The Good Advice Podcast: Do Business Better with Blake Binns

People never want to feel like they're "just another customer" to a business. Yet time and again businesses fail to show their customers that each one individually matters. We talk small  (and inexpensive) actions to wow your customers on today's episode.

This episode is sponsored by Duncan & Stone. Capture the memories that matter with their Anniversary Journal, Childhood Memory Book, and more. Use code GoodAdvice to save 20...

You can do a great job but still end up with an unhappy customer. The reason is because you have to learn how to manage customer expectations, including understanding what they need to know vs. everything you can tell them. We talk about understanding how to present information to customers and avoiding mistakes in being too transparent.

This episode is sponsored by Equity Business Solutions. Do you want to make sense of the numb...

There's a simple truth to sales that will change how you view every failed sale. Are you really bad at sales? Or are you misunderstanding this basic fact? We talk sales and how one particular door-to-door salesman got it wrong. 

This episode is sponsored by Equity Business Solutions. Do you want to make sense of the numbers for your business? From equity, to liabilities and assets, to understanding cash flow... sometimes you need...

Gallup has said the #1 reason for lost revenue... isn't some failed marketing plan. It's the cost of turnover and how disengaged, unhappy employees are costing you money. And the #1 factor in a high performing employee? It's the Manager. We talk in today's episode how large corporations are turning to AI to manage their people, and how ineffective this is in building a meaningful culture.

This episode is sponsored by Prime Paymen...

Follower count. Impressions. Engagement. As these numbers increase, so does your impact. Or does it? We talk about vanity metrics and how easily these numbers affect our attention in business.

Today's episode mentions Optimum Health Insurance. Are you looking to get great insurance at a premium you can afford? Contact Optimum Health Insurance at https://optimumhealthinsuranceplan.com/

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Want to attract great talent for your business? I mean those employees who put in the extra hours, and who really represent the business well? How do you find these people? As you already know, it's not a pizza party. We talk why having a great hiring process is essential to getting the right people in your business.

This episode is sponsored by Best Option Restoration of Northwest Arkansas. Are you looking for the trusted answer...

Microsoft let go 9,000 employees last week, but the worst part of the story came after when a Microsoft executive gave a special kind of advice on how these employees could cope with the job loss. We talk bad habits in management and what great leaders do when things go wrong.

This episode is sponsored by Prime Payments USA. You've worked hard for your money... so why let another business take what's yours? Go to https://www.prim...

How can a band that gets a nearly 500,000 listens per month be AI? That's the topic for today's conversation as we examine how AI is finding its place in a large portion of digital content -- from music, to podcasts, to art, and even conversations on social media. What does this mean for the small business owner? We talk about it in today's episode.

This episode is sponsored by Duncan & Stone. Capture the memories that matter...

Good Advice now owns a marketing agency. I break down the WPMP acquisition that was official in June and what it means for the future of the brand.

This episode is sponsored by Equity Business Solutions. Do you want to make sense of the numbers for your business? From equity, to liabilities and assets, to understanding cash flow... sometimes you need an expert. 

Go to EquityBusinessSolutionsLLC.com and get value beyond the numb...

Why is insurance so confusing? Misconceptions and myths around insurance is one of the reasons why people often just go with the cheapest price. We talk insurance explained with our local Dan Cheek, who has worked in the insurance world for 35 years and who runs an agency here in Bentonville, Arkansas. Not only do we learn more about how insurance works, this episode explains what it looks like to start and grow a business over the...

We're celebrating 500 episodes of the Good Advice Podcast, as we look back on the early days of Good Advice. Today's business is so different from the scrappy agency we put together almost 7 years ago. We talk the process of growing a business in the last several years, including what's new for the Good Advice brand.

This episode is sponsored by Equity Business Solutions. Do you want to make sense of the numbers for your business...

What sales strategies are working and which ones aren't? We talk about some of the best... and worst strategies that sales people are using today.

This episode is sponsored by Equity Business Solutions. Do you want to make sense of the numbers for your business? From equity, to liabilities and assets, to understanding cash flow... sometimes you need an expert. 

Go to EquityBusinessSolutionsLLC.com and get value beyond the numbe...

Business so often show appreciation with a pre-printed card in the mail or the occassional "thank you". But what happens when a business makes customer appreciation a core piece of how they do business? We sit down with Noah Paden with Schuber Mitchell Homes to talk how one home builder isn't just building homes for their customers, but also how they are creating customers for life.

Learn more about Schuber Mitchell Homes at http...

Corporations don't usually take the extra steps to appreciate their customers... why? We talk about how corporations typically approach business ROI, and why small business owners can significantly grow their revenue by making customer loyalty part of their strategy.

This episode is sponsored by Prime Payments USA. You've worked hard for your money... so why let another business take what's yours? Go to https://www.primepaymentsu...

Can you make an impact when you aren't an "influencer" or don't speak on a stage? We talk about one story from a local man who shared about how one small moment of intentionality changed someone's life forever. This story points out how our actions really do matter, and how the good we can do is important, even if the people we affect are few. 

This episode is sponsored by Equity Business Solutions. Do you want to make sense of t...

AI is being used for all sorts of things that don't move the needle for a business. But is there untapped potential in the world of GTM and marketing? We talk with Abhi Yadav who is using AI as a core piece of his business, iCustomer, and how they are using it to better understand and segment their customers. 

This episode is sponsored by Duncan & Stone. Do you want to capture what matters with your loved ones? Check out thei...

So often business owners listen to good customer feedback... while ignoring the rest. We dive into an old episode from 2019 on the show -- and explore why it's so important to listen to your customer feedback, both positive and negative. 

Mentioned in this episode is Optimum Health Insurance. Need insurance you can trust at a price you can afford? Contact Blair with Optimum today. Go to OptimumHealthInsurancePlan.com

Enjoy the...

A couple weeks back I walked away on a $14k deal. In today's show, I explain what gave me hesitation around the deal, why I didn't think it was a good fit, and why I recommended to the prospect to spend their money elsewhere instead of signing a contract with Good Advice. 

This episode is sponsored by Prime Payments USA. You've worked hard for your money... so why let another business take what's yours? Go to https://www.primepay...

Annual Reviews are seen as one of the go to methods in management... but are they really that effective? We talk today about the problems facing your team members, and how annual reviews are too slow to solve them. 

This episode mentions Wish List Travel. Enjoy your next vacation with a designed-for-you, once in a lifetime experience. Get away and enjoy some you time. Go to https://nwatravelagent.com/ to book your next vacation to...