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November 16, 2025 41 mins
How to Build a Remote Team Without Burnout with Jana Franklin

So many women start a business for freedom—only to find themselves working more than ever as the chief, cook, and bottle washer in their own company. In this episode of Smart Women Talk, host Katana Abbott interviews Jana Franklin, serial entrepreneur and Founder & CEO of CEO Concierge, a premium virtual assistant agency with a 75+ person international team. Jana shares how she:
  • Went from corporate fashion and multi-unit franchise owner (Jimmy John’s & Fantastic Sams) to leading a remote team
  • Discovered the power of matching tasks to personality—“front stage” vs. “backstage” work
  • Built systems, SOPs, and support so she could stop doing everything herself
  • Helps entrepreneurs reclaim entire days each week by delegating email, admin, hiring, licensing, and more
You’ll learn practical steps to:
  • Decide what to delegate (starting with a simple one-week exercise)
  • Think differently about money, risk, and hiring support
  • Use virtual assistants to scale your business without sacrificing your health or family
  • Build a remote team rooted in values, systems, and intentional leadership
If you’re overwhelmed, maxed out, and know you can’t grow by doing more yourself, this conversation will show you a realistic, affordable path to finally getting the support you deserve.

Learn more about Jana and CEO Concierge: https://www.ceoconcierge.com
Join our free Smart Women community: JoinSmartWomen.com
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