LeaderDialogue
Turning disruption and change into peak performance is the challenge of every leader. Nowhere has this been more apparent than in healthcare where leaders are faced with building a future-ready health system responsive to consumer needs that can deliver effective services to those who need it the most. Welcome to Leader Dialogue, where we address the biggest challenges health system leaders face right now. We don’t admire the problem. Instead, we dissect the challenges and opportunities with our experienced guests. Together, we uncover practical solutions that enable leaders to succeed. This is the Baldrige Foundation’s Leader Dialogue Program, sponsored by ABOUT Healthcare. When President Reagan introduced the Malcolm Baldrige National Quality Award 30 years ago, he said: “America’s economic strength depends on industry’s ability to improve productivity and quality and to remain on the cutting edge of technology. That’s why this award is so important.” The Baldrige Foundation supports organizational performance excellence in the United States and around the world. This podcast is a testament to reputation of the Baldrige as the preeminent source of performance excellence information you won’t find anywhere else. The Baldrige Foundation is uniquely suited for this mission of educating medical leaders and helping transform the industry in a significant way. Tune in to hear fellow C-suite executives share the biggest challenges they face. Take note of the practical takeaways as they address labor cost escalations, population health challenges, maximizing consumer experience, improving employee and provider satisfaction, and improving health equity. The co-host and guests offer tips and approaches that you can easily apply in your own organization today. Hosting the podcast are Roger Spoelman, DBA, MBA and Chuck Peck, MD, FACS. Roger has more than 30 years of experience as a healthcare executive. He served as interim CEO at Trinity Health Regional Systems in New England, Ohio, and Illinois at Loyola University Health System. Roger mentors many executives and assists organizations with strategy, innovation, and succession planning. Dr. Peck is an internist and rheumatologist by training. For more than three decades, he has served as a practicing physician, faculty member, scientist, medical director, CEO, and partner in a global healthcare advisory company. One of the biggest projects he oversaw was a $108M financial turnaround of a $2B integrated health system in the northeast. Chuck also provides thought leadership insights to different organizations across the country, focusing mainly on operational and financial topics. Roger and Chuck are joined by two ABOUT Healthcare executives, Darin Vercillo, MD a practicing Hospitalist and CMO of ABOUT healthcare, and Ben Sawyer MBA, PT, OCS, LBB an industry expert. ABOUT Healthcare’s vision is to enable health systems to operate as one, and their mission is to connect those in need with those who heal faster. ABOUT serves over 137 health systems and 940 hospitals, and proudly serves as a MAC Baldrige Society Trustee. Combining Baldrige Foundation’s performance excellence reputation, Roger, Chuck, Darin, and Ben’s expertise, and the valuable insights of their guests, you won’t want to miss a podcast. Tune in today! Listen to Leader Dialogue at https://www.leaderdialogue.com/podcast/.
Episodes
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. More than ever, we need all the tools and help we can get to overcome the growing needs of the healthcare system. Dr. Lorissa MacAllister recognizes the need to optimize healthcare environments, leading her to found Enviah
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Confronting that, we are seeing systems and processes being reimagined. In this episode, we sit down with David Willis to talk about expanded care settings, particularly reimagining patient flow in healthcare o...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. One area that has particularly grown since is outpatient care, which comes with unique sets of challenges. In this episode, we take a deeper look into outpatient care under the umbrella of systemness. We are joined by Delena Cook Brockmann,...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. The show has been with great experts who share their wisdom to help leaders navigate these changes within the industry. In today’s special episode, Dr. Roger Spoelman and Dr. Chuck Peck are joined again by Darin Vercillo and Ben Sawyer of ABOUT Healthcare for a Quarterly Co-...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Some of those challenges, particularly in behavioral health, are access, throughput, and placement. Bringing to the show over 20 years of experience in healthcare operations and management to discuss the crisis we are seeing is Kenneth (K.C.) Johnson. K.C. is an accomplished business executive and...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. One of those existing challenges that has only become extra tough is readmissions. Because let’s face it: readmissions cost us not only dollars but time and human resources—all of which have taken a dent in the last few years. In this episode, we are joined by Dr. Tricia Baird to help us get ...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Caring for about 800,000 lives in their region, Northern Arizona Healthcare is no stranger to challenges concerning patient flow and care orchestration. In this episode, Dr. Chuck Peck and Ben Sawyer are joined by not just one but two guests from Northern Ar...
At the end of the day, healthcare is all about bringing systems together to provide the best care possible for patients. However, coordinating this is not without its challenges. Often, it takes great leadership to pull off a high-performance care network. In this episode, we have a guest who has figured this out. Mary Pat Olson has more than 30 years of experience in h...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. One of those vexing problems that we continue to see today is deciding where a patient should go, especially with reduced hospital and post-acute capacity. Diving deep into this mismatch between demand and capacity, Gina Kidder, MSN, ACM-RN, joins us in this episode. Gina jo...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Managing through the changes can be tough, especially as we collectively have to rethink what used to work and find new ones to fit the current and ever-evolving context. In this episode, hosts Roger Spelman, Dr. Chuck Peck, and Ben Sawyer discuss the changes that have happened since the start of the p...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Sharing his perspective as both a Physician Executive and Hospital Board Chairman, David Sailors, MD of the Piedmont Athens Regional Medical Center joins us in this episode. Dr. Sailors takes us deep into ...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Sometimes people start feeling overwhelmed by our capitalistic healthcare system. As sad as it sounds, having access to healthcare is now more of a privilege than a right. In this episode, we have catalysts of change KaiLonnie Dunsmore and Duane Reynolds to talk about our healthcare system and why it i...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. The solutions they come up with will serve them not only in the current environment but also in the future. For John Raffoul, the President of Adventist Health White Memorial, managing through the changes ...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. And they highlighted, more significantly, the innovation that needs to be done in the healthcare system. In this episode, we sit down with not just one but two experts in the innovation space. We learn from Ben Look
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. This time, we’re offering a special edition of Leader Dialogue, as the ones who normally asked the questions now get the chance to talk! Today’s episode will be a roundtable discussion with hosts Ben Sawyer, Dr. Chuck Peck, and Roger Spelman about health system leaders and current market challenges. Fu...
In times of crisis, keeping financial stability and building resiliency are challenging tasks indeed. The healthcare industry faced these obstacles due to COVID-19, calling for huge structural adjustments. Dr. Chuck Peck and Ben Sawyer sit down with Carol Burrell, CEO and President of the Northeast Georgia Health System, to share how they survived the pandemic by implementing several strategic changes in their team. Carol brea...
Dan Mullen will be joining the Leader Dialogue co-hosts on the Nov 15, 2022, podcast. The podcast topic is Technology: Maximizing Your Systems to Accomplish Your Goals. Daniel Mullen joined ABOUT Healthcare as the VP of Innovation in Analytics in November of 2021.
According to an Oct. 25 report from Health Affairs, “healthcare systems are on...
Jennifer Strahan will be joining the Leader Dialogue co-hosts on the Oct 17, 2022, podcast. The podcast topic is Innovation: Pragmatic Approaches to Innovation During Challenging Times.
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Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. But when an organization focuses on the need, they develop solutions that offer excellent healthcare at an extraordinarily low cost. As leaders, taking care of our employees’ health is a priority, and finding the right provider can be...
Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. As a leader, you must know how to respond properly to crises or hinge moments. Start investing in your people because they will be your legacy. Think of yourself as a startup that thrives in innovation. And focus more on your peripheral. Talk to the people around y...
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