The Key Qualifications to Look for in a Hotel Human Resources Employee | Eps. #344

Are you ready to take on the challenge of finding, training, and retaining top talent at your hospitality property?

The following are the qualifications of a hotel human resources employee that will help you succeed.

A hotel human resources employee, or HR employee, is responsible for managing the workforce of a hotel. They are responsible for recruiting, hiring, training, and managing the staff to ensure that the hotel runs smoothly and provides excellent service to its guests. I am going to discuss the qualifications that a hotel HR employee should possess.

Continue reading, watching, or listening, and I’ll share the vital qualifications necessary for sales and marketing employees…

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/the-key-qualifications-to-look-for-in-a-hotel-human-resources-employee-344

Take advantage of the Courses May Sale
https://courses.keystonehospitalitydevelopment.com/
Use code – celebrate50

Get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips

Join one of your private groups
https://keystonehpd.com/private-groups

Say hi on social
Facebook: https://www.facebook.com/KeystoneHPD

Twitter: https://twitter.com/KeystoneHPD

LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development

Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts

YouTube
https://youtu.be/DnA6WjrMS1k



A Division of Keystone Hospitality Property Development

Episode Transcript

(00:00):
Are you ready to take on thechallenge of finding, training, and retaining
top talent at your hospitality property.The following are the qualifications of a hotel
human resources employee that will help yousucceed. Welcome to another edition of Hospitality

(00:23):
Property School. I am your instructor, Jerry McPherson. If you haven't subscribed
yet, do it now and makesure to hit the little bells so you'll
be informed when I upload a newvideo. You won't want to miss anything
I designed especially for you. Ahotel human resources employee or HR employee is

(00:44):
responsible for managing the workforce of ahotel. They are responsible for recruiting,
hiring, training, and managing thestaff to ensure that the hotel runs smoothly
and provides excellent service to its guests. I'm going to discuss the qualifications that
a hotel HR employee should possess.Continue reading, watching, or listening,

(01:07):
and I'll share the important qualifications ofa human resources employee right afterward from our
sponsor. Attention all current and aspiringhotel resort in bed and breakfast and holiday
rental owners and managers. Are youready to take your hospitality property business to

(01:27):
the next level? Look no further. The Guide to Owning and Operating a
Hospitality Property Successfully Online course is hereto help you succeed. This course is
packed with valuable information and insider tipsfrom industry experts, covering everything from marketing

(01:48):
strategies and customer service to financial managementand staff training. Whether you are a
seasoned professional or just starting out,this course is perfect for anyone looking to
older business and enhance their skills.You will learn how to create a memorable
guest experience and keep your guests comingback for more. And the best part,

(02:08):
for the month of May. Youcan't say fifty percent on all our
courses. That's right, fifty percentoff, But you have to act fast.
This offer won't last forever. Whatare you waiting for? Enroll today
and start reaping the benefits of thesuccessful hospitality property business. Before the break,

(02:31):
I said I would share the importantqualifications of a hotel human resources employee
education. A hotel HR employee shouldhave at least a bachelor's degree in human
resources, business administration, or arelated field. Some hotels may require a
master's degree in human resources or businessadministration for more senior positions. A HR

(02:57):
degree provides a strong foundation in theprinciples of human resource management, labor laws,
and employee relations certifications. Professional certificationsare highly valued in the human resources
field. For example, a Professionalin Human Resources or Senior Professional in Human
Resources certification is widely recognized and isoften required for HR positions in hotels.

(03:25):
Similarly, a Society for Human ResourceManagement Certified Professional or Senior Certified Professional certification
may be required for more senior HRrules experience. Experience in the hospitality industry
is highly valued for a hotel HRemployee. They should have at least two

(03:49):
years experience in the hospitality industry inHR or management rules. Experience working in
hotels provides the employee with the knowledgeof the industry, including unique human resource
challenges and regulations that are specific tothe hotel industry. Experience in other industries
such as retail or healthcare may alsobe beneficial if the employee has experience in

(04:14):
HR management. Technical skills. Ahotel HR employee should possess strong technical skills
in HR management, including recruiting,hiring, training, and employee relations.
They should be familiar with HR softwaresuch as applicant tracking systems and human resource
information systems. Familiarity with hotel specificsoftware such as property management systems and scheduling

(04:42):
software is also highly valued. Leadershipskills. A hotel HR employee should possess
strong leadership skills. They should beable to lead and motivate their team to
achieve the hotel's human resources goals.They should also able to delegate tasks effectively,
provide feedback, and coach their teammembers to improve their performance. Are

(05:08):
these making sense so far? Letme know in the comments. Communication skills.
Communication skills are crucial for a hotelHR employee. They need to be
able to communicate effectively with hotel staff, management, and applicants to ensure that

(05:29):
all human resource activities are conducted fairly, legally and in a timely manner.
The employees should be able to explainHR policies and procedures to non HR personnel
in a clear and concise manner.They should also possess strong written communication skills
to prepare HR reports and documentation accurately. Analytical and problem solving skills. A

(05:57):
hotel HR employee should possess strong analyticaland problem solving skills. They should be
able to analyze HR data, identifytrends, and make recommendations to improve HR
processes. They should also be ableto identify HR issues and recommend solutions to
address them. Strong critical thinking skillsare essential to identifying potential risks and opportunities

(06:24):
for the hotel's workforce. Attention todetail. Attention to detail is critical for
a hotel HR employee. They needto ensure that all HR activities are conducted
accurately and that HR reports are errorfree. A single mistake can have significant
legal or financial consequences for the hotel, and attention to detail can help prevent

(06:49):
such errors. If you are amember of the Hospitality Property School Group,
as a bonus, I'm going toshare the qualifications of hotel human resources manager.
In conclusion, a hotel HR employeeshould possess a combination of education certifications,

(07:11):
experience, technical skills, leadership skills, communication skills, analytical and problem
solving skills, and attention to detail. These qualifications are essential to ensuring the
success of the hotel's workforce and thesatisfaction of its guests. Hotels that priorize

(07:32):
the hiring and development of qualified HRemployees will have a competitive edge in the
industry and will be better positioned forlong term success. Do you have guidelines
for hiring hotel human resources employees.Let me know in the comments. We
cover more in all aspects of operatinga hospitality property in the Guide to Owning

(07:56):
and Operating a Hospitality Property Successfully courseTake Advantage. You can find more information
at Keystone HPD dot com slash course. All Right. As always, you're
going to have access to this episodefor as long as you'd like. But
if you would like to see allthe bonuses you would have access to as

(08:16):
a member of the Hospitality Property Schoolgroup, check out the short video in
this episode post show notes. Inthe next episode, I will be talking
about the qualifications of a sales andmarketing employee. That's it for today's episode.
Till next time, have a funday. If you have not done

(08:37):
so yet, make sure you signup for Insider Tips, give us a
wave on social and join one ofour groups, and make sure you get
your free copy of the How toImprove your Hospitality Property Success. All of
the links can be found in byshows