Episode Transcript
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(00:10):
Welcome to create, build, managethe entrepreneurs Toolbox. Here's your host,
Scott Miller, and welcome to theshow. My guest tonight has endured years
of speech therapy for severe stutter andspeech impediment. They're going to become an
award winning ted X speaker. He'sa speech coach and a trainer, Derek
(00:34):
Noble's America's skilled trainer. Derek,my good friend. Welcome to the show,
Scott Miller. Good to be withyou again, My man, how
are you. I'm doing great,doing great. That's I love that microphone.
You got a serious microphone, tonight. That's all I do. I
have a good friend of mine whois a television producer in Toronto, Canada,
and he recommended this one to me. He heard at something I did
(00:55):
on Facebook Live and he said,great content, but your microphone is terrible.
This is a YETI X yet blue. Yeah. And of course a
friend from Canada would recommend something calledyetti, right, of course. Yeah,
So I love it. It's huge, but it works. Well.
Let's talk about your story for thosewho are meeting you for the first time.
(01:18):
Now you've been on our show.When we were just a podcast,
I say just a podcast. We'rebringing you back on the TV version of
it. But let's hear your storybecause I just entered. You know,
it's an amazing story. It's onething to overcome it, but to overcome
it and be a ted X speakerand now you're helping other people. Come
on, Derek, that's awesome.It's an interesting story. I had a
(01:40):
severe stutter and a severe lisp,so it took me forever to get the
words out. With the stutter,and then with the lisp, I was
literally spitting and drooling when I spoke. So I was in a speech therapy
until the age of twelve. Imean every day. In fact, I
wouldn't even be able to be inclass with everybody else. I would be
dismissed to go down the hallway whereI spent the rest of the day with
(02:02):
a speech therapist because I could notfunction in class. So I finally just
got tired of being made fun of. I mean, you know, I
got laughed at, I was bullied, I was made fun of. I
even had my teachers laughing at me. So I just went to my speech
therapists and said, what little extracan we do to get me over this?
Hump, and the rest, asthey say, is history. I
(02:23):
ended up graduating from high school andgoing to major in speech communication. And
now the kid who couldn't talk can'tshut up. Man, that's awesome it
yeah. So, but I'm curiousthat kid who's twelve years old. Did
you see yourself doing this? Imean, I mean, be honest with
me here, Actually you know whatI did. I did. It took
(02:46):
a while for me to see it, but my speech therapist showed me that
you'll never get there if you don'tfirst see yourself there. And that's a
lesson that has stuck with me allthese years. Honestly, Scott and I
share that with everybody. The firststep to get there, wherever you're there
is, the first step is actuallyseeing yourself there. So I would no
(03:06):
joke, don't laugh at me,but I would watch the Today Show when
I was a kid with Bryant Gumble. Anybody remember Brian. Oh? Sure,
I would watch the Today Show andI would have a hair brush in
my hand pretending it was a microphoneas a kid, and no, and
seriously I believe it be Briant Gumble. I would be interviewing people like Brian.
I would interview people around the house. I interviewed my dad, I
(03:27):
interviewed my siblings and things of thatnature. So I practiced, and I
certainly saw myself. I don't knowif I saw myself traveling around the world
like I do. I don't knowif I saw myself influencing people the way
I do. But I certainly sawmyself as a speaker. Yeah, well,
listen, that's a great role model. He was one of the one
of the best. His work wasgreat, and I can relate to that.
By the way I've done media.I was publishing my own newspaper in
(03:53):
my house with a butcher paper mydad brought home from the grocery store.
And by the way, I hadone subscriber. And I want to think
my mom again for subscribing to mynewspapers. So her mom's the greatest.
Moms are the greatest, love theyare, indeed, they are indeed.
So um Now that's that's awesome.Now you currently work with clients, and
(04:14):
you've got a laundry list of peopleyou work with. What are some names
you can you can share with ussome people that you are currently helping or
have worked with in the past.US Army, the US Navy, US
Forestry Service, one of the largestcosmetic companies in the world, Jaffra Cosmetics.
Uh, the largest union in theworld, United farm Workers so uh.
(04:35):
And then lots of individuals I workwith. I try my best not
to name individuals. I like toname companies for privacy issues. I try
not to name individuals, but butI work with high ranking CEOs, high
ranking officials, and multinational corporations.I have at least one high ranking government
official based in Washington, DC whowith whom I'm working as a speech coach.
(04:59):
I mean, he's he's kind ofnew to the position. Uh,
and he does not like giving pressconferences and doing press events, and he
just felt kind of insecure about that. So he reached out to me via
Facebook, Hey, can you helpme get camera ready? Is it?
Yeah? Is it by chance thePresident? Because uh, if it's not
the President. Interestingly enough, though, one of the things that I relate
(05:21):
to with the President is that thePresident was also a STUTTHERER. So my
my my heart goes out to peoplewho had speech impediments and have overcome them,
you know, whether you like themor not. The story is a
great story, No, I jokeand We're not a political show. I'm
not getting political. But it's beenwell well documented he doesn't like press conferences.
(05:42):
That's why he does not like pressconferences. And I actually think Scott,
I don't know if he will admitthis, but I actually think part
of it is still some of thatresidue from having been a stuther. As
a stutherer myself, I know,I don't think you ever get to the
point where you're never self conscious.So I think with him, part of
what might be happening is he mightstill be afraid that he's going to go
(06:02):
into a stuttering session, so thatthat kind of makes people hesitant. But
it's one of those fears that youjust have to conquer. It's like it's
a mountain. It's not going anywhere, so you can either sit there and
cry because the mountain is so big, or you can just get on your
hiking boots and get over that thing. Yeah. No, that's that's a
very good point. You're probably rightabout that. Interesting. A lot of
(06:23):
your clients are in government agencies.You mentioned the Milita. How did that.
I mean, it's like once youget one government client, the others
come. That's exactly what happened.Interestingly enough, the very first government client
I had was the US the NavalAir Force Base in Honolulu. Yeah,
Naval Air Force Base in Honolulu askedme to do a training on communication skills,
(06:48):
both written and spoken communication skills.And the commander, thank God,
with just so impressed with what happened. Now. He came to me afterwards
and said, you know, we'veoffered trainings before, people have not been
engaged. People have been on theirphones. He said, not only were
people engaged, but I've had peopleasked me in the past five minutes,
when are you bringing this guy back? And so that commander started passing my
(07:10):
name through the United States government atmilitary. So then I was speaking for
the Forest three Commission and the AirForce and the Navy, and it just
yeah, it just all blossomed fromthere. Yeah, if you need me
to go with you to Honolulu tocheck in on that client just now,
I will take you to Hawaii withme next time it happens. Certainly,
absolutely, but that's part of thefun of what you're doing. You mentioned
(07:31):
you never dreamed you'd be traveling theworld, and certainly maybe not as much
travel over the last couple of yearsbut you've gotten to see some fun places
I have. There are places thatI always wanted to see that I never
had a chance to see until Istarted doing this full time. I went
to Panama, I went to PuertoValiyarta, Mexico, which is where I
now have a home. In fact, i'm coming to you from Puerto Valiarda.
(07:55):
So I came here years ago fora speaking engagement and fell in love
with the play. There are stilla couple of places on my bucket list
that I haven't made it too yet. I haven't had a chance to get
to Australia and I have yet togo to Japan. Those are those are
the last two places internationally on mybucket list. So there you go.
If anybody has an event in Japanthat you want to let me know about
(08:16):
are you? Are you, bychance an anime fan? Because my daughters
are way into that and they wantto go to Japan to I don't get
it, but they love it.I you know what, Scott, I
don't get it either. I amnot an anime fan, but I know
lots of people. Isn't it isn'tit interesting that every anime fan you meet
is such a rabid fan. Imean, it's like they would give their
arm and leg for that space.I'm with you, though, I just
(08:39):
I just don't get it. ButI don't knock it. Listen. I've
had to learn anime just to havea conversation with my my thirteen year old
So yeah, it just it justnever appealed to me. But ay,
so you're living in Mexico. How'syour Spanish? My Spanish is improving a
story. I prindiendo espaniol pero espaniolsno mui bueno lo ciento see yeses taco
(09:01):
bell for lunch to taco Bell burrito. I took Spanish in high school.
Off my Spanish teacher is watching,She'll tell you I've filled it is the
only class I filled in. I'min Texas. Spanish in seventh grade.
I took Spanish in seventh grade andbeyond that, my only Spanish was basic
conversational Spanish from Sesame Street. SoI know how account to ten uno dullstress
(09:26):
right, I'm learning, though,I'm learning. Of course. My kids
had Dora the Explorer and that alwayshelps the most. The most forgetful person
in the world or blind person.Actually, I don't know if you know
this about Dora. It's like,where's the map? The map's right behind
you, Dora. And I knowI know Dora when I fee her.
(09:46):
But you know, don't don't chokeme. I've never seen an epithhold of
the show, but I I knowher when I see her. I know
the little illustration there you go.Yeah, I'm guessing they're not showing They're
probably not showing Dora down there inMexico, I'm guessing well, and here
in Puerto Villarta. The interesting thingabout Puerto Villarta, which is why part
of the reason why I wanted tomove here, is that there are so
(10:07):
many English speaking people here, andthe residents are so patient with those of
us as long as you show thatyou're making an effort to learn Spanish and
they will speak English with you.In fact, I went to a restaurant
recently and I was trying to orderin Spanish and the way they're just smiled
at me and said, sir,you can speak English to me. Don't
even stop even trying. That wouldthat would be he doesn't laugh. Okay,
(10:31):
cool, that's awesome. We're visitingwith doctor Derek Noble this hour,
coach and speaker and we're going todive into some more topics to really want
to kind of dive in on howyou can go from ordinary to extraordinary.
Sounds like a great topic. Stickaround, this is great build and manage.
We're background after this. M doesn'tmean this hour with doctor Derek Noble.
(11:35):
He is a coach and speaker andan amazing story and i'd say humorous
as well, Doctor Noble, haveyou thought about comedy? Is uh something
you can get into people? Peoplefay that to me all the time,
and I almost did it one timethere was an open mic night at a
comedy club in Los Angeles, andI almost did it, but the introvert
(11:56):
in me just chickened out at thelas minute. But I've been listen.
I love life. I'm just I'mjust a happy guy. This is not
an act. This is who Iam every day. But humor is good
though. I think humor helps youcommunicate, right, it sort of breaks
the ice. I totally agree.I totally agree. I also tell people
Scott, it's interesting you say thatbecause I have people that I coach who
come to me and say, youknow, I've been told that I need
(12:18):
to have humor in my speech.So teach me how to be funny.
And my response and thank you,and I know what that laugh at me?
You know where I'm going with it. My response has always been,
if you have to ask how tobe funny, you're probably not funny.
And if you try to be funny, it'll come across the wrong way.
So just be yourself, be yourself, be authentic. Yes, there you
(12:39):
go. Authenticity is what connects,and more so I think even now because
we have social media, we're talkingabout this all the time. This my
kid's generation generation Z Yeah, andthey're looking for an authentic leader. You
know, absolutely absolutely, if youcome across it's too polished and two rehearsed,
you really don't connect with your inta. We don't have a problem with
(13:01):
that on this show, do wedoesn't seem like we have a problem there
at all. So you would thatworked well together. We're not polished at
all. We're doing good at It'sawesome. That's awesome. Well, let's
talk about going from ordinary to extraordinary. It sounds great, and I think,
(13:22):
let's be honest, most people werecoasting through life really kind of doing
that ordinary thing. Yeah, whatdoes it take to take that next level?
To go to the extraordinary level whenworking with leaders, Scott, I
have yet to find one leader whowants to be mediocre. I have yet
to find one leader who wants tobe ordinary. They all want to be
(13:43):
ordinary, they all want to beabove and beyond, but they just don't
know how to get there. Andthe misconception is that there is this major
shift you have to do to gofrom ordinary to extraordinary, and that's not
true at all. You've heard itbefore. The only difference between ordinary and
extraordinary is that little extra. SoI just teach basically, there are four
(14:03):
little extra things. These are notmajor, they're not monumental, but they're
the little things that will make ahuge difference. There are at least four
of them that I share. Ican share them if you'd like me to.
Sure. Yeah. First of all, I say you need to add
a little extra imagination to your life. And what I mean by that is
(14:24):
I always tell speakers. Have Ishared earlier, my speech therapist said,
if you want to get there,you have to see yourself there first.
So I always tell speakers, imaginewhat your perfect day would look like.
I want you to describe for mea perfect day in your life. And
I want you to think about thatall the time. And if a leader
(14:45):
ever says to me, while I'venever thought about it, I don't really
know what a perfect day in mylife would look like. I said,
I would say, okay, wellwe'll stop until you think about it,
because you'll never get there if youcan't picture it first. So, oh,
go ahead, I was just gonnalet me jump in. I want
to know what your perfect day is. Ah, oh, thank you.
(15:05):
My perfect day is uh not beinguh not having to punch a time clock,
being able to do what I lovewhen I want to do it,
and to not have to ask anyoneif I can take a break or take
a vacation. You know, forme, it's not about the money.
It's about the freedom that comes withthe financial uh part. So yeah,
(15:26):
I want to be able to moveat my own pace. I'm certainly not
lazy, but you know, havingto get up at five o'clock in the
morning and then you'll catch a busor train somewhere at six to punch a
clock and ask somebody if I cango to lunch. That's never appealed to
me. So when you're when you'rehere, I'm with you on that.
So when you're saying when you're sayingperfect day, you're really talking about your
perfect every day. Yes, becausewhen I think perfect day, I'm sitting
(15:48):
on the beach with my wife,you know, enjoying a nice beverage.
But you're talking about the every daywork. Yeah, I got you now,
and perhaps I should say perfect everyday. Now. My perfect vacation
day is just what you describe.I'm not much of a beach person.
I love the water and I lovethe mountains. So my perfect vacation time
is being in the backyard looking ata mountain range and not having any schedule.
(16:11):
Yeah, sounds like a dream,all right. So the first part
is imagine your perfect day. What'sthe second one. The second part is
it takes a little bit of extraeffort. Is just that little extra effort.
The first part is extra imagination,second part is extra effort. The
dictionary is the only place I'm fondof saying. The dictionary is the only
place where success comes before work.So you're gonna have to do a little
(16:33):
extra effort sometimes. Now, forsome people that extra effort might mean waking
up an hour earlier to get somereading done. For some people, that
extra effort might mean taking a classonline during the pandemic while everybody else is
binge watching shows on Netflix. Nowyou have to ask yourself, what is
that little extra I can do togive myself an edge over other people?
(16:56):
And in this category, I tellpeople that there are at least three questions
you need to ask yourself. Questionnumber one is what do I really want
out of my life? Question numbertwo is am I willing to sacrifice for
what I want? And question numberthree is when am I going to start?
And that third question you have toattach a date at a time.
If you don't attach a date ata time to when you're going to start.
(17:19):
When you say you're going to takea class, when are you going
to take that class? You sayyou're going to learn how to hang glide,
when are you going to do that? You know, so you have
to attach a date and time today, little extra effort, Derek, you're
preaching. Now we're gonna have topass the offering plate because I don't do
that too. That'll preach, that'llpreach no, because because you're right,
(17:41):
I mean, that's true with everythingin life. You know, last year,
coming out of the pandemic, youknow, I focused on my health.
I lost forty pounds. People like, how did you do it?
I'm like, congrats, well,thank you. But it wasn't like I
just woke up and the pounds weregone. I had to eat right,
I had to head to the gym, I had to exercise, I had
to work hard. We're not goingto talk about how much weight I gained
(18:02):
back over the holidays. That's foranother show. But the point is is
it. I had to make thatdecision. No one made it for me.
And that's true with everything right.And I'm sure you didn't do a
drastic change overnight. I'm sure youdidn't say, Okay, on Tuesday,
I'm gonna eat pizza and then thevery next day, I'm just going to
eat bean sprouts. I'm sure itwasn't that drastic. It was a little
something that you probably did each day. I recommend to people, you know,
(18:23):
instead of a whole slice of cake, how about doing a half one,
And instead of you know, youreight glasses of water, why not
start with two and then you'll workon this. So it's just that little
gradual and once you get used toit, it becomes easier and easier,
and you're able to make the greatestsacrifice. And if you really want to
lose weight fast, let's get atelevision show and see yourself on TV every
(18:45):
night. It's a great plan ofthat. I am waiting for my TV
show. We gotta make it happen. We were gonna make it happen for
sure. Yeah, all right,So we've got to be purposeful. We
gotta imagine our perfect day. AndI think that really does speak. Going
back to that, I think thatspeaking what extreme what your vision is.
And then the second thing is isyou got to set a date. Setting
(19:06):
a date's important, right, becauseit's not enough to kind of throw it
out there and never have an enddate in mind. You really got to
say, by this date, I'mgoing to accomplish fill in the blank.
I got it. I got tolisten again, you have lived this,
yes, and so you had adate in mind, and look where you're
at right now, Ted X speakerand everything else you've accomplished. And interestingly
(19:29):
enough with that Ted talk, Ihad a date on my calendar, and
that date have been on my calendarfor five years. I had by this
time this year, I will havedone a ted ex And for me,
it was the year twenty twenty,and you know when my TEDx talk was
given yep, March of twenty twenty. So if you're wondering who to blame
for the pandemic, it all startedwith doctor Noble. I'm joking, of
(19:52):
course, Yeah, you told methe story. We got thirty seconds,
so we'll come back and kind ofpick it up for there, kind of
learned a little bit about we're throughtwo of him and again we're talking about
the four things you can do.This week you can get started on taking
your life from ordinary to extraordinary.If you're watching the show and you're tired
of your business, you're tired ofyour life not going somewhere, we're gonna
give you two more steps to helpyou out. You are watching Create,
(20:15):
Building, Manage. We'll be backright after this. I guess this Alburgs
(20:59):
doctor Derk Noble coaches and speaker.You can check out his website. It's
Derek Lewisnoble dot com. And we'revisiting this hour about the four things you
can do to go from ordinary toextraordinary. And Derek, let's recap the
first two and then we'll get extraextra imagination, meaning you need to sit
(21:19):
down and imagine what a perfect dayin your life would be. What what
do you want your life to be? What is success to you? The
second one is extra effort. Sometimesit takes just a little extra effort to
get over that hump. So you'llnever be extraordinary if you do everything the
same way every day. There yougo, all right, what's number three?
Number three is you need a littleextra assistance. And by this I
(21:42):
mean you need to have the rightpeople in your corner. By nature,
as human beings, we were createdfor a community. And you know we
were just talking about losing weight andholding yourself accountable. You'll never do that
successfully if you don't have some peoplein your corner who are willing to hold
you accountable. I always say,under this third category of extra assistance,
(22:03):
there are three people that you needin your life. The first person you
need in your life is a mentor, a mentor. And here's the Derek
Noble definition of a mentor. Amentor is somebody who has already successfully done
what you are attempting to do.Yes, and they're willing to show you
how they did it. Yes.And that's the two criteria for a mentor.
(22:26):
So you was my mentor I'm sorry, go ahead, I was gonna
say, using the weight loss theory, don't go to the person who's,
you know, let's just be honest, three hundred pounds overweight telling you how
to lose weight. There's a lotof people that are three hundred pounds overweight
trying to tell me how to loseweight anyway, So don't get me started
that there was somebody in my life, somebody in my family who has been
(22:47):
married and divorced three times. Theyare trying to give me relationship advice.
I'm like, you know what,the last person we need to be giving
the relationship advice is you, becauseyou're on your way to divorce court the
third time. But yeah, amentor is someone who's already done it successfully
and they're willing to show you howto do it. My mentor for years
has been and still is John Maxwell. I've been mentored personally by John Maxwell
(23:11):
for twenty five years now. Soyou need a mentor. The second person
everybody needs is a cheerleader, anda cheerleader is somebody whose only job is
to encourage you and keep you fromgiving up. The cheerleader does not care
if you're good at what you do. The cheerleader does not care if you're
an expert. The cheerleader only caresthat you don't quit. So you need
(23:34):
a cheerleader, somebody who's saying,Okay, you're trying to lose weight and
you're down two pounds, Come on, baby, you can do it.
You can do it. Even thoughthey know you're still heavy. They keep
cheering you on no matter what.So you need that mentor you need that
cheerleader as well. And the thirdperson you need Scott. Now, this
is a person that we need desperately, but most of us do not want
(23:56):
this person. And I call thisperson the behind kicker or the posterior kicker.
Now in the when I was doingthis for the Navy, they've said
another word that I won't repeat.But everybody needs a you know, behind
kicker. And this is the personwho cares enough about you to look you
in your face and tell you theuncomfortable truth. Look, you're being lazy
(24:18):
and you're making excuses, and youneed to stop stop making excuse it.
I don't want to hear you sayanything else. Just get off your behind
and get it done. We allneed that sort of drill sergeant person in
our lives who will not allow usto make excuses for our mediocrity. So
you need a little extra assistance.Those are the three people you need.
No, I think you're right,you know, I think as you're going
through the list, I thought,Okay, this is my mentor, here's
(24:41):
my cheerleader, and I'm like,who's the person kicking me from behind?
Yeah? I volunteer to be yourbehind kickers. There you go. You
go listen. There's a whole lineof people who want to kick me in
behind. But that's another show,another topic, another time. Another cup
of coffee somewhere, another cup ofcoffee. No, but that's great.
So who for you? Who areyour three that got she started? He
(25:03):
mentioned you mentioned your mentor, Butwho was your cheerleader and who was kicking
your behind? My mom was myfirst cheerleader, and actually now my cheerleader
is my sister in law, RosalindRoz is married to my oldest brother,
Willie, and I love to bragon them, you know, I you
know, I know you're not supposedto have favorite family members, but they
are my favorites. And Roz ismy cheerleader no matter what happens, no
(25:26):
matter what I go through. Sheis always in my ear. My sister
in law say, you know,a baby brother, I believe in you
and you can do that. Soshe's my cheerleader and my behind kicker is
a friend of mine in Detroit.His name is fred Frederick and I have
known each other for years. AndFrederick is the guy that I check in
with every week and he asks me, okay, so what were your goals
(25:47):
for the week. Did you accomplishyour goals? Why didn't you accomplish your
goals? And he does not letme off the hook. If there's something
I said I was going to dothat I failed to do, Frederick tears
me a new one and he doesn'tapologize. And Frederick, you know,
have some really colorful language. Youknow, I don't use profanity, but
he does. All so he usessome colorful language with me. But sometimes
(26:07):
that's what I need. Sometimes youneed somebody who's going to shake you out
of your sleep. Yeah, forme, I was thinking, you know,
I've had a lot of mentors.I've been blessed with a lot of
people who've poured into me. Butthe founder of our business, Ed Frazier,
meet with him on a regular basis. He was successful, wildly successful.
So he's been there, done it. My cheerleader for me right now
(26:29):
is my wife who loves me nomatter what. And then I'm going I'm
gonna work on that kick from behindone of the things we do, and
I'm gonna get your take on it, because you know, from a corporate
standpoint, we have self reporting accountabilityevery single day. So one of the
things that we do with our leadershipteam, all of us, every day
we report, We have a chatgoing, we report, here are the
(26:49):
three things I'm going to accomplish today, and then at the end of the
day, we have to report whetherwe did it or not. So yeah,
that certainly helps. That last piefis most part and tooth Scott,
You've got to have accountability because ifyou don't have someone who's going to hold
your feet to the fire without excuses, you'll you'll get lazy. So yeah,
you've got to have that accountability piece, all right. And by the
(27:11):
way, I'm going to add thatit becomes more challenging and I know you
know this with your with your clientswhen you become the boss, the CEO.
Yeah, surround your pea, surroundyourself with people is not afraid to
tell you when you're wrong. Absolutelyneed, absolutely sure. You've got to
have people who are who are notyes men and yes women, and people
(27:33):
who are willing to hurt your feelings. But you know if they if it's
coming from a place of genuine loveand concern, you know they're not going
to hurt you just for the sakeof hurting you. They will hurt you
for the sake of helping you.Yeah, all right, so or anxious?
What's the fourth The fourth one isyou need a little extra eloquence,
extra eloquence. And what I meanby this is you need to work on
your communication skills. I say thisto business leaders all the time. There
(27:56):
is a recent interact Harriss Hole thatsaid that ninety percent of employees in the
United States said the one skill thattheir leader is lacking, whether it's their
manager, their supervisor, or whatever, the one skill they're lacking is communication
(28:17):
skills. That's ninety percent of theworkforce. Ninety percent of the workforce said,
my boss is a terrible communicator,whether it's verbal communication or written communication.
You've got to work on your communicationskills because a leader who cannot communicate
will never accomplish division. A communicatorwho cannot lead won't get people anywhere.
(28:37):
But a leader who cannot communicate willhave some great ideas, but they can't
communicate them in the right way,so their ideas never take off. So
there are leaders who have some greatideas about change, but they don't know
how to communicate change to their people. There are some leaders who have some
great ideas about motivation, but theydon't know how to motivate their people.
So you've got to work on yourcommunication skills. And that's where I come
(29:00):
in. As a speech coach.I work with leaders specifically to help them
to convey their message in a waythat gets across to everybody. And one
quick thing about that, not everybodycommunicates the same way. So as a
leader, you've got to learn howdo I communicate to this person? Because
Person A may need different style ofcommunication from person B. It's my job
(29:22):
as the leader to learn how tocommunicate with each of my people individually and
then make that happen. Yeah,and communication is more than just how you
talk or form you use. It'sabout jnstant communication and I think you would
agree often what we do as leadersis we know what's going on our leadership
(29:42):
team knows what's going on, andthen there's this assumption that everybody in the
company knows what's going on because you'veheard about it fifteen times a week.
If I have a quarter for everytime I heard that, I'd be a
billionaire by now. I was justworking with an organization. I won't call
him a name, but I wasjust working with an organization. I was
doing some training with them, andI asked the managers. It was all
(30:03):
on the zoom call. I askedthe managers if they would leave the zoom
room for a moment because I feltthat the people weren't being totally honest with
me. So I have the managersleave the room, and you know what,
everyone said, This is not anexaggeration, Scott. Everyone to a
person said, our leadership team doesnot communicate with us. They don't tell
us what's going on. They thinkwe know what's going on, and we
don't know what's going on. Wedon't have any type of channel for us,
(30:26):
even when we have staff meeting.They said. Staff meeting is just
kind of like a pep rally,But they never communicate what's going on in
the organization. So we feel leftout and because we feel left out.
We don't give one hundred percent.Wow. Yeah, yeah, it's funny
how to communicate with your people.It's funny, Derek. Often the things
we need to do is really notthat complicated. It's not that hard.
(30:48):
We just make it. It's justthe little extras, just a little extra.
We make it complicated, for sure, we do. Man, you
got time for one more second segment? Can you stick around? I certainly
can, no problem. I alwaysmake time for you guys. All right
now, I want to I wantto talk about what's coming up next for
you, because I know you've gota lot of projects. Interested to know
(31:10):
that for sure. We're visiting thishour, doctor Derek Noble. If you
yourself are a business leader watching thisshow and you are struggling with communication,
the good news is there are peopleout there, like doctor Noble who'll be
happy to sit down with you andsort of unpack that. And I think
it does look different for each andevery leader. As he was mentioning your
(31:32):
leadership style, you may be greatat communicating via video. You may be
better at communicating via writing. We'regonna talk about that as well. You
are watching Create, Build, andManage time Scott Miller. We'll be back
right after this. If you're joiningTonight's show and you'd like to consume more
(32:30):
of this content, you can catchus on bizbod, one of the largest
libraries of on demand business content.Go to b i z bod dot com.
There you can watch tonight show ondemand. You can watch it on
Apple TV, Roku, Amazon,Google, your iPhone, your Android.
(32:50):
We'll even send you a smoke springif you like. It's bizbod dot com,
b i z v o d dotcom. Doctor Derek Noble is joining
us, and I'm curious what yougot working. What's what's next on your
calendar. I just got off acall with a guy who is going to
do some video production for me.This is something that I've been saying I
(33:13):
was going to do for a while. Uh and my behind kicker, Fred
just finally finally kicked me into it. I'm going to start my YouTube channel
on which I will be delivering fiveto seven minute segments of advice for business
leaders, just a little bite sizeof videos. So he's working with me
on pre and post production and animationand things of that nature. So I'm
(33:37):
finally going to put some of thesethings that I've been teaching and talking about
for years into manageable bite size segmentsfor the video community. So I'm really
really excited about that. UM AndI'm also starting to travel a little bit
more now now that we're lifting.We're dealing with lifting some of the issues
(33:58):
with COD, So my travel scheduleis picking up now a little bit.
I just got back from a speakingengagement in Las Vegas, and I'm headed
to Connecticut to speak for the studentbody at Post University next month. So
I'm excited. There you go.So you're going from Vegas to Connecticut,
Vegas to Connecticut and Mexico in betweenright right where I'm in negotiation to do
(34:20):
something in the state of Louisiana withsome educators. There. So lots of
stuff going on, exciting projects thatI'm excited about. Now. When you
travel and you're not speaking and you'renot working, what do you do for
fun? Like, like, doyou take a moment in Vegas to do
something for fun? Yeah? Youknow, what's what's what's Derek Noble doing
when he's not on the clock.I am so glad you asked that because
(34:44):
what I used to do, Scott, I was really bad with this.
I would travel around the world,but I would go to speak and then
go to the hotel to sleep,and then fly back out the next day.
And I had a really close friendof mine who said to me,
you're the only person I know whohas traveled the world, but you have
not yet seen the world. Andthat hit me. I'm like, you
know what, You're right. Iwent to Hawaii and I spoke in Hawaii,
(35:07):
but I didn't enjoy Hawaii. Soso what I did when I was
in Vegas. I'm not a gambler, but I didn't think I would have
much fun in Vegas. No,if you're not a gambler, what else
is there to do? But there'sso much more to do in Vegas.
Don't laugh at me. I thinkI'm the only kid from the hood who
was a big Barry Manilow fan.Stevie Wonder and Barry Manalo right next to
(35:28):
each other. Barry still has ashow in Vegas, and I caught it
twice when I was there. SoI love music. I'm a music fan,
so if there's live jazz, Iwent to a jazz club to hear
some jazz. One night. Isaw Barry Manilo twice. I went to
Sirk the Sole and had a wonderfultime. So I carved time. I
don't know if you do the samething, Scott, but when I travel
(35:51):
now, I always try my bestto add at least an extra day to
my travel just so I can goexplore whatever city I'm in. So I
haven't enjoyed it. I haven't donethat. But I did have a boss
one time that taught me the samething about having fun because I was just
I was the same way. Man, I go there, I have forty
meetings, I'm meeting hotel food,I'm in and out and uh. And
(36:14):
then I started working for him.Actually, Vegas was the first city we
went in because you've ever seen theStrip? And I'm like no, He's
like, well come on. Andthen we went to New York. He's
like, have you ever seen theEmpire State Building? Was like, yeah,
I'm being ever seen it, butI've not been to it. So
so now I do that now.I try to take time and have a
little fun and then get harassed bymy kids when I get back. Right,
(36:37):
what did you get to do apart? Yeah, you have to
go to the food in the airshop then bring things back for everybody.
So, yeah, last time Iwas in Hawaii, I went to Halo,
Hawaii. People always talk about Honoluluand Maui. If you go to
Hawaii, I recommend Hilo. It'sa smaller spot, but it's beautiful and
it's lush. And so I wentto Hilo and I did absolutely nothing.
(36:59):
Scott and I enjoyed every last minuteof it, just walking up and down
the streets. We're sitting. We'resitting here in Texas. Another ice storm
about to hit us and that soundsone in the middle of the storm down
there. Well, I have torub it in. But it's like eighty
one Mexico. U. Hey,that's all right, I'm I'm Texas.
(37:19):
This give me five minutes. It'sgonna be eighty one degrees again. So
we get the thing about Texas,it's always changes. We get we get
every weather and within a matter offive minutes. So all right, So
tell me the process. If you'reworking with a new client, what's your
onboarding process? What do you dosort of to meet with them and start
to figure out their path. Thefirst thing I do is I send a
(37:42):
custom design first steps questionnaire. Icalled it the first Steps Questionnaire, and
on it. I have some ofthe questions that I kind of alluded to
in our time together. You know, what does success look like for you?
Um, you know you want towork with me, So what will
a successful coaching session or coach seriesof sessions look like for you? What
are you trying to accomplish whether youneed to help with the most? Here
(38:06):
are two key questions. I askwhat are you best at? And what
do you need to improve upon?Because every leader needs to know what they're
good at, and all of usare good at something. We are each
good at something. There's something youdo that you could do it so well
you could do it in your sleep, and you need to know that.
And it's not being braggadocious. Everybodyneeds to know, hey, I'm great
(38:27):
at this. But leaders also needto know what they're not so great at.
So what is it that you don'tdo well with? So I ask
them those types of questions, andI ask them even more specifically, how
important is it for you to getpast these things that you think are holding
you back? And I will say, Scott, not everybody is a match.
(38:49):
Not everybody is a match. Ifyou don't mind my sharing, I
just share with somebody yesterday who wastalking to me about my potentially being their
coach, and the first question outof their mouth was how much is this
going to cost? Me? AndI said, you know what, I
don't think we need to work togetherwith all due respect, because if the
first question out of your mouth ishow much is it? I'm not saying
you should never be concerned about money. Of course you need to eventually ask
(39:12):
how much of an investment am Igoing to make? But if that's the
first thing out of your mouth,you're probably not going to be a good
fit because the first thing out ofyour mouth should be what can I do
to get better at what I do? If you know how many dollars am
I going to spend? I don'tthink you and I are going to be
a good match. So, butI love people I have to turn down
No. I love that though,because it just shows that you're not It
(39:35):
shows where your heart is. Yourheart is really helping people, and by
the way, you have to beteachable in order to learn. And what
you're really saying is that person wasnot at a place yet where they're teachable.
They may be, they may getthere, all right, they may
How can we get How can weget a hold of you. You can
reach me via social media. Youcan go to me. My website is
(39:57):
Derek Lewis Noble dot com and onthe first page of that website is an
information sheet that you can send out. You send that to me and I
will send you a free bonus gift. So you can reach me on my
website. You can reach me viaemail. My email address is Derek at
Derrick Lewisnoble dot com. And youcan also reach me on Twitter and Instagram
doctor Derek Noble, Twitter, Instagramand Facebook. Just Derek Noble or doctor
(40:22):
Derek Noble and you will find me. Look for the Derek Noble TV show
coming to Bus TV soon. Ifeel that's going to happen. So thank
you for tuning in. Appreciate youyou've been watching Create, Building, Manage.
Until we meet again, so longeverybody,