086- How Toxic Behavior Can Impact Your Bottom Line with Guest Catherine Mattice Zundel

Many businesses allow toxic behaviors to occur because they don't know how to stop them, and they don't know the risks. Bullying, for example, is dangerously close to harassment, and employees will call hostile work environment to get your attention. This episode provides insight on how your organization may be facilitating toxic behaviors, and how to create a positive culture that won't allow bad behaviors to thrive.

Our guest is Catherine Mattice Zundel, CEO of Civility Partners. Her clients include everything from Fortune 500’s to small business – and she’s served almost every industry you can think of. She’s appeared on or in NPR, CNN, USA Today, Forbes, and more as an expert and is a best-selling author of three books.