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October 18, 2022 12 mins
When storms like Hurricane Ian strike, many people have to cope afterward with losing water service. Power outages mean pumps can’t process and treat drinking water or sewage, and heavy stormwater flows can damage water mains.
In Jackson, Mississippi, rising river water overwhelmed pumps at the main water treatment plant on Aug. 29, 2022, following record-setting rain. For a week, more than 180,000 residents were forced to find bottled water for drinking and cooking. Even after water pressure returned, many Jackson residents continued to boil their water, questioning whether it was safe to drink.
Jackson had already been under a boil-water notice for more than a month before the crisis, which arrived like a slow-motion bullet to the city’s long-decaying infrastructure.

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