Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:25):
Just a little bit of yo yom to calm you
down this morning.
Speaker 2 (00:28):
Take a breath. I know you're very busy.
Speaker 1 (00:30):
You're getting your kids back to school, You're getting yourself
in shape, you're working on your physique and your finances
and running around all your appointments. It's Michael Patrick Shields
with you radio across the state of Michigan.
Speaker 2 (00:44):
Here's some Yo yo ma.
Speaker 1 (01:04):
I hope that helped for just a minute or two.
And Blue Cross has you covered also head to toe,
inside and out, ready to help with health and wellness
resources for the body and mind, and you can learn
more at BCBSM dot com. It's MPs. You go to
(01:26):
mi I Blue Daily, you'll see that even JD Power
ranks Blue Cross Blue Shield of Michigan tops in customer
satisfaction in medicare advantage plans now too. There are also
articles there that can help you how to work with
yourself instead of against yourself. Find that very curious too.
(01:48):
The mind diet for dementia, what to eat and what
to avoid Ten questions seniors should ask their doctors. These
are the simple and practical ideas that are available at
mibluedaily dot com and that my friends is just scratching
the surface. We deep dive with Andy Hutzel. He's with
(02:08):
us on our radio stage right now, the vice president
of corporate Communications at Blue Cross Blue Shield of Michigan.
He's not just a great guest, he's a great guy.
Welcome back to the program.
Speaker 3 (02:20):
Hello Michael Patrick, Good morning. I was glad to be
on your program and talking to you.
Speaker 1 (02:24):
First thing, well, I hope that little bit of music
helped you because for a long time, our society put
a lot of emphasis on physical health more so than
mental health, but in the recent years, since the pandemic,
that has been blissfully changing.
Speaker 3 (02:40):
You are right about that. First of all, I just
want to point out to your listeners. At Blue Cross
Blue Shield in Michigan has long recognized the connection between
the mind and the body and the tremendous need for
mental health and behavioral healthcare services for our members because
of the strong connection between optimal mental health and optimal
(03:01):
physical health. But unfortunately, our behavioral health care system is
strained by growing demand since the pandemic more identifiable conditions,
which have led to longer wait lists and patients to
be seen. And so at Blue Cross what we're doing
is taking a proactive approach to building out our network
(03:22):
and supporting the expansion of services to meet that need.
Speaker 1 (03:28):
What happens when needs like that go unmatin.
Speaker 3 (03:32):
Well, what happens is that if you have a mental
health or behavioral health condition, study after study indicate that
you are more likely to forego the type of preventive
medical care that you need to remain healthy. And so
if you have a chronic condition, it's more likely, if
you have an overlying mental health care condition, to let
(03:55):
that condition worsen to a point where it becomes very
urge and very expensive to treat. And so the prevalence
of mental health conditions that go untreated not only lead
to worsening health conditions, they lead to more expensive health conditions,
increasing the cost of care, increasing the cost of healthcare
(04:18):
related losses for businesses as employees, for example, stay home
from work because they don't feel like going to work,
or they can't work because they have a physical health
condition that just becomes worse and worse.
Speaker 1 (04:35):
The mind suffers and the body cries out. I remember
was a line in the third Godfather movie. One of
the cardinals was counseling that to Michael Corleone, but mental
health conditions make it harder to get the right care
at the right time for chronic conditions. Can that be true?
Speaker 3 (04:53):
It is true, and as I was mentioning, study after
study indicate that there's a tremendous cost associated with that.
In fact, Deloitte recently published a study that stipulates that
mental health care conditions that go untreated account for about
a four hundred and seventy seven billion dollar impact annually
(05:16):
in the US through higher health care costs and losses
to business productivity, and a projected annual cost of one
point three trillion dollars per year by the year twenty forty.
So at Blue Cross again, what we're trying to do
here in Michigan is bend to that curve, provide more services,
(05:36):
especially services at the point of medical care, where we're
doing some innovative things with some of the leading doctors
in the state, but really try our best to expand
the level of services provided allowing people to get their
mental health care conditions treated preventively.
Speaker 1 (05:53):
Going forward, we have been talking about affordability and the
impact of out of pocket cost with the premium and
taking a broad look at four hundred and seventy seven
billion dollars of annual impact in the United States, and
a lot of that, as you said, is attributed to
chronic conditions. And for a long time you've been explaining
(06:13):
to us that if you have to go to the
emergency room, well that's very, very expensive.
Speaker 3 (06:20):
It is. And those chronic conditions include things like diabetes,
which the Deloitte study says is an eleven point six
billion dollar annual cost, stroke two point nine billion dollar
annual costs, even hypertension three point nine billion dollar annual
cost for mental health inequities that exacerbate those chronic conditions.
(06:42):
And so at Blue Cross, what we're trying to do
is work with our physician community. We've expanded mental health
care service delivery through our physician network through our program
blue Cross Coordinated Care. It's an outstanding program that has
allowed doctors to hire mental health professionals into their practice
is so they can get their patient's conditions identified and
(07:03):
treated early in the process.
Speaker 1 (07:05):
Three million of the Blue Cross members use the Patient
Centered Medical Home program.
Speaker 2 (07:09):
What is that?
Speaker 3 (07:12):
That is our program to work with primary care doctors
to expand services for their patients in the clinical setting.
And as I was just mentioning there are more than
two hundred and seventy five physician practices statewide now where
Blue Cross and the doctors are working together to help
our members know their mental health concerns at the point
of service, get them identified, and get them treated.
Speaker 1 (07:34):
I wonder how many office visits are now related to mental.
Speaker 3 (07:37):
Health Well, hopefully with all office visits the medical home,
the doctor is talking the patient about their mental health
care concerns, but one in five office visits is now
related to mental health care services. That's the need that
we're seeing.
Speaker 1 (07:54):
Well, we we appreciate you drawing it to our attention.
And again, if you have an emergency and you must
go to the urgency room, that's obviously the place for you.
But what you don't want is people strolling into the
emergency room with a matter that could be handled with
their regular doctor if they have one, or with an appointment.
Mibluedaily dot com slash Affordability is where you can get
(08:16):
more information and just keep listening to this program because
we keep talking to Andy Hutzel as often as he's
available to us. And thank you very much for that,
and thank you for caring, and thank you for that
little touch of Yo Yo, Ma and giving us a
little peace of mind this morning. If you're a member
at Blue Cross Blue Shield of Michigan, and even if
you're not, because they have charitable efforts that reach out
(08:37):
beyond those who carry that card like I do. It's
Michael Patrick Shields through the AT and T microphones.
Speaker 2 (08:44):
They are true blue.
Speaker 4 (09:00):
People can't have access to quality medical care without affordable
health insurance. At Blue Cross Blue Shield of Michigan, we
understand increasing health insurance costs are becoming more of a
strain on the budgets of the businesses and people we serve.
Affordability matters. It affects real families, real decisions, and real care.
That's why at Blue Cross were dedicated to finding solutions
(09:22):
to learn about this critical issue in our efforts to
make healthcare affordable for all. VISITMI blue Daily dot com
slash affordability today.
Speaker 5 (09:30):
Whether they are dough boys, comments or even gremlins, Every
public school in Michigan is proud to be known for something,
and at the Michigan Lottery, we're proud to be known
for something too. Education. I'm Lottery Commissioner Susanna Shcrelli, and
one hundred percent of Our profits go to support the
state School Aid Fund. Last year, the lottery contributed over
one billion dollars. So whatever hometown school you're from, we're
(09:52):
rooting for all of them. Michigan Lottery for Fun for Schools.
Speaker 6 (09:56):
Knowing your limits is always the best back. Dean Transportation
is looking for compassionate people to join our team of
school bus drivers and attendants. Visit deanjobs dot com to
see all openings. Dean Transportation provides paid training to obtain
a commercial driver's license, Increased starting pay, comprehensive benefits, and
(10:17):
flexible schedules with no weekend shifts, no experience needed. Apply
today at Dean jobs dot com and train for back
to school season. That's da n jobs dot com.
Speaker 2 (10:30):
Change is bright.
Speaker 1 (10:32):
It's a clean energy future fueled by fields of solar.
It's led lighting in every home, and Consumers Energy is
making it happen with their industry leading clean energy plan.
This year, They're going all in on their commitment to
protecting the planet while serving nearly seven million Michigan neighbors.
(10:54):
Learn more and join the movement at Consumers Energy dot com.
Slash clean Energy
Just a little bit of yo yom to calm you
down this morning.
Speaker 2 (00:28):
Take a breath. I know you're very busy.
Speaker 1 (00:30):
You're getting your kids back to school, You're getting yourself
in shape, you're working on your physique and your finances
and running around all your appointments. It's Michael Patrick Shields
with you radio across the state of Michigan.
Speaker 2 (00:44):
Here's some Yo yo ma.
Speaker 1 (01:04):
I hope that helped for just a minute or two.
And Blue Cross has you covered also head to toe,
inside and out, ready to help with health and wellness
resources for the body and mind, and you can learn
more at BCBSM dot com. It's MPs. You go to
(01:26):
mi I Blue Daily, you'll see that even JD Power
ranks Blue Cross Blue Shield of Michigan tops in customer
satisfaction in medicare advantage plans now too. There are also
articles there that can help you how to work with
yourself instead of against yourself. Find that very curious too.
(01:48):
The mind diet for dementia, what to eat and what
to avoid Ten questions seniors should ask their doctors. These
are the simple and practical ideas that are available at
mibluedaily dot com and that my friends is just scratching
the surface. We deep dive with Andy Hutzel. He's with
(02:08):
us on our radio stage right now, the vice president
of corporate Communications at Blue Cross Blue Shield of Michigan.
He's not just a great guest, he's a great guy.
Welcome back to the program.
Speaker 3 (02:20):
Hello Michael Patrick, Good morning. I was glad to be
on your program and talking to you.
Speaker 1 (02:24):
First thing, well, I hope that little bit of music
helped you because for a long time, our society put
a lot of emphasis on physical health more so than
mental health, but in the recent years, since the pandemic,
that has been blissfully changing.
Speaker 3 (02:40):
You are right about that. First of all, I just
want to point out to your listeners. At Blue Cross
Blue Shield in Michigan has long recognized the connection between
the mind and the body and the tremendous need for
mental health and behavioral healthcare services for our members because
of the strong connection between optimal mental health and optimal
(03:01):
physical health. But unfortunately, our behavioral health care system is
strained by growing demand since the pandemic more identifiable conditions,
which have led to longer wait lists and patients to
be seen. And so at Blue Cross what we're doing
is taking a proactive approach to building out our network
(03:22):
and supporting the expansion of services to meet that need.
Speaker 1 (03:28):
What happens when needs like that go unmatin.
Speaker 3 (03:32):
Well, what happens is that if you have a mental
health or behavioral health condition, study after study indicate that
you are more likely to forego the type of preventive
medical care that you need to remain healthy. And so
if you have a chronic condition, it's more likely, if
you have an overlying mental health care condition, to let
(03:55):
that condition worsen to a point where it becomes very
urge and very expensive to treat. And so the prevalence
of mental health conditions that go untreated not only lead
to worsening health conditions, they lead to more expensive health conditions,
increasing the cost of care, increasing the cost of healthcare
(04:18):
related losses for businesses as employees, for example, stay home
from work because they don't feel like going to work,
or they can't work because they have a physical health
condition that just becomes worse and worse.
Speaker 1 (04:35):
The mind suffers and the body cries out. I remember
was a line in the third Godfather movie. One of
the cardinals was counseling that to Michael Corleone, but mental
health conditions make it harder to get the right care
at the right time for chronic conditions. Can that be true?
Speaker 3 (04:53):
It is true, and as I was mentioning, study after
study indicate that there's a tremendous cost associated with that.
In fact, Deloitte recently published a study that stipulates that
mental health care conditions that go untreated account for about
a four hundred and seventy seven billion dollar impact annually
(05:16):
in the US through higher health care costs and losses
to business productivity, and a projected annual cost of one
point three trillion dollars per year by the year twenty forty.
So at Blue Cross again, what we're trying to do
here in Michigan is bend to that curve, provide more services,
(05:36):
especially services at the point of medical care, where we're
doing some innovative things with some of the leading doctors
in the state, but really try our best to expand
the level of services provided allowing people to get their
mental health care conditions treated preventively.
Speaker 1 (05:53):
Going forward, we have been talking about affordability and the
impact of out of pocket cost with the premium and
taking a broad look at four hundred and seventy seven
billion dollars of annual impact in the United States, and
a lot of that, as you said, is attributed to
chronic conditions. And for a long time you've been explaining
(06:13):
to us that if you have to go to the
emergency room, well that's very, very expensive.
Speaker 3 (06:20):
It is. And those chronic conditions include things like diabetes,
which the Deloitte study says is an eleven point six
billion dollar annual cost, stroke two point nine billion dollar
annual costs, even hypertension three point nine billion dollar annual
cost for mental health inequities that exacerbate those chronic conditions.
(06:42):
And so at Blue Cross, what we're trying to do
is work with our physician community. We've expanded mental health
care service delivery through our physician network through our program
blue Cross Coordinated Care. It's an outstanding program that has
allowed doctors to hire mental health professionals into their practice
is so they can get their patient's conditions identified and
(07:03):
treated early in the process.
Speaker 1 (07:05):
Three million of the Blue Cross members use the Patient
Centered Medical Home program.
Speaker 2 (07:09):
What is that?
Speaker 3 (07:12):
That is our program to work with primary care doctors
to expand services for their patients in the clinical setting.
And as I was just mentioning there are more than
two hundred and seventy five physician practices statewide now where
Blue Cross and the doctors are working together to help
our members know their mental health concerns at the point
of service, get them identified, and get them treated.
Speaker 1 (07:34):
I wonder how many office visits are now related to mental.
Speaker 3 (07:37):
Health Well, hopefully with all office visits the medical home,
the doctor is talking the patient about their mental health
care concerns, but one in five office visits is now
related to mental health care services. That's the need that
we're seeing.
Speaker 1 (07:54):
Well, we we appreciate you drawing it to our attention.
And again, if you have an emergency and you must
go to the urgency room, that's obviously the place for you.
But what you don't want is people strolling into the
emergency room with a matter that could be handled with
their regular doctor if they have one, or with an appointment.
Mibluedaily dot com slash Affordability is where you can get
(08:16):
more information and just keep listening to this program because
we keep talking to Andy Hutzel as often as he's
available to us. And thank you very much for that,
and thank you for caring, and thank you for that
little touch of Yo Yo, Ma and giving us a
little peace of mind this morning. If you're a member
at Blue Cross Blue Shield of Michigan, and even if
you're not, because they have charitable efforts that reach out
(08:37):
beyond those who carry that card like I do. It's
Michael Patrick Shields through the AT and T microphones.
Speaker 2 (08:44):
They are true blue.
Speaker 4 (09:00):
People can't have access to quality medical care without affordable
health insurance. At Blue Cross Blue Shield of Michigan, we
understand increasing health insurance costs are becoming more of a
strain on the budgets of the businesses and people we serve.
Affordability matters. It affects real families, real decisions, and real care.
That's why at Blue Cross were dedicated to finding solutions
(09:22):
to learn about this critical issue in our efforts to
make healthcare affordable for all. VISITMI blue Daily dot com
slash affordability today.
Speaker 5 (09:30):
Whether they are dough boys, comments or even gremlins, Every
public school in Michigan is proud to be known for something,
and at the Michigan Lottery, we're proud to be known
for something too. Education. I'm Lottery Commissioner Susanna Shcrelli, and
one hundred percent of Our profits go to support the
state School Aid Fund. Last year, the lottery contributed over
one billion dollars. So whatever hometown school you're from, we're
(09:52):
rooting for all of them. Michigan Lottery for Fun for Schools.
Speaker 6 (09:56):
Knowing your limits is always the best back. Dean Transportation
is looking for compassionate people to join our team of
school bus drivers and attendants. Visit deanjobs dot com to
see all openings. Dean Transportation provides paid training to obtain
a commercial driver's license, Increased starting pay, comprehensive benefits, and
(10:17):
flexible schedules with no weekend shifts, no experience needed. Apply
today at Dean jobs dot com and train for back
to school season. That's da n jobs dot com.
Speaker 2 (10:30):
Change is bright.
Speaker 1 (10:32):
It's a clean energy future fueled by fields of solar.
It's led lighting in every home, and Consumers Energy is
making it happen with their industry leading clean energy plan.
This year, They're going all in on their commitment to
protecting the planet while serving nearly seven million Michigan neighbors.
(10:54):
Learn more and join the movement at Consumers Energy dot com.
Slash clean Energy
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