They talk about the annual water treatment process, where ammonia is temporarily removed from the water system to clear sediment, occurring throughout March. Lexi also warns of the dangers mylar balloons pose to power lines, potentially causing outages and hazards for linemen.
They also shine a light on the upcoming PWC Expo on March 22nd, an opportunity for the public to learn about utilities. They also clarify the difference between stormwater and sewage, and stress the importance of severe weather preparedness, while offering advice on emergency readiness.
The episode also touches on water conservation, billing for water usage, and PWC's commitment to customer service and maintaining low rates as a non-profit entity.
Timestamps:
Annual Water Treatment Process (00:00:25)
Discussion about the annual cleaning process of the water system using ammonia and chlorine.
Impact of Mylar Balloons on Power Lines (00:02:38)
Information on the dangers of mylar balloons getting stuck in power lines and causing outages.
PWC Expo (00:04:19)
Announcement of the upcoming PWC expo, where customers can learn about electricity, water, and wastewater services.
Difference Between Stormwater and Sewage (00:05:14)
Explanation of the distinction between stormwater and sewage, emphasizing the responsibility to keep storm drains free of chemicals.
Water Usage and Severe Weather Preparedness (00:06:27)
Insights into water usage billing discrepancies and the importance of being prepared for severe weather, including utility responses to emergencies.
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