December 29, 2025 • 25 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location. Episode 206 employees busted, is he chicken sick and you’re going on tour with me
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It was a Chevy commercial in twenty twelve that changed
my life forever. There it was right there on TV,
a Camaro commercial talking about having Wi Fi in the car.
What I want to be a part of that generation.
And now you've got the network that I dreamed of creating.
Arrow dot Net a r r oe dot Net. It's
(00:21):
all broken down. We're not throwing everything into one basket.
We're breaking it up because that's what we do in
our life. Arrow dot Net a r oe dot Net.
Enjoy your exploration. I'm CT when I'm not busy being
Arrow the podcaster. You know, the dude that got into
radio but didn't think it would lead him to a
grocery store job. Yeah, I live in the real world.
(00:44):
I mean, everybody has to have a job. Mine just
happens to be CS. You know, Customer service solutions relationships
while keeping your team motivated to keep a constant connection
with each and every person that has chosen to stop
into your location. I mean, what are the chances that
they'll even come back? It is the power of choice.
What are you doing on your side of the fence?
(01:07):
Episode number two hundred and six Employees Busted? Is he
Chicken sick and I'm taking you on tour with me.
This is CTCs Transition Walk Day number one out of three. Yeah,
I got a live performance this Saturday night.
Speaker 2 (01:25):
Oh it's going to be a big one too, as
we kick off the Fall tour eight hours. But that
doesn't include set up takedown travel time because we're traveling
a long ways for this one, so we'll probably be
away from about fourteen to fifteen hours just for one performance.
Speaker 3 (01:41):
So when people say.
Speaker 2 (01:42):
Oh, you're gonna take the day off, man, it must
be nice to have a day off. Really really, I
mean even if you walk a half mile in my shoes,
I'd be more than honored so that you would have
a better understanding of the full vision of what it
is and what it isn't.
Speaker 3 (01:58):
All right, I'll see you in CS.
Speaker 2 (02:00):
It actually kind of pisses me off with somebody in
our store would get hit by the al E for selling,
you know, alcohol to a minor because all the tests
that we've taken, every conversation that we had for what
two weeks, three weeks, it was driven so deep into
our head and then this happens.
Speaker 3 (02:17):
Yeah, I'm not a fan. And they used the person
whose age was very questionable. And you look at them.
They weren't a kid.
Speaker 4 (02:24):
They appeared older, and then there was facial hair and
there were a lot of.
Speaker 3 (02:31):
Indicators of somebody of a mature Yeah. Yeah, yeah.
Speaker 4 (02:33):
It was nine o'clock at night and they got they
he didn't idea check them. I looked at the person
on camera, regardless of their junior race or anything. The
person appeared to me to be over the age of
twenty one.
Speaker 3 (02:45):
Wow.
Speaker 4 (02:46):
And and the person, for all I know, according to
that card was over the age of twenty one.
Speaker 3 (02:51):
Because it didn't say we sold to a mindel. It's
said something by scanning. And I'm wondering if that's just
said that we did not follow the company. Posy, that's it.
That's it. Yeah, And I'm.
Speaker 5 (03:00):
Going, but shouldn't you leave it open ended to us
to make that judgment, Parry, they appear thirty or under
ID then yeah, that person appeared they could depend thirty
yet Yeah, so you're gonna look at them and guess
an agent. I'm going to guess a different age, and
it just should be where you're either fucking idea everybody. Yeah,
but we don't id low body, that's righty And it's
(03:21):
I don't know what you have us said.
Speaker 3 (03:22):
So someone's gonna lose your job and possibly you prosecuted.
Speaker 2 (03:24):
Yeah, oh god, It's proved to be a much tougher
day on the floor today because you know, I always
said that, you know, when you're at a grocery store,
this is what community is all about.
Speaker 3 (03:33):
This.
Speaker 2 (03:33):
These are real people. Nobody's coming in here with judgment
or what they what they do. But anyway, what happens
is is that today is the day after the assassination
of somebody of importance inside this country, and people want
to get your opinion. They want to know what your
reaction is, they want to know what side are you on.
And then just a few days back, we had a
murder that was also here in town on our transit system,
(03:55):
and the I mean we sat there and watched the
videos where she got stabbed. We saw it, and so
then to go through the assassination and we saw it.
Speaker 3 (04:03):
And so you're so.
Speaker 2 (04:04):
Afraid to look at anything right now because your eyes
are filled with something that you didn't think you would
ever see. And it's happened all in one week. So
it really is kind of screwing with a head. It's
pretty much a daily ritual with a planned purpose.
Speaker 3 (04:17):
Every day.
Speaker 2 (04:18):
For the past probably about year and six months, I've
had olives at four o'clock. The reason for the olives
is because it's to help curb my appetite so that
I'm not craving a Sticker's bar or cookies or anything
like that, because we are challenged every single day that
we come in here to have all of this delicious food,
especially from the hot bar, and then I get that
buzz inside my semminga says you're hungry, and then what
(04:39):
are you going.
Speaker 3 (04:40):
To do about us?
Speaker 2 (04:40):
So the olives what that does is that curbs my
appetite so that I can sit there and wait until
I do have my dinner, which is about six thirty.
I've been on the olive diet for the longest time anyways.
It is olives, our crowd, and a lot of Mediterranean food.
So I've dropped from two eleven to one seventy six.
So why not every day at four o'clock take your
olive break?
Speaker 3 (04:59):
Wow, stuck in self.
Speaker 2 (05:00):
Checkout tonight mainly because a lot of the people that
are on our staff tonight, the high school students and
maybe those that were just recently hired. They don't have
the experience to be over in self checkout. You can't
go over there and screw around, and you definitely got
to pay attention.
Speaker 3 (05:14):
You got to be moving around a lot of people get.
Speaker 2 (05:15):
Into self checkout and they think, well, I'm just gonna
stand over here at the counter.
Speaker 3 (05:18):
The hell you are.
Speaker 2 (05:19):
You're gonna run this game like a football game, and
you're the quarterback and you've got nine players.
Speaker 3 (05:23):
Out there, and those are called robots.
Speaker 2 (05:26):
Back in self checkout for another couple of hours here
from eight till ten, because we have rookies on the
registers tonight, and so none of them know how to
do this, and you tend to forget what really happens
in Souff checkout. Between eight and ten, people are coming
in after working out.
Speaker 3 (05:39):
It could have been forty.
Speaker 2 (05:40):
Five minutes, it could have been half an hour, could
have been an hour, but they were working out and
they stick, They steak horribly. Oh my god, I mean
it's like a sweat bath. And I didn't even work.
Speaker 3 (05:51):
Out with them.
Speaker 1 (05:52):
Please do not move. There's more CTCs right around the corner.
Oh yeah, all the antics the line, oh so much more.
It is CTCs thanks for being back.
Speaker 2 (06:05):
Transition walk day number two out of three. Tomorrow's a
big performance eight hours outside one stage, one event, a
vote load of music ready to rock. You know, show
prep is everything to me, and I even show prep
when I go into CS. I want to be up
to date with what college games are playing this weekend,
(06:27):
what pro team is going to meet with the other
pro team, and one of the things that I need
to put focus on as NASCAR begins to wind down
for the season, get up to date, man, because those
fans want to talk to and especially with the NBA
starting and hockey right around the corner.
Speaker 3 (06:43):
You gotta do your show prep.
Speaker 2 (06:44):
You can't just walk into a job at a grocery
store and you know, and just plug in. I expect
to know what's going on in the world. If you
don't take the time to show prep, I don't know.
I'm too serious. Is this when somebody from that big
radio company would sit down with me and say, we're
not interested in your passion.
Speaker 3 (07:01):
Guy, it's about flow, cash flow.
Speaker 2 (07:05):
It's never fun when you come into the store, your
very first few steps and you realize that there is
a printed out received here from yesterday and has got your.
Speaker 3 (07:12):
Name on it. It's like, oh crap, what did I
do yesterday? Well, I got a money.
Speaker 2 (07:17):
Order for eight hundred and eighty three dollars, but I
printed up the money order for eight hundred ninety three dollars,
so that man fact, the till was ten dollars short.
Speaker 3 (07:26):
And it's like, how do you make a mistake like this?
Speaker 2 (07:29):
And it always takes me back to that thing called
the blind guerrilla sindrun Bline Gorilla syndrome, is is that
you see everything happening in front of you, but your
mind doesn't sit there and use its subconscious energy to say, hey,
look this is wrong.
Speaker 3 (07:43):
In my mind, I was just doing my job. I
thought it was right.
Speaker 2 (07:46):
But that's the reason why they give you backup numbers,
to make sure that when you're doing a money order,
you're not writing it for ten dollars over.
Speaker 3 (07:51):
So my screw up. A gentleman has come into the store.
Speaker 2 (07:54):
He said that he bought three chickens the other night
and he was taking it to his grandmother's eightieth birthday,
and he said that he got sick the very second
that he started eating the chicken. And so I'm not
finding a receipt anywhere we can't do anything until we
see that receipt.
Speaker 3 (08:10):
You think he's wool shows. I think he is. Yeah,
the inscot.
Speaker 2 (08:17):
What's interesting is it reminds me of I think he's
the charge to do it before and where he comes
in and he says that he's been sick with the food.
Speaker 3 (08:23):
And then then then we can't find a receipt.
Speaker 2 (08:25):
Ever, but what if Phillips say though, and so he
says he's going to go look for the receipt as well.
Speaker 3 (08:30):
I thought, well, you just got to learn how to
do it on this computer. You get a lot faster,
so and so. But yeah, some I don't believe it.
I don't believe him.
Speaker 2 (08:38):
Another football weekend is upon us, not only the NFL,
but college football. And that's what everybody is coming to
the store for tonight is because they've got to make
that travel, that journey, that little sportsmanlike thing to get
up to their stadiums, be it a college football stadium,
you know, the college football stadiums that are around. I
mean North Carolina loves is college football and so does
(08:59):
South Carolina. And man, they will travel forever just to
make sure that they get to see their team. So
and what does that mean for us, that means tailgate
food they're going to be buying, and more importantly, they
need some food.
Speaker 3 (09:09):
To eat on the highway.
Speaker 2 (09:11):
And that's where we are this afternoon, is that people
are getting loaded up ready to rock.
Speaker 3 (09:15):
Is football season in Carolina.
Speaker 2 (09:18):
So my philosophy has always been that if I have
to look up from your driver's license to see if
you really are the age that you are, then I
have to go with the gut feeling that I don't
trust you who they are. Well, she couldn't find your
driving slicense, and she kept telling me I'm fifty years old.
But my instinct was, I'm just not feeling it because
(09:39):
you don't a look like fifty years old, and god,
you really could pass as somebody younger.
Speaker 3 (09:46):
Really, yeah, yeah, did you think she was.
Speaker 2 (09:49):
Maybe twenty or twenty one? But when she told me
she was fifty, that was off right.
Speaker 3 (09:56):
If you look at twenty and you say you're fifty,
I don't know all I doe the.
Speaker 2 (10:00):
Bullshit, you know, Yeah, And so I just got just
kept saying I'm sorry, I just I didn't sell that's good, yeah,
because I mean it's like you don't have any driver's license.
I mean, as far as I'm concerned, you know, you're
driving without a license, you know, and you're not worried
about that.
Speaker 3 (10:12):
What's the problem? Right? Sucks? What the hell exactly should
you having your driver's license on ye at all times? Anyway? Always?
What it's like you get killed?
Speaker 5 (10:21):
Right right?
Speaker 3 (10:22):
How are we supposed to identify you? Well, you're now
at joing Doe Jane Doe, Jane Doe. But you get
pulled over? What you got to go to court? Yeah?
Speaker 2 (10:31):
I think it's a one twenty five five. Yeah, yeah,
so you know, they don't care. And then and then
they try to do it, they go, I got a
picture of it on my phone.
Speaker 3 (10:38):
I Papa's not gonna scept that. So why should we? Yeah? Yeah,
oh it's nothing new.
Speaker 2 (10:44):
I on number five a Friday night, which means everybody's
out watching movies at the movie theater.
Speaker 3 (10:48):
That's just you know, just.
Speaker 2 (10:49):
Right across the mall here, and of course the teens
come walking in and what do they want to do.
They want to get into a candy fight over here
in the candy section. And then when you go over
there and you want to talk to him about it,
they're going, what what?
Speaker 3 (11:00):
What?
Speaker 2 (11:00):
What? Were we doing wrong? Well, you were having candy fights. No,
we were just kind of laughing. We weren't doing anything wrong.
Oh okay, well you guys weren't doing anything wrong with
the guests that came up and talked to us said
that you were doing something wrong. Ladies and gentlemen. The
first annual DJ off between Nelly and ct Who is
the better club DJ?
Speaker 3 (11:23):
Nellye club?
Speaker 2 (11:25):
Oh no, no club DJ.
Speaker 3 (11:30):
Listen to that grund in her voice.
Speaker 2 (11:33):
Yeah, that's when you got to reach for the floor
and pull it in, pull it up.
Speaker 3 (11:40):
Four songs in a row without talk. What are we
doing right now? We're talking live with CT I know
nas Errow College.
Speaker 5 (11:55):
Helly so bad.
Speaker 1 (12:00):
Please do not move. There's more CTCs right around the corner.
Oh yeah, all the antics, the stealing the line, oh
so much more. It is CTCs. Thanks for being back.
Speaker 3 (12:13):
Transition walk, No, not really.
Speaker 2 (12:15):
Today is performance day. Taking this day off to do
a nine hour wedding. Kind of crazy, huh. Just after
seven o'clock in the morning, we're already loading up the
equipment because we're going out of town. We're playing far
out into the country, so that means that there's gonna
be a lot of people there, and it can get
a little loud, get a little crazy, because that's the
(12:35):
way Southerners are. They really like to party like that.
But we've been with this bride and groom now for
about just over a year and a half. That's how
much planning goes into these kinds of things, especially in
the month before the wedding when you really start digging
in and things. But you know, it's not about just
a DJ rolling their equipment in. It's a DJ that
really gives a crap that this is a performance. This
is something that creates incredible memories. And if you're gonna
(12:58):
go nine hours, you better figure out what that plan
is for those nine hours. Everything that we do is
well planned out, from making sure that we're getting our
protein our liquids to when do we start loading everything?
Speaker 3 (13:12):
What is the execution?
Speaker 2 (13:13):
Are we stuff in anywhere to get additional protein? It
is laid out like a map. I mean, you think
stage managers and people like that are renal. You need
to sit down with me and see how I will
physically plan out a day to the fingt Because this
is my map and I've got to remain loyal to it.
This might sound gross to a lot of people, but
(13:35):
I don't know how other performers are, those that are
on stage with a live band, a DJ, or just acting.
Is that you know, you've got to have a total
relationship with your mind, body, and soul. And you know
what that means, not only controlling what you're eating, but
controlling your body's functions, knowing when you need to go
and it does not have permission to go when you're
(13:57):
live on stage, if you know what I mean. And
so you know, over the years, thirty three years of
doing this, you have that little conversation with yourself going hey, look, hey, look,
I need you to do something right now, and it
needs to be a lot because we can't stop. All right,
everything is loaded, And that means the next step on
the map, you got to take a shower. We live
(14:18):
in the South, man, You're just consistently having to take
a shower in the South because of the humidity and
because of everything else. The junkety junk, and you don't
want to bet the junkety junk holder, So you got
to take a shower. And I'm five minutes late as
it is, and being as anal as I am about
this map, I mean, five minutes behind schedule can lead
to ten, fifteen, twenty thirty, and our rival time is
supposed to be eleven thirty, not eleven thirty five. So
we got to make sure that we get our stuff
(14:40):
together and regain this five minutes that we've lost. Those
closest to me know that I'm a daily writer. I
mean every day, hardcore, disciplined writing that's been going on
since July nineteen ninety four. So part of the daily
writing today is to make sure that before every performance,
every performance, be it in the podcast studio, be it
out here in the world of performing on a live stage,
(15:01):
I've got a drag. Dfragging is asking yourself the questions
and question and the answers, and it gives you that
opportunity to sort shit out before things begin to happen.
And so you know, that's part of my daily plan
when it comes to a performance like this, is that
if you don't create dfrag time, you're going into this
with a lot of crap in your head. And we
got to break that up right now. The projected goal
(15:22):
was to be here at the venue by eleven thirty.
It's eleven twenty one. We've met with the mother of
the bride and a cousin. And the greatest news is
is that the beauty that's in Carolina today, I mean
seventy two degrees sunshine. We're right on the lake. I
can see a beautiful swan not too far from me
here and where the ceremony is going to be. We're
gonna have to drop some electrical cord and because the
(15:45):
minister needs a microphone. But the problem is, so it's
so windy here that even with a with a lapel microphone,
I think that's going to suck. There's gonna be a
lot of wins. So we're gonna have to work on that.
But it's just part of the reason why we get here.
So darn early fifty one pm.
Speaker 3 (16:00):
Age just set, or at least your hope it's set.
Because we had.
Speaker 2 (16:02):
Some severe grounding problems in the very beginning. That's what's
pretty bad about when you're out here with these outdoor events,
these venues.
Speaker 3 (16:10):
They're not always grounded perfectly.
Speaker 2 (16:11):
And so when things aren't talking to each other, well,
you're gonna know it because there's gonna be one loud
ass buzz in those speakers and you got to figure
out what the problem is, and so for some reason,
it was coming from the wireless microphone.
Speaker 3 (16:24):
Have no clue, have no clue, but you have.
Speaker 2 (16:26):
To, you know, go into professional mode, calm down, don't
freak out, and try to figure out what the situation is.
And so at this point in time, I think we
have it. I mean, the sound sounds really good, but
you still have that fear that it might get a bump,
a bump, a line wrong, and all of a sudden,
that big ass hum is going to be coming back.
Speaker 3 (16:45):
The wind is Oh boy, the wind is horrible.
Speaker 2 (16:48):
Thank god, we have this chant down tied down, but man,
it's it's pretty bad sitting out here at the lake
and stuff.
Speaker 3 (16:55):
And so my main.
Speaker 2 (16:56):
Concern is early about the equipment to find out that
so something doesn't I'm crashing into the equipment because we've.
Speaker 3 (17:01):
Done those celebrations.
Speaker 2 (17:02):
I mean, come my god, back in the nineteen nineties,
we were doing a Saint Patrick Jay celebration in Uptown
Charlotte and and that storm hits so hard, I mean
it through everything everywhere, shattering the windows behind us and everything.
And so you know, when you see a little bit
of wind, we'll scare the GB's out of me in
a heartbeat, and we've got the wind right now. With
(17:22):
guests started arriving in about thirty minutes and then the
ceremonies at three, the wedding coordinator is convinced that they
will not stay until eleven pm tonight. So what they're
doing is they're moving everything forward like you wouldn't believe.
I mean, and they were they were scheduled to do
their bouquet guard's house and night at nine o'clock.
Speaker 3 (17:39):
Well that's not gonna happen. They're they're gonna move it
up two hours.
Speaker 2 (17:42):
Cake cutting is immediately after the blessing, so you know,
they're moving everything up because they know in fear of
they don't want to have an empty house.
Speaker 3 (17:51):
Thirty three years being a mobile.
Speaker 2 (17:53):
Entertainer, people still ask me, they go, do you get
nervous when you do weddings and big celebrations where there's
so many people out there there's no way you can
count them? Yeah?
Speaker 3 (18:02):
Yeah, I do.
Speaker 2 (18:03):
And I think that the reason why I get nervous
has nothing to do with being a nervous in elly,
but rather I'm somebody who really cares a lot for
what's about ready to happen. I mean, I've been a
part of this for you know, Like I said, we
met them a year and a half ago, So this
has been in the planning stages for a year and
a half and here we are. It's the day of
I've done my homework, I've done my show prep, I've
got the songs lined up, and you just hope to
(18:23):
God that mother nature is on your side.
Speaker 3 (18:26):
So yeah, So I sit here and I chew on Lifesaver.
Speaker 2 (18:28):
Candies like you wouldn't believe, because I'm a nervous in alleys.
Speaker 3 (18:32):
A major first.
Speaker 2 (18:33):
This is the first time in my thirty three years
that the groomsman and the groom are coming into the
ceremony itself writing on the big open fields of Carolina,
and they're all on Harley Davidson's Oh my God, I
can't wait to experience this, and you know, explains a
lot about the music and everything, but it's gonna be
very interesting.
Speaker 3 (18:49):
Never have I seen something like this before. Oh my god.
Speaker 2 (18:52):
It took me like about an hour and ten minutes
to get in here to the bathroom. We have one
hundred and thirty five people here at this reception, and
there's only one bathroom in the whole.
Speaker 3 (19:00):
Place, and it's like the DJ's Gotta pee. So yeah,
that sounds like a song for Nelly to saying the
DJs gotta pe. Oh, the DJ's Gotta pee.
Speaker 2 (19:08):
Transition Walk, day number three out of three out here
in this forest, needing this transition today because it has
been one wild ass weekend. We finally got home from
the performance last night about ten thirty. Wow, absolutely stunning.
I like it when we can push a group that
(19:30):
far and they still want to dance.
Speaker 3 (19:33):
God, dang it, that was fun. I'll see you and
see us.
Speaker 2 (19:36):
You know, I really thought I was being Captain positive here,
but going through that transition walk and doing all my
homework and stuff like that at home during double and
triple with work because I wasn't impositives to this today,
so I did to make up for it. And then
here we are ten minutes before three, and it's taking
everything from me to and invested any type of energy interduce.
And I think it's because I was so we seven
hours with a lot of people at a wedding yesterday.
(19:58):
It places hell on the imagination. And then when you
come into the grocery store, oh my god, I mean
there's not even a dance world.
Speaker 3 (20:04):
You got to figure out how these people dans.
Speaker 2 (20:07):
Coming from the world of radio in a prominent broadcasting company,
I know what being a manager is all about. It's
about sacrifice, it's about perseverance, agility, it's about making sure
you show up when your team does not show up.
Speaker 3 (20:19):
And so when I see an.
Speaker 2 (20:20):
Entire department shut down at a grocery store because somebody
quit and nobody else wants to step up and do
the job, in my heart, that's that's a big problem.
That's a really seriously big problem. It's like, where is
the team management over there? You got to show up
no matter what, because isn't it about serving people? Or
am I just screwed in the head? And I want
to thank you for helping me because it gets so
(20:43):
nursed because they're trying to send money home vaccine to
kind of stuff.
Speaker 3 (20:47):
They don't know how to do that.
Speaker 2 (20:48):
And so with your compassion that that relaxed him, okay,
And so then after we got it all signed up
and we're sending it to Columbia, he cried.
Speaker 3 (20:56):
Because he didn't know what to do. He really didn't
know what to do. So you really helped out. I
appreciate that.
Speaker 2 (21:01):
So sorry for thank you, handy be weeam working on
thank you, thank you. Oh we've been here a few
million times before. Our NFL team must be losing today.
The reason why is because I'm starting to see a
lot of fans in here with their jerseys on and
it's only a quarter to six.
Speaker 3 (21:18):
The game was at five after four in Saint Louis.
Speaker 2 (21:22):
Oh, I don't even want to go. Look, man, I
don't want that stomach problem. You know, that little gut
feeling you get when you know it's like, oh, I
love my team. How am I supposed to love my
team if they aren't winning? They can't even get their
junk together?
Speaker 3 (21:35):
Oh my god.
Speaker 2 (21:37):
All right, I'm gonna have to find out if they're
losing or not. Hang on, let me google it. Oh yeah,
oh yeah, they're they're they're getting spanked. Oh I guess
we're just like the Chicago Cubs. It's just never gonna Happenesus.
Speaker 3 (21:53):
And Oreo meeting together is one instead? Oh it's white chocolate.
Oh I didn't know that part, So me and Nelly
may Or may not have tried this already yesterday. It's
the cream on top. Oh it's white chocolate.
Speaker 4 (22:09):
It isn't on there really right there.
Speaker 3 (22:11):
It's white chocolate, white chocolate.
Speaker 4 (22:13):
Oo, yeah, there is.
Speaker 3 (22:14):
It's the middle piece. Thank you here, good.
Speaker 2 (22:22):
Soon.
Speaker 3 (22:22):
Now let me look at the inside because it's very colorful.
So you have white chocolate on top, chocolate chocolate on
the bottom. What is in the middle is that the
butter peanut butter.
Speaker 5 (22:31):
But then in between the peanut butter and the chocolate
on the bottom is the Oreo cookie you're hitting.
Speaker 3 (22:36):
I can't taste the Oreo mm oh, I can't taste
the oil. H wow, that's a good one. It just
tastes like a white chocolate reses to me. But I
think I'm broken. I was telling Nelly that yesterday. I
think I'm broken. I mean it could What do you
mean you've broken? Because all I can taste is Okay,
did taste the peanut butter? Okay?
Speaker 2 (22:55):
Yeah?
Speaker 3 (22:55):
Hey John?
Speaker 2 (22:56):
Wow?
Speaker 3 (22:58):
So yes or no? No? It's like a cunchy reason
so like okay, okay, I like it. Yeah, it's good,
but I wish there was more crunch like an Oreo cookie. Yeah,
I like anyway, yeah, probably us anyways.
Speaker 2 (23:11):
Yeah, another exciting edition of What would You Do? I
give you a real life circumstance. And the thing is,
what would you do in a situation like this? This woman,
older woman comes in here twice a month, usually on
a Sunday night, at our most busiest time, and she's
always bringing back her boxes of tea, her detergent for
the dishwasher, and her cat food. And her excuse every
(23:35):
single time she comes in twice a month is I
don't like the way that it smells.
Speaker 3 (23:41):
What would you do? This is every month, twice a month.
Speaker 2 (23:44):
Now we think that she's empty in her pantry so
that she can get money to pay for other things
in her life, because it is so expensive to do
that right now. But what would you do in a
situation like this? But we got a manager involved today.
The manager said, does she have receipts?
Speaker 3 (23:57):
Yeah? Than honorant? What would you do? How dare you
treat my chicken that way? We had a lady that
came in here.
Speaker 2 (24:05):
She was about ready to steal an eight piece chicken,
And yeah, I think that very personal because I love
our eight pieces.
Speaker 3 (24:11):
Of chicken that we make here were tisserary and or baked.
We also have fried chicken. I mean it's so.
Speaker 2 (24:17):
Effing good and so she's ready to check out, and
then she ends up walking out the door and I said, O, hell,
she's gonna walk out that door.
Speaker 3 (24:23):
Do not take my chicken. Don't take my chicken.
Speaker 2 (24:27):
And she comes back in here she goes, well, I
have a receipt. Show me the receipt, because you're not
taking my chicken.
Speaker 3 (24:34):
I mean, I I'm sure it sounded like a freaking monster,
but it was like I owned the chicken. Oh I do. Well.
Speaker 2 (24:42):
There you have it, another exciting edition of CTCs. The ups,
the downs that twist, the spins, the upside downs, the
curves to the right, the curves to the left, digging
beneath the gigantic boulder that stood in the way. Everybody's
telling you it's about cash flow, and what does that
even mean if people are using an ATM card or
if they're using you know, something like.
Speaker 3 (25:01):
A cash app. Oh my god, there's just so much drama.
Speaker 2 (25:05):
And the people that just endlessly come into the store,
who have every receipt in the world and they want
to empty their pantry. The best way to get underneath
my skin really super fast, and really it is my problem.
It's nobody else's, but it's mine. And you just got
to learn how to deal with it. Hey, do me
a favor, create your own podcast. I would love to
know what goes on behind the four walls at your business,
(25:26):
because to me, that's where conversation begins, when you can
sit there and chew the fat about what it's really
like to be on the home front of all of
this that's unraveling. Let us see the wizard behind your curtain.
I'll see you next week on CTCs.
It was a Chevy commercial in twenty twelve that changed
my life forever. There it was right there on TV,
a Camaro commercial talking about having Wi Fi in the car.
What I want to be a part of that generation.
And now you've got the network that I dreamed of creating.
Arrow dot Net a r r oe dot Net. It's
(00:21):
all broken down. We're not throwing everything into one basket.
We're breaking it up because that's what we do in
our life. Arrow dot Net a r oe dot Net.
Enjoy your exploration. I'm CT when I'm not busy being
Arrow the podcaster. You know, the dude that got into
radio but didn't think it would lead him to a
grocery store job. Yeah, I live in the real world.
(00:44):
I mean, everybody has to have a job. Mine just
happens to be CS. You know, Customer service solutions relationships
while keeping your team motivated to keep a constant connection
with each and every person that has chosen to stop
into your location. I mean, what are the chances that
they'll even come back? It is the power of choice.
What are you doing on your side of the fence?
(01:07):
Episode number two hundred and six Employees Busted? Is he
Chicken sick and I'm taking you on tour with me.
This is CTCs Transition Walk Day number one out of three. Yeah,
I got a live performance this Saturday night.
Speaker 2 (01:25):
Oh it's going to be a big one too, as
we kick off the Fall tour eight hours. But that
doesn't include set up takedown travel time because we're traveling
a long ways for this one, so we'll probably be
away from about fourteen to fifteen hours just for one performance.
Speaker 3 (01:41):
So when people say.
Speaker 2 (01:42):
Oh, you're gonna take the day off, man, it must
be nice to have a day off. Really really, I
mean even if you walk a half mile in my shoes,
I'd be more than honored so that you would have
a better understanding of the full vision of what it
is and what it isn't.
Speaker 3 (01:58):
All right, I'll see you in CS.
Speaker 2 (02:00):
It actually kind of pisses me off with somebody in
our store would get hit by the al E for selling,
you know, alcohol to a minor because all the tests
that we've taken, every conversation that we had for what
two weeks, three weeks, it was driven so deep into
our head and then this happens.
Speaker 3 (02:17):
Yeah, I'm not a fan. And they used the person
whose age was very questionable. And you look at them.
They weren't a kid.
Speaker 4 (02:24):
They appeared older, and then there was facial hair and
there were a lot of.
Speaker 3 (02:31):
Indicators of somebody of a mature Yeah. Yeah, yeah.
Speaker 4 (02:33):
It was nine o'clock at night and they got they
he didn't idea check them. I looked at the person
on camera, regardless of their junior race or anything. The
person appeared to me to be over the age of
twenty one.
Speaker 3 (02:45):
Wow.
Speaker 4 (02:46):
And and the person, for all I know, according to
that card was over the age of twenty one.
Speaker 3 (02:51):
Because it didn't say we sold to a mindel. It's
said something by scanning. And I'm wondering if that's just
said that we did not follow the company. Posy, that's it.
That's it. Yeah, And I'm.
Speaker 5 (03:00):
Going, but shouldn't you leave it open ended to us
to make that judgment, Parry, they appear thirty or under
ID then yeah, that person appeared they could depend thirty
yet Yeah, so you're gonna look at them and guess
an agent. I'm going to guess a different age, and
it just should be where you're either fucking idea everybody. Yeah,
but we don't id low body, that's righty And it's
(03:21):
I don't know what you have us said.
Speaker 3 (03:22):
So someone's gonna lose your job and possibly you prosecuted.
Speaker 2 (03:24):
Yeah, oh god, It's proved to be a much tougher
day on the floor today because you know, I always
said that, you know, when you're at a grocery store,
this is what community is all about.
Speaker 3 (03:33):
This.
Speaker 2 (03:33):
These are real people. Nobody's coming in here with judgment
or what they what they do. But anyway, what happens
is is that today is the day after the assassination
of somebody of importance inside this country, and people want
to get your opinion. They want to know what your
reaction is, they want to know what side are you on.
And then just a few days back, we had a
murder that was also here in town on our transit system,
(03:55):
and the I mean we sat there and watched the
videos where she got stabbed. We saw it, and so
then to go through the assassination and we saw it.
Speaker 3 (04:03):
And so you're so.
Speaker 2 (04:04):
Afraid to look at anything right now because your eyes
are filled with something that you didn't think you would
ever see. And it's happened all in one week. So
it really is kind of screwing with a head. It's
pretty much a daily ritual with a planned purpose.
Speaker 3 (04:17):
Every day.
Speaker 2 (04:18):
For the past probably about year and six months, I've
had olives at four o'clock. The reason for the olives
is because it's to help curb my appetite so that
I'm not craving a Sticker's bar or cookies or anything
like that, because we are challenged every single day that
we come in here to have all of this delicious food,
especially from the hot bar, and then I get that
buzz inside my semminga says you're hungry, and then what
(04:39):
are you going.
Speaker 3 (04:40):
To do about us?
Speaker 2 (04:40):
So the olives what that does is that curbs my
appetite so that I can sit there and wait until
I do have my dinner, which is about six thirty.
I've been on the olive diet for the longest time anyways.
It is olives, our crowd, and a lot of Mediterranean food.
So I've dropped from two eleven to one seventy six.
So why not every day at four o'clock take your
olive break?
Speaker 3 (04:59):
Wow, stuck in self.
Speaker 2 (05:00):
Checkout tonight mainly because a lot of the people that
are on our staff tonight, the high school students and
maybe those that were just recently hired. They don't have
the experience to be over in self checkout. You can't
go over there and screw around, and you definitely got
to pay attention.
Speaker 3 (05:14):
You got to be moving around a lot of people get.
Speaker 2 (05:15):
Into self checkout and they think, well, I'm just gonna
stand over here at the counter.
Speaker 3 (05:18):
The hell you are.
Speaker 2 (05:19):
You're gonna run this game like a football game, and
you're the quarterback and you've got nine players.
Speaker 3 (05:23):
Out there, and those are called robots.
Speaker 2 (05:26):
Back in self checkout for another couple of hours here
from eight till ten, because we have rookies on the
registers tonight, and so none of them know how to
do this, and you tend to forget what really happens
in Souff checkout. Between eight and ten, people are coming
in after working out.
Speaker 3 (05:39):
It could have been forty.
Speaker 2 (05:40):
Five minutes, it could have been half an hour, could
have been an hour, but they were working out and
they stick, They steak horribly. Oh my god, I mean
it's like a sweat bath. And I didn't even work.
Speaker 3 (05:51):
Out with them.
Speaker 1 (05:52):
Please do not move. There's more CTCs right around the corner.
Oh yeah, all the antics the line, oh so much more.
It is CTCs thanks for being back.
Speaker 2 (06:05):
Transition walk day number two out of three. Tomorrow's a
big performance eight hours outside one stage, one event, a
vote load of music ready to rock. You know, show
prep is everything to me, and I even show prep
when I go into CS. I want to be up
to date with what college games are playing this weekend,
(06:27):
what pro team is going to meet with the other
pro team, and one of the things that I need
to put focus on as NASCAR begins to wind down
for the season, get up to date, man, because those
fans want to talk to and especially with the NBA
starting and hockey right around the corner.
Speaker 3 (06:43):
You gotta do your show prep.
Speaker 2 (06:44):
You can't just walk into a job at a grocery
store and you know, and just plug in. I expect
to know what's going on in the world. If you
don't take the time to show prep, I don't know.
I'm too serious. Is this when somebody from that big
radio company would sit down with me and say, we're
not interested in your passion.
Speaker 3 (07:01):
Guy, it's about flow, cash flow.
Speaker 2 (07:05):
It's never fun when you come into the store, your
very first few steps and you realize that there is
a printed out received here from yesterday and has got your.
Speaker 3 (07:12):
Name on it. It's like, oh crap, what did I
do yesterday? Well, I got a money.
Speaker 2 (07:17):
Order for eight hundred and eighty three dollars, but I
printed up the money order for eight hundred ninety three dollars,
so that man fact, the till was ten dollars short.
Speaker 3 (07:26):
And it's like, how do you make a mistake like this?
Speaker 2 (07:29):
And it always takes me back to that thing called
the blind guerrilla sindrun Bline Gorilla syndrome, is is that
you see everything happening in front of you, but your
mind doesn't sit there and use its subconscious energy to say, hey,
look this is wrong.
Speaker 3 (07:43):
In my mind, I was just doing my job. I
thought it was right.
Speaker 2 (07:46):
But that's the reason why they give you backup numbers,
to make sure that when you're doing a money order,
you're not writing it for ten dollars over.
Speaker 3 (07:51):
So my screw up. A gentleman has come into the store.
Speaker 2 (07:54):
He said that he bought three chickens the other night
and he was taking it to his grandmother's eightieth birthday,
and he said that he got sick the very second
that he started eating the chicken. And so I'm not
finding a receipt anywhere we can't do anything until we
see that receipt.
Speaker 3 (08:10):
You think he's wool shows. I think he is. Yeah,
the inscot.
Speaker 2 (08:17):
What's interesting is it reminds me of I think he's
the charge to do it before and where he comes
in and he says that he's been sick with the food.
Speaker 3 (08:23):
And then then then we can't find a receipt.
Speaker 2 (08:25):
Ever, but what if Phillips say though, and so he
says he's going to go look for the receipt as well.
Speaker 3 (08:30):
I thought, well, you just got to learn how to
do it on this computer. You get a lot faster,
so and so. But yeah, some I don't believe it.
I don't believe him.
Speaker 2 (08:38):
Another football weekend is upon us, not only the NFL,
but college football. And that's what everybody is coming to
the store for tonight is because they've got to make
that travel, that journey, that little sportsmanlike thing to get
up to their stadiums, be it a college football stadium,
you know, the college football stadiums that are around. I
mean North Carolina loves is college football and so does
(08:59):
South Carolina. And man, they will travel forever just to
make sure that they get to see their team. So
and what does that mean for us, that means tailgate
food they're going to be buying, and more importantly, they
need some food.
Speaker 3 (09:09):
To eat on the highway.
Speaker 2 (09:11):
And that's where we are this afternoon, is that people
are getting loaded up ready to rock.
Speaker 3 (09:15):
Is football season in Carolina.
Speaker 2 (09:18):
So my philosophy has always been that if I have
to look up from your driver's license to see if
you really are the age that you are, then I
have to go with the gut feeling that I don't
trust you who they are. Well, she couldn't find your
driving slicense, and she kept telling me I'm fifty years old.
But my instinct was, I'm just not feeling it because
(09:39):
you don't a look like fifty years old, and god,
you really could pass as somebody younger.
Speaker 3 (09:46):
Really, yeah, yeah, did you think she was.
Speaker 2 (09:49):
Maybe twenty or twenty one? But when she told me
she was fifty, that was off right.
Speaker 3 (09:56):
If you look at twenty and you say you're fifty,
I don't know all I doe the.
Speaker 2 (10:00):
Bullshit, you know, Yeah, And so I just got just
kept saying I'm sorry, I just I didn't sell that's good, yeah,
because I mean it's like you don't have any driver's license.
I mean, as far as I'm concerned, you know, you're
driving without a license, you know, and you're not worried
about that.
Speaker 3 (10:12):
What's the problem? Right? Sucks? What the hell exactly should
you having your driver's license on ye at all times? Anyway? Always?
What it's like you get killed?
Speaker 5 (10:21):
Right right?
Speaker 3 (10:22):
How are we supposed to identify you? Well, you're now
at joing Doe Jane Doe, Jane Doe. But you get
pulled over? What you got to go to court? Yeah?
Speaker 2 (10:31):
I think it's a one twenty five five. Yeah, yeah,
so you know, they don't care. And then and then
they try to do it, they go, I got a
picture of it on my phone.
Speaker 3 (10:38):
I Papa's not gonna scept that. So why should we? Yeah? Yeah,
oh it's nothing new.
Speaker 2 (10:44):
I on number five a Friday night, which means everybody's
out watching movies at the movie theater.
Speaker 3 (10:48):
That's just you know, just.
Speaker 2 (10:49):
Right across the mall here, and of course the teens
come walking in and what do they want to do.
They want to get into a candy fight over here
in the candy section. And then when you go over
there and you want to talk to him about it,
they're going, what what?
Speaker 3 (11:00):
What?
Speaker 2 (11:00):
What? Were we doing wrong? Well, you were having candy fights. No,
we were just kind of laughing. We weren't doing anything wrong.
Oh okay, well you guys weren't doing anything wrong with
the guests that came up and talked to us said
that you were doing something wrong. Ladies and gentlemen. The
first annual DJ off between Nelly and ct Who is
the better club DJ?
Speaker 3 (11:23):
Nellye club?
Speaker 2 (11:25):
Oh no, no club DJ.
Speaker 3 (11:30):
Listen to that grund in her voice.
Speaker 2 (11:33):
Yeah, that's when you got to reach for the floor
and pull it in, pull it up.
Speaker 3 (11:40):
Four songs in a row without talk. What are we
doing right now? We're talking live with CT I know
nas Errow College.
Speaker 5 (11:55):
Helly so bad.
Speaker 1 (12:00):
Please do not move. There's more CTCs right around the corner.
Oh yeah, all the antics, the stealing the line, oh
so much more. It is CTCs. Thanks for being back.
Speaker 3 (12:13):
Transition walk, No, not really.
Speaker 2 (12:15):
Today is performance day. Taking this day off to do
a nine hour wedding. Kind of crazy, huh. Just after
seven o'clock in the morning, we're already loading up the
equipment because we're going out of town. We're playing far
out into the country, so that means that there's gonna
be a lot of people there, and it can get
a little loud, get a little crazy, because that's the
(12:35):
way Southerners are. They really like to party like that.
But we've been with this bride and groom now for
about just over a year and a half. That's how
much planning goes into these kinds of things, especially in
the month before the wedding when you really start digging
in and things. But you know, it's not about just
a DJ rolling their equipment in. It's a DJ that
really gives a crap that this is a performance. This
is something that creates incredible memories. And if you're gonna
(12:58):
go nine hours, you better figure out what that plan
is for those nine hours. Everything that we do is
well planned out, from making sure that we're getting our
protein our liquids to when do we start loading everything?
Speaker 3 (13:12):
What is the execution?
Speaker 2 (13:13):
Are we stuff in anywhere to get additional protein? It
is laid out like a map. I mean, you think
stage managers and people like that are renal. You need
to sit down with me and see how I will
physically plan out a day to the fingt Because this
is my map and I've got to remain loyal to it.
This might sound gross to a lot of people, but
(13:35):
I don't know how other performers are, those that are
on stage with a live band, a DJ, or just acting.
Is that you know, you've got to have a total
relationship with your mind, body, and soul. And you know
what that means, not only controlling what you're eating, but
controlling your body's functions, knowing when you need to go
and it does not have permission to go when you're
(13:57):
live on stage, if you know what I mean. And
so you know, over the years, thirty three years of
doing this, you have that little conversation with yourself going hey, look, hey, look,
I need you to do something right now, and it
needs to be a lot because we can't stop. All right,
everything is loaded, And that means the next step on
the map, you got to take a shower. We live
(14:18):
in the South, man, You're just consistently having to take
a shower in the South because of the humidity and
because of everything else. The junkety junk, and you don't
want to bet the junkety junk holder, So you got
to take a shower. And I'm five minutes late as
it is, and being as anal as I am about
this map, I mean, five minutes behind schedule can lead
to ten, fifteen, twenty thirty, and our rival time is
supposed to be eleven thirty, not eleven thirty five. So
we got to make sure that we get our stuff
(14:40):
together and regain this five minutes that we've lost. Those
closest to me know that I'm a daily writer. I
mean every day, hardcore, disciplined writing that's been going on
since July nineteen ninety four. So part of the daily
writing today is to make sure that before every performance,
every performance, be it in the podcast studio, be it
out here in the world of performing on a live stage,
(15:01):
I've got a drag. Dfragging is asking yourself the questions
and question and the answers, and it gives you that
opportunity to sort shit out before things begin to happen.
And so you know, that's part of my daily plan
when it comes to a performance like this, is that
if you don't create dfrag time, you're going into this
with a lot of crap in your head. And we
got to break that up right now. The projected goal
(15:22):
was to be here at the venue by eleven thirty.
It's eleven twenty one. We've met with the mother of
the bride and a cousin. And the greatest news is
is that the beauty that's in Carolina today, I mean
seventy two degrees sunshine. We're right on the lake. I
can see a beautiful swan not too far from me
here and where the ceremony is going to be. We're
gonna have to drop some electrical cord and because the
(15:45):
minister needs a microphone. But the problem is, so it's
so windy here that even with a with a lapel microphone,
I think that's going to suck. There's gonna be a
lot of wins. So we're gonna have to work on that.
But it's just part of the reason why we get here.
So darn early fifty one pm.
Speaker 3 (16:00):
Age just set, or at least your hope it's set.
Because we had.
Speaker 2 (16:02):
Some severe grounding problems in the very beginning. That's what's
pretty bad about when you're out here with these outdoor events,
these venues.
Speaker 3 (16:10):
They're not always grounded perfectly.
Speaker 2 (16:11):
And so when things aren't talking to each other, well,
you're gonna know it because there's gonna be one loud
ass buzz in those speakers and you got to figure
out what the problem is, and so for some reason,
it was coming from the wireless microphone.
Speaker 3 (16:24):
Have no clue, have no clue, but you have.
Speaker 2 (16:26):
To, you know, go into professional mode, calm down, don't
freak out, and try to figure out what the situation is.
And so at this point in time, I think we
have it. I mean, the sound sounds really good, but
you still have that fear that it might get a bump,
a bump, a line wrong, and all of a sudden,
that big ass hum is going to be coming back.
Speaker 3 (16:45):
The wind is Oh boy, the wind is horrible.
Speaker 2 (16:48):
Thank god, we have this chant down tied down, but man,
it's it's pretty bad sitting out here at the lake
and stuff.
Speaker 3 (16:55):
And so my main.
Speaker 2 (16:56):
Concern is early about the equipment to find out that
so something doesn't I'm crashing into the equipment because we've.
Speaker 3 (17:01):
Done those celebrations.
Speaker 2 (17:02):
I mean, come my god, back in the nineteen nineties,
we were doing a Saint Patrick Jay celebration in Uptown
Charlotte and and that storm hits so hard, I mean
it through everything everywhere, shattering the windows behind us and everything.
And so you know, when you see a little bit
of wind, we'll scare the GB's out of me in
a heartbeat, and we've got the wind right now. With
(17:22):
guests started arriving in about thirty minutes and then the
ceremonies at three, the wedding coordinator is convinced that they
will not stay until eleven pm tonight. So what they're
doing is they're moving everything forward like you wouldn't believe.
I mean, and they were they were scheduled to do
their bouquet guard's house and night at nine o'clock.
Speaker 3 (17:39):
Well that's not gonna happen. They're they're gonna move it
up two hours.
Speaker 2 (17:42):
Cake cutting is immediately after the blessing, so you know,
they're moving everything up because they know in fear of
they don't want to have an empty house.
Speaker 3 (17:51):
Thirty three years being a mobile.
Speaker 2 (17:53):
Entertainer, people still ask me, they go, do you get
nervous when you do weddings and big celebrations where there's
so many people out there there's no way you can
count them? Yeah?
Speaker 3 (18:02):
Yeah, I do.
Speaker 2 (18:03):
And I think that the reason why I get nervous
has nothing to do with being a nervous in elly,
but rather I'm somebody who really cares a lot for
what's about ready to happen. I mean, I've been a
part of this for you know, Like I said, we
met them a year and a half ago, So this
has been in the planning stages for a year and
a half and here we are. It's the day of
I've done my homework, I've done my show prep, I've
got the songs lined up, and you just hope to
(18:23):
God that mother nature is on your side.
Speaker 3 (18:26):
So yeah, So I sit here and I chew on Lifesaver.
Speaker 2 (18:28):
Candies like you wouldn't believe, because I'm a nervous in alleys.
Speaker 3 (18:32):
A major first.
Speaker 2 (18:33):
This is the first time in my thirty three years
that the groomsman and the groom are coming into the
ceremony itself writing on the big open fields of Carolina,
and they're all on Harley Davidson's Oh my God, I
can't wait to experience this, and you know, explains a
lot about the music and everything, but it's gonna be
very interesting.
Speaker 3 (18:49):
Never have I seen something like this before. Oh my god.
Speaker 2 (18:52):
It took me like about an hour and ten minutes
to get in here to the bathroom. We have one
hundred and thirty five people here at this reception, and
there's only one bathroom in the whole.
Speaker 3 (19:00):
Place, and it's like the DJ's Gotta pee. So yeah,
that sounds like a song for Nelly to saying the
DJs gotta pe. Oh, the DJ's Gotta pee.
Speaker 2 (19:08):
Transition Walk, day number three out of three out here
in this forest, needing this transition today because it has
been one wild ass weekend. We finally got home from
the performance last night about ten thirty. Wow, absolutely stunning.
I like it when we can push a group that
(19:30):
far and they still want to dance.
Speaker 3 (19:33):
God, dang it, that was fun. I'll see you and
see us.
Speaker 2 (19:36):
You know, I really thought I was being Captain positive here,
but going through that transition walk and doing all my
homework and stuff like that at home during double and
triple with work because I wasn't impositives to this today,
so I did to make up for it. And then
here we are ten minutes before three, and it's taking
everything from me to and invested any type of energy interduce.
And I think it's because I was so we seven
hours with a lot of people at a wedding yesterday.
(19:58):
It places hell on the imagination. And then when you
come into the grocery store, oh my god, I mean
there's not even a dance world.
Speaker 3 (20:04):
You got to figure out how these people dans.
Speaker 2 (20:07):
Coming from the world of radio in a prominent broadcasting company,
I know what being a manager is all about. It's
about sacrifice, it's about perseverance, agility, it's about making sure
you show up when your team does not show up.
Speaker 3 (20:19):
And so when I see an.
Speaker 2 (20:20):
Entire department shut down at a grocery store because somebody
quit and nobody else wants to step up and do
the job, in my heart, that's that's a big problem.
That's a really seriously big problem. It's like, where is
the team management over there? You got to show up
no matter what, because isn't it about serving people? Or
am I just screwed in the head? And I want
to thank you for helping me because it gets so
(20:43):
nursed because they're trying to send money home vaccine to
kind of stuff.
Speaker 3 (20:47):
They don't know how to do that.
Speaker 2 (20:48):
And so with your compassion that that relaxed him, okay,
And so then after we got it all signed up
and we're sending it to Columbia, he cried.
Speaker 3 (20:56):
Because he didn't know what to do. He really didn't
know what to do. So you really helped out. I
appreciate that.
Speaker 2 (21:01):
So sorry for thank you, handy be weeam working on
thank you, thank you. Oh we've been here a few
million times before. Our NFL team must be losing today.
The reason why is because I'm starting to see a
lot of fans in here with their jerseys on and
it's only a quarter to six.
Speaker 3 (21:18):
The game was at five after four in Saint Louis.
Speaker 2 (21:22):
Oh, I don't even want to go. Look, man, I
don't want that stomach problem. You know, that little gut
feeling you get when you know it's like, oh, I
love my team. How am I supposed to love my
team if they aren't winning? They can't even get their
junk together?
Speaker 3 (21:35):
Oh my god.
Speaker 2 (21:37):
All right, I'm gonna have to find out if they're
losing or not. Hang on, let me google it. Oh yeah,
oh yeah, they're they're they're getting spanked. Oh I guess
we're just like the Chicago Cubs. It's just never gonna Happenesus.
Speaker 3 (21:53):
And Oreo meeting together is one instead? Oh it's white chocolate.
Oh I didn't know that part, So me and Nelly
may Or may not have tried this already yesterday. It's
the cream on top. Oh it's white chocolate.
Speaker 4 (22:09):
It isn't on there really right there.
Speaker 3 (22:11):
It's white chocolate, white chocolate.
Speaker 4 (22:13):
Oo, yeah, there is.
Speaker 3 (22:14):
It's the middle piece. Thank you here, good.
Speaker 2 (22:22):
Soon.
Speaker 3 (22:22):
Now let me look at the inside because it's very colorful.
So you have white chocolate on top, chocolate chocolate on
the bottom. What is in the middle is that the
butter peanut butter.
Speaker 5 (22:31):
But then in between the peanut butter and the chocolate
on the bottom is the Oreo cookie you're hitting.
Speaker 3 (22:36):
I can't taste the Oreo mm oh, I can't taste
the oil. H wow, that's a good one. It just
tastes like a white chocolate reses to me. But I
think I'm broken. I was telling Nelly that yesterday. I
think I'm broken. I mean it could What do you
mean you've broken? Because all I can taste is Okay,
did taste the peanut butter? Okay?
Speaker 2 (22:55):
Yeah?
Speaker 3 (22:55):
Hey John?
Speaker 2 (22:56):
Wow?
Speaker 3 (22:58):
So yes or no? No? It's like a cunchy reason
so like okay, okay, I like it. Yeah, it's good,
but I wish there was more crunch like an Oreo cookie. Yeah,
I like anyway, yeah, probably us anyways.
Speaker 2 (23:11):
Yeah, another exciting edition of What would You Do? I
give you a real life circumstance. And the thing is,
what would you do in a situation like this? This woman,
older woman comes in here twice a month, usually on
a Sunday night, at our most busiest time, and she's
always bringing back her boxes of tea, her detergent for
the dishwasher, and her cat food. And her excuse every
(23:35):
single time she comes in twice a month is I
don't like the way that it smells.
Speaker 3 (23:41):
What would you do? This is every month, twice a month.
Speaker 2 (23:44):
Now we think that she's empty in her pantry so
that she can get money to pay for other things
in her life, because it is so expensive to do
that right now. But what would you do in a
situation like this? But we got a manager involved today.
The manager said, does she have receipts?
Speaker 3 (23:57):
Yeah? Than honorant? What would you do? How dare you
treat my chicken that way? We had a lady that
came in here.
Speaker 2 (24:05):
She was about ready to steal an eight piece chicken,
And yeah, I think that very personal because I love
our eight pieces.
Speaker 3 (24:11):
Of chicken that we make here were tisserary and or baked.
We also have fried chicken. I mean it's so.
Speaker 2 (24:17):
Effing good and so she's ready to check out, and
then she ends up walking out the door and I said, O, hell,
she's gonna walk out that door.
Speaker 3 (24:23):
Do not take my chicken. Don't take my chicken.
Speaker 2 (24:27):
And she comes back in here she goes, well, I
have a receipt. Show me the receipt, because you're not
taking my chicken.
Speaker 3 (24:34):
I mean, I I'm sure it sounded like a freaking monster,
but it was like I owned the chicken. Oh I do. Well.
Speaker 2 (24:42):
There you have it, another exciting edition of CTCs. The ups,
the downs that twist, the spins, the upside downs, the
curves to the right, the curves to the left, digging
beneath the gigantic boulder that stood in the way. Everybody's
telling you it's about cash flow, and what does that
even mean if people are using an ATM card or
if they're using you know, something like.
Speaker 3 (25:01):
A cash app. Oh my god, there's just so much drama.
Speaker 2 (25:05):
And the people that just endlessly come into the store,
who have every receipt in the world and they want
to empty their pantry. The best way to get underneath
my skin really super fast, and really it is my problem.
It's nobody else's, but it's mine. And you just got
to learn how to deal with it. Hey, do me
a favor, create your own podcast. I would love to
know what goes on behind the four walls at your business,
(25:26):
because to me, that's where conversation begins, when you can
sit there and chew the fat about what it's really
like to be on the home front of all of
this that's unraveling. Let us see the wizard behind your curtain.
I'll see you next week on CTCs.
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