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July 13, 2023 6 mins
From eagle-eyed surveillance to an unwavering commitment to guest safety, find out why looking for the right qualifications for your hotel security team is the key to peace of mind.

Ensuring a safe and secure environment in your hospitality property a top priority, and the heroes behind it all are the hotel security employees. In this episode, I'll explore what it takes to become part of this specialized team.

Continue reading, watching, or listening, and I’ll share the qualification's hotel security employees should have …

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Episode Transcript

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(00:00):
From eagle night surveillance to an unwaveringcommitment to guest safety. Find out by
looking for the right qualifications for yourhotel security team is key to piece of
mind. Welcome to another edition ofHospitality Property School. I am your instructor,

(00:22):
Jerry McPherson. If you haven't subscribedyet, do it now and make
sure to hit the little bells soyou'll be informed when I upload a new
video. You won't want to missanything I designed especially for you. Ensuring
a safe and secure environt in yourhospitality property needs to be a top priority,
and the heroes behind it all arethe hotel security employees. In this

(00:46):
episode, I'll explore what it takesto be part of this specialized team.
Continue reading, watching or listening,and I'll share the qualifications hotel security employees
should have. Right after word fromour sponsor, Attention all current and aspiring

(01:11):
hotel resort in, bed and breakfastand holiday rental owners and managers. Are
you ready to take your hospitality propertybusiness to the next level? Look no
further. The Guide to Owning andOperating a Hospitality Property Successfully Online course is
here to help you succeed. Thiscourse is packed with valuable information and insider

(01:34):
tips from industry experts, covering everythingfrom marketing strategies and customer service to financial
management and staff training. Whether youare a seasoned professional or just starting out,
this course is perfect for anyone lookingto grow their business and enhance their
skills. You will learn how tocreate a memorable guest experience and keep your

(01:57):
guests coming back from more. Whatare you waiting for? Enroll today and
start reaping the benefits of these successfulhospitality property business Before the break, I
said I would share the qualifications.Hotel security employees should have education. A
high school diploma or g e edis usually the minimum requirement, but having

(02:22):
some college course work in criminal justiceor related field is preferred. A degree
in criminal justice or security management canalso provide a solid foundation of knowledge.
Certifications. A potential employee could standup from the crowd by obtaining certifications like
Certified Protection Professional, Physical Security Professional, or Certified Hotel Security Supervisor. These

(02:47):
certifications demonstrate expertise in specific areas ofsecurity and safety experience. Hotel security employees
with a background insecurity, law enforcement, or the military are highly sought.
After a minimum of two to threeyears experience in a related field, including

(03:08):
knowledge of hotel specific security challenges isideal. Communication skills. Effect of communication
with guests, employees, and lawenforcement is crucial. Being able to write
a detailed incident report and convey securitypolicies and procedures is clearly essential. Problem

(03:30):
solving skills. Hotel security employees needto be skilled problem solvers. They must
identify security issues and recommend appropriate solutionswhile remaining calm in high pressure situations.
Observation skills. A keen eye fordetail is vital. Spotting potential security risks

(03:52):
and monitoring surveillance cameras to identify suspiciousbehavior is an important part of the job.
Physical ability. Physical fitness is necessary, as security employees may be required
to stand or walk for long periodsand respond quickly to emergencies. They should
also be capable of restraining individuals ifnecessary. Are these making sense so far?

(04:17):
Let me know in the comments.Knowledge of laws and regulations. Staying
informed about security related laws and regulationsis crucial. Ensuring the hotel complies with
local, state, and federal regulationsis part of the rule. Attention to
detail. Meticulous attention to detail isvital for a security employee. Noticing even

(04:44):
the smallest detail and accurately documenting incidentsand records is essential if you're a member
of the Hospitality Property School Group.As a bonus, I'm going to share
the qualifications of a hotel security manager. In conclusion, hotel security employees and
managers are like play off final rolein maintaining safety and security within a hospitality

(05:08):
property. With the right combination ofeducation, certifications, experience, communication,
problem solving, observation, physical abilityand knowledge of the laws and regulations and
attention to detail, these professionals ensurea secure environment for everyone at your property.
Do you have guidelines for hiring hotelsecurity employees? Let me know in

(05:30):
the comments. We cover more inall aspects of operating a hospitality property in
the Guide to Owning and Operating aHospitality Property Successfully course. Take advantage and
get the course today. You canfind more information at Keystone HPD dot com
slash course. You're going to haveaccess to this episode forever, but if

(05:55):
you'd like to see all the amazingbonuses you would have access to as a
member of the Hospitality Property School Group, check out the short video in this
episode post show notes. In ournext episode, I will share the strategies
for retaining top hotel talent. That'sit for today's episode. Until next time,

(06:16):
have a fun day. If youhaven't done so yet, make sure
you sign up for Insider Tips,give us a wave on social and join
one of our groups. And makesure you get your free copy of the
How to Improve Your Hospitality Property's Success. All the links
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