Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders

Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders

Every franchise needs expert advice. So, we're bringing the business strategy, marketing, sales, and franchise growth experts to you. Join franchising gurus to learn best practices in franchise sales, franchise software, franchise marketing, franchise operations, and even motivation and franchisee relationship management. We'll deliver actionable, valuable insights each podcast from true experts in franchising that are really doing what they talk about, rather than just talking about it. It's a subtle but important difference that you'll feel when you tune in. This is a no chest-beating podcast as well. There are plenty of those available. We focus on what we know will help emerging, growing and even well-established franchise systems take the next step toward franchising nirvana. We'll publish a new episode every 10 days, and episodes should last between 25 and 40 minutes. Enjoy!

Episodes

October 7, 2025 41 mins
Episode Summary: The Human Edge in a Bot-Driven World

This week on The Advisory Board Podcast, host Dave Hansen is joined by the ever-iconic Karen Booze—yes, the one with the unmistakable blue hair and a résumé as colorful as her story. From playing the oboe on the White House lawn with the Beach Boys to sharing a high school band room with Kurt Cobain, Karen’s life is as fascinating as her decades-long expertise in answering servic...
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A big thank you to ClientTether for sponsoring this episode of The Advisory Board Podcast. Their balance of automation and human touch is exactly what today’s discussion is all about.

This week, host Dave Hansen sits down with Bryan Shankman, co-founder & CEO of LeadTruffle, an AI-enabled sales follow-up platform built for speed-to-lead. Bryan’s path runs from early-stage rocket ships (Frame.io → acquired by Adobe) and time at T...
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A big thank you to ClientTether for sponsoring this episode of The Advisory Board Podcast. Their balance of automation and human touch is exactly what today’s discussion is all about.

This week, host Dave Hansen sits down with Amanda House, Director of Franchise Development Marketing at Lightbridge Academy—a leading early education and childcare franchise with over 160 centers open or in development. With experience across more than...
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Big energy today with guest Josh Yonke (yes, you nailed the pronunciation) — co-founder & CRO of Leashed AI and a long-time operator in franchising and services (Thumbtack’s first sales hire; helped scale to $100M+). Josh and Dave get real about how to actually use conversational AI to drive sales ROI — not the “spin up a chatbot and pray” version, but the integrated, on-brand, compliant, and relentlessly iterative version.

Josh...
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On this episode of The Advisory Board Podcast, host Dave Hansen chats with Nuttha “Nita” Goutier, founder of Sabai Thai Spa, about what it really takes to grow a brand without losing its heart. Nita opens up about the whirlwind launch of Sabai—complete with thousands of franchise inquiries in the very first months—and the real-world challenges of guiding candidates through the fear of making that first big investment.

Together, Dave...
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What really makes a franchisee “wealthy”? Is it the best location, the longest hours, or just a bit of good luck? According to franchise performance coach and bestselling author Scott Greenberg, it’s none of the above.

In this episode of The Advisory Board Podcast, host Dave Hansen sits down with Scott—author of The Wealthy Franchisee and Stop the Shift Show—to unpack the real secrets behind top-performing franchisees. With decades ...
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    The Advisory Board Podcast

    Big thanks to our episode sponsor, ClientTether, for making today’s conversation possible.

    This week, Dave Hansen welcomes his friend (and occasional karaoke co-star) Jim Stapleton, VP of Franchise Development at Caring Transitions—the largest senior relocation and household goods resale franchise. With 30 years in sales, six years in franchise development, and a knack for doubling system size, Jim blends p...
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    The Advisory Board Podcast — Featuring Tushar Mishra, Co-Founder & CEO of Delightree
     Episode sponsored by ClientTether — big thanks to them for supporting the franchise community.

    In this episode, host Dave Hansen sits down with Tushar Mishra, Co-Founder and CEO of Delightree, to explore how franchisors can stop talking about AI and actually start using it. From automating franchisee support to enabling data-driven coaching, Tus...
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    In this episode, host Dave Hansen sits down with Michael Moorhouse, President of Mosquito Shield, to unpack what it really takes to shift franchisees from a seasonal mindset to a year-round growth mentality. With nearly two decades of experience in the mosquito and tick control industry, Michael shares how the brand has evolved from scrappy startup to a finely tuned franchise machine—now 400+ territories strong and backed by the po...
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    Episode Summary:

    The Advisory Board Podcast — Featuring Pete First of BrightStar Care

     Episode sponsored by ClientTether — big thanks to them for supporting the franchise community.

    In this episode, Dave Hansen welcomes Pete First, Chief Development Officer at BrightStar Care, to unpack what it really takes to grow a franchise brand with staying power. With over 25 years in the franchise development world, Pete brings both sharp strat...
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    Johnny Franchise on Building Rock-Solid Franchisor-Franchisee Relationships

    Episode Summary:In this milestone episode of The Advisory Board Podcast, host Dave Hansen finally ropes in a long-time wishlist guest:


    the one and only Johnny Francis—aka Johnny Franchise. A Swiss Army knife of franchising, Johnny brings decades of wisdom, wit, and hard-earned perspective to a conversation that dives deep into the heartbeat of successful fra...
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    Episode Title: Helping Franchisees Grow — and Exit — With Purpose
    Guest: Fiona Styant, VP of Development, MOLLY MAID Canada
    Host: Dave Hansen
    Sponsored by: ClientTether — thanks for fueling franchisee success with smarter CRM

    What happens when your top-performing franchisees take their foot off the gas? If you’re Fiona Styant at MOLLY MAID Canada, you create a framework to steer them back into growth — or gracefully guide them toward a...
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    The Advisory Board Podcast
    Episode: Confidence, Culture & the Blushington Way
    Guest: Natasha Cornstein, CEO of Blushington Holdings
    Sponsored by: ClientTether – the smart way to grow your franchise.

    What do luxury beauty, Broadway, and power listening have in common? Natasha Cornstein, CEO of Blushington Holdings, joined us on this episode to share how a next-gen beauty brand is setting the gold standard—not just for glam, but for ...
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    Brought to you by our friends at ClientTether – making follow-up, automation, and sales acceleration easier than ever. Thanks for sponsoring today’s episode!

    In this jam-packed episode of The Advisory Board Podcast, host Dave Hansen welcomes the one and only Patti Rother—franchise development powerhouse, operator-at-heart, and founder of Root and Rise Franchise Development. With 18+ years of experience across brands like Panera, Bli...
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    Episode Summary: The Advisory Board Podcast – Paul Pickett on Purposeful Growth, Long-Term Thinking & Caring Leadership

    Sponsored by: ClientTether


    In this deeply insightful and refreshingly candid episode of The Advisory Board Podcast, host Dave Hansen welcomes the legendary Paul Pickett, Chief Development Officer and EVP of Franchising at Wild Birds Unlimited. With 36 years in the business and a reputation for authenticity, Paul...
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    Episode Summary for The Advisory Board Podcast

    Sponsored by ClientTether

    In this episode of The Advisory Board Podcast, host Dave sits down with a true heavyweight in franchise marketing: Lonnie Jones, founder and CEO of Local SEO Help. Lonnie’s been deep in the SEO trenches for years, helping franchise brands (including powerhouses like Horsepower Brands) dominate digital real estate in competitive verticals. But make no mistake—thi...
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    Episode Summary for The Advisory Board Podcast

    Welcome back to The Advisory Board Podcast, where we bring in franchise experts to help you grow brands that stand the test of time — and maybe even scale faster than you thought possible.


    Today’s guest? None other than Colt Florence, Senior Vice President of Franchise Development at Five Star Franchising. Colt’s not just a heavy hitter on the business side — he’s literally a big dude (f...
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    Episode Summary for The Advisory Board Podcast

    In this episode of The Advisory Board Podcast, host Dave Hansen sits down with Bennett Maxwell, founder of Dirty Dough, to unpack one of the most talked-about growth stories in franchising — and a masterclass in turning legal pressure into brand power.
    Bennett shares his journey from door-to-door sales and a successful solar exit to buying a single cookie shop and scaling it to over 75 u...
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    In this episode of The Advisory Board Podcast, host Dave Hansen sits down with Michelle Henry, founder and CEO of Face Foundry, one of the fastest-growing skincare franchise brands in the country — and a masterclass in modern franchising done right.

    Michelle shares the incredible journey of launching Face Foundry within minutes of selling her $25M apparel brand and why she built the entire concept out of a personal need for accessib...
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    In this episode of The Advisory Board Podcast, host Dave Hansen sits down with the deeply insightful Mark Michael, Co-Founder and CEO of DevHub, a leading website platform purpose-built for multi-location and franchise brands.

    Right off the bat, Mark brings the heat (and some serious shade game), challenging the franchise industry's outdated views on digital infrastructure. He explains why most franchise brands think they own their ...
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