Using AI For Operational Efficiency And Revenue Growth

In this episode of HeartTalk, host Melanie Lawson, MS, is joined by Paula Furcron, director of specialty services at NextGen Healthcare, for a discussion on the growing role of AI in cardiovascular care. Together, they explore how artificial intelligence is enhancing patient engagement, streamlining workflows and improving both provider satisfaction and clinical outcomes. From self-scheduling to personalized charting, Paula shares real-world examples of AI making a meaningful impact, without losing the human touch.