ask the students, man,
you guys.
Speaker 2 (21:54):
Excited, you fired up? You have a good time? Not really,
I don't know. Why is it enough to end so early?
Speaker 3 (22:02):
But then when you look at the parents, going how
about you?
Speaker 2 (22:04):
How are you feeling about them going back to school tomorrow? Yes?
Speaker 3 (22:07):
Yes, thank god.
Speaker 2 (22:10):
Well there you have.
Speaker 3 (22:11):
It's another exciting edition of CTCs. The ups and downs,
the twist, the spins, the ends, the outs, that jumping
over and that whoa watch out that one almost hits
you in the head.
Speaker 2 (22:20):
Oh, it's always going on.
Speaker 3 (22:21):
It's just all that drama, the thieves, those that lie
to you.
Speaker 2 (22:26):
Oh.
Speaker 3 (22:27):
Oh, and you know what, it's not just in our location.
Everybody who's in retail has got to deal with it. Hey,
do me a favorite. Create your own podcast. Let us
see the wizard behind your curtain. Let's create a conversation
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