Quality Remarks - The Podcast

Quality Remarks - The Podcast

Check out my show talking to interesting people in or around the software testing and quality management business about stuff I want to know. Hope you enjoy…cheers! For over 25 years, Keith Klain has been working in software quality, test automation, process improvement, and transformation initiatives for corporate, retail banking and capital markets clients. With extensive international experience in risk management and testing, he has built and managed teams for global financial services and consulting firms in the US, UK, and Asia Pacific. He is passionate about increasing the value of technology by aligning test strategies to business objectives through efficiency, effective reporting, and better software testing. He is also an advocate for workforce development and social impact, having designed and delivered technology training curriculum for non-profits to create technology delivery centers in disadvantaged communities. He has served as the Executive Vice President of the Association for Software Testing and has received multiple awards and recognition for his contributions to the software testing profession and diversity in tech. You can find Keith here: LinkedIn YouTube www.qualityremarks.com

Episodes

May 25, 2025 88 mins
These days, your philosophy about testing is more important than ever and a differentiator in the software testing market. Santosh Tuppad has been leading from the front since I first met him as a rising star at Moolya and through his workshops on security testing with me in the Bronx or in Germany with the Afghan Girls Robotics team.

Come take a listen as we talk about the current state of testing skills training in our business, c...
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I first got to know James in 2014 when the Context-Driven community was organising (including your truly) against the rent seeking of ISO 29119 test standard, and as co-chair of CAST for the Association for Software Testing, I invited him to give a talk on Standards – promoting quality or restricting competition?

His blog is a "must read" for any serious software tester, and his clear-eyed work on investigating the Post Office Horiz...
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April 8, 2025 75 mins
I've been friends with Ash Hynie for over 10 years ever since we started hanging out in NYC working in QA engineering and developer advocacy.

She has since gone on to greatness through various consulting gigs and heading up the DEI program at Credit Karma to now founding CountrPT, an AI powered career management platform.

Check out our chat about career development, performative DEI, being a good manager, and a lot about how to look ...
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Talking with Stephen and Dan in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise.
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Talking with Stephen and Dan in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise.
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March 2, 2025 68 mins
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the Association for Software Testing, James Bach and I discussed what it means to be context driven, the role of skills in your development, and how you can become part of the CDT community. This is a long and wide ranging discussion about taking responsibility for your testing, the Context-Driven School of testing, and what it ...
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March 2, 2025 36 mins
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the Association for Software Testing, James Bach and I discussed what it means to be context driven, the role of skills in your development, and how you can become part of the CDT community. This is a long and wide ranging discussion about taking responsibility for your testing, the Context-Driven School of testing, and what it ...
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March 2, 2025 71 mins
This is a long interview I did in 2014 with Duncan Nisbet for the Let's Test Conference which was done while I was running the Global Test Center at Barclays. It captures a lot of the day to day of running that global operation and how we went about trying to balance the business demands with improving testing for everyone.
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I gave this interview before my keynote at the 2016 STAR East conference on all the lessons I learned from selling software testing. We also get into why context-driven testing is viable, as well as how to discern between wants and needs of your clients and testers...enjoy!
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March 2, 2025 46 mins
Had a great time talking about testing and “Rocky” at TestBash Philly in 2017 with the Neil and Dan from Screen Testing! Yo Adrian – enjoy!
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February 25, 2025 63 mins
Here's a roundtable discussion I hosted between veterans of the software testing industry (James Christie Michael Bolton, Iain McCowatt, Ilari Aegerter, Griffin Jones) on ISO Standard 29119. James gave his talk at the Association for Software Testing conference in 2014, which started a petition to stop the publication of ISO Standard 29119.


Note: The quality of some of the audio was pretty sketchy and I've tried to limit the backgro...
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February 15, 2025 138 mins
James Bach and I have had too many conversations about testing to remember in our over 20 years of working together, but we finally found some time to sit down and record one. If you've got the time, in the 2+ hours we reminisce and discuss Rapid Software Testing, the testing industry, AI, context-driven testing, ethics, and training horses! Enjoy!

Blog post with links to references here: https://qualityremarks.com/qr-podcast-james-...
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July 29, 2021 87 mins
Heya – Finally found time to spill some tea with one of my favorite people in the testing industry, Elizabeth Zagroba. We cover off all the essentials from moving into a technical testing role, idealism, and our favorite musical theater. Enjoy!
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April 22, 2020 86 mins
Very happy to dusting off the QR Podcast with my pals Fiona Charles, Dan Billing, Ash Coleman, and our returning champion Michael Bolton to discuss ethics in technology, the responsibilities of software testers, and all that “big brother” noise lately about contact tracing apps in the age of COVID-19.
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November 27, 2017 114 mins
Really enjoyed this panel session talking about all things test automation with Angie Jones, Bas Dijkstra, Paul Grizzaffi, and Ashley Hunsberger. Check us out discussing managing business expectations, what to look for in test automation engineers, planning for maintenance and playing a couple rounds of "Rate that Vendor Claim". Enjoy!
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November 3, 2017 89 mins
Back for part two of our discussion, is my good friend, Michael Bolton. Michael has been consulting and training people on software testing all over the world and is the co-author with James Bach of Rapid Software Testing. Join us as we talk about training testers, community leadership, and common problems all testers face. Enjoy!
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October 27, 2017 69 mins
What more can I say about Michael Bolton. Michael has been consulting and training people in software testing all over the planet for as long as I’ve been in this business. When he's not traveling around the world teaching Rapid Software Testing, he's writing, speaking, and consulting about all things software quality. Check out the first half our our chat as we discuss testing and checking, semantic arguments, and what's it gonna ...
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October 13, 2017 75 mins
Writing, podcasting, running conferences, keynoting, workshops - is there anything Rob Lambert doesn't make look "blazingly simple"? Check out the newest QR Podcast where Rob and I catch up on testing, moving into management, his new company Cultivated Management, and how to strike a balance in your career and life. Enjoy! 
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September 1, 2017 66 mins
Jeff Perkins is the Chief Marketing Officer QASymphony. Prior to that, he's spent time in senior marketing and sales roles at PGi and AutoTrader.com, and previously worked on some of the biggest brands in the world Volvo, HBO, Sirius Satellite Radio, Michelin, Office Depot and Hasbro. We had a great time talking about the testing tool market, what clients want out of testing, developing your own personal brand, and what's behind so...
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August 21, 2017 70 mins
Karen Johnson has had a fantastic career working, consulting, and speaking all over the globe about software testing and quality. I always enjoy speaking with her whenever I get the chance and then trying (and failing) to mimic her calm, reasoned approach to deal with problems through storytelling. Listen in as Karen flips the script and asks me some questions as well as discusses the state of the testing business, management consu...
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