Episode Transcript
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Speaker 1 (00:04):
Here's another SOS short. I am James a Junior super organizer.
My main show super Organizer show or SS show or
jameson Junior. But once in a while we just do shorts.
I can't tell you something that's going on. It's been
I've been in this business sixteen it was seventeen years
and I've been ten years on the air. So I
started this something this recently to sharing. My last one
(00:27):
got some attention. I did at will Agreements. Now everybody
agree with that, so very interesting. This one's on word
of mouse. We drink some coffee. It's been on my
cellphone when nearing the end of May. This is episode
(00:49):
two sixty nine. Next week will be my ten year
anniversary June fifth, so that I was show for that.
But why this I became popular? Why my business became popular,
I would say eighty to eighty five percent was word
of mouth. The other fifteen ten there was actual leads
(01:12):
and me going out and doing other other marketing strategies.
But I'm telling you do not underestimate word of mouth,
even to this day. And I mean that in such
a wonderful way and like people go oh. So there
are certain ways that I found this out because I
was I was due to entrepreneurship, but I worked in
(01:34):
retail and food services. I always knew the product we carried,
the product we put out. If someone liked eating our food,
they'll hopefully tell someone else they come to the restaurant.
If someone liked our genes and like the pricing, they
would tell their friends go to so and so. They
have great pricing and great genes. So I knew word
(01:55):
of mouth in that area was good. But a lot
of times and that in those cases there are stores
and restaurants. It's marketing and getting arrested and getting and
getting in publications and all that magazines ads. But I'm
saying it's a professional organizer. We are a service argument industry.
We are so personal and personable. It's a whole different
(02:16):
world that the results are immediate. Meaning if we clear
a space, the space is clear, the client sees it,
the client is like, for ten years the space has
not be clear. Now you cleared it. That's immediate. Not
(02:37):
saying the end results of media, but just saying like that,
when things start to happen, you start to see it
your personality and how you treat them, how you do
the job, in their home or in their office, or
in their garage or on their yard, wherever it's right
in front of them. They could say, oh my god,
James is so fun and friendly, these whistling, these songs,
(03:00):
just getting stuff together. I mean, it's like it's right there.
It's a media for me. My first ends. I'm going
back by going back in time. My first client was
my mom and my stepdad. They needed me, she told
a friend, my first official client outside the family. When
(03:21):
I was working with her, it was there for a
little while and it's like, ooh, James's really good. She
introduced me to her church and I actually ran one
of their functions, and they and then the ladies who
were there loved me and how I ran it. Several
of them hired me for jobs afterwards. So as you
(03:44):
see what I'm saying, it was like that, you know,
I did well. Her word of my clients in her
mouth was I have this guy. She goes to the church.
I worked for them. Those church members go ooh good.
Let's like. Another one was a couple of years later.
I had helped my cousin Bobby do her house and
(04:08):
I helped to move in organize together. It was just beautiful.
Her friend comes over and says, why the place was beautiful?
I couldn't said, was like, my cousin James's organized her.
He's amazing. She said, oh, what can I try him? Okay,
they passed our phone number. I talked to him, came over.
(04:29):
We've been fast client friends and everything ever since, and
with her a particular client, I have gotten many clients
from her I've done I'm most sure if I did
her what if her aunts her mom one of her
mom's businesses. Several friends were like, she's passed me on doctors,
(04:50):
or she got me some good gets. My friend JJ,
who's in the business in England for for BBC, we've
met in person, grade fabulous, wonderful. She was like, ooh,
you're an organizer, you're a life coach. I know somebody
could use you. And she sent me some of her
colleagues she was working with in England to me. We
(05:12):
worked at the time difference, but it was word of mouse.
She goes, I know someone that I went in sold myself.
They liked what I had to say, they hired me
and worked together. So it's like it's just it's word
of mouth is really important. When I first started, I
had postcards made from Vista print and Risk the print.
(05:33):
They're still around Risk the print. And what I did
is I walked. I found areas I wanted to work in.
And this is what a lot of Latinos do too,
like gardeners or they do the same thing. And I
passed all my postcards because I was good at inventory
and organization of offices back rooms. One section time I
(05:55):
went to was the Beverly almost Beverly Hill they called
they called the Lost in a quarter West Hollywood area,
all up and down the street on Melrose, which a
favorite street here. I went into every business and John
the post I said, this is what I do. Just here
you go, no no pressure, just you was my organizing
(06:16):
back room, from organizing backrooms to the inventory whatever, I'm here,
all these services I can do. That I got hired
from a few people I did. That was word of
mouth because I post I did a postcard, talked to
whoever who was there. That's a form word of mouth too,
where they go, oh let me tell my boss about
(06:37):
this guy. You go, this one go. We totally hit
it office. She was like, she hired me later for
her business, but she was like she had told me
what I told her boss about me, and he is
so friendly and fun and blah blah blah. And I
came in and we had a good time. I worked.
I did a couple of jobs for them, you know,
And I'm talking about wellso the other one how I
got some of my famous people was to other people
(07:02):
I knew who said James is an organizer and he
works in the business, so he understands privacy. And some
of the people I've gotten they appreciate that. They know
I won't I got an outside in DA's and stuff.
I don't probut with that, but they just know that
I'm in the business. I'm out there to put stuff
on Instagram and I find it there. It's all the
kinds of spail. They can trust me because for me,
why would I why would I ruin want to get
(07:26):
one picture of something they having in their garage, they
see it, they fire me. That's big money. I'm losing.
That's big probably Like I'm a businessman, I'm like, I
don't care about all that. I at least do. And
it was the bomb. It was. It was wonderful. And
so I and I got where and they passed me
(07:48):
on a couple of what they knew too. Like I said,
some of myself was actual marketing and reaching out on
my own and applying for things. I mean, I got
a job at Michael's. I'll tell that story another time,
which I think I talked about before. But that's I
think that's another shot. I want to talk about two
topics and once that's another show. Or I got work
(08:11):
with UCLA Medical Center, be Able the Hills, that's another
ste's another show too, But I but it's But the
rest of my career mostly has been job a job.
I got somebody I know somebody and somebody else working
with somebody goes, you gotta hire this kid. They call
me a kid, and the person was older. I got
a kid and he's so good, and so it's like
(08:31):
it's very important. I put out a I put out
a blog post at a lot of heelp dot com,
my my website, and I last week talking about the
customer isn't always right? They're not why And I told
(08:51):
why I say that. And but there's a lot that
goes on in your part two when a troubleshooting issue
comes up. But do you have the trouble sheet put
out a fire. They call it you. How you act
also is very important to the corect equation. But what
word of mouth you will give and give it is
(09:15):
I just I just tell you all the time I
tried to people. I've gotten jobs in the media business
because of word of mouth. And that's what you try
to do. I try to just and I do the
same thing. I have friends who are in various areas.
I have a group people in my life that we
we have. I know a good plumber, I'm an electrician,
(09:35):
I know a good you know this guy and that guy,
and I passed their names out all. I say their
names all the time, you know, and if they hire them,
you don't. I saw it was no no big biggie,
but just I pass along because I get passed along
stuff too. And that's what you need. You need somebody
to see your worth and go, Yeah, James is worth it.
(09:56):
I think you should know who he is and go
from there and get work. So that's that's just something
I wanted to share with you guys. I just think
it's if you're new to business, or even if you're
my business for a while and you're like, I need
to get ya get y'all, get your people talking. Make
(10:17):
sure your people are telling their friends, telling their fang members,
or if they then they trust that they trust you,
that they're like, you know, I you know, do you
know anybody else? Like if you're looking for work, go
to your base and say, do you know anybody else
in your base? You could use an organizer and they
may be like, oh, you know what I do to somebody,
(10:39):
or encourage them your clients that I keep their ear
to the ground. Or if someone says my garage is
a mess, ding I know somebody just you have to
you have to like trust to train them to also think.
Some of them that are that way naturally they just
they just think that way. But some of all it's
not anything against you that they just don't think that
they're like I don't. They may not know what you're
(10:59):
practicing or how you go about customers and clients, so
you can you're giving them the permission to go. No,
anybody you want, if you think about is good, send him,
Jimmy I said all the time. So that's why that's
my show for short for today. I'm thankful to all
my clients and the clients that talk about me to
have my name in their mouths. That's right. Sub organizer
(11:23):
on on a show on Facebook X go there and
chinles out. I'll talk to you next time.