¡Mejora la Comunicación en Seguridad y Salud en el Trabajo con las 7 C de Cutlip y Center!

A petición popular les comparto las 7 C de la comunicación eficaz, creadas originalmente para las relaciones publicas por Scott Cutlip y Allen Center, Son un conjunto de principios diseñados para mejorar la comunicación escrita y oral cosa que hoy los prevencionistas NECESITAN MEJORAR URGENTEMENTE ya que si no te puedes comunica bien NO PUEDES HACER PREVENCION.

Episode Transcript

(00:01):
Is invisible welcome again to the PodcastHealth Safety and much more today at popular
request. Today with another interesting episodeabout what communication is. In this case

(00:24):
we go with seven c effective communicationapplied to safety and health at work,
and many people wrote to me askedme to please share something more about effective
communication that interests them the system.Here we fulfill them. The seven c
of communication Africa was originally created forpublic relations by Scott Qutrip and alen Center

(00:49):
Qutri Bcetter. They are researchers,or they are the researchers who have theorized
the most about public relations and theirworks are the most widespread with studies of
this subject at all levels many orwith that. This is a set of

(01:11):
principles designed to improve written and oralcommunication, things that preventionists need to improve
urgently today, because if you can' t communicate well, you can'
t do prevention. And that allthe people in this area have to be

(01:32):
clear, because they don' teven know how to talk here. I
' ll explain each of the sevenc' s with examples applied to safety
and health work for you to understandbetter. First we go with the first
principle, of course, as clarityimplies being clear in the message you want

(01:53):
to communicate, always avoiding ambiguities.For example, instead of using the specific
protective equipment wear helmet wear gloves orsafety glasses. When entering a construction area,
concise be brief and to the pointwithout redundant information in the context of

(02:19):
safety and health at work. Insteadof extending into unnecessary details, i e
speaking a lot of straw, youcan say in case of fire, head
towards the nearest concrete meeting point.This means being specific and precise. A

(02:39):
concrete message of insecurity and health towork could be that all employees should complete
the training course on the management ofspills is chemical by March thirty- one.
Right. The message must be correct, i e rock- free and

(03:00):
accurate, i e unambiguously. Tomake sure the information is correct, you
can verify data such as the Xstandard indicates that the permissible exposure limit parallel
asbestos is zero point in carbon fibersper cubic centimeter of air. I mean,
you have to be concise and correctin what information is being given,

(03:23):
not invent polite. Courtesy refers tobeing kind and respectful in communication. For
example, instead of ordering you cankindly ask all workers to immediately report any
insecure condition to your supervisor. Consideredmeans taking into account the feelings and needs

(03:53):
of the audience or the people towhom it has addressed a certain and certain
message. For example, Flor reportingon changes in security procedures, one might
say that adapting to new procedures canbe a challenge, but we are here
to support each step. I mean, a little words, you have to

(04:15):
be a leader. And finally,the message must be complete, providing all
the information necessary for the recipient tounderstand and act correctly. For example,
to properly use the autonomous breathing equipmentmake sure to follow these steps. Verify

(04:41):
yourself from the mask open the airvalve perform the deep breathing test. That
' s just one example. Applyingthis seven c on safety and being a
workplace today is essential to ensure thatmessages are not only clearly understood by all
workers, but have also been correctlyfollowed thus contributing to a safer and healthier

(05:02):
working environment. And eye while chabGTP or any other artificial generative intelligence can
help you create messages. If thecreated message does not follow the above steps,
it is difficult for it to comeas it should be to people.

(05:23):
And there, my dear invisible friends, is the detail where you have to
put the magnifying glass and remember.It' s your responsibility if you don
' t communicate, obviously if youdo it wrong or you do it right.

(05:45):
So get your hands on it,improve your communication skills, and try
to bring that message a better wayto people. As always I' m
available on social media. Steal safetyand health. Safety and health be and
the number one block of safety andsalun work in Spanish, Safety, Health,
point or RG. As always,thank you for joining me and we
' re listening.