Summary: Hey there, welcome to the latest episode where Kelli Hayes Smith and David Shull from Tern Travel are chatting up a storm about tech in the travel biz.
They're diving deep into the struggles travel agents face with ancient tech and why we're all craving some fresher options.
From the mind-numbing manual data entry to the headache of dealing with a bunch of disjointed systems, they're shining a light on all the messy stuff that slows us down.
But fear not! They're also championing the cool ways AI can swoop in and save us time, all while reminding us that the human touch is still where it's at.
Plus, they're dishing out tips on how to streamline our workflows and make our lives easier. It's a wild ride through the world of travel tech, and you won't want to miss it!
Takeaways:
- Old-school tech and system chaos? Yeah, they're big headaches for travel pros.
- AI? It's like our superhero sidekick, taking care of the boring stuff so we can focus on what we do best.
- Want to stop dropping the ball? Time to embrace streamlined processes and handy automation.
- Emails and travel tech? They're like peanut butter and jelly – a perfect match for making our lives smoother.
- Making checkout feel like a breeze? That's the secret sauce for building trust and sealing the deal.
- Know your worth, travel pros! When you're tech-savvy and professional, clients will pay what you're worth.
- Say goodbye to just booking – it's all about crafting killer plans that make clients' dreams come true.
- Protecting your business? Think solid terms and conditions and being savvy about chargebacks.
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