S3E12: Shaping the Future of Aged Care: Anglicare's Strategic Vision and Preparations

Welcome to our podcast! We were thrilled to have a conversation with Yvette McDonald, the Chief People and Customer Officer at Anglicare. We'll be discussing "Shaping the Future of Aged Care: Anglicare's Strategic Vision and Preparations."

Yvette McDonald is a highly experienced senior people and culture professional. Her expertise spans organisational design, customer alignment, leadership development, employee engagement, training design, and facilitation. Throughout her career, Yvette has held executive Human Resources roles at Ferrero Australia and national positions at Coca-Cola Amatil and Thorn Australia (Radio Rentals). She has also been the principal consultant for Elixan Consulting. Yvette holds an MBA, a Master of Commerce in Human Resources Management, and a Bachelor of Economics. She is also a graduate of the Australian Institute of Company Directors (GAICD).

In this episode, we will delve into Anglicare's strategic vision for aged care and explore how they are preparing for the future. We'll cover key topics such as:

• An insight into the vision for the future of aged care at Anglicare, including the key trends she foresees shaping the sector in the next decade and how Anglicare is positioning itself as a leader in this evolving landscape.

• Innovative programs or initiatives Anglicare is implementing to enhance the quality of care for the elderly and how they ensure their care models remain person-centered and responsive to the individual needs of residents.

• The challenges of recruiting and retaining skilled staff in the aged care sector and how Anglicare is addressing these issues.

• How Anglicare supports the well-being and professional growth of its employees.

• Anglicare's engagement with the broader community to support its aged care mission.

• The ethical considerations guiding Anglicare’s approach to aged care and how these are integrated into everyday practices.

• Key goals Anglicare has set for the next five years in the aged care sector and the biggest challenges anticipated, along with Anglicare’s plans to overcome them.

  
  

Join us as we discuss these topics with Yvette McDonald and gain valuable insights into how Anglicare is shaping the future of aged care.

⁠03:02⁠ Vision for the future of aged care at Anglicare.

⁠07:08⁠ Innovative programs enhancing care quality and person-centered models.

⁠09:54⁠ Challenges of recruiting and retaining skilled staff.

⁠14:14⁠ Supporting employee well-being and professional growth.

⁠15:25⁠ Engagement with the broader community.

⁠15:57⁠ Ethical considerations guiding Anglicare’s approach.⁠17:46⁠ Key goals for the next five years and anticipated challenges.