September 8, 2025 • 15 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location. Episode 191 Big Deal At Coinstar, Beer and Wine Bar Injury and How Do You Know My Name? This is C.T.C.S.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
I'm ct When I'm not busy being Arrow of the Podcaster,
I live in the real world. I mean, everybody has
to have a job, right. Mind just happens to be
CS customer service, you know, solutions relationships while keeping your
team motivated and pumped up to keep that constant connection
with each and every person who has chosen to stop
into your location. Episode number one ninety one, Big deal
(00:23):
at Coinstar, uh oh, beer and Wine bar, injury and
how do you know my name? This is CTCs.
Speaker 2 (00:33):
Transition Walk Day number one had a four Memorial Day weekend.
That means we are going to be balls to the
wall packed and people are not going to be patient.
And plus we're also going to have a lot of
people in town for the Coca Cola six hundred so
that races this weekend. There's actually there's more than one race,
so we expect a total blowout over the next four
(00:55):
days here. So got to keep my mind positive and
that starts off with taking this sition walk through this
forest and pulling in some nature.
Speaker 3 (01:03):
I'll see and see us.
Speaker 2 (01:05):
Don't judge a book bytes cover, don't you dare do it.
Don't judge that book by its cover. Total meth head
comes up to CS, has this forty seven dollars hair
blower and she's got a receipt.
Speaker 3 (01:16):
But here's the thing.
Speaker 2 (01:17):
She wanted the money back, but her card did not
match the card that was on that receipt. And you're going,
oh god, you know that she has stolen this something
something isn't right here. But don't judge a book byites cover.
She didn't get it.
Speaker 3 (01:33):
Here's an update on the book cover that I was judging.
She's up. She plays the game very well, and she.
Speaker 2 (01:38):
Did play it very well because once we said no
because the numbers did not match, she goes right into
the manager's office and it starts to you know, spoon
it out. You know that, hey, you know this, she
hasn't want it, she didn't need it, and she wants.
Speaker 3 (01:50):
Her money back. And what did the manager on duty do?
Speaker 2 (01:53):
Went ahead and gave her her money so they can
make that call about having you know, even though the
numbers did match, they can make that call, make the
customer happy.
Speaker 3 (02:02):
Move on. The woman that was just here, she was
really mad that she had to come up here because
of the cube.
Speaker 2 (02:07):
Bought right and so but you know, at that point
in time, that's when I usually become radio guy to
try to get her the lad And so she started
asking about my name CT and she says, because her
name is CT too, people call it that. And she goes,
my name is Claire Teresa. I said, well, well, what's
your name again? And she said Claire Teresa.
Speaker 3 (02:28):
I'm Claire Runs and so.
Speaker 2 (02:33):
But she left here smiling when she when she came
up to your customer service, she was not in a
good movie.
Speaker 3 (02:38):
So if you'll me to teach us some radio stuff, I.
Speaker 2 (02:39):
Will, Yeah, twenty five songs in the role without talk.
The price of eggs are finally coming down. You know
what else is coming down? The price of turkeys. People
are buying turkeys this weekend, and it's Memorial Day weekend
on Thanksgiving, and they're only like nineteen cents of pounds,
so a couple of bucks for a ten pound turkey unbelievable,
(03:00):
and people are buying into it because it's like what
I can eat turkey, a lot of it and barely
pay any money for it. We've got a guest at
coin Star, that's where you exchange your coins for cash.
This gentleman has been standing there for forty minutes. And
I went over to find out exactly how much he's gotten,
you know, adding up and because I have to make
sure that my till at Customer Service has got that
(03:22):
kind of money. Well, it stopped at seven hundred and
twenty five dollars, and I'm thinking, okay, all right, we
got the money ready to go, and then all of
a sudden he comes back in the store with even
more coins. This could be one thousand dollars thing and
even more for this gentleman. And you know, so we're
trying to take care of our tills, and then we've
got people winning the lottery and that four and five
hundred dollars, so our till keeps going empty. So far,
(03:44):
the ticket that I'm holding right now is seven hundred,
nineteen dollars and sixty one cents. He's still doing the
coins in the coin star and it's just over four
hundred dollars. And I asked her, I said, where did
this money come from? Oh, I've been collecting it for
about ten years.
Speaker 1 (03:57):
Please do not move. There's more CTCs coming up next. Hey,
thanks for coming back to CTCs.
Speaker 2 (04:05):
Transition Walk day number two out of four. Out here
on this path today, inside this Force in South Charlotte
pretty late today. The reason being is because I'm a
pr person, a promoter put me up for an interview
with a professional wrestler and then changed their mind at
the last minute on the time I was supposed to
check in, so it made it look like that I
was the one that was being late. And so he says, hey, man,
(04:26):
let's make it up. Let's get you in there a
little bit later, which was about an hour and a
half later. And I played by one rule when it
comes to hey CS Day, and that is I have
to be at a studio by eleven thirty, not today.
I went over that line. I broke the rules because
somebody changed something on me. But you know what, I'm
out here the piece of the tranquility. It's time to
(04:48):
just get ready for CS because it's still Memorial Day weekend,
and being that it's a Friday, it's.
Speaker 3 (04:53):
Going to get really really busy. We have to rang chief.
Speaker 2 (04:58):
You guy that sent protis let me, well, he bought
his girlfriend a concert ticket for tonight's done.
Speaker 3 (05:04):
Not two concert tickets, one user ticket. What yeah? And
so I called him a sugar daddy. Wow he is,
And so everybody in the back is back there going. No, No,
she's going to the concert with somebody else. You just
opened the door for Yeah, you opened the door for
her to meet somebody. Yeah. So hopefully she's the one.
And he's being an innocent little high school student, is
what he's being. He says nice, nice, the wrong war
(05:27):
and I hope she's the right one.
Speaker 2 (05:29):
That could end up really bad because she might not
come back that night tonight, she might not come back.
Speaker 3 (05:35):
Welcome to a Memorial Day weekend. Oh, it's crowded, and
I think about it.
Speaker 2 (05:39):
Is so is that in between two and four o'clock,
the staff on the Registers tree down is just two.
So all of a sudden, now we've got the lines
that are like three or four people deep, and we're
trying to get these people out of here so they
can get into the Memorial Day weekend. This right here
is just the picture that I knew would be hitting this,
and I'd probably curse to herself when I said that, Yeah.
Speaker 3 (05:58):
It's kind of all right, but it's not kind of
light anymore. Has a brand new flavor.
Speaker 2 (06:03):
It's the Grilled Beer Brought Man limited Edition, just in
time from a Memorial Day weekend and of course, Miller
Lite is on the front cover, so it's gonna be
really super interesting to find out what this is gonna
taste like. Of course, it's going to start with the smell,
and it doesn't really have a like a large smell
to it at all.
Speaker 3 (06:22):
All right, let's do it. We're gonna try now.
Speaker 2 (06:24):
The Kringles Grilled Beer brought limited edition from Memorial Day weekend.
Speaker 3 (06:30):
That could actually be very very addictive. I'm gonna go
with this one, dude. That was a bad joke of
the day when I got to be shared. Dude, I
hear bad jokes all fucking yline. You gon't like to
do a fake laugh because you mean, what did he say?
I never play Why? Why should you never play cards
in the jungle? Yeah, because there's a lot of cheetahs.
Speaker 2 (06:51):
And I was like, oh my yeah, yeah, that was
I mean, I couldn't even give that a golf clop.
Speaker 3 (06:55):
I mean, it was kind of so bad. I kind
of legit laughed, but it was more fake than to
be like, oh.
Speaker 2 (07:00):
My god, just got word that our bartender has injured
his foot. A keg has fallen onto his right foot.
The reason why the keg fell was because they keep
the kegs in the meat cooler and it is so
full of meat in there that you have to move
things around. And he was trying to do a balancing
act and basically fell off the trapeze and the keg
(07:23):
fell right on his foot and he's pretty injured, pretty injured.
Speaker 1 (07:27):
Please do not move. There's more CTCs coming up next. Hey,
thanks for coming back to CTCs.
Speaker 2 (07:35):
Transition Walk Day number three out of four. It is
an icy cold day this spring day in Carolina. This
means one thing. People that are coming to the grocery
store are probably going to walk in late because this
is the kind of day where you can get some
junk done around the house. Yeah, clean up for spring,
do some yard work, do something other than sit around
(07:57):
binge watching or walking to a grocery store. Stopping by
the grocery store bar, get yourself a wine or a seltzer.
So I expect that today, Memorial Day weekend continues and
people are definitely on the move and they are buying
in a huge way. And the reason why is because
they're all buying for big barbecues. It's it's family get
(08:18):
together time. And you know, I'm gonna document this just
for the hell of it. There's a there's a measle
outbreak in New Jersey, There's been one in Texas for a.
Speaker 3 (08:28):
Couple of months.
Speaker 2 (08:29):
Now, all these people traveling from around the country. Are
we going to face this just like we did with COVID.
I'm not seeing pandemic style. But you know, hey, the
measles are happening all over the nation.
Speaker 3 (08:42):
You know how we're supposed to engage with our guests. Yeah,
this gentleman comes up. He's got he bought the wrong milk.
Speaker 2 (08:47):
He was supposed to buy coconut milk, and he said
he bought the other stuff, and so.
Speaker 3 (08:53):
He gets lost out in the story. He can't find it.
Speaker 2 (08:54):
So I find him because I was seeing him wander
all over the place. Yeah, and so so I think
we start laughing. We had start having a good time.
But the whole conversation started with thank you for serving
our nations.
Speaker 3 (09:03):
Memorial being weekend made him feel good. Yeah.
Speaker 2 (09:05):
So then when he when he it's all done, and
he signs his little paper because he's the big milk
that he bought first of all sixty four per cents,
So the other stuff was two thirty nine, and I
and he is getting ready to leave. I said, James,
you have a great weekend, all right. He walks all
the way over to the door and comes walking back
here and he says.
Speaker 3 (09:20):
How do you know what my name is? What? Yeah?
Speaker 2 (09:23):
He changed on me so quickly. He says, how do
you know what my name is? And I pointed at
the piece of paper and I said, this is you, James.
Oh shit, and he goes, this is I totally forgot that.
Speaker 3 (09:32):
Whoa what was his name on a receipt? Yeah?
Speaker 2 (09:37):
No, no, no, the little piece of paper when you
when you got return Yeah yeah yeah.
Speaker 3 (09:42):
And so I've gotten you from looking down at that
just for a split second, and so I can say
you know my name? I never thought about that. Yeah,
that's probably why I don't do that, because it freaks
him out. Yeah.
Speaker 2 (09:52):
Well, I was just thinking it probably would freak me
out for a minute, like how the fuck do they
know my name?
Speaker 3 (09:57):
But it's like, you just get me a through of
paper with your name on it? Yeah? Yeah, yes, that's crazy.
Let's be like Vietnam. He's Vietnam. Oh very nice. Yeah.
Speaker 2 (10:05):
Yeah, I'm assuming he had on the hat the hat
yeah yeah, yeah, Vietnam hats.
Speaker 3 (10:11):
Yeah, yep, yep, yep.
Speaker 2 (10:14):
As a form of team building, what Tristan and I
do when we are together, and it's usually god, you know,
for the longest time, it was like three months where
we weren't together. But when we are together, either on
Friday or Saturday, the first thing that we do to
build up the team is we we buy dinner and
we all have dinner together as a team. And it's
not trying to buy people's support. You're busting some serious
(10:35):
ass man. Thank you so much. Get up here and
get yourself a piece of pizza. And we've done tacos,
We've done so many different things, sub sandwiches together. So
you know, that's one of the fun things about working
the nighttime team, which we've always called it the Circus
Saturday Night. You know what happens on a Saturday night.
Our guests come in pretty pretty drunk, pretty drunk. In
(10:55):
my five years with this store, I haven't seen this
before though. She barely got into the store and she
was all ready to drop the big vomit, and you know,
Tristan as quick as she is, I mean, she grabbed
that trash can in a heartbeat, and then the girl
spent like seven minutes, just hung over on that on
that trash can like a toilet.
Speaker 3 (11:16):
Oh smells horrible.
Speaker 2 (11:20):
Ships and Hoy Cookies has a brand new flavor, and
I do not know how they did this. I mean
ice cream sandwich inspired chips a Hoy Cookies.
Speaker 3 (11:28):
And you say we had to put it in the freezer.
Speaker 4 (11:30):
It says on the flint, it says chill for a treat.
And if it's ice cream sandwich inspired, I feel like
freezing it. Okay, it would have been the better bed
instead of just getting it cold, because then she's going
to taste like a cold chocolate chip cookie. We might
as well get the full experience.
Speaker 3 (11:42):
Right. It really does look like one of those ice.
Speaker 4 (11:45):
Cream Yeah, that's why I decided to breathe it.
Speaker 3 (11:47):
Let's see how child boot it is.
Speaker 4 (11:49):
Oh you dad, they're kind of salt.
Speaker 3 (11:50):
So it feels like a normal chips Ahoy Cookies.
Speaker 4 (11:52):
It's a frozen cookie, so.
Speaker 3 (11:55):
I'm glad that it's cold. The ice cream comes second,
Oh there it is. Yeah, it comes second, so I
can get the.
Speaker 4 (12:00):
Cookie pers like I have the after taste of ice cream.
Speaker 3 (12:04):
Yeah, that can be very addictive.
Speaker 4 (12:07):
Well, I hope so, because they're going home, with you. You
gotta take either of the pizza.
Speaker 3 (12:13):
You take one or the other. I can't take it
all man.
Speaker 2 (12:18):
Transition Walk, day number four out of four. Something just
hit me on this walk through this forest, and it
kind of just made me take note of reality. I
get as much sleep as I work at the grocery store,
eight hours, both of them. It feels like eight hours
(12:40):
when I'm in customer service, but my eight hours of
sleep feels like only three minutes. Wow, that just doesn't
seem fair. And then here's the funny part about the
whole thing. I bitch you moan about how fast life
is moving. Maybe I need to be at that job
more often, just slow things down. And we are here
(13:02):
Sunday before Memorial Day, and people are buying up the
store in such a huge way, and we're talking all
things barbecue, all things family, all things.
Speaker 3 (13:12):
Me me me, me, me, me me, And you know.
Speaker 2 (13:15):
They've been in pretty good moods, but it doesn't mean
that they're going to stay there. As we get closer
to the end of the day. There's a high yellow
belt martial artist that comes in here every Sunday, and
it's fun to sit there and talk with him, talk shop,
you know, to compare notes because one of the things
about being a third degree black belt is that you know,
you really want to see if they're learning their lessons,
and so you ask questions and you find out if
(13:35):
they're nervous, if they're doing different tournaments and things like that.
But once again, one hundred percent of the reason why
I work at a grocery store is to be.
Speaker 3 (13:43):
With my community.
Speaker 2 (13:45):
Because of the heavy crowd action that we've had for
the past four days of my life, you know, you
try to do everything humanly possible to stay positive, you know,
to find solutions.
Speaker 3 (13:53):
To help people out in ways.
Speaker 2 (13:55):
Because there's a lot of newbies in town, they don't
know where half the junk is in the store. So therefore,
you know, I take them to it. And why do
I do that? Why do I personally take them to it? Well,
because when I go into Low's or Home Depot and
I'm looking for something at Lows or Home Depot, what
happens is is they go, it's over there, and I
can never find it. So I don't want to be
like them in this store. I want to make sure
that they find what it is that they're looking for. Well, today,
(14:17):
when you're trying to be positive. Somebody who buys over
sixty seven dollars worth of chicken fried chicken, they say
they took it home in less than twenty minutes. Now
they return to the store, there's feathers all over the chicken.
Oh it's too dry. It's got a really bad taste
to it. We tried every bit of it. Double your
money back. Well, there you have it. Another exciting week
(14:40):
of ct cs. The upste downs, the twist, the spins,
the trips, the stumbles, the oh my gods, and the drama.
There's always got to be drama. And the more and
more that we get to know our guests, the more
and more we get to hear and experience their drama.
But you know what, that's what I was called to do.
That's what a lot of people in retail were called
(15:01):
to do to be incredible listeners. You know, tend to
always kind of get jealous of the bartenders and the
nurses because it's what they do.
Speaker 3 (15:09):
They listen.
Speaker 2 (15:10):
There are professionals when it comes to that, and that
is so therapeutic.
Speaker 3 (15:14):
Hey, do me a favorite. Create your own podcast.
Speaker 2 (15:16):
Let's create an entire community of podcasts where you take
us behind the curtain to show off your wizard.
Speaker 3 (15:22):
I'll see you next week.
I'm ct When I'm not busy being Arrow of the Podcaster,
I live in the real world. I mean, everybody has
to have a job, right. Mind just happens to be
CS customer service, you know, solutions relationships while keeping your
team motivated and pumped up to keep that constant connection
with each and every person who has chosen to stop
into your location. Episode number one ninety one, Big deal
(00:23):
at Coinstar, uh oh, beer and Wine bar, injury and
how do you know my name? This is CTCs.
Speaker 2 (00:33):
Transition Walk Day number one had a four Memorial Day weekend.
That means we are going to be balls to the
wall packed and people are not going to be patient.
And plus we're also going to have a lot of
people in town for the Coca Cola six hundred so
that races this weekend. There's actually there's more than one race,
so we expect a total blowout over the next four
(00:55):
days here. So got to keep my mind positive and
that starts off with taking this sition walk through this
forest and pulling in some nature.
Speaker 3 (01:03):
I'll see and see us.
Speaker 2 (01:05):
Don't judge a book bytes cover, don't you dare do it.
Don't judge that book by its cover. Total meth head
comes up to CS, has this forty seven dollars hair
blower and she's got a receipt.
Speaker 3 (01:16):
But here's the thing.
Speaker 2 (01:17):
She wanted the money back, but her card did not
match the card that was on that receipt. And you're going,
oh god, you know that she has stolen this something
something isn't right here. But don't judge a book byites cover.
She didn't get it.
Speaker 3 (01:33):
Here's an update on the book cover that I was judging.
She's up. She plays the game very well, and she.
Speaker 2 (01:38):
Did play it very well because once we said no
because the numbers did not match, she goes right into
the manager's office and it starts to you know, spoon
it out. You know that, hey, you know this, she
hasn't want it, she didn't need it, and she wants.
Speaker 3 (01:50):
Her money back. And what did the manager on duty do?
Speaker 2 (01:53):
Went ahead and gave her her money so they can
make that call about having you know, even though the
numbers did match, they can make that call, make the
customer happy.
Speaker 3 (02:02):
Move on. The woman that was just here, she was
really mad that she had to come up here because
of the cube.
Speaker 2 (02:07):
Bought right and so but you know, at that point
in time, that's when I usually become radio guy to
try to get her the lad And so she started
asking about my name CT and she says, because her
name is CT too, people call it that. And she goes,
my name is Claire Teresa. I said, well, well, what's
your name again? And she said Claire Teresa.
Speaker 3 (02:28):
I'm Claire Runs and so.
Speaker 2 (02:33):
But she left here smiling when she when she came
up to your customer service, she was not in a
good movie.
Speaker 3 (02:38):
So if you'll me to teach us some radio stuff, I.
Speaker 2 (02:39):
Will, Yeah, twenty five songs in the role without talk.
The price of eggs are finally coming down. You know
what else is coming down? The price of turkeys. People
are buying turkeys this weekend, and it's Memorial Day weekend
on Thanksgiving, and they're only like nineteen cents of pounds,
so a couple of bucks for a ten pound turkey unbelievable,
(03:00):
and people are buying into it because it's like what
I can eat turkey, a lot of it and barely
pay any money for it. We've got a guest at
coin Star, that's where you exchange your coins for cash.
This gentleman has been standing there for forty minutes. And
I went over to find out exactly how much he's gotten,
you know, adding up and because I have to make
sure that my till at Customer Service has got that
(03:22):
kind of money. Well, it stopped at seven hundred and
twenty five dollars, and I'm thinking, okay, all right, we
got the money ready to go, and then all of
a sudden he comes back in the store with even
more coins. This could be one thousand dollars thing and
even more for this gentleman. And you know, so we're
trying to take care of our tills, and then we've
got people winning the lottery and that four and five
hundred dollars, so our till keeps going empty. So far,
(03:44):
the ticket that I'm holding right now is seven hundred,
nineteen dollars and sixty one cents. He's still doing the
coins in the coin star and it's just over four
hundred dollars. And I asked her, I said, where did
this money come from? Oh, I've been collecting it for
about ten years.
Speaker 1 (03:57):
Please do not move. There's more CTCs coming up next. Hey,
thanks for coming back to CTCs.
Speaker 2 (04:05):
Transition Walk day number two out of four. Out here
on this path today, inside this Force in South Charlotte
pretty late today. The reason being is because I'm a
pr person, a promoter put me up for an interview
with a professional wrestler and then changed their mind at
the last minute on the time I was supposed to
check in, so it made it look like that I
was the one that was being late. And so he says, hey, man,
(04:26):
let's make it up. Let's get you in there a
little bit later, which was about an hour and a
half later. And I played by one rule when it
comes to hey CS Day, and that is I have
to be at a studio by eleven thirty, not today.
I went over that line. I broke the rules because
somebody changed something on me. But you know what, I'm
out here the piece of the tranquility. It's time to
(04:48):
just get ready for CS because it's still Memorial Day weekend,
and being that it's a Friday, it's.
Speaker 3 (04:53):
Going to get really really busy. We have to rang chief.
Speaker 2 (04:58):
You guy that sent protis let me, well, he bought
his girlfriend a concert ticket for tonight's done.
Speaker 3 (05:04):
Not two concert tickets, one user ticket. What yeah? And
so I called him a sugar daddy. Wow he is,
And so everybody in the back is back there going. No, No,
she's going to the concert with somebody else. You just
opened the door for Yeah, you opened the door for
her to meet somebody. Yeah. So hopefully she's the one.
And he's being an innocent little high school student, is
what he's being. He says nice, nice, the wrong war
(05:27):
and I hope she's the right one.
Speaker 2 (05:29):
That could end up really bad because she might not
come back that night tonight, she might not come back.
Speaker 3 (05:35):
Welcome to a Memorial Day weekend. Oh, it's crowded, and
I think about it.
Speaker 2 (05:39):
Is so is that in between two and four o'clock,
the staff on the Registers tree down is just two.
So all of a sudden, now we've got the lines
that are like three or four people deep, and we're
trying to get these people out of here so they
can get into the Memorial Day weekend. This right here
is just the picture that I knew would be hitting this,
and I'd probably curse to herself when I said that, Yeah.
Speaker 3 (05:58):
It's kind of all right, but it's not kind of
light anymore. Has a brand new flavor.
Speaker 2 (06:03):
It's the Grilled Beer Brought Man limited Edition, just in
time from a Memorial Day weekend and of course, Miller
Lite is on the front cover, so it's gonna be
really super interesting to find out what this is gonna
taste like. Of course, it's going to start with the smell,
and it doesn't really have a like a large smell
to it at all.
Speaker 3 (06:22):
All right, let's do it. We're gonna try now.
Speaker 2 (06:24):
The Kringles Grilled Beer brought limited edition from Memorial Day weekend.
Speaker 3 (06:30):
That could actually be very very addictive. I'm gonna go
with this one, dude. That was a bad joke of
the day when I got to be shared. Dude, I
hear bad jokes all fucking yline. You gon't like to
do a fake laugh because you mean, what did he say?
I never play Why? Why should you never play cards
in the jungle? Yeah, because there's a lot of cheetahs.
Speaker 2 (06:51):
And I was like, oh my yeah, yeah, that was
I mean, I couldn't even give that a golf clop.
Speaker 3 (06:55):
I mean, it was kind of so bad. I kind
of legit laughed, but it was more fake than to
be like, oh.
Speaker 2 (07:00):
My god, just got word that our bartender has injured
his foot. A keg has fallen onto his right foot.
The reason why the keg fell was because they keep
the kegs in the meat cooler and it is so
full of meat in there that you have to move
things around. And he was trying to do a balancing
act and basically fell off the trapeze and the keg
(07:23):
fell right on his foot and he's pretty injured, pretty injured.
Speaker 1 (07:27):
Please do not move. There's more CTCs coming up next. Hey,
thanks for coming back to CTCs.
Speaker 2 (07:35):
Transition Walk Day number three out of four. It is
an icy cold day this spring day in Carolina. This
means one thing. People that are coming to the grocery
store are probably going to walk in late because this
is the kind of day where you can get some
junk done around the house. Yeah, clean up for spring,
do some yard work, do something other than sit around
(07:57):
binge watching or walking to a grocery store. Stopping by
the grocery store bar, get yourself a wine or a seltzer.
So I expect that today, Memorial Day weekend continues and
people are definitely on the move and they are buying
in a huge way. And the reason why is because
they're all buying for big barbecues. It's it's family get
(08:18):
together time. And you know, I'm gonna document this just
for the hell of it. There's a there's a measle
outbreak in New Jersey, There's been one in Texas for a.
Speaker 3 (08:28):
Couple of months.
Speaker 2 (08:29):
Now, all these people traveling from around the country. Are
we going to face this just like we did with COVID.
I'm not seeing pandemic style. But you know, hey, the
measles are happening all over the nation.
Speaker 3 (08:42):
You know how we're supposed to engage with our guests. Yeah,
this gentleman comes up. He's got he bought the wrong milk.
Speaker 2 (08:47):
He was supposed to buy coconut milk, and he said
he bought the other stuff, and so.
Speaker 3 (08:53):
He gets lost out in the story. He can't find it.
Speaker 2 (08:54):
So I find him because I was seeing him wander
all over the place. Yeah, and so so I think
we start laughing. We had start having a good time.
But the whole conversation started with thank you for serving
our nations.
Speaker 3 (09:03):
Memorial being weekend made him feel good. Yeah.
Speaker 2 (09:05):
So then when he when he it's all done, and
he signs his little paper because he's the big milk
that he bought first of all sixty four per cents,
So the other stuff was two thirty nine, and I
and he is getting ready to leave. I said, James,
you have a great weekend, all right. He walks all
the way over to the door and comes walking back
here and he says.
Speaker 3 (09:20):
How do you know what my name is? What? Yeah?
Speaker 2 (09:23):
He changed on me so quickly. He says, how do
you know what my name is? And I pointed at
the piece of paper and I said, this is you, James.
Oh shit, and he goes, this is I totally forgot that.
Speaker 3 (09:32):
Whoa what was his name on a receipt? Yeah?
Speaker 2 (09:37):
No, no, no, the little piece of paper when you
when you got return Yeah yeah yeah.
Speaker 3 (09:42):
And so I've gotten you from looking down at that
just for a split second, and so I can say
you know my name? I never thought about that. Yeah,
that's probably why I don't do that, because it freaks
him out. Yeah.
Speaker 2 (09:52):
Well, I was just thinking it probably would freak me
out for a minute, like how the fuck do they
know my name?
Speaker 3 (09:57):
But it's like, you just get me a through of
paper with your name on it? Yeah? Yeah, yes, that's crazy.
Let's be like Vietnam. He's Vietnam. Oh very nice. Yeah.
Speaker 2 (10:05):
Yeah, I'm assuming he had on the hat the hat
yeah yeah, yeah, Vietnam hats.
Speaker 3 (10:11):
Yeah, yep, yep, yep.
Speaker 2 (10:14):
As a form of team building, what Tristan and I
do when we are together, and it's usually god, you know,
for the longest time, it was like three months where
we weren't together. But when we are together, either on
Friday or Saturday, the first thing that we do to
build up the team is we we buy dinner and
we all have dinner together as a team. And it's
not trying to buy people's support. You're busting some serious
(10:35):
ass man. Thank you so much. Get up here and
get yourself a piece of pizza. And we've done tacos,
We've done so many different things, sub sandwiches together. So
you know, that's one of the fun things about working
the nighttime team, which we've always called it the Circus
Saturday Night. You know what happens on a Saturday night.
Our guests come in pretty pretty drunk, pretty drunk. In
(10:55):
my five years with this store, I haven't seen this
before though. She barely got into the store and she
was all ready to drop the big vomit, and you know,
Tristan as quick as she is, I mean, she grabbed
that trash can in a heartbeat, and then the girl
spent like seven minutes, just hung over on that on
that trash can like a toilet.
Speaker 3 (11:16):
Oh smells horrible.
Speaker 2 (11:20):
Ships and Hoy Cookies has a brand new flavor, and
I do not know how they did this. I mean
ice cream sandwich inspired chips a Hoy Cookies.
Speaker 3 (11:28):
And you say we had to put it in the freezer.
Speaker 4 (11:30):
It says on the flint, it says chill for a treat.
And if it's ice cream sandwich inspired, I feel like
freezing it. Okay, it would have been the better bed
instead of just getting it cold, because then she's going
to taste like a cold chocolate chip cookie. We might
as well get the full experience.
Speaker 3 (11:42):
Right. It really does look like one of those ice.
Speaker 4 (11:45):
Cream Yeah, that's why I decided to breathe it.
Speaker 3 (11:47):
Let's see how child boot it is.
Speaker 4 (11:49):
Oh you dad, they're kind of salt.
Speaker 3 (11:50):
So it feels like a normal chips Ahoy Cookies.
Speaker 4 (11:52):
It's a frozen cookie, so.
Speaker 3 (11:55):
I'm glad that it's cold. The ice cream comes second,
Oh there it is. Yeah, it comes second, so I
can get the.
Speaker 4 (12:00):
Cookie pers like I have the after taste of ice cream.
Speaker 3 (12:04):
Yeah, that can be very addictive.
Speaker 4 (12:07):
Well, I hope so, because they're going home, with you. You
gotta take either of the pizza.
Speaker 3 (12:13):
You take one or the other. I can't take it
all man.
Speaker 2 (12:18):
Transition Walk, day number four out of four. Something just
hit me on this walk through this forest, and it
kind of just made me take note of reality. I
get as much sleep as I work at the grocery store,
eight hours, both of them. It feels like eight hours
(12:40):
when I'm in customer service, but my eight hours of
sleep feels like only three minutes. Wow, that just doesn't
seem fair. And then here's the funny part about the
whole thing. I bitch you moan about how fast life
is moving. Maybe I need to be at that job
more often, just slow things down. And we are here
(13:02):
Sunday before Memorial Day, and people are buying up the
store in such a huge way, and we're talking all
things barbecue, all things family, all things.
Speaker 3 (13:12):
Me me me, me, me, me me, And you know.
Speaker 2 (13:15):
They've been in pretty good moods, but it doesn't mean
that they're going to stay there. As we get closer
to the end of the day. There's a high yellow
belt martial artist that comes in here every Sunday, and
it's fun to sit there and talk with him, talk shop,
you know, to compare notes because one of the things
about being a third degree black belt is that you know,
you really want to see if they're learning their lessons,
and so you ask questions and you find out if
(13:35):
they're nervous, if they're doing different tournaments and things like that.
But once again, one hundred percent of the reason why
I work at a grocery store is to be.
Speaker 3 (13:43):
With my community.
Speaker 2 (13:45):
Because of the heavy crowd action that we've had for
the past four days of my life, you know, you
try to do everything humanly possible to stay positive, you know,
to find solutions.
Speaker 3 (13:53):
To help people out in ways.
Speaker 2 (13:55):
Because there's a lot of newbies in town, they don't
know where half the junk is in the store. So therefore,
you know, I take them to it. And why do
I do that? Why do I personally take them to it? Well,
because when I go into Low's or Home Depot and
I'm looking for something at Lows or Home Depot, what
happens is is they go, it's over there, and I
can never find it. So I don't want to be
like them in this store. I want to make sure
that they find what it is that they're looking for. Well, today,
(14:17):
when you're trying to be positive. Somebody who buys over
sixty seven dollars worth of chicken fried chicken, they say
they took it home in less than twenty minutes. Now
they return to the store, there's feathers all over the chicken.
Oh it's too dry. It's got a really bad taste
to it. We tried every bit of it. Double your
money back. Well, there you have it. Another exciting week
(14:40):
of ct cs. The upste downs, the twist, the spins,
the trips, the stumbles, the oh my gods, and the drama.
There's always got to be drama. And the more and
more that we get to know our guests, the more
and more we get to hear and experience their drama.
But you know what, that's what I was called to do.
That's what a lot of people in retail were called
(15:01):
to do to be incredible listeners. You know, tend to
always kind of get jealous of the bartenders and the
nurses because it's what they do.
Speaker 3 (15:09):
They listen.
Speaker 2 (15:10):
There are professionals when it comes to that, and that
is so therapeutic.
Speaker 3 (15:14):
Hey, do me a favorite. Create your own podcast.
Speaker 2 (15:16):
Let's create an entire community of podcasts where you take
us behind the curtain to show off your wizard.
Speaker 3 (15:22):
I'll see you next week.
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