Beyond repairs and maintenance, understanding why the right hotel maintenance employees are key to unleashing the full potential of a property.
In this episode, I’ll share the hotel maintenance employees qualifications to look for. A hotel's maintenance team is responsible for ensuring that a properties facilities and infrastructure are well-maintained and in good working order. They also oversee the installation of new equipment and systems as needed.
Continue reading, watching, or listening, and I’ll share the right hotel maintenance employee qualifications that an applicant should possess, right after a word from our sponsor…
⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/why-hiring-competent-hotel-maintenance-employees-are-critical-for-your-infrastructure-safety-348
Take advantage of our courses
https://courses.keystonehospitalitydevelopment.com/
Get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success
Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips
Join one of your private groups
https://keystonehpd.com/private-groups
Say hi on social
Facebook: https://www.facebook.com/KeystoneHPD
Twitter: https://twitter.com/KeystoneHPD
LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development
Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts
YouTube
https://youtu.be/-ydwLNMbB-c
A Division of Keystone Hospitality Property Development
In this episode, I’ll share the hotel maintenance employees qualifications to look for. A hotel's maintenance team is responsible for ensuring that a properties facilities and infrastructure are well-maintained and in good working order. They also oversee the installation of new equipment and systems as needed.
Continue reading, watching, or listening, and I’ll share the right hotel maintenance employee qualifications that an applicant should possess, right after a word from our sponsor…
⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/why-hiring-competent-hotel-maintenance-employees-are-critical-for-your-infrastructure-safety-348
Take advantage of our courses
https://courses.keystonehospitalitydevelopment.com/
Get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success
Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips
Join one of your private groups
https://keystonehpd.com/private-groups
Say hi on social
Facebook: https://www.facebook.com/KeystoneHPD
Twitter: https://twitter.com/KeystoneHPD
LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development
Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts
YouTube
https://youtu.be/-ydwLNMbB-c
A Division of Keystone Hospitality Property Development
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Beyond repairs and maintenance, understanding whythe right hotel maintenance employees are key to
unleashing the full potential of a property. In this episode, I'll share the
maintenance employees qualifications to look for.Welcome to another edition of Hospitality Property School.
(00:26):
I am your instructor, Jerry McPherson. If you haven't subscribed yet,
do it now and make sure tohit the little bells so you'll be informed
when I upload a new video.You won't want to miss anything I designed
especially for you. A hotel maintenanceteam is responsible for ensuring that a property's
facilities and infrastructure are well maintained andare in good working order. They also
(00:51):
oversee the installation of new equipment andsystems as needed. Continue reading, watching
or listening, and I'll share theright in employee qualifications that an applicant should
possess right afterward from our sponsor.Attention all current and aspiring hotel, resort,
(01:11):
in bed and breakfast and holiday rentalowners and managers. Are you ready
to take your hospitality property business tothe next level? Look no further.
The Guide to Owning and Operating aHospitality Property Successfully Online course is here to
help you succeed. This course ispacked with valuable information and insider tips from
(01:34):
industry experts, covering everything from marketingstrategies and customer service to financial management and
staff training. Whether you are aseasoned professional or just starting out, this
course is perfect for anyone looking togrow their business and enhance their skills.
You will learn how to create amemorable guest experience and keep your guests coming
(01:57):
back from more. What are youwaiting for? Enroll today and start reaping
the benefits of these successful hospitality propertybusiness Before the break, I said I
would share the right maintenance employee qualificationsthat an applicant should possess. The qualifications
of hotel maintenance employees education. Ahotel maintenance employee should have at least a
(02:25):
high school diploma or equivalent, butmost employers prefer candidates with an associates or
bachelor's degree in a relative field,such as electrical or mechanical engineering. A
degree provides a strong foundation in theprinciples of engineering and maintenance and demonstrates an
(02:46):
aptitude for technical work. Certifications,professional certifications in specific areas of maintenance are
highly valued in the industry. Examplesof certificates include the Certified Maintenance and Reliability
Professional and the Certified Maintenance Manager.These certifications demonstrate the employee has a high
(03:07):
level of expertise in a particular areaof maintenance or engineering experience. Experience in
the hospitality industry is highly valued fora hotel maintenance employee. They should have
at least three to five years ofexperience in maintenance or engineering field with the
(03:27):
focus on building maintenance or facility management. Experience in working in the hotels is
particularly beneficial as it provides the employeewith the knowledge of unique maintenance challenges and
regulations specific to the hospitality industry.Technical skills employees ship possess strong technical skills
(03:49):
in areas such as plumbing, electrical, HVAC, and general maintenance. They
should be familiar with relevant codes andregulations related to the building maintenance and have
a working knowledge of maintenance software andsystems. They should also have experience with
blueprints, schematics, and technical manuals. Communication skills are important for a hotel
(04:14):
maintenance employee. They need to beable to communicate effectively with hotel staff,
management, and contractors to ensure thatall maintenance activities are conducted safely, legally
and in untimely manner. They shouldalso possess strong written communication skills to prepare
maintenance reports and documentation accurately. Problemsolving skills. They should possess strong problem
(04:41):
solving skills. They should be ableto identify maintenance issues and recommend solutions to
address them. They should also haveexperience in troubleshooting problems and making repairs in
a timely and effective manner. Thesemaking sense so far? Let me know
in the comments. Leadership skills.Leadership skills are important for senior roles within
(05:04):
the maintenance team, such as directorof engineering. These employees should be able
to lead and motivate their team toachieve the hotel's maintenance goals. They should
also be able to delegate tasks effectively, provide feedback, and coach their team
members to improve their performance. Safetyand regulatory knowledge. A maintenance employee should
(05:29):
possess knowledge of safety regulations and guidelinesrelated to building maintenance, such as OSHA
regulations. They should also be familiarwith environmental regulations such as hazard waste disposal
regulations, and should ensure that thehotel is in compliance with all applicable regulations.
(05:51):
Physical ability. They should possess physicalability to perform maintenance tasks, including
the to lift heavy objects, climbladders, and work in confined spaces.
They should also be able to standor walk for extended periods of time and
work in varying weather conditions. Ifyou are a member of the Hospitality Property
(06:15):
School Group, as a bonus,I'm going to share the qualifications of a
hotel maintenance manager. In conclusion,a hotel maintenance employee is responsible for ensuring
that all the hotel's facilities and infrastructureare well maintained and in good working order.
To be successful in this role,a maintenance employee should possess combination of
(06:39):
education certifications, experience, technical communications, problem solving, leadership, safety and
regulatory and physical ability skills. Thesequalifications are essential in ensuring that the hotel's
maintenance goals are achieved while maintaining asafe and impliant work environment. Do you
(07:01):
have guidelines for hiring maintenance employees?Let me know in the comments. We
cover more on all aspects of operatinga hospitality property in the Guide to Owning
and Operating a Hospitality Property Successfully courseTake Advantage. You can find more information
at Keystone HPD dot com slash course. As always You're going to have access
(07:26):
to this episode for as long asyou would like, but if you would
like to see all the bonuses youwon't have access to as a member of
the Hospitality Property School group, checkout a short video in this episode post
show notes. In our next episode, I will be talking about the qualifications
of a SPA and Wellness employee.That's it for today's episode. Until next
(07:51):
time, have a fun day.If you haven't done so yet, make
sure you sign up for Insider Tips, give us a wave on social and
join one of our groups, andmake sure you get your free copy of
the How to Improve Your Hospitality PropertySuccess. All of the links can be
found in the shows
Beyond repairs and maintenance, understanding whythe right hotel maintenance employees are key to
unleashing the full potential of a property. In this episode, I'll share the
maintenance employees qualifications to look for.Welcome to another edition of Hospitality Property School.
(00:26):
I am your instructor, Jerry McPherson. If you haven't subscribed yet,
do it now and make sure tohit the little bells so you'll be informed
when I upload a new video.You won't want to miss anything I designed
especially for you. A hotel maintenanceteam is responsible for ensuring that a property's
facilities and infrastructure are well maintained andare in good working order. They also
(00:51):
oversee the installation of new equipment andsystems as needed. Continue reading, watching
or listening, and I'll share theright in employee qualifications that an applicant should
possess right afterward from our sponsor.Attention all current and aspiring hotel, resort,
(01:11):
in bed and breakfast and holiday rentalowners and managers. Are you ready
to take your hospitality property business tothe next level? Look no further.
The Guide to Owning and Operating aHospitality Property Successfully Online course is here to
help you succeed. This course ispacked with valuable information and insider tips from
(01:34):
industry experts, covering everything from marketingstrategies and customer service to financial management and
staff training. Whether you are aseasoned professional or just starting out, this
course is perfect for anyone looking togrow their business and enhance their skills.
You will learn how to create amemorable guest experience and keep your guests coming
(01:57):
back from more. What are youwaiting for? Enroll today and start reaping
the benefits of these successful hospitality propertybusiness Before the break, I said I
would share the right maintenance employee qualificationsthat an applicant should possess. The qualifications
of hotel maintenance employees education. Ahotel maintenance employee should have at least a
(02:25):
high school diploma or equivalent, butmost employers prefer candidates with an associates or
bachelor's degree in a relative field,such as electrical or mechanical engineering. A
degree provides a strong foundation in theprinciples of engineering and maintenance and demonstrates an
(02:46):
aptitude for technical work. Certifications,professional certifications in specific areas of maintenance are
highly valued in the industry. Examplesof certificates include the Certified Maintenance and Reliability
Professional and the Certified Maintenance Manager.These certifications demonstrate the employee has a high
(03:07):
level of expertise in a particular areaof maintenance or engineering experience. Experience in
the hospitality industry is highly valued fora hotel maintenance employee. They should have
at least three to five years ofexperience in maintenance or engineering field with the
(03:27):
focus on building maintenance or facility management. Experience in working in the hotels is
particularly beneficial as it provides the employeewith the knowledge of unique maintenance challenges and
regulations specific to the hospitality industry.Technical skills employees ship possess strong technical skills
(03:49):
in areas such as plumbing, electrical, HVAC, and general maintenance. They
should be familiar with relevant codes andregulations related to the building maintenance and have
a working knowledge of maintenance software andsystems. They should also have experience with
blueprints, schematics, and technical manuals. Communication skills are important for a hotel
(04:14):
maintenance employee. They need to beable to communicate effectively with hotel staff,
management, and contractors to ensure thatall maintenance activities are conducted safely, legally
and in untimely manner. They shouldalso possess strong written communication skills to prepare
maintenance reports and documentation accurately. Problemsolving skills. They should possess strong problem
(04:41):
solving skills. They should be ableto identify maintenance issues and recommend solutions to
address them. They should also haveexperience in troubleshooting problems and making repairs in
a timely and effective manner. Thesemaking sense so far? Let me know
in the comments. Leadership skills.Leadership skills are important for senior roles within
(05:04):
the maintenance team, such as directorof engineering. These employees should be able
to lead and motivate their team toachieve the hotel's maintenance goals. They should
also be able to delegate tasks effectively, provide feedback, and coach their team
members to improve their performance. Safetyand regulatory knowledge. A maintenance employee should
(05:29):
possess knowledge of safety regulations and guidelinesrelated to building maintenance, such as OSHA
regulations. They should also be familiarwith environmental regulations such as hazard waste disposal
regulations, and should ensure that thehotel is in compliance with all applicable regulations.
(05:51):
Physical ability. They should possess physicalability to perform maintenance tasks, including
the to lift heavy objects, climbladders, and work in confined spaces.
They should also be able to standor walk for extended periods of time and
work in varying weather conditions. Ifyou are a member of the Hospitality Property
(06:15):
School Group, as a bonus,I'm going to share the qualifications of a
hotel maintenance manager. In conclusion,a hotel maintenance employee is responsible for ensuring
that all the hotel's facilities and infrastructureare well maintained and in good working order.
To be successful in this role,a maintenance employee should possess combination of
(06:39):
education certifications, experience, technical communications, problem solving, leadership, safety and
regulatory and physical ability skills. Thesequalifications are essential in ensuring that the hotel's
maintenance goals are achieved while maintaining asafe and impliant work environment. Do you
(07:01):
have guidelines for hiring maintenance employees?Let me know in the comments. We
cover more on all aspects of operatinga hospitality property in the Guide to Owning
and Operating a Hospitality Property Successfully courseTake Advantage. You can find more information
at Keystone HPD dot com slash course. As always You're going to have access
(07:26):
to this episode for as long asyou would like, but if you would
like to see all the bonuses youwon't have access to as a member of
the Hospitality Property School group, checkout a short video in this episode post
show notes. In our next episode, I will be talking about the qualifications
of a SPA and Wellness employee.That's it for today's episode. Until next
(07:51):
time, have a fun day.If you haven't done so yet, make
sure you sign up for Insider Tips, give us a wave on social and
join one of our groups, andmake sure you get your free copy of
the How to Improve Your Hospitality PropertySuccess. All of the links can be
found in the shows
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