Episode Transcript
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Speaker 1 (00:02):
The Abuja Electricity Distribution Company has made notable strides and
addressing paths applied challenges in their city such as improved electricity, preleiteration,
meta upgrades and customer sensitization.
Speaker 2 (00:17):
Despite these efforts.
Speaker 1 (00:18):
To boost infrastructure and access to path the f City
continues to struggle with frequent pass shortages, inconsistent distribution, and
over reliance on the national grade. The situation affairts residents'
quality of life, limiting the growth of businesses.
Speaker 3 (00:36):
And overall economic development.
Speaker 1 (00:39):
What are these parts apply challenges? What evolving initiatives can
tackle the problem and pave the way for a more
reliable and sustainable energy future for their city?
Speaker 2 (00:51):
Hi, I'm Francis Jack of your host on today's extrade
of any edity. Today we'll be discussing also optimize the
powers applying the S city. We are no important parts
apply is table pass Apply can boost economic growth. It
can also improve the well being of citizens. And of
course we cannot have this discussion without involving the Abuja
Electricity Distribution Company which is responsible for past applying the
(01:12):
f City and the process other franchise areas with me
to do justice to this subject. Is the engineer. J
is the m D CEO of the A d C.
He has vast experience across the technical and commercial areas
of past apply and distribution. It transitions from the CEO
of the A d C to the MD and the
CEO welcome, sir, thank you very much. It's pleasure. So
(01:36):
let's kick off with the main issue. The regular man
on the streets. They won't steady parts apply. And of
course there is the f CIT and well well naturally
expect that to set the piece for other states across
the federation in terms of pasts apply. So the man
of the street is concerned, why country have steady past
apply in the f city to set the piece.
Speaker 3 (01:57):
So to speak, for that area.
Speaker 4 (01:59):
Okay, So the issue with steady power supply in f
City and by extension of the entire country have various
levels and should be dealt with in that manner. So
there is the issue of generation. Do we have adequate
(02:21):
generation to cater for the entire country at certain times
of the year. We do, at certain times we don't, okay,
because we rely mainly on hydrant cars. There's also the
issue of transmission. Do we have adequate transmission capacity to
meet all the demands.
Speaker 3 (02:42):
Mm hmm.
Speaker 4 (02:43):
So there are times where there are downtime on certain
transmich are like when we have vandalism contails the ability
to deliver energy to customers.
Speaker 3 (02:53):
Then we have the distribution issue.
Speaker 4 (02:57):
Do we have enough distribution capacity to provide reliable power
to customers? And it's also a bit of yes and
no oay every other one. The are issues that happen,
but at the end of the day, it boils down
to an entire systematic challenge, okay, and to solve that
(03:22):
or at the heart of all that is funded. Okay,
you need funds to build more generational capacity. You need
funds to explore gas, you need funds to build the
dams to generate power if you're using hydro. You need
funds to expand the transmission capacity. You also need funds
to rehabilitate, expand and extend distribution networks.
Speaker 3 (03:48):
But ADC is poised to face that challenge.
Speaker 4 (03:55):
We understand that there are innovative ways to deal with
this thing that you can actually isolate yourself from all
the challenges both from generation transmission and ensure that your
distribution meets because at the end of the day, we
are the ones that are customer facing, so when the
customer doesn't have POWISADC. So we are are tually working
(04:16):
around ways where we can deliver quality and reliable part
of our customers despite all these challenges that happened.
Speaker 2 (04:25):
Okay, thank you think that that's very crucial the funding
you mention. But in terms of funding, what we think
the cost reflective tariff that come come with the you know,
tariff incre is that is that helping? Is that solving
the problems so to speak?
Speaker 4 (04:38):
Yes, I would say it's a very low deable decision
by the regulator to start pushing cost reflective tariff. It's
actually helped to relieve a lot a lot of pressure
in the sector. Before now there was a whole lot
(05:00):
of dependence on government for subsidy. There is still that dependence,
but with our ability to move more customers to cost
reflective tariff, which is service based, we're able to take
away that body from government and create more liquidity within
(05:23):
this sector. So I would say it's one of the
most ladable initiative that has happened. It's giving investors confidence
because there's a problem with investors wanting to put money
and then they do not see it with money to
come back. So now we can actually tell an investor
this area has epileptic power supply, so they're a band
(05:46):
sea tariff currently. If we make the investments and we're
able to secure the revenue because there's another big challenge
that you build customers, but you're able to collect a
revenue maybe because of anergy tests and all that. But
if you're able to secure, so you remove the ability
(06:07):
to steal and you're putting power based on cost reflective tariff,
you will make your money. So I think there is
now a clear line of sight and that's why we
are confident that with the with this new tariff and
with the initiatives we are putting in place, by this
time next year.
Speaker 3 (06:25):
A budget would should closters.
Speaker 4 (06:28):
I don't want to say the entire budge, but we
were going to have an interrupted clusters within.
Speaker 2 (06:35):
A bus of coursuring there'll still be a classification. It
will have the twenty hours, then band be sixteen. Are
we all going to be at at the same level.
Speaker 4 (06:45):
So the process of migrating to a cost reflective tariff
for all customers cannot be done fromatics, So there has
to be a roadmap and neck is working on that road.
Speaker 2 (07:00):
Okay.
Speaker 4 (07:00):
There will still be customers who can never afford band
aid tariff of cost reflective type. So let's stop calling
it band a ban by, let's call it cost reflective
and subsidized tariff. There will still be customers who will
never be able to afford cost reflective tiff, and for
such customers, government still has plans to retain subsidy components
(07:24):
for them, but there the intention now is to make
sure that that subsidy goes to customers who truly deserve it.
And those are the mechanisms being put in place.
Speaker 3 (07:36):
So in creating our own clusters are actually.
Speaker 4 (07:41):
Investors who would always look for to get back their investments.
Speaker 3 (07:45):
So we want to be able to create clusters that
are viable.
Speaker 4 (07:49):
And from that improved revenue from such viable clusters you
can now and then start extending to other clusters that
are less value and possibly even do some cs rs. Okay,
that's our thinking, that's the picture we have painted, that's
the plan we have and that's what will be driving vigorous.
Speaker 2 (08:11):
Okay, I'm sure you will be happy with this. There's hope.
So the epleptic cross apply will very soon asurances of
the end of the ad A thin fabri residents working down.
There are some concerns about over billion. Some consumers complain
they were migrated from band beach a band a some
really and they weren't away. That's what's supposed to happen.
(08:32):
So have we dealt with that issue or is it?
Is it? What cost it?
Speaker 3 (08:36):
So the issue of migration is it's about aligning customers
to feed us.
Speaker 4 (08:45):
When you feed that, so it is you don't just
take a customatic, the customer to brand.
Speaker 3 (08:51):
You move a feeder to band aid.
Speaker 4 (08:54):
So when you move that, all customers starts to that
feed automatically become band okay, because we've had some challenges
with addressing, so being able to really place addresses within
f city. So sometimes when you send out notification to
(09:18):
customers that oh your feelers being moved to band aid,
you find out that not all customers get thats.
Speaker 2 (09:25):
Okayther a text or email.
Speaker 4 (09:28):
We normally send by text, We also send by EMAILSKA
just notication. We also use our online protocts very very well.
So we normally put this out there to say and
also on our website. If you go there and you
you can easily check for yourself and see what feed about.
Speaker 3 (09:48):
I know that a lot more.
Speaker 4 (09:49):
Needs to happen in this regards because not all customers
are text serving, and the way applegiz is laid out,
you would see that you have some closters, even in
the heart of very developed areas, and so such customers,
because they are tied to the feeder. Okay, we will
also be moved to BAND and that's why I said
(10:12):
earlier that there will still be pocket of customers that
cannot afford. So there's the issue of willingness to pay
and ability to pay. There will be customers who will
still be unable to afford band the tariff. However they
are actually staying we didn't band a clusters. Okay, So
these are peculiarities we are dealing with. But we have
(10:33):
a very effective customer experienced team that deals with this issue.
So whenever a customer is wrongly aligned on a feeler
that is not supposed to be, we have a system
that immediately is able to identify that and then rectified.
And so it's an ongoing process. In fact, a lot
(10:57):
has to be done with it drill. So currently we're
doing a GIS mapping of all our customers so that
we know by physical location where customer is placed relative
to our our network. This will will help us to
properly serve them, give our notification so that with our
(11:18):
GIS system, when an area is out, you can actually
say these are all the premises in and we can
send them messages.
Speaker 3 (11:24):
We're also updating our.
Speaker 4 (11:27):
Customer database through the process of these GIS mappingenervation so
that we can.
Speaker 3 (11:33):
Effectively communicate with customers.
Speaker 4 (11:35):
And there is also an opportunity to advise customers that
on your own relocating your meter, so because the system
actually has mapped to a meter to a particular area,
by the time you move that meter to a different area,
you're attributing your former area is still on that meter.
So what you then end up saying is if I
(11:56):
move this feeder where you were previously onto Brandy, your
meet automatical animals of the bandy respect now. So you
have a lot of people who have stayed as tenants
in the heart of our budger moving to outskirts, move
their meters and then they retain the attributes of those meters.
So these are some of the alignments issues we are
(12:16):
having which are trying to clean up bones. We we
have all these cleaned up. I think we will not
we will not have this complaint again. But there's a
lot of drive to clean this. So what what's what
consumers be concerned about this? If this migration happens. How
first will the redress process take. Let's say I want
(12:37):
to be I want to be compensated for that for that,
you know, migration that wasn't supposed to happen. Is it
a fast process?
Speaker 3 (12:45):
It's very Like I said, it's a very effective.
Speaker 4 (12:48):
We have a very robust customer experience that deals with this,
and normally it takes be doing for it because first
of all, there has to be a validation to confirm
that you're to you on the feeder which you say
you are, yes, and not the feeder that you're currently
mapped on on the system. So between the process of
(13:08):
validation and then effective change, it takes anywhere between forty
eight and seventy two.
Speaker 2 (13:15):
Wow, awesome, viewers, I'm sure you can you're aware of this, Okay,
So now I'm sure government has supported this so process
with the new Electricity Acts, and also there's a partnership
in place with the World Bank as a grant from
the billion dollar ground Right for the disrupt projects are
effectively that or any other government supported.
Speaker 4 (13:39):
Yes, the government through the Ministry of pan the Minister
of Parer has done lots to support the discourse.
Speaker 3 (13:50):
Even though as well we're going to ask for or
we are acting for.
Speaker 4 (13:56):
But there's been a lot of support. The Disrupt Group
program is really a blessing for us in our Buja.
For the first phase of the DISCORP program, we're expecting
about one hundred and thirty five thousand meters, so we
are very sure that going forward, and that's why I'm
confident to say that by this time next year, most
(14:17):
of the issues we are seeing will be eating all
the pasts.
Speaker 2 (14:20):
Because that number of mejors is enough to close the met.
Speaker 4 (14:23):
In our Buja, it would go a very long way,
almost close, almost close it. But we still have other
areas we have Ninja, Coogea and Nasarawa.
Speaker 3 (14:37):
This would go very long way to almost close in it.
Speaker 4 (14:39):
And like I said, we want to create clusters of
reliable sustainable paths of life.
Speaker 3 (14:46):
Yes, our Buja is at the heart of this.
Speaker 4 (14:48):
We're also looking at the capitals city of all the
states we serve so that we can then more straight
what is possible and then from there expand so with
the government's intervention through this rep also there are some
capex projects with the government is starting to do with the.
Speaker 3 (15:09):
Fgm CO partnership.
Speaker 4 (15:13):
I think all that is going to go a long
way to positively impact on effects.
Speaker 2 (15:18):
Thank you very much. I just asked a couple more
questions just too, is there any move towards renewables which
is the future? Then lastly watch short and midium term
or long term plans in place. Besides, just wanted to
mention to ensure optimal persers applying the f city and
your franchise area.
Speaker 4 (15:33):
So when I talked about isolating Abuja from great issues
transmission generation issues, our main focus is a better generation
using renewable paths. I think in the next coming in
a couple of years, Abuja would be the biggest discode
driving renewable.
Speaker 3 (15:54):
Yes, we currently have a plan to.
Speaker 4 (15:57):
Deploy better generation using renew across eleven feeders or eleven
clusters in that that's the big process for that is
currently being reviewed and we are hopeful that by generally we.
Speaker 3 (16:11):
Should start contract signing for these projects.
Speaker 4 (16:15):
And what that would mean is that because normally you
would notice that during the peak of dry season. So
when we start getting and I'm using this opportunity to
notify customers that when you start getting towards match, you
start seeing a whole lot of energy courts because our
hydro component of generation.
Speaker 2 (16:36):
Starts kind of dropping.
Speaker 4 (16:38):
With renewable and solid and better generation, we would be
able to mitigate all this. So hopefully by the end
of next year going forward, dry season, rainy seasons do relieable.
Speaker 2 (16:51):
Thank you very much, Thank you very much. Thank you
for saying our guess. It's been a pleasure discussing out
of ms supplying the city with engineer the nd CU
of the WG Electricity distribution Company, like Regordlands, this is
hard at work to ensure that far supplies up tomorrow.
We all have to have to be on deck. We
(17:12):
have to support this process government, private sectories and value
chain issue. With d Lands on deck, I'm sure and
a positive that with astrance abusive first supplies to you now.
Thank you. Don't forget to subscrive like and shape