* Dustin Ploehn, Senior Manager of Red Hot Rewards Club & Sports Online Gaming at FireKeepers Casino
December 19, 2025 • 8 mins
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:26):
Thank you this morning to Jennifer Hudson with her music.
And it's Michael Patrick Shields live from the money Keeper's
main stage and I am about five feet above the
gaming floor and Tony Cuthbert to sort of tell a
tale out of school. We started the broadcast to performance
at six am this morning, and by that time I
(00:48):
was twenty five dollars up because there's a five dollars
table with an eyeshot of here. Now you don't always
get so maybe you do here in the morning, but
a five dollars table seems like a kind of a
rare thing to come across these days.
Speaker 2 (01:03):
It is, but we try in those off hours to
cater to the guests. So we do some things on
a Wednesday where we'll offer five dollars games as part
of a special throughout the day.
Speaker 3 (01:14):
And again I think it's smart.
Speaker 2 (01:15):
I mean, the casino has its modest amount of occupants
at four and five ams, why not cater to the guests,
So we try to do that.
Speaker 3 (01:24):
On the table side especially.
Speaker 1 (01:25):
It was great fun and also I noticed there were
some other games on that table that I hadn't seen before,
like a bet where if you think the dealer is
gonna lose. You can put a little more money out
without taking a hit. It's not a double down.
Speaker 3 (01:40):
You know what.
Speaker 2 (01:40):
The amount of side bets come and in some cases
go really on a as frequent a basis, as sometimes
you see a slot machine being rolled in and a
couple of months later it just didn't click and it's
rolled back out again. So side bets come and go
and are always changing.
Speaker 1 (01:58):
Yeah, and I noticed the sixteen is a push, okay,
to offset the ability to put more money out. That's
what it was. And this is why it was nice
to come in the middle of the night because you
could in a non stressful way talk to the dealer
about you know, how does this all work.
Speaker 2 (02:13):
There's a new game where you'd literally get one card
and then you can decide every time if you want
to double before you even get your second card. So
let's say you get a ten and the dealer, you
know whatever, you can double immediately before you even to
just to get your second card.
Speaker 3 (02:30):
Now you don't have to.
Speaker 2 (02:31):
You can just take a normal second card, but they
give you one card and the dealer will come around
and give you a chance to double immediately on the spot.
So there's a lot of derivatives and kind of nuance.
Now coming even to what would seem like a standard.
Speaker 1 (02:44):
Game out near the front near Embers the new bar.
I saw a new version of baccarat and had different
series of odds.
Speaker 2 (02:52):
And I think again a lot of that is in
addition to the standard game. So I would say that's
kind of a standard game. Plus you know again side bets,
and we're trying to get you know, the it's always
exciting when you come up and you see, oh, there's
a six hundred thousand dollars side bet jackpot or an
eight hundred thousand dollars side bet jackpot.
Speaker 3 (03:11):
So people are attracted to those, so we put them
out there.
Speaker 1 (03:14):
Tony Cuthbert, could you pull out your Red Hot Rewards card?
Speaker 3 (03:18):
Sure?
Speaker 1 (03:19):
Do you have one?
Speaker 3 (03:20):
Uh, it's in my it's in the room. There you go, Eh,
I'm really good at that is true. It's true.
Speaker 1 (03:27):
Dustin plane. When you walk in the fire Keepers you
now have the new landing Embers Bar, which is beautiful.
But right to the left you have the Red Hot
Rewards Club desk. Why should people stop there? First?
Speaker 3 (03:41):
Great question.
Speaker 1 (03:42):
We'd love to have you sign up for a Red
Hot Rewards card.
Speaker 4 (03:44):
Because we can give you back all the perks that
you deserve with your play at the casino.
Speaker 3 (03:48):
If you're gonna play.
Speaker 4 (03:49):
And you're gonna come and enjoy your time with us,
get a card and we can we can give you
some incentives that come with that. You're gonna get some
discounts at our gift shops and our restaurants right off
the bed, our our pit stop gas station. But also
we're gonna be able to give you some inst of
some points back on your cards while you play, and
potentially some offers down the road from that card.
Speaker 1 (04:05):
So Tony is an expert in beer, and because we're
here in the Kalamazoo area and I think he you know,
went in Rome. Do you like the room he had too? Uh? Well,
I don't know how many. Let's just say he had
a Bell's oberon when I saw him yesterday.
Speaker 3 (04:18):
Too hearted, Let's be too hearted.
Speaker 1 (04:20):
It's past summer now. Because you had your Red Hot
Rewards card. How much did that cost? How much would
that cost at Embers?
Speaker 3 (04:29):
It was it was very minimal. I can tell you that.
Speaker 4 (04:32):
We don't have an Embers discount, but that that too heart.
Speaker 1 (04:34):
It is a delicious selection. So there's no question to say,
the prices there are there. I thought we were getting discounts.
Speaker 4 (04:40):
We do have an Embers special right now. We do
have an Embers drink special. That's a it's a four
dollars drink special. That's really tasty if you have an
interest in that. But really cool bar up there.
Speaker 1 (04:49):
I saw it. It's a it's a it's its own cocktail.
It is. It's fancy looking. You know what's in it.
We'll find out later from Chef James.
Speaker 3 (04:58):
Maybe give him.
Speaker 1 (05:00):
The reason I'm shocked is that means the prices I
paid for two hours sitting with Jim Trebilcock yesterday at
Embers when I walked in, those are the prices. It's
not very expensive here at all to have drinks.
Speaker 4 (05:11):
No, we try not to try not to gouge anybody
on anything like that. A lot of good selections here,
and as he noticed up there at umbers really good,
really good draft options, especially from the local markets.
Speaker 1 (05:22):
Another thing you can do with that card that's very
near the desk, as I saw, is they have a
kiosk you do at fire keepers where you can take
your card and find out what's on there.
Speaker 4 (05:31):
Absolutely we got some promotional kiosks around the casino floor.
So if you want to see what your current offers are,
or how many entries you have for the upcoming drawing,
or what those drawing details are, we've got them accessible
to you.
Speaker 1 (05:41):
There's a car out front there too. Oh it's a Bronco. Yeah,
when's that rolling out the door?
Speaker 4 (05:47):
That's a Strap Edition Bronco. It's beautiful too. I don't
know if you notice the color scheme on that thing.
We did once work to get that vehicle. It's beautiful.
Speaker 1 (05:54):
That's going to be given to somebody who is a
Red Hot Rewards member for sure?
Speaker 5 (05:59):
Is it?
Speaker 1 (05:59):
The twenty seven seventh, The day after Boxing.
Speaker 2 (06:02):
Day twenty seventh, two to six pm. Every two hours,
two winners will be selected to win up to ten
grand cash. Eight o'clock one winner will be selected to
receive fifteen grand cash, and then we're going to give
away that Strope editioned Bronco at ten pm.
Speaker 3 (06:17):
And you commit on Wednesdays you get double entries.
Speaker 1 (06:20):
I think if fief Dylan were to win that and
she lives in Marshall, she'd probably drive, say, all the
way to Traverse City and back, because you know that's
only five miles or so. To Marshall, that's not enough.
Speaker 3 (06:30):
About all. We got to get her out in the
experienced Michigan super cool.
Speaker 1 (06:34):
Okay, So well, by the way, if you're a federal worker,
we found out yesterday that President Trump has decided the
day of before Christmas and the day after are going
to be federal holidays now, so therefore more time to
come to fire Keepers play around if you're a federal worker.
Usually it was kind of one or the other, and
we don't have Boxing Day in the States, but we
(06:55):
do now. You can do your shopping too at FireKeepers
because you know plenty of options for that, and you
can use your Red Hot Rewards credits I think in
the gift shop too, if you have enough and you
want to.
Speaker 4 (07:08):
Yeah, absolutely, you can use your points if you have
points on your card at Sarosky, and you're going to
get a ten percent discount in there as well with
the Red Our Rewards card. And we got some additional
winter holiday discounts in there and some really cool inventories.
So we encourage folks to get in there to take
a look at some.
Speaker 1 (07:21):
Mony, shop, dine, game, watch sports.
Speaker 3 (07:25):
It's heaven.
Speaker 1 (07:26):
Fire Keepers Casino and Battle cree.
Speaker 6 (07:30):
Looking for your next sunny getaway, whether it's to your
favorite theme park, relaxing beach time, a golf trip, or
just feeling the sun on your face. Breeze Airways as
you covered with convenient non stop flights from Lansing's Capital
Region International Airport to Sonny, Orlando and Fort Myers. Travel
with these by visiting Flybreeze dot com or by downloading
(07:53):
the Breeze app. Fly Lancing on Breeze Airways seriously nice.
Speaker 5 (08:00):
Last minute holiday gifting is a good deal better at Meyer.
Bring more joy to everyone on your list with last
minute deals on must haves like select Lego playsets now
thirty percent off and buy one, get one for a
dollar Unselect Yankee candle products. Gift cards are great for
the heart to buy for. Spend one hundred dollars or
more on select gift cards and earn ten thousand Emporks points.
That's a ten dollars reward just for you. Last minute
(08:22):
gifts for everyone on your list. That's the good life
at Meyer. Exclusions apply. See all deals in the Meyer
app and at Emperks dot com.
Thank you this morning to Jennifer Hudson with her music.
And it's Michael Patrick Shields live from the money Keeper's
main stage and I am about five feet above the
gaming floor and Tony Cuthbert to sort of tell a
tale out of school. We started the broadcast to performance
at six am this morning, and by that time I
(00:48):
was twenty five dollars up because there's a five dollars
table with an eyeshot of here. Now you don't always
get so maybe you do here in the morning, but
a five dollars table seems like a kind of a
rare thing to come across these days.
Speaker 2 (01:03):
It is, but we try in those off hours to
cater to the guests. So we do some things on
a Wednesday where we'll offer five dollars games as part
of a special throughout the day.
Speaker 3 (01:14):
And again I think it's smart.
Speaker 2 (01:15):
I mean, the casino has its modest amount of occupants
at four and five ams, why not cater to the guests,
So we try to do that.
Speaker 3 (01:24):
On the table side especially.
Speaker 1 (01:25):
It was great fun and also I noticed there were
some other games on that table that I hadn't seen before,
like a bet where if you think the dealer is
gonna lose. You can put a little more money out
without taking a hit. It's not a double down.
Speaker 3 (01:40):
You know what.
Speaker 2 (01:40):
The amount of side bets come and in some cases
go really on a as frequent a basis, as sometimes
you see a slot machine being rolled in and a
couple of months later it just didn't click and it's
rolled back out again. So side bets come and go
and are always changing.
Speaker 1 (01:58):
Yeah, and I noticed the sixteen is a push, okay,
to offset the ability to put more money out. That's
what it was. And this is why it was nice
to come in the middle of the night because you
could in a non stressful way talk to the dealer
about you know, how does this all work.
Speaker 2 (02:13):
There's a new game where you'd literally get one card
and then you can decide every time if you want
to double before you even get your second card. So
let's say you get a ten and the dealer, you
know whatever, you can double immediately before you even to
just to get your second card.
Speaker 3 (02:30):
Now you don't have to.
Speaker 2 (02:31):
You can just take a normal second card, but they
give you one card and the dealer will come around
and give you a chance to double immediately on the spot.
So there's a lot of derivatives and kind of nuance.
Now coming even to what would seem like a standard.
Speaker 1 (02:44):
Game out near the front near Embers the new bar.
I saw a new version of baccarat and had different
series of odds.
Speaker 2 (02:52):
And I think again a lot of that is in
addition to the standard game. So I would say that's
kind of a standard game. Plus you know again side bets,
and we're trying to get you know, the it's always
exciting when you come up and you see, oh, there's
a six hundred thousand dollars side bet jackpot or an
eight hundred thousand dollars side bet jackpot.
Speaker 3 (03:11):
So people are attracted to those, so we put them
out there.
Speaker 1 (03:14):
Tony Cuthbert, could you pull out your Red Hot Rewards card?
Speaker 3 (03:18):
Sure?
Speaker 1 (03:19):
Do you have one?
Speaker 3 (03:20):
Uh, it's in my it's in the room. There you go, Eh,
I'm really good at that is true. It's true.
Speaker 1 (03:27):
Dustin plane. When you walk in the fire Keepers you
now have the new landing Embers Bar, which is beautiful.
But right to the left you have the Red Hot
Rewards Club desk. Why should people stop there? First?
Speaker 3 (03:41):
Great question.
Speaker 1 (03:42):
We'd love to have you sign up for a Red
Hot Rewards card.
Speaker 4 (03:44):
Because we can give you back all the perks that
you deserve with your play at the casino.
Speaker 3 (03:48):
If you're gonna play.
Speaker 4 (03:49):
And you're gonna come and enjoy your time with us,
get a card and we can we can give you
some incentives that come with that. You're gonna get some
discounts at our gift shops and our restaurants right off
the bed, our our pit stop gas station. But also
we're gonna be able to give you some inst of
some points back on your cards while you play, and
potentially some offers down the road from that card.
Speaker 1 (04:05):
So Tony is an expert in beer, and because we're
here in the Kalamazoo area and I think he you know,
went in Rome. Do you like the room he had too? Uh? Well,
I don't know how many. Let's just say he had
a Bell's oberon when I saw him yesterday.
Speaker 3 (04:18):
Too hearted, Let's be too hearted.
Speaker 1 (04:20):
It's past summer now. Because you had your Red Hot
Rewards card. How much did that cost? How much would
that cost at Embers?
Speaker 3 (04:29):
It was it was very minimal. I can tell you that.
Speaker 4 (04:32):
We don't have an Embers discount, but that that too heart.
Speaker 1 (04:34):
It is a delicious selection. So there's no question to say,
the prices there are there. I thought we were getting discounts.
Speaker 4 (04:40):
We do have an Embers special right now. We do
have an Embers drink special. That's a it's a four
dollars drink special. That's really tasty if you have an
interest in that. But really cool bar up there.
Speaker 1 (04:49):
I saw it. It's a it's a it's its own cocktail.
It is. It's fancy looking. You know what's in it.
We'll find out later from Chef James.
Speaker 3 (04:58):
Maybe give him.
Speaker 1 (05:00):
The reason I'm shocked is that means the prices I
paid for two hours sitting with Jim Trebilcock yesterday at
Embers when I walked in, those are the prices. It's
not very expensive here at all to have drinks.
Speaker 4 (05:11):
No, we try not to try not to gouge anybody
on anything like that. A lot of good selections here,
and as he noticed up there at umbers really good,
really good draft options, especially from the local markets.
Speaker 1 (05:22):
Another thing you can do with that card that's very
near the desk, as I saw, is they have a
kiosk you do at fire keepers where you can take
your card and find out what's on there.
Speaker 4 (05:31):
Absolutely we got some promotional kiosks around the casino floor.
So if you want to see what your current offers are,
or how many entries you have for the upcoming drawing,
or what those drawing details are, we've got them accessible
to you.
Speaker 1 (05:41):
There's a car out front there too. Oh it's a Bronco. Yeah,
when's that rolling out the door?
Speaker 4 (05:47):
That's a Strap Edition Bronco. It's beautiful too. I don't
know if you notice the color scheme on that thing.
We did once work to get that vehicle. It's beautiful.
Speaker 1 (05:54):
That's going to be given to somebody who is a
Red Hot Rewards member for sure?
Speaker 5 (05:59):
Is it?
Speaker 1 (05:59):
The twenty seven seventh, The day after Boxing.
Speaker 2 (06:02):
Day twenty seventh, two to six pm. Every two hours,
two winners will be selected to win up to ten
grand cash. Eight o'clock one winner will be selected to
receive fifteen grand cash, and then we're going to give
away that Strope editioned Bronco at ten pm.
Speaker 3 (06:17):
And you commit on Wednesdays you get double entries.
Speaker 1 (06:20):
I think if fief Dylan were to win that and
she lives in Marshall, she'd probably drive, say, all the
way to Traverse City and back, because you know that's
only five miles or so. To Marshall, that's not enough.
Speaker 3 (06:30):
About all. We got to get her out in the
experienced Michigan super cool.
Speaker 1 (06:34):
Okay, So well, by the way, if you're a federal worker,
we found out yesterday that President Trump has decided the
day of before Christmas and the day after are going
to be federal holidays now, so therefore more time to
come to fire Keepers play around if you're a federal worker.
Usually it was kind of one or the other, and
we don't have Boxing Day in the States, but we
(06:55):
do now. You can do your shopping too at FireKeepers
because you know plenty of options for that, and you
can use your Red Hot Rewards credits I think in
the gift shop too, if you have enough and you
want to.
Speaker 4 (07:08):
Yeah, absolutely, you can use your points if you have
points on your card at Sarosky, and you're going to
get a ten percent discount in there as well with
the Red Our Rewards card. And we got some additional
winter holiday discounts in there and some really cool inventories.
So we encourage folks to get in there to take
a look at some.
Speaker 1 (07:21):
Mony, shop, dine, game, watch sports.
Speaker 3 (07:25):
It's heaven.
Speaker 1 (07:26):
Fire Keepers Casino and Battle cree.
Speaker 6 (07:30):
Looking for your next sunny getaway, whether it's to your
favorite theme park, relaxing beach time, a golf trip, or
just feeling the sun on your face. Breeze Airways as
you covered with convenient non stop flights from Lansing's Capital
Region International Airport to Sonny, Orlando and Fort Myers. Travel
with these by visiting Flybreeze dot com or by downloading
(07:53):
the Breeze app. Fly Lancing on Breeze Airways seriously nice.
Speaker 5 (08:00):
Last minute holiday gifting is a good deal better at Meyer.
Bring more joy to everyone on your list with last
minute deals on must haves like select Lego playsets now
thirty percent off and buy one, get one for a
dollar Unselect Yankee candle products. Gift cards are great for
the heart to buy for. Spend one hundred dollars or
more on select gift cards and earn ten thousand Emporks points.
That's a ten dollars reward just for you. Last minute
(08:22):
gifts for everyone on your list. That's the good life
at Meyer. Exclusions apply. See all deals in the Meyer
app and at Emperks dot com.
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