ShakeShack #FastCasualNation #RestaurantIndustry
0:00 - Intro
0:14 - Rising food costs & staffing challenges
3:24 - Guest intro: Shake Shack’s Chief Development Officer
5:05 - Growth from 3 to 600+ global locations
7:51 - Expanding into suburbs, drive-thrus & bar concepts
11:35 - Tech & AI roadmap: kiosks, app, personalization
14:35 - Scaling while preserving brand values & culture
16:11 - Global expansion: 20+ countries & local menus
21:14 - Maintaining warmth & New York credibility
22:04 - Balancing digital orders with in-store hospitality
24:23 - Atlanta innovation center & kitchen tech
27:11 - Real estate shifts & development challenges
28:52 - Next experiential store: Atlanta & Las Vegas
31:00 - Reaching Gen Z & next-gen burger fans
33:02 - Rapid fire: new markets, metrics, trends
35:09 - Closing remarks & episode wrap
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