01:56 – Introducing today’s topic: Creating a Living Culture with Authentic Leadership
02:10 – Defining what we mean by ‘culture’
05:35 – The Theranos Example
07:12 – Culture as a differentiator
08:12 – Understanding your core values
10:19 – The Zappos Example
12:22 – Why leadership is key to culture
14:19 – Authentic leadership defined
16:17 – The importance of building trust
18:08 – The Operations vs. Sales Example
19:24 – Taking a financial hit in order to retain the integrity of core values
20:30 – Characteristics of an authentic leader
21:34 – Finding your purpose
22:34 – The Disney Example
24:56 – Michael reiterates the importance of differentiating yourself through authentic leadership
27:29 – Michael teases the topic of the next episode of CEO Brain Food
27:58 – Where to find Michael’s Functional Team Scorecard
TWEETABLE QUOTES
“To me, culture is your combination of your core values, your purpose, and the direction your company is taking.” (02:23)
“When you have a great culture, it can be a differentiator in the market.” (04:23)
“Be thinking about culture as a way to be different, a way to differentiate yourself.” (07:12)
“Leadership creates culture. So, if you’re the CEO, your job is to articulate why your company exists, what it stands for, what it believes in, and what it values and especially where it’s headed.” (12:22)
“To build trust you need to be vulnerable. You need to be able to say, ‘Gee, I don’t know the answer to that question. Let’s do some research and figure this out.’” (16:17)
“The authentic leader is gonna show what they do and how they do it by consistently demonstrating with their own behaviors – their words and actions – their commitment to the core values and the core purpose of the company.” (20:30)
“By choosing true authenticity, your team is going to have more confidence in you.” (26:46)
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