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July 20, 2023 7 mins
Tired of employee turnover rates?

Discover innovative strategies that will make your property the ultimate employee hotspot!

In this episode, we're going to talk about some awesome strategies that can help you keep top talent. It's all about creating a work environment that people love and want to stick around in. So, let's dive right in!

Continue reading, watching, or listening and I’ll share strategies for retaining top hotel talent …

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/effective-strategies-for-retaining-top-hotel-talent-352

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https://courses.keystonehospitalitydevelopment.com/

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A Division of Keystone Hospitality Property Development
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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Tired of employee turnover rates. Discoverinnovative strategies that will make your property the
ultimate employee hotspots. Welcome to anotheredition of Hospitality Property School. I am
your instructor, Jerry McPherson. Ifyou haven't subscribed yet, do it now

(00:26):
and make sure to hit the littlebells so you'll be informed when I upload
a new video. You won't wantto miss anything I designed especially for you.
In this episode, we're going totalk about some awesome strategies that can
help you keep top talent. It'sall about creating a work environment that people
love and I'll want to stick aroundin. So let's dive right in,

(00:50):
continue reading, watching or listening,and I'll share strategies for retaining top hotel
talent right after word from our sponsor. Attention all current and aspiring hotel,
resort in, bed and breakfast andholiday rental owners and managers. Are you
ready to take your hospitality property businessto the next level? Look no further.

(01:15):
The Guide to Owning and Operating aHospitality Property Successfully Online course is here
to help you succeed. This courseis packed with valuable information and insider tips
from industry experts, covering everything frommarketing strategies and customer service to financial management
and staff training. Whether you area seasoned professional or just starting out,

(01:41):
this course is perfect for anyone lookingto grow their business and enhance their skills.
You will learn how to create amemorable guest experience and keep your guests
coming back from more. What areyou waiting for? Enroll today and start
reaping the benefits of these successful hospitalityproperty business Before the break, I said

(02:02):
I would share strategies for retaining tophotel tilement. First thing first. Offering
competitive compensation and benefits is super important. You'll want to make sure your employees
are getting fair salaries, health insurance, retirement plans, and pay time off.

(02:22):
You can also consider giving bonuses orprofit sharing programs to keep them motivated
for the long haul. Next up, professional growth and development opportunities are key.
Your employees want to feel like they'reconsistently growing and improving, so offer
training programs, membership opportunities, andchances for a career advancement. Regular feedback

(02:46):
and performance evaluations can help them seewhere they can improve. Creating a positive
work culture is a game changer.You want your employees to feel happy and
satisfied. At work, courage agood work life balance, listen to their
ideas and input, and celebrate theirachievements. You can even throw in some

(03:07):
perks like all free meals or wellnessprograms to make their experience even better.
Communication is crucial. You need tohave open and effective communication with your employees.
Check in with them regularly, havean open door policy, and give
them a chance to provide anonymous feedback. It's important to listen to their concerns

(03:30):
and take action on their feedback toshow that you value them. Are these
making sense of her? Let meknow in the comments. Diversity, equity
and inclusion are essential. Create aworkplace culture that embraces diversity and exclusivity.

(03:51):
Provide d EI training, establish policiesagainst discrimination and harassment, and promote a
welcoming environment. Help your employees learnabout different cultures and backgrounds to foster exclusivity.
Managing workloads and offering flexibility is vital. Employees need a healthy work life

(04:14):
balance to avoid burnout. Consider aflexible scheduling, remote work options, and
make sure the workload is reasonable andmanageable. If you were a member of
the Hospitality Property School group, asa bonus, I'm going to share waste
to find great employees. Before Ilet you go, I just want to

(04:36):
let you know that we are goingto be taking a short hiatus and this
will be our last episode until midSeptember. Now we're not taking a tour
of Europe or running away to asecluded tropical islands. We've been listening and
we are revamping Keystone Hospitality Property Development. Hopefully, while you're enjoying your summer

(04:59):
or for those of you in thesouthern Atmisphere winter, we will be working
on Keystone HPD to make it evenbetter for you. I'll send you the
occasional note to let you know howthings are going and about the relaunching plans,
and before you know it, we'llbe back, bigger and better than
ever. Thank you for all yourpast support and we look forward to being

(05:25):
even a more valuable resource for youin the future. See z. In
conclusion, hiring and retaining great employeesin the hospitality industry requires a strategic and
thoughtful approach. By focusing on qualifications, skills, attitude and cultural fit,

(05:46):
conducting thorough interviews, providing comprehensive training, and offering ongoing support and recognition,
you can build a strong and dedicatedteam that delivers exceptional guests, experiences and
dry your property success. Do youhave strategies for retaining top talent? Let
me know in the comments. Wecover more in all aspects of operating a

(06:10):
hospitality property in the Guide to Owningand Operating a Hospitality Property Successfully course Take
Advantage. You can find more informationat Keystone HPD dot com slash course.
You're gonna have access to this episodefor as long as you would like,
but if you'd like to see allthe bonuses you would have access to as

(06:34):
a member of the Hospitality Property Schoolgroup, check out the short video in
this episode post show notes. That'sit for today's episode. Till next time,
have a fun day. You havenot done so yet, sign up
for Insider Tips, give us awave on social and join one of our

(06:54):
groups, and make sure you getyour free copy of the How to Improve
your Hospitality Property six sas all ofthe foints were found in the shows
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