Motorcycle & Powersports News Podcast

Motorcycle & Powersports News Podcast

The Motorcycle & Powersports News Podcast shares ideas and topics from leaders in the industry who will present business intelligence, tips and strategies that motorcycle and powersports dealers need to succeed.... Show More

Episodes

September 24, 2020 6 min
Bob Ladd owned Shenandoah Harley-Davidson from 1998 to 2011. Under new ownership, the dealership permanently closed its doors in August 2020. Community members gathered together to create a petition to bring Bob back into the dealership business.
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September 18, 2020 10 min
If you’ve been in business for any length of time, you know there will be ups and there will be downs. Most dealers can do well when business is booming. Those who really prosper do business when others say there’s no business.
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September 16, 2020 9 min
Over the last four years, ARGO initiated a strategic plan, led by President and CEO Brad Darling, with the intentions to significantly grow the business. As a result, the Canadian-based brand doubled their team by adding industry veterans, combined with ARGO’s already seasoned staff to drive their brand to success. The ARGO team was prepared to take on the unexpected and “Go Anywhere” to overcome obstacles, even in the face of a pa...
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August 20, 2020 18 min
When someone asks you about a task not complete or you’re sitting by yourself wondering why things didn’t get done, do you say, “I just didn’t have time today.” If it happens more than a few times, it can become very stressful. And we all know stress can lead to poor performance and even health issues. What would it be like to take total control of time? And, it only takes 15 minutes a day.
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Powersports enthusiasts turned owners of G-Force Powersports, Brent Flambures and his wife Beth run a well-oiled machine in Lakewood, CO, even in the face of the COVID-19 pandemic.
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There are cycles in everything. Weather, economies, business and even health. But it’s what you do during these cycles that can help keep your business performing at a very high level. When it comes to marketing, there is power in postage.
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June 25, 2020 9 min
Whether it’s sales, service, management or administrative training, there is a value and an “attraction” to investing in your people. Consistent investing always produces a positive return on that investment. Especially over time. Now, how does Universal Law fit here? Actually, it
fits perfectly. For those who are consistently investing in their people, they are seeing a much more positive return on that investment.
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Powersports vehicle manufacturers have moved all in with the use of electronic control units (ECUs) to manage and monitor the operation of the vehicle. This allows for better efficiency and performance, as well as on-board diagnostics systems that can be utilized for repair and maintenance. If you are not using an advance diagnostic tool today, then in most cases, it makes it nearly impossible to provide complete service on today’s...
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In today’s technology-filled world, we are surrounded by data, which influences to how we make decisions in our day-to-day lives. When it comes to running our dealerships, our databases could hold the key to improved marketing strategies that could better the customer experience.
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May 26, 2020 6 min
With the first quarter results in from major OEMs, the impact of the coronavirus has created a rippling effect that will reflect well into the remainder of the year.
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May 20, 2020 13 min
John Fuhrman discusses why our time during the pandemic is a great opportunity to apply rules from the childhood game of "Stick Ball" into your dealership.
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Success is like a virus in that it can be very contagious. The difference is whether you make the decision to spread the “germ.”
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We won’t dance around the effect that the pandemic has caused on society, but we also think that we will all return to work sooner than later and bounce back stronger than ever. If the previous trends hold, then UTVs should continue to see steady growth after the crisis ends.
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Every single day, dealers, managers and even salespeople use an excuse to avoid proper training. Except for one very exclusive group: top performers. Learn about the importance of practice and proper training, from industry expert John Fuhrman.
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April 6, 2020 7 min
One thing that is true in the powersports industry is that riding brings happiness and positivity. During a time of social distancing, industry expert Craig Johnson of Wild Ass Seats discusses how riders and dealers can enjoy this time by doing what we enjoy: riding!
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PSXDigital CEO Larry Bruce discusses how his company decided to offer free online courses to dealers during the Coronavirus shut down. “While dealerships are closed, there should be some things that we could do to help them get better for when things do come back.”
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February 21, 2020 15 min
Some of you may have a “superstar” selling for you. But, are they really? Can they perform month after month? Most importantly, a quality of world class athletes, do they make the team better by being part of it?
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February 13, 2020 12 min
Industry expert Graham Anderson of Kenect explains the importance of reviews for a dealership and discusses how texting can benefit your shop.
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February 5, 2020 20 min
How do you keep your dealership on track for the year you want to have, even though none of us can really predict what kind of year is ahead? Without advanced planning, the answer is, you can’t. However, using a two-focus approach will most certainly keep you on track to creating the year you want rather than accepting the one you’ll have.
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In order to improve their customer outreach, Harley-Davidson of Glendale took steps to improve their customer service, starting behind the scenes with their management and sales team by adding new technology, specifically PSXDigital’s AI-powered customer experience management platform.
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