Episode Description:
This week’s travel headlines are big—and we’re unpacking them all. Kelli Hayes Smith and Cyndi Williams dive into the stories making waves in the travel advisor world, from a real overboard incident on Disney Dream to the busiest travel week in 15 years, AI trip planning tools, and shocking Facebook account deletions.
In this episode:
[00:01] Disney Dream incident: how to handle tough conversations with clients
[06:43] TSA & AAA numbers confirm the biggest travel surge in 15 years
[08:47] Niching, flexibility, and riding the travel trend waves
[10:43] Loyalty marketing strategies to increase repeat clients
[14:52] Flight cancellations, crisis management & advisor visibility
[18:40] Why training programs matter (and most are falling short)
[26:58] Google’s AI Trip Planner: threat or opportunity?
[33:56] Using AI as a tool—not a replacement—for real service
[37:11] “We Called It”: Facebook accounts being deleted for mass content
[46:00] The exact policies Meta is cracking down on
[52:26] Final reminders for Wander Beyond and our July 3rd payment plan deadline
🎟️ Get your Wander Beyond ticket: Join us October 2–3 at the Contemporary Resort in Walt Disney World. Four-payment plans end July 3rd!
🎓 Access our free trainings + global calendar: Sign up for your free account at Wanderlust Campus.
💬 Have questions? DM us on Instagram or Facebook!
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