From Maternity Leave to Business Success

Lucy Omahoney's Tropic Journey

Dive into an inspiring conversation with Lucy Omahoney, a Tropic ambassador who transformed her maternity leave into a thriving network marketing business. Discover how passion, consistency, and strategic thinking can turn a side hustle into a life-changing opportunity. Lucy shares her raw and honest journey of building a business while raising young children, revealing:

• Practical strategies for managing time as a busy parent
• The power of authenticity in social media and sales
• How network marketing can provide personal and financial growth
• Overcoming self-doubt and building confidence

Whether you're a stay-at-home parent, aspiring entrepreneur, or curious about network marketing, this episode offers valuable insights into creating a flexible, fulfilling business that fits your lifestyle. Learn how Lucy went from skeptical customer to mentoring over 100 people in just four years, proving that with the right mindset, anything is possible.

Join Sian Murphy and Lucy Omahoney for an energetic, motivational discussion that will inspire you to reimagine your professional potential.

Created and hosted by Sian Murphy with regular co-hosts Michele Yianni-Attard, Kay Best, Rachael Bryant and occasionally Adelle Martin.

Become a supporter of this podcast: https://www.spreaker.com/podcast/the-women-in-business-radio-show--1228431/support.

Created and hosted by Sian Murphy with regular co-hosts Michele Yianni Attard, Kay Best, Rachael Bryant and occasionally Adelle Martin.

Find out how to be a guest or patron of the show at https://thewomeninbusinessradioshow.com

Episode Transcript

Speaker 1 (00:03):
Welcome to the Women in Business Radio Show with Sean Murphy,
connecting women in business around the globe.

Speaker 2 (00:12):
Hello, and welcome into the Women in Business Radio so studio.
Oh it's been a busy week already. I've been talking
and out running around all over the place. So it's
really nice to sit down with some lovely people and
we are going to be talking about building your network
marketing business in the studio. As our guest, we have
Tropic Ambassador Lucy O'Mahoney who started off selling the wonderful

(00:34):
Tropic brand and now mentors all well over one hundred people.
So welcome into the studio Lucy. Thank you for having
me also back with us. So she flies in every
now and then, don't you every fourth? This is Thursday,
isn't it.

Speaker 3 (00:52):
It's going to be a goodday.

Speaker 2 (00:54):
It's going to be a good show. Is k based.
K is the course director for Cape in the Calm,
So welcome back. It's been a while, haven't hasn't it.
It's been four weeks? Yeah, I know, only it.

Speaker 3 (01:11):
Probably feels longer.

Speaker 2 (01:13):
Ah it. Actually it's gone really fast. That's the way
it is at the moment. But never mind, that's just
the way my brain works will have to deal with
that another time. Okay, So what are they going to
be talking about. Well, we're going to be finding about
how Lucy started, how she fits all of this into

(01:34):
her incredibly busy life, why she started. We're going to
be finding out about network marketing. We're we're going to
we're going to suck her brain drive basically everything there
is until this, until there's nothing left. We're going to
be talking to Lucy about running a network marketing business,
how to run a successful network marketing business. We're going

(01:56):
to be debunking some of the myths around it and
and telling the truth about what actually happens show network marketing.
Sometimes it's got a really really it gets a really
really bad press, and yet I believe it's a fantastic
business model. People confuse it with pyramid marketing pyramid selling
and think it's illegal. Other people get disillusioned because they

(02:19):
think that it's going to be I was almost going
to say a rude word a piece of like really easy,
but you know it isn't That could be because they've
been told it's really easy. All we have to do
is go and chat to your friends and family. I'm
telling you now they do not all want your makeup,
They just don't. You can't build a business from your mates,

(02:41):
the same as you can't build an account that's your
business from your mates. You can't build any business from
your friends and family. And I think that's where the
confusion really starts, is that this is a business. It's
a proper business. It is no use. It's no different
than starting up any other franchise. It's just that you're
starting are considerably lower. It makes it an awful lot

(03:02):
more affordable. That doesn't mean that your profits necessarily have
to be any less than a more expensive franchise, because
very often your overheads are very less, are an awful
lot less. But it has exactly the same potential. But
guess what, it needs the same input. So that's what
we're going to be talking about today. We're going to
be talking about starting a network marketing business and getting

(03:25):
Loos's insights on what works and what doesn't work. So, Lucy,
I think we can just start off by saying that
having one hundred people in your team, after what is
actually not a particularly long period of time, when did
you start your business up?

Speaker 4 (03:44):
So I actually started in March two and twenty one.
So yes, it's four years now.

Speaker 2 (03:51):
Yeah, so you've been you've been going for four years.
Four years in the business world is actually not that long.
People people think sometimes they're going to start to be
business and you know, by the middle of the week
after everything's going to be roaring along, do you know,
And actually that very often just isn't the case unless
you've actually put an awful lot of investment in and
you've been you know, you've been building up to the

(04:12):
business for a long time. But if you're starting from
scratching like ground zero and you're going, you know, you
need to expect to be waiting and working for some
time before you start to reap some real benefits. So
you now have over one hundred people in your team, Yep,
that's that's rather an achievement, isn't it. Yeah.

Speaker 4 (04:36):
I think when you first start something like this, you know,
we all start in the same place. We all start
in exactly the same position from what we get, you know,
and you don't always know where it's going to go.
And actually my intention initially wasn't. I didn't go into
you know, start my tropic business thinking I'm going to
huge field, this big business and I'm going to onboard

(04:57):
all these people and work with all these women and men.
And that kind of wasn't my attention initially because I
didn't quite understand how it all worked.

Speaker 2 (05:05):
Perhaps what we ought to do is what I normally do.
It's just head all over the place. Why don't we
start with your story so people get to understand how
you came who you are, how you came to be
starting a Tropic business, where you've come from. So you
tell it in your own words. I'll do my very
best to be quiet. It's not easy, do my best

(05:26):
to shut up.

Speaker 3 (05:26):
It's not promising.

Speaker 2 (05:29):
I didn't promise to die. I said, don't do my
very best. I will. Yeah, I'll be trying really hard.
You're fine and so so.

Speaker 4 (05:39):
Yeah, I'm Lucy. I'm thirty four. I've got two young
children who are now six and four currently at school,
my husband George. When I first came across Tropic, I
was a pharmacy technician at the time on maternity leave,
so my daughter was two and my son was seven months,
so they'll be young. At that point. I had already

(06:02):
been very very aware of what products I was using
from a cosmetic point of view. I was more into
toxin free natural products. I was really big on that.
After being in pharmacy for a long time. That kind
of opened my eyes a little bit into we need
to be aware of what we're using. So that's how
I kind of went into that rabbit hole a little bit.
So I had used a lot of brands at that point,
and someone said to me, Oh, if you're into more

(06:23):
kind of natural stuff, why don't you give Tropic Ago
And I said, I've never heard of Tropic I'd never
heard of it, and if I'm honest, at that point,
I thought, oh, here we go another brand that says
in natural green. We know.

Speaker 2 (06:36):
I'll have a look online.

Speaker 4 (06:37):
It was quite I was quite familiar with ingredients, so
I could look at something and i'd know if it
was clean product or not. So I looked online and
I saw the ingredients and I thought, oh, wow, I
take that back. It is a really clean like the
ingredients so beautiful. I'd give that a go. So we
ordered the products and I was blown away by how

(06:59):
good the products were. And one thing I'd massively missed
from kind of moving over to more natural brands, more
conscious brands, is the smells. Because what we're used to
in normal products is in a real yucky synthetic fragrance
and all this kind of thing. So I was blown
away at the fact that and I need did they
work really well? They still had this luxurious feel, this
luxurious smell, which I'd been missing since i'd moved to
more natural, if I'm honest. So a couple of months

(07:21):
went by and I was still using the products as
a customer. I think it was about two or three months,
and I was obviously starting to get the idea that
there's some kind of business element attached to this. Didn't
really know the ins and outs of it at all,
but I was obsessed with these products at this point,
and I thought, I'm never going to use anything else.
I'm never going to go into It's the best stuff
I've ever used, and I'm never going to use anything
that's not toxing through. So I found myself talking to

(07:45):
my husband about it a little bit, and I did
reach out and get a bit of information about what
it involved. At the time, the kids were young, so
I felt like I was really stretched for time, already
struggling to get the dinners that I'm struggling to keep
the house clean, kids weren't sleeping through the night. I
was a shack and also we wasn't in lockdown. We'd
edged out a lockdown, but we still couldn't do certain things.

(08:05):
We still had a lot of restrictions in place. So
I thought, gosh, I don't feel like I spoke to
whenim in the last two years. Do I know anyone
that's even going to be interested in it? Honestly, I
was like, where have I been under a rock? I
don't know, but I couldn't stop thinking about it. And
I had a conversation with someone who's who was actually there.
So I'm very very successful in the business, which I
didn't know. I won't go into it. I kind of
randomly found her on Facebook and just asked her some questions,

(08:27):
and I spoke to her that day and I thought,
you know what, I'm never going to use anything else.
I genuinely got nothing to lose here. I'm always going
to use the product because we get a nice discount
as ambassadors. It makes sense. So that same day I
went for it. My kit arrived and my mentor who
is now my mentor. I said to me and my friend,
what do you want to achieve with this, what are
your goals? And I hadn't heard the word goals in

(08:50):
a long time. I was like, I've been month for
the last two years. What on earth is this thing?

Speaker 1 (08:53):
Like?

Speaker 4 (08:55):
Just about at dinner done? So, I said, well, I
said goals. I said, well, I'm on statuty maternity at
the moment. That's due to stop soon. I'm due to
go back to work in the summer. I said, well,
imagine if at some point I could cover that. And
I was talking like at some point in the future.
And I came in first month, and I think my
love and my passion for the products I did that

(09:15):
I covered my maternity pain my first month. I couldn't
believe it. And then I just kept going. I think
I was in this well wind of excitement and just
this love what I was doing. And a couple of
months later I hit a leadership role in the brand.
Fast forward to August, because I started in the March,
was fast forward to August when I was due to
go back to work. I was actually able to hand

(09:36):
in my notice because it was working better for me
around the kids, doing what I was doing, slotting it
into tiny little pockets of time that I had, and
I didn't have to worry about this headache of childcare
and going back to work, so I was able to
hand my noticing in the August, and then it just
kept going and going. I was hitting incentives and it
was just absolutely brilliant. But obviously all of that is

(09:57):
amazing what I read with the incentives income, the success
of kind of the independence as well of growing a business.
But I have to say the biggest thing is for
me that I notice, and I don't know if this
is quite particular, because I was kind of a newish
mum and the kids were really young. I feel like
when we're a mum, especially a new mum, sometimes we

(10:19):
put ourselves at the bottom of the pile quite a lot.
We're so busy looking out to everybody else, making sure
everything else is done. And I feel like that's why
that question, what are your goals? It did throw me
because I was like, well, I've always been really driven,
and I believe when I had children, howver much it's
so goodous being a mum. We lose sight of our
own visions sometimes and being a very driven person, I

(10:42):
was like, well, I don't know, I think I'd just
already put in my head when they're at school, when
they're older, my time will come and it's kind of
So what it's done for me is it gave me
a feeling of hold on. I can be mum, I
can be wife, and I can still have my own thing.
I can still have my own independence, my own goals,
my own drive, and achieved the things that I want
to achieve and still prioritize the other things as well.

(11:05):
So I think for me it was the way I
developed as a person. And actually I all of a
suddenly developed this spring in my step, which I think
I was just lacking a little bit. So yeah, it's
just been amazing. So yeah, it's now four years executive
leader in the brand, like I said, mentored where I
don't know the exact figure I need to look, but yeah,
it's well over one hundred predominantly women. We do have
a couple of gentlemen in the team as well. Actually

(11:26):
meant it amazing in this business, believe it or not.
So yeah, that's where I am four years in and
that's how it came about.

Speaker 2 (11:32):
So the spring in your step, it's odd, isn't it
has Sometimes you don't notice that you haven't got a
spring in your step until you get your spring back.

Speaker 4 (11:40):
Yeah, definitely.

Speaker 2 (11:41):
Can you remember that, was there a moment where you
went on back? I think so.

Speaker 4 (11:49):
I used to say to my husband every day because
when I say the kids weren't sleeping through the night,
I'm talking some nights forty minutes sleep.

Speaker 2 (11:54):
It was crazy. It was crazy.

Speaker 4 (11:56):
And my husband said to me it was literally the
day after joining then you seem like more energetic. And
it was only a few days later he said, you
don't keep telling me you're tired anymore. It was so strange,
and it wasn't that. It wasn't that. I you know,
I love being a mum. I love I loved everything
about it. I just think sometimes we need to have

(12:19):
that thing that we are focused on outside of everything
we are.

Speaker 2 (12:24):
You exist as a person outside of your children. Yeah,
but just having that role. You have a role, and
it's a It's a different identity, isn't it. You know.
I think sometimes I'm not sure if men do this,
I'm not sure it really matters. I think some women
do it, some women don't, some men do it. And
I'm a mum. Yeah, I'm a mum. What do you do?

(12:45):
I'm a mum? I'm just a mum and there isn't
anything else. You're not a woman or a person who
is a mum. You're a mum. Yeah, you're not a
person who runs a business and is a mum. And
I think think it can be it can become very
limiting and narrow, can't it, even though it's the hardest Yeah,
you know, in the world work than anything. Yeah, And

(13:11):
like I said, it was I loved all of that
and I was very content with what I was doing.
But I think if you've al if you're I think
some people are naturally more driven than others. And I
think you know, for me, I've always wanted to do
well things. I've always put everything into If I'm going
to do something, I want to do the best, right,
I want to be the best, very competitive for myself.
So just to have that focus, I think it's just

(13:33):
that focus. It was a really positive focus and that
that headspace of yeah, let's do this. There's something else
going on, isn't it. Yeah, that's that's for you and
only for you, and it's a separate driver. Yeah. Okay,
So you didn't go from nought to over one hundred
people mentoring overnight. So how did that happen? Do you

(14:00):
know what?

Speaker 4 (14:00):
Like I said, I didn't actually come into the business
with the intention of building this huge team, because if
I'm honest, I came in my love for the products
and the brand, and I didn't really understand how that sided.

Speaker 2 (14:12):
Can I just take you back a bit, So in
your first sort of month, you said, in month one,
you hit your salary.

Speaker 4 (14:18):
Yeah, as income, statutory maternity.

Speaker 2 (14:20):
Yeah, oh, you hit your statutory maternity yeah, gotcha. And
then your goal was to actually replace your salary as
it would be when you go back to work off maternity. Yes.

Speaker 4 (14:33):
So my goal initially was my maternity was due to
stop within a couple of months, and.

Speaker 1 (14:37):
You need that.

Speaker 2 (14:38):
You need to right, you need to get that.

Speaker 4 (14:39):
Yes, okay, So that was kind of how it went.
And the first month I covered that predominantly on personal self.
So just people was ordering the products from that.

Speaker 2 (14:47):
Yeah that's what. So, so you are you're selling effectively,
you're selling the products. Yeah.

Speaker 4 (14:52):
So yeah, so I didn't have a team at that point.
I wasn't specific intentionally.

Speaker 2 (14:57):
So what were you doing? What were you doing to
sell this? To sell your produc looks? Who are you?
Who are you?

Speaker 4 (15:02):
Selling them to So at that point we still had
some restrictions in place. So previously we were a very
kind of more party Pampa based business, which we couldn't
We could do things like that on Zoom online, but
we couldn't do it in a yes direct yeah, and
of course it's not and we're very still we still
now with very hands on business. When most things have
gone online, we are still very personal and hands on.

(15:23):
So some of the key things I've done at the beginning,
and I will always say, by the way excitement and
passion will.

Speaker 2 (15:28):
Take you far.

Speaker 4 (15:30):
It will really take you far because you will attract
so much goodness to you as well when you're in
that place of joy excitement. So I think that will all.
I think we under overlook that sometimes it's not just
the actions you take, it's everything that goes with it.
I really utilize So we get magazine they used to
be called glow magazines. They're like beauty brochures now, so
I really utilize those. And I utilize those in a
way where I knew people were sitting around and couldn't

(15:51):
do too much, so I'd make sure they got eyes
on that magazine. And ah, this has got some really
nice tips and skincare advice, and hear this and it's
a lovely read. I'll put through the door or whatever.
And we had the online link as well, if you
can get out and about too much. The other thing
that we could do at the time was borrow bags,
so we could ask someone their skin type or their
skin concerns, put the products together that suit them, and

(16:14):
pop it up on the doorstep. Because obviously it was
put it on the doorstep, go and collect it three
or four days later, sanitize it all and everything else.
So people were still getting experience with the products at
that point. I was more consistent with social media as well.
I'm a lot more offline than I am online now.
At the time, I was quite consceroused. I wasn't heavy
on social media, but I was consistent.

Speaker 2 (16:34):
Did you think that that had an impact on your
results looking back now at that time, yeah, in what way?
How are you using social media? Because I think a
lot of people get hung up on social media, people
thinking actually it's the solution to everything. If they don't
do it, then everything's just going to go wrong. Other

(16:56):
people are sort of really reluctant to do it, so
or I don't think it works. Other people expect to
put stuff out that suddenly the world will come flooding
towards them and they'll sell lots of stuff, which is
why a lot of people get dishearted. It is. So
what did you how did you actually use social media?
Listen if you use some as tools? How did you
use some as tools?

Speaker 4 (17:13):
So I had I had a platform that I used
since I was younger, which was allowed to say Facebook,
So I used to use that a lot anyway, and
then I was a little bit familiar with Instagram, used
to using here and there more for stories and things
like that. But at the time when I joined, I
already had a bit of a you know, I had
friends and things on Facebook, so I thought, might as

(17:34):
well just utilize a platform I've already familiar with.

Speaker 2 (17:36):
So I set up a group.

Speaker 4 (17:39):
I already had a little group actually, because I used
to just just educate a little bit about natural living
and that kind of thing. So I didn't have loads
of people, you know, but I kind of moved it.

Speaker 2 (17:46):
But you were already Yeah, I wasn't interested in that
and going in that direction. Do you know, I think
that's just key, isn't it? Really? You hadn't gone what
can make me most money here and picked something you
were already heading in that direction, the tropic tropic. I'm
saying just but it fitted in with where you were
already going.

Speaker 4 (18:05):
Oh, I feel one hundred. I was at that point,
I'm meant to be doing this. I was already educating people.
You know, people probably run away.

Speaker 2 (18:12):
From me at times.

Speaker 4 (18:12):
I'd see them putting something, you know, using this product
or that product.

Speaker 2 (18:17):
The most terrible women in the supermarket go, do you
know what's in that?

Speaker 4 (18:20):
I hate to admit it. Yeah, I'm telling you. At
one point I was probably on the verge of obsessed. Actually, yes,
I've had to balance that out.

Speaker 2 (18:28):
But yeah.

Speaker 4 (18:28):
So I started using Facebook, the group that I had,
which I said at the time, like the kids were young.
I hadn't been very active on social media, so I
wasn't already very active on it. But I already had
something there that I could pick up on. So I
started using my Facebook profile, personal profile and the group.
I was heavier on the tropic front in the group,
but I would drive some traffic across from my personal

(18:52):
into the group. I really utilized stories. I think stories
are amazing.

Speaker 2 (18:56):
Are you aware that you had a strategy at the time. No,
not at all. Okay, you aware now that you had
a strategy even if you hadn't, even if you hadn't
written it down.

Speaker 4 (19:06):
I think the only strategy I had was to be consistent.

Speaker 2 (19:10):
Well, you're saying to me, now I have my personal profile.
I was putting more general stuff on there, and I
was driving people that that's sort of what we call
a strategy. I was driving people over to a group.
So so you had that idea already.

Speaker 4 (19:22):
Yeah, it's kind of just the thing that made sense. Yeah, Okay,
I kind of just used It's a bit of common sense.

Speaker 2 (19:29):
Intuition, intuition and common sense. I'm no expert on social media.

Speaker 4 (19:33):
I'm still absolutely no expert on social media. Yeah, and
that's just kind of the way it work. And then
I would I wouldn't post heavily on my Instagram, but
again i'd use it the stories. So at that point, yeah,
I think the thing that really helped with the social
media was the consistency. So I wasn't doing any massively
fancy posts. I wasn't spending hours on social media. I

(19:56):
didn't have the time.

Speaker 2 (19:57):
That's really that is such a key point actually, because
I see people who spend far, far too much time
on social media expecting it to just work miracles for them,
and other people who spend almost no time on social
media because they think it needs to be a lot
more complicated than it actually does. How did you decide

(20:19):
what to post? What did you post? How did you
How did you decide that?

Speaker 4 (20:22):
So i'd the one thing I will say, and I'll
be straight here. I had tiny pockets of time. I
did not want to be on my phone all day
in front of the kids. That was one thing that
was non negotiable for me. So if they had napped
at the same time and I knew they're probably going
to be a sleep here for twenty minutes, I might
have jumped on and done a quick story about the
hand cream I just put on. It might have been

(20:44):
a one minute video. And the good thing about the
fact that I didn't have much time, I didn't have
time to worry or over prepare or watch it back
fifteen times before I posted it. I had tiny pockets
of time and I had to just get on with it.
So I think that worked in my favor. I think
sometimes busy people do make fantastic ambassadors because I don't
have time for background fluff. Yeah, you're right, and.

Speaker 2 (21:08):
That's kind of just how it went.

Speaker 4 (21:09):
So I think I was just myself and I just
you know, if I was putting a bit of sun
cream on the kids, I would just snap a little
photo up and say, absolutely love this suncream, tiny little thing.
I was just real and transparent and it was just
my life. And like I said, I wasn't heavy on it.
I did not spend hours on social media. I was
just consistent so and I would go on and come off.
I wouldn't go on and scroll in. If I had

(21:31):
a post I wanted to do, I'd go on, post
that and come off. I might not be back on
it again for five hours. I was just that that's
just how it was.

Speaker 2 (21:38):
You don't going back every ten minutes just to check
see if anybody else would like to.

Speaker 4 (21:42):
Didn't care how many people liked it. I didn't even
have time to think about it. And like I said,
I'd done other things as well, So I'd done offline things, magazines,
borrow bags, I had plenty of background conversations if people
messaged me things like that, and I was intentional as well.
I didn't do a post and think, gosh, the world's
going to fall at my feet. I would also directly
go to people. I don't think you're ever going to
be going direct to people. I think we lose that now.

(22:03):
You think you're going to write a Facebook post and
all of a sudden you've done a thousand pounds in sales.

Speaker 2 (22:07):
That's not the way I work. So when you say
going direct to people, what did that mean for you?
How did that look? So? For example, if.

Speaker 4 (22:17):
Well we wasn't seeing as many people, I'd just reach
out to someone that I've known or whatever and just say,
you know, just general chit chat and say, I'd love
to show you a magazine I've recently started, Tropy. I'd
love you to get eyes on the magazine. It's some
really good little tips and things, and they happy for
me to pop you one in the post. I can
send you the link for a little nosy So I
wasn't asking them to buy from me.

Speaker 2 (22:37):
I was. I was kind of just an have a look, chilled.

Speaker 4 (22:40):
I think we overcomplicate things. It's just chilled.

Speaker 2 (22:43):
I totally agree with you. There's a whole industry around
teaching sales, and I dare say anybody who teaches sales,
so be sitting in there fuming right now. But you know,
it's just not that difficult.

Speaker 4 (22:56):
And people don't like to be sold to. People take
you're selling to go the other way.

Speaker 2 (23:00):
It's not that difficult. You know, what does somebody want?
What have you got that may fit into that? Do
they want it? How much is it? Do they want
it or do they not want it?

Speaker 3 (23:10):
Yeah?

Speaker 2 (23:10):
Is there a better solution for them? Maybe we overcomplicate
everything in our head.

Speaker 4 (23:15):
We create these blocks, we create these scenarios, and actually,
as women, the thing we do best is share.

Speaker 2 (23:21):
We all the time.

Speaker 4 (23:22):
If you went to that new restaurant in town and
the food was lovely, you can't wait to tell everyone
about it. You know. If you want to saw that
film and it was ten out of ten, you're naturally
going to pop.

Speaker 2 (23:31):
And we do. We just check about it. Don't we chat?
You're twenty four cents radio, But we do.

Speaker 4 (23:42):
We just chat and we share and things we love,
things we don't, And ultimately that's all we're doing.

Speaker 2 (23:49):
It's not it's not hard, it's not it's not. But
it can sometimes be scary, and I think that's one
of the reasons that people like to over complicate it
and have training courses and this and that, because all
the time they're doing lots of training. Of course they're
not actually doing the stuff, are they. That's that you're right,
it is. It's not that difficult if you have something
that you love and you know and you and I

(24:11):
think if you are honest and have integrity, you know,
if I'm looking at somebody coming along to an event
that I run, if it's not right for them, I
don't want them there because they won't be happy. I
won't be happy, nobody will be happy, and it ends
up with a horrible atmosphere. So all you have to
do is find out what they want. Does it fit.
If it doesn't, perhaps somewhere else will. And you very

(24:33):
nicely recommend. Okay, you may find it's easier to do this,
or you know, this may not be right for you. Now,
if it is right, do you want it?

Speaker 4 (24:42):
Yeah? And I think I think it's when you've got
when you've got honest and good intentions and you're coming
from up I think, actually genuinely want I think I
think people know, don't they. I think if if I
think as soon as you start tackling handling objections, I
mean I can. Who wants to handle an objection in sales?
It wants that to be I could honestly hand on

(25:03):
my heart. I could never recommend or share a product
that I didn't absolutely love know was going to do
the best for that person. I wouldn't want to do it,
and I couldn't do it.

Speaker 2 (25:11):
And I think if you, I think, I think people
pick that up and they know that. Of course I do.
They know that, And so I think if you're saying, actually, yes,
this would be good for you, they sort of trust you.
It may that doesn't mean they'll buy, but they trust you.
You know that you are offering them the best advice
for them. Really just not that difficult. But you still
have to go. You still have to make a move,

(25:32):
don't you. You're not going to sit there watching Emma Dale.

Speaker 4 (25:35):
You have From when the day I joined, I was
very consistent. Every I touched my business.

Speaker 2 (25:41):
Every day.

Speaker 4 (25:42):
Doesn't mean I spent four hours an hour in my business,
but very rarely did a day go past. And yes
I did sacrifice Telly. Yes I did go out when
we could go out and do some paanpre evenings and
things like that. Yes, I did give up a few
hours on my Friday night or a Saturday night, that
kind of thing. So you do have to make a
level of sacrifice.

Speaker 2 (26:00):
Yes, did it feel like a sacrifice? I love it.
I love it, and I think I think that's the thing.
I think that's when you know that you're in the
right space, isn't it When you know that there's on paper,
if you're like, this's a choice, I can either sit
here and watch this whatever on Netflix, or somebody wants
a Pampa night, I can go out there and I can,

(26:22):
you know, share with my business and do that and
you don't even have to think about it. That's when
you know you're in the right space, isn't it. Yeah?

Speaker 4 (26:30):
And never once has honestly, never once have I thought
this feels like work. And I think that's the difference.
And I think also I think some of the issuers
as well, is if you've always been employed or have
been in jobs that kind of thing, it's very different
to that.

Speaker 2 (26:43):
It is very different to that.

Speaker 4 (26:46):
It doesn't have to be hard work, it doesn't have
to be hugely time consuming. And that's what we're kind
of taught, you know, we exchange a lot of our
time for money, and we I think from especially at
my age, when I look at my mum dad, everything
they've done. All the work was hard work and getting
their hands dirty.

Speaker 2 (27:04):
It was hard.

Speaker 4 (27:04):
Everything was hard, graph or horrid. Yeah, and it doesn't
have to be like that these days. But there's certain
things you're never going to be able to. You know,
you've got to be consistent, you've got to be dedicated,
you've got to give up certain you know you're never
going to get away from these certain things. But things
do not have to be a.

Speaker 2 (27:20):
Slog I think you said a couple of things there
that are really sort of key, and one of them was,
you know, busy people then they don't want all the fluff.

Speaker 4 (27:30):
There's it's a very simple business. It's a very very
simple business.

Speaker 2 (27:34):
So what is fluff to me is drama.

Speaker 4 (27:37):
It's fluff and it's it's background stuff. It's just robbish wise.
It doesn't actually mean a business forward, yes.

Speaker 2 (27:43):
But it can be around your business. But it could
also be drama. It could be moaning about somebody else.
It could be moaning about this, it could be ringing
the company attractions, Yeah, saying oh this isn't big enough
or wide enough, or dark enough or blue enough, or.

Speaker 4 (27:57):
It's creating that leaflet that might be a great leaflet,
and it might be great, and you don't need to
spend four days working on it when ultimately you could
have spent an hour that day doing key business activities,
even your business forward.

Speaker 2 (28:10):
Not you know, do you even need the leaflet? You
probably don't. There are other things that you can do.
You can take screenshots, you can print stuff out, you
can send links. Do you actually need it at all?

Speaker 4 (28:21):
It's because it's a people based business and some people
do anything they can to shy away from people.

Speaker 2 (28:26):
Yeah. Yeah, So it's it's it's something that I think depends.
It takes guts, but not No, we're not. We're not
going to battle here. You know, we're talking about.

Speaker 4 (28:37):
Talking comfort zone.

Speaker 2 (28:39):
It is. It is, but we're not just say we're
not going to war. We're not on the front line.
We're chatting to somebody about their skincare.

Speaker 4 (28:46):
And there's a very very high possibility they're going to
want what you've got and they're going to thank you
for the rest of their time that you introduce them
to it. I can't tell you how my customers they
thank the day I spoke to them about Tropic and
should they've got the healthier skin they've ever had.

Speaker 2 (29:02):
They thankful.

Speaker 4 (29:02):
You've got women that I would never dare leave the
house without makeup, think they love their skin, and I
mean if I hadn't introduced them to that.

Speaker 2 (29:12):
They still be plastered in. It's just a business, you know,
the business.

Speaker 4 (29:16):
However, I don't even I don't actually like this saying
it cringes me out a little bit, but it's the truth.
It changes people's lives. It's changed my life. I've got
other people that I've followed in my followed in my
exact footsteps, within the team, within the business. And where
would they be if I hadn't offered them, if I'd
kept it to myself and not let them know what's
available to them. So there's an it's but it is

(29:37):
it's right. And I think that the biggest thing that
you were saying Sean as well, is that I think
I think people care. You know, we're not in battle,
but I think people cared too much what other people think,
and I think it stalls them massively. I think it
blocks them. And that's one that's one decision I made
when when I came into Tropic, Obviously I was a
bit didn't it just kind of rolled with excitement, didn't
really know what I was doing. But I when I

(29:59):
got to the point and I hold on, I can
see the potential of this and it's kind of moving
that way, whether I like it or not.

Speaker 2 (30:04):
One thing.

Speaker 4 (30:05):
I made decision there and then I cannot care what
people think. I have to drop caring what people think and.

Speaker 2 (30:13):
Just just have the conversation, Yeah, is it just? What
does it matter?

Speaker 4 (30:19):
And I always say this to people in the nicest
possible way. People don't care about you what you're doing yourself.
They don't care even if they do pass judgment on
something five minutes later, they've got a bigg problem they're
worrying about in their own life.

Speaker 2 (30:31):
They are not looking at your bum Yeah, They're not
looking at how big your bummies, And if they are,
that's only because they're worried about how big their bubbies
and problem and always is. And everybody who's focused on
their bum really yeah, yeah, needs to sort of get
over it because nobody's looking at it. Yeah.

Speaker 4 (30:48):
And I think when you when you adopt that stance,
I'm not just you know, I genuinely have faced barely
any negativity in four years, barely anything.

Speaker 3 (30:56):
Do you know the funny thing thinking about people using
it is I use it my daughter Emma. I think
you've she uses it and she came off of it
for a couple of months, and you.

Speaker 2 (31:10):
Make it sound like heroin.

Speaker 3 (31:11):
Yeah, she had a lot going on financially and things
like that. So it's like, no, no, no, So I
just go back to using the shop stuff. And two
weeks ago she went to me, I've come to a
decision and I went what, And she went, I cannot
live without tropics.

Speaker 2 (31:26):
Yes, it's just not happening.

Speaker 3 (31:28):
She said, I've had to order it all again when
I can't believe my skin and everything. And she noticed
such a difference.

Speaker 2 (31:36):
You can't move away from the different.

Speaker 4 (31:38):
It was the way she went, I can't live with
her tropic springles. I want your pop.

Speaker 2 (31:42):
That's it.

Speaker 1 (31:43):
Stop.

Speaker 2 (31:47):
I feel like we ought to be sat here with
some of that sort of like we've just been poshing
single sound brilliant. It wouldn't mind it. So I think
you know that there are hundreds and hundreds of network
marketing companies out there. There just really are, And I

(32:10):
think what I'm hearing from you is that it was
actually an organic sort of startup. You didn't sit there
and make a decision to start a business and that
it was going to be within network marketing and then
go out and see which company suited you and whatever
that might have been, you know, because I think when

(32:30):
people do that, they sort of naturally, not not wrongly,
but they bring in business type decisions. They look at
things like, Okay, what's the profit margin on this product,
and how's it shipped? And what do they do and
this sort of thing rather more than actually, do I
just love this is my own enthusiast, you know, it's
my own enthusiasm and love for this product or this
ethos going to just sort of take up its own

(32:53):
momentum and just move it on.

Speaker 4 (32:55):
A high percentage of Tropic Ambassadors were customers. Very you
use the product from my customer point of view first,
so it just goes to show their love kind of
connects them with the business side because you naturally start
sharing it because you love it so much, so it
kind of goes that way. And like I was saying,
I didn't have the intention of building a team, but
my excitement people were genuinely saying to me, what could

(33:18):
I do? Is this something I could do as well?
Or I'd someone that was about to buy a whole
skincare package for a whole tailored routine for themselves, and
it's not too much different to the startup costs, And
I was like, you know, there's like, well, I might
as well just do the business to see how it goes.
And I was like, well, well this is kind of happening,
isn't it.

Speaker 2 (33:33):
So they get they get everything that they that they
would get for their tailored skincare costs, well, they get
a lot more yeah, and more from the business kit. Yeah.
So it's for most people, it's a no brainer.

Speaker 4 (33:45):
Yeah, a lot of the users from Tropical be skincare users.

Speaker 2 (33:48):
Hmmm. So I I just wanted to talk to you
about a couple of things. One is the mentoring yeap,
because I think people find that quite difficult. I don't
think they understand what mentoring is. I think mentoring is
different to coaching.

Speaker 4 (34:08):
Yes, we we do implement some coaching as well. Talk
to me for you what the difference is between the
two things. I think mentoring is that support, that encouragement,
that's showing the things that I've done that I know
work and leading by example, and you know if you
do this, isn't this you usually get this outcome. Coaching

(34:31):
I think is helping them find it within themselves. So
it's it's getting them to dig a bit deeper. It's
getting them to find out, you know, asking them the
questions so they have to rather than show them, they've
got to find it themselves in there. So the difference
mentoring have more is advising showing.

Speaker 2 (34:48):
So they're not following what you did when, So when
the when when you're mentoring people, it's sort of this
is what I did, This worked for me, You probably
ought to do this for your and see what results
you getah. Whereas when you're coaching, it's more encouraging them
to look inside and perhaps do something slightly different to
what you did, but may resonate more with them or

(35:10):
with their particular customer base or the resources available to them.
So for instance, it would be you know you're a
mum with two young children. I'm a granny. My children
are my grandchildren are the same age as your children.
My circumstances are different. The people that I would be
automatically if you like organically connected with are going to

(35:33):
be different. So it could be that you're coaching me
to help me to connect with those people who are
going to resonate more with me. Women between sixty and
eighty are going to resonate more with me than a
mum of thirty. It's just who it is. So is
that sort of have I got that right? That'sah understanding.

Speaker 4 (35:53):
And also with the coaching as well, it's getting them
to look at themselves in the sense of their willingness
there right, Okay, So it's a it's a bit of
bout it and maybe.

Speaker 2 (36:05):
Just set some goals for themselves and targets and help
them to do that.

Speaker 4 (36:09):
Because everyone wants something different from it, and that's okay.
Everyone has a different lifestyle, different circumstances, different reasons for
why they want some.

Speaker 2 (36:18):
Of the different reasons that you've come across for.

Speaker 4 (36:20):
Oh Josh, you'll have some people that just want to
be a part of something. They want that the social side,
or they want the community, they want they want there
to be amongst It's ultimately like just it's like you've
never come across something where there's so many women cheering
you on because we are we are still we have
got plenty of men in the business, but it's still
women dominated. They're just everyone genuinely won in the best

(36:44):
of you in tune on. So I think some people
want that. Some people just want to get their own
products for cheap and get some freebes and love incentives
that kind of thing. Some people want an extra too,
three hundred pound a month. Some people want to pay
for their kids to do some extra school clubs, or
want a safe that holiday at the end of the year,
or just a little pot if something goes wrong with
their car and have fun at the same time. Some
people want to go part time at work. They might

(37:05):
want to drop a day or two. Some people like
me didn't want to go back after maternity, and I've
had loads of people in the business actually achieve that
as well. And then some people, you know, I think
more so as time goes on this one, they want
it as a career. They think, sod it, if I
could do this, and this is what I will call work.
So there's all different reasons.

Speaker 2 (37:22):
Because there are so many different things that you can
bring into it. On this retail there's your retail sales,
there's out there you're creating experiences for people with so
Pampa evenings, that sort of thing that you're also you know,
you're you're entering into a management role, aren't you. You're
you're you're a business mentor, you're helping other people to
create a similar experience and grow their own business. So yeah,

(37:46):
there's lots of there's lots of things that you can
dip into there when you.

Speaker 4 (37:49):
Join, definitely, And I think one thing to pick up
on there is that actually we don't manage people in
a sense because did I say that I can manage it? Yeah,
because that's.

Speaker 2 (37:59):
My old care life coming out.

Speaker 4 (38:01):
But we do mental, we do coach, we do you know,
support inspire as much as we can. We do lead
by example. But I think it's still everybody's own independent business. Yes,
so people would always have I mean no matter so
when we were saying earlierbout the difference between mentoring and coaching,
of course, someone for example, that was eighty might be
different to someone that's thirty, little different, but there's no

(38:23):
getting away from the things that work. There's certain things
that just work. So yes, you will have your own personality,
your own character. There's certain ways you like to do
what other things that work. Things that work getting in
front of people, right, So there's ultimately two questions I
say to people, how can you get these products in

(38:43):
front of people? Are on people's skin, and if you're
going down the business route, how can I show people
this business? So it's just two questions, how can I
get the products on people's skin? How can I show
people this business? Depends on what you want to do,
and then everything else is kind of just background rubbish distractions. Yeah,
it's quite simple. So there's a number of ways that

(39:04):
we do these things. We've got the beauty brochures. Boro
bags work amazingly well, where we put products in cater
to their skin. They can try it and no obligation
to buy, give it back to you. Pamper evenings, Pampa Mornings, events,
sh't your events are fantastic. They're a fantastic platform for
anyone in this kind of business.

Speaker 2 (39:23):
Pop ups.

Speaker 4 (39:25):
There's there's loads of things that we can do social media.
Like I said, some people predominantly run there a lot
of people do you know, network marketing, directsell and we'll
run the whole business on social media. I think there's
definitely a place for social media for Tropic Ambassadors, and
it is a massive I think it's a massive fill
in the gaps back up kind That's that's how I

(39:45):
use it. It doesn't run my business, but it's definitely
got a place. So there's there's loads of there's loads
of things we can do, loads of things we can teach.

Speaker 2 (39:53):
I think one of the things that I've noticed from
running events as I do and having people like yourself
at those events, is that a key is consistency. It's
about getting seen by the same people. Trust. You know
when you do that, when you're seen by the same
people all the time, you know you're there one week
and guess what, you're there the next week. Be that
on social media, be that on an event, be that

(40:16):
you know, at the school gate, you know, wherever that is.
It's about building that. Yeah, that familiarity and trust, isn't it.
And I think as with you know, any business, I
have people who want to come along to the events,
and what they want is the doors to open, thousands
of people to rush in, loads of them. All of
their products sell and they make a ton of money,

(40:38):
and then they go away and then they may do
that again next year if they feel like it. And
it just doesn't. It doesn't work like that, does It
doesn't work like that at events, It doesn't work like
that for Tropic. It really just doesn't work like that
for business. A thing ultimately people like for Tropic obsessed
with the brand. There's nothing better for me in my

(40:58):
personal opinion. But people ultimately buy from you, not the brand. Yeah, right,
so they want to see it's you, it's you, it's you.
That sort of does that initial introduction, isn't it.

Speaker 4 (41:10):
Of course it is. So it's more than that. So
it is about you know, when you look at the stats,
you know, people do like to see things a certain
amount of times before they commit to things. It's not
just you'll have people that just just get it straight away,
and you have people that you might need to have
a chat.

Speaker 2 (41:24):
With four or five times. I think the other thing
as well, sometimes that is overlooked is that people do
like to see something lots of times. But when you're
looking at a brand that actually has that sort of consistency,
or it could be that somebody is looking for skincare,
for instance, They've been thinking for a while, I really
do need to do something with my skincare. You could
be the third person that they see or the fourth

(41:47):
person that they see. If they're going back to a
space regularly, you really want to be that person. Yeah,
you don't want You don't want them to come along
another week and see somebody else, to go to another
event and they see somebody else and go, I'll tell
you what. Yeah, oh, there we go. Look it is
showing up. Yeah, it is showing up.

Speaker 4 (42:05):
And I don't I don't know what bypasses consistency in
the level of I think. I think you've got to
have the trust. I think you've got to kind of
along the way. You have got to have that trust
in the process. If I keep showing up, if I'm consistent,
this will only go one way. So I think I
think the trust and the consistency is massive. And I

(42:26):
think if you want something to be and with what
is success, everyone's got a different definition. And if you're
talking about from a business point of view, financial award
for example, then them things are absolutely key.

Speaker 2 (42:39):
And I think the focus you have to keep that focus.

Speaker 4 (42:42):
And I think also there has got to be a
level of obsession with what you're doing. Healthy obsession. You've
got to want to be doing it. It can't as
soon as things become ature unenjoyable.

Speaker 2 (42:54):
I think there will also there will always be things
in there that actually you think, of course, yeah you
know I have that. I think you know that there's
stuff that needs posting. I need to tell somebody something
to get something under anything. Oh okay, But at the
end of the day, I'm still doing it, and I'm
still up there because it's not going away. Yeah, it's

(43:15):
not even that. It's no, I didn't mean that. I'm
not leaving it. I'm there. It's going to be driven,
it will be done.

Speaker 4 (43:22):
And you'll even have days where you know, I get
the audain and I think, do you know what, I
just can't be bothered today. I would love to just
put Netflix on, get a chocolate buyer out the car,
but don't do nothing tonight. But is that going to
move my business forward? But the good thing about Tropic
is it's not dependent on their amount of time you
put in. It's what you do with that time.

Speaker 2 (43:40):
Let me talk to you quickly about some of the
pockets of time around your kids as too. Is there
anything that you do to manage that? Because I know
that there are lots of people who actually have trouble
managing slivers of time. You can get an awful lot
done in five minutes. Yeah, but you have to know
what it is you're going to do. So is there
anything that you're doing that you're perhaps I'm running in

(44:02):
the background, but is this some sort of process that
you're running that enables you to go? Tell you what,
I've got ten minutes here, what will I do? Yeah?

Speaker 4 (44:11):
So now it's a bit different because they've just both
started school. So now I have time in the day
that I never used to have.

Speaker 2 (44:15):
Hens you're down here, yeah, here on the radio show.

Speaker 4 (44:21):
At the beginning, I think is the best time to look.
When I say I had tiny pockets of time, I'm
not joking. It would be if they napped at the
same time and the biggest thing that I'd done. If
you've all of a sudden got twenty minutes and you
don't know what you're doing in that twenty minutes, you
will spend twenty minutes thinking.

Speaker 2 (44:37):
About what you need to do.

Speaker 4 (44:39):
So what I would always do the night before or
when I had five minutes, the key things when I've
got time tomorrow that I need to do. So it
might be, for example, follow up with that person that
I gave in magazine to or check in the lady's
got my borrow bag? How was she getting on do
that quick video on my favorite product I'm using this week.
So as soon as they went down for a sleep,

(45:01):
and that's twenty minutes.

Speaker 2 (45:02):
There is no time for what is that? There's no
time for? Is he going to say another rude word
for sort of mucking about and avoiding it? You've knew
what I was doing. You've got to do it. So
as scary as it might be, and it sounds a
bit daft, doesn't it All all you've got to do
is pick the phone up and catch up with somebody

(45:23):
that you've given a brochure to do. You know, but
sometimes it can be scary. But yeah, if you've just got,
if you've got, if you've decided you're going to do it,
and you've got three minutes to do it, then there's
no choice. You're time to do it. Yeah, you either
do it or you don't. And if you do it,
I'll tell you what. This is a level of organization.
I need to give you a slap.

Speaker 4 (45:44):
I will be honest. Since I've had more free time,
I'm not as organized.

Speaker 2 (45:48):
Ah, right, do you know? And that happens quite quite often,
doesn't it. And it happens in this sort of business
as well. You know, I've come across situations where people
have been really extremely successful in a network marketing business
and then on the back of that, made a decision
they're now earning far more than they ever earned being employed,

(46:10):
and on that basis, they make the decision to give
up the employment and now suddenly they've got all day
to do to do the business, and they they actually
find that they're earning less. And it creeps down and
down and down and down and down, because it's perceptive.
It's time distortion, isn't it.

Speaker 1 (46:26):
I know.

Speaker 4 (46:26):
I know many people have left their job and they've
then gone back to work, not because they need the money,
but because it puts more pressure on their time and
they're more productive. It's crazy how it works. Yeah, it's great.
And especially as well.

Speaker 2 (46:38):
I think when I was I was thinking.

Speaker 4 (46:39):
Oh my gosh, when the kids go to school, I'm
about to do this, and now they're there, and now
I find myself in the corner of the room staring
into a cup of tea. It's not quite but yeah,
it is.

Speaker 2 (46:52):
It is. Different.

Speaker 4 (46:52):
You can all of a sudden the difference in your
time can I think we're quite creatures of habits and routine.

Speaker 2 (46:57):
I think it drops your energy. I think it's the adrenal,
and it drops your energy level. You'd stop thinking quite
as fast and urgently as you were.

Speaker 4 (47:05):
It's like the five four three two one, isn't it's
kind of just get on with it. And when we
don't do that, all of a sudden, we have these
these new ideas that are ultimately excuses or drag you
away from an actual purpose. All these things go crazy,
don't they.

Speaker 2 (47:16):
It's funny. How are you going to do? I'm getting
a lot. I'm there now. It's been a while.

Speaker 4 (47:23):
My son started in September, and I now have a
bit more of a structure in the day, which is
which is working well. Actually since since I've been more structured,
I'd say a lot more structured to laugh, for months,
the growth again has been fantastic. So you do notice
the difference when you're a bit more organized in your
brain with some clear time off and you have to
do it very part time you have you have to

(47:43):
take that time off, don't you away from the business
because you have children.

Speaker 2 (47:46):
You also have yourself to look after. Oh yeah.

Speaker 4 (47:50):
Even so for example, my mentor, she's as as you
can go in topic, she's always she's kids as well.
She's always done it part time, still does it part time.
Even now my kids are at school. I still do
it part time hours. So, like I said, it's not
about the time that you pee in, it's what you
do with that time, and your consistency and your willingness
to put one foot in front of the other.

Speaker 2 (48:11):
Ultimately, because we're you know, we're not talking about silly
amounts of money here, are we. We're not talking about
people earning another twenty five pounds a month for doing
sort of forty hours a week work. Oh gosh, there's
proper money and profit to be made here, isn't there? Serious?

Speaker 4 (48:30):
There's life changing money, money that as women, we are
never going to earn in a standard job. All right,
let's just put it out there. It's money that is
just not going to happen. I'm earn more than I've
ever earned a full time job, even in pharmacy. Yeah,
and the hours I put in a different don't get
me wrong. The hours might be you know, I might
have to do something on the Friday night, which you
wouldn't do in your job.

Speaker 2 (48:52):
But it's to me, it's just a no brain.

Speaker 4 (48:55):
There's serious money to be made, and at the same time,
for people that do just want to touch it here
in there and brings to three hundred, you can also
do that and enjoy the other perks. It's but there's there's, there's,
there's yeah serious, if you want to treat it like
a business, there's there's proper, proper stuff to be here.

Speaker 2 (49:13):
Okay, let's have a little bit of a sort of
a quick fire round, shall we. So what's the biggest
thing that's ever gone wrong? The biggest thing.

Speaker 4 (49:23):
That's ever gone wrong, specifically in this business.

Speaker 2 (49:28):
Or around in your You know, you've been running this
You've been running this business since your children were sort
of as your children have been growing. So what's what's
the biggest thing that's ever gone wrong?

Speaker 4 (49:37):
There is nothing that stands out, because I'm I'm quite
good in the sense of if something doesn't go the
way I intended, I've learned something from it.

Speaker 2 (49:47):
But so what that's what's what's something that perhaps didn't
go as you as you set out as you planned
it to go.

Speaker 4 (49:54):
It might just be as simple things that maybe I
went to do that pamper evening and I had all
these these intentions of how it was going to go,
and maybe a few of the people in a room
are a bit difficult. So this kind of thing but
doesn't happen often. But again, I honestly there's nothing stand
out where I think, gosh, that went horribly wrong.

Speaker 2 (50:12):
Do you do when that happens? If you know what
sort of what should we call it? Kickback? But what
sort of kickback can you sometimes expect may not be
specifically around this event, around this product.

Speaker 4 (50:25):
But it might just be a little bit of an
unwillingness to try or an unwillingistic kind of.

Speaker 2 (50:29):
They're going to be they don't they for whatever reason,
they don't want to be there. Yeah, they may feel
coerced into it, and they're certainly not going to be
sold anything termed. They've made their mind up and theyre
not going to like it either, because obviously if they
like it, they might have to buy it. Oh, they
become my best customers.

Speaker 4 (50:48):
I think it's the kindness, it's the hearing what they're saying,
and it's given the opportunity to try it or not
or not and just go. I've had that so many times.
And those in the room that were stand offish when
I first walke in, walked in spent the most money
before I left the room. They have this barrier and
they kind of want to watch and they want to see.

Speaker 2 (51:06):
Why do you think that? Is it? Because you don't?
I will say, you don't care, but because you're not
rising to it, you're And.

Speaker 4 (51:12):
I think it's because I know what what's in my hands.
I know it. I know if you try this I
I hand on my heart, No, you will love it
and you'll prefer it to what you're using. I have
such belief and trust in that try it or you don't,
But I know if you do, you're going to.

Speaker 2 (51:27):
Love me forever. You love the products forever.

Speaker 4 (51:30):
I just have that understanding in belief. I don't know
it is that a little bit arrogant?

Speaker 2 (51:33):
I don't know. It's just, isn't it.

Speaker 4 (51:36):
I just I don't understand why anyone just wouldn't be
as obsessed with me?

Speaker 2 (51:39):
Really, So what brilliant spot to love? What do you
mean I'm too loud?

Speaker 3 (51:53):
Yeah?

Speaker 2 (51:53):
Yeah, what do you count?

Speaker 3 (51:59):
How do you find keeping in contact with that amount
of people that you've got under you.

Speaker 4 (52:06):
So not everyone needs your help every single day. And
like I said, you've got people that come in for
different reasons. So you've got some people that are quite
happy sharing with a few people and they're like their
discount and so these kind of people they're quite happy with.
You know, we've got groups set up where we share
updates and regular information. They're quite happy to tap into

(52:29):
that stuff and they will reach out to you as
and when they need a little bit more. You've got
some people that are you know, big business builders and
they want to take it all the way. You know. Now,
these are people that they want more of your time
or a bit more accountability, and everyone wants different things,
so you find out how to spread your time a
little bit more. But there's so much support we've got.
Obviously it's not just me. There's wider people in the

(52:51):
team as well, and HQ are amazing support. So we've
got loads of different avenues.

Speaker 2 (52:56):
I think what I'm hearing you say is that you
are not in posing how you believe people should be
communicated with and how often that you are allowing them
to set the pace having the conversation. If they just
want to see something about a new product that's come
out and not actually talk to anybody about it and

(53:17):
go and have a look at it and by themselves.
That's fine if they want to connect with you because
they're they're building their business and they want advice and
they're bringing people on and they want to know what
you did, and that's also you know, that's fine, you
go with what they want. Yeah, and that actually just
means everybody can take can have a big sigh of
relief and relax. And then as well.

Speaker 4 (53:39):
The thing is when you get to this point, so
now obviously I've got other leaders in the team as well,
so they then start to step up obviously with my
support as well. Oh, because you've got to this level,
you have no support. It's never like that their support
is endless. But these people now you know that the
people within their individual team will reach out to them
as a leader. Now, so it's not all one hundred

(53:59):
people come to me with everything, you know, it disperses
amongst the team, so.

Speaker 2 (54:03):
It's all shared out. Yeah, So what's your biggest success?
Is there something where you just you put your hands
in and you just leapt in the air and you
done it.

Speaker 4 (54:15):
I think one of the things that really stands out
that is a couple of things. One thing was when
I achieved the Dubai incentive all expenses paid trip to
Dubai because have you been oh yeah, yeah, that was
a couple of years. We'll go to Greece this year.
But for me, it was the first big thing I've
ever achieved. And I've seen I've got friends in other businesses,
other companies, and I know I've got friends I've done

(54:36):
really well in other network marketing or MLMs, because they're
obviously more MLM side, and the people they showed their
trips and to me, and this sounds really negative, I
was probably one of the peopleful things like that don't
happen for me, you know.

Speaker 2 (54:50):
Would I achieve that?

Speaker 4 (54:51):
And when the criteria first came out, it was the
first time in the business that I'd seen, oh gosh,
you can achieve these trips. And I set the intention.
I kind of thought I'm going and at the point
when I hit it, I hit like two months earlier
or something from the criteria, and that point I was like, God,
I'd done that.

Speaker 2 (55:09):
I've done that, and that was brilliant.

Speaker 4 (55:11):
And I think as well, the other thing is I
got asked to talk at are We had like a
Tropic on tour event that used to happen every year
in London, and there was quite a lot of people
in the room and I was asked to go on
actually and like be interviewed on the panel. And if
you'd known me at school, college, or even in my
early jobs, I was actually known as the red kid
at school because if someone even said a low to me,
I'd go bright red, Like I was so embarrassed over everything.

(55:31):
So for me to actually not only get up on
stage in front of all of those people, but to
enjoy it, I thought, this is this is a this
is a I thought, do you know what that's that's
topped a lot for me? So yeah, these they're good things,
good times. So what's your kryptonite? I think, I say

(55:53):
to this to people, and no, I must be really
old because everybody else knows it. Kryptonite is what made
Superman go week at the news. So he's like the
real thing, like he's a kill is heel? What's your kryptonite?

Speaker 2 (56:04):
So what's my achilles heel? Yeah, what's going to make
you go? Oh my god? Oh oh, I don't know,
I don't know.

Speaker 4 (56:17):
I okay, I struggle with when I know how I
struggle with excuses.

Speaker 2 (56:23):
A little bit. Do you mean people making excuses? I
wondeh I get that.

Speaker 1 (56:27):
Yeah.

Speaker 4 (56:27):
Sometimes I wonder if I'm quite straight and I really
appreciate straightness. Yeah, okay, So I wonder if sometimes I
can I wonder if sometimes I can be not not
I'm very compassionate. I wonder if sometimes I can be
a little bit insensitive in my own brain, which I've
actually learned to work on more recently. So I wonder

(56:48):
if that's more not not with people individually.

Speaker 2 (56:51):
Yeah, I think I know what you mean. It's if
if somebody says they're going to do something, then then
then do it, or say actually this happened and what whatever,
But not to make up draft excuses. Yeah, just to
be honest about the situation where they are, what they're
going to do. Otherwise they're wasting your time, aren't And
everything's cool, everything's cool.

Speaker 4 (57:10):
So just you know, I've never know. Yeah, so I'd
say if i'd really pick at anything, it'd probably be that.
But then having said that, I've had a thing. A
few things happened the last couple of years, rather than
a position where I couldn't do certain things which I
didn't expect. And actually I think that was a lesson
for me because actually at that point I haven't done
certain things that I would have got.

Speaker 2 (57:29):
That's different. I think there's a difference to making excuses
when you're trying to get out of doing something that. Yeah,
that feels a bit uncomfortable.

Speaker 4 (57:37):
Yeah, I think what everyone knows, it's waffle, but we're
still but yeah.

Speaker 2 (57:41):
And not only that, but they're taking up your time
with the waffle. They're coming back and there's another thing,
and another thing and another thing. Yeah, because whatever is okay. Yeah,
because just just be honest, it's actually I'm not going
to be able to get this done this week because
I want some time off. Yeah, job done. Yeah, when
we're back a postcard. What's your superpower? Superpower? I think.

Speaker 4 (58:07):
It's just the belief I believe in myself. But if
someone else doesn't believe in themselves, quite welcome to borrow mine.
Because I believe anyone can pretty much do anything. Get
a few ducks in order, and like this business, we
all start in the same place. Anyone can do anything
I don't. Anyone can do anything, and I think it's

(58:29):
that trust in the process and getting that belief. And
like I said, with some of the things, I think
for me, it goes beyond belief sometimes and I don't
know how to explain it. Like for example, with the
Dubai trip, I didn't believe I was going. I knew
I was going. It's like a step above belief. And
again it's like I just it's that you know, like
you know, like you know, And I remember that. Actually
there's a little story from when I was at school.

(58:50):
I can't remember if I was in that year five
or so. I remember it clearly. There was an art competition.
I was crap at art rubbish art, sorry, and I'd
done this really good picture and it was for the
whole school and I submitted that and the second I
submitted it, I knew I was going to win that competition.
And it's all in assembly the whole school, And when
they came to announce that year's winner of that competition,

(59:11):
I knew my name was coming. I was just waiting
for it and they said my name and this, and
it's like I didn't just believe, I just knew there
was going to So I think it's that you've got
to go a step.

Speaker 2 (59:21):
Beyond belief sometimes. Okay, I don't know. That makes it spooky,
isn't it. If I I that is a superpower, that
is a super peer. So what's your top tip for
being in business?

Speaker 4 (59:41):
I think keeping it fun as well. I think all
the time something's fun, it flows, it flows. Not everything
has to be stressful. When it's like a slog, you know,
we can you can do things properly and also enjoy it.
At the same time, everything has to be hard work.
But I think you're never going to get away from consistency.

(01:00:03):
If you feel like it you don't show up. I
don't think you're going to get away from that. And
trust in the process. Not getting in your own head
too much. Yeah, if you do X, Y and Z,
it will ultimately lead to that lead to that. But
you've got to trust it along the way. Even when
you get it isn't perfect, you get knocked backed, you
you do get obstacles that you have to face. It's
and it's it's all right to feel disappointment. It's a
right to feel certain things. But don't sit with it

(01:00:24):
too long. Yeah, don't wait to get over things. Yes,
it's all right, so fester, Yeah, on it.

Speaker 2 (01:00:33):
I'm going to give you a chance now to give
out your details. Yeah, if anybody wants to contact you,
I think tropic ship internationally, don't they? And you can
work with ambassadors certainly in the UK. Yeah, So how
can people get hold of you if they're interested in
either of those things?

Speaker 4 (01:00:49):
Yeah, so directly get hold of me directly. You can
message me, you can call me any many questions. Anything
you need to know. So my number is seven nine
oh three too one six o three. I am, I
do have I'm on Instagram, I'm on Facebook, I'm Lucy, o'monny.
It won't allow me to put the apostropace.

Speaker 2 (01:01:08):
I don't search for that.

Speaker 4 (01:01:10):
They haven't got a bit of times yet. So yeah,
I am on social media. But the best way just
contact me anytime. I don't mind at all.

Speaker 2 (01:01:17):
We haven't finished yet. We haven't finished yet. Yes, more so,
what do you know now that you wish you to
have known when you started out? By the sounds of
what you've said so far, nothing you it was all
going out was predicted. But what do you know now
that you wish you'd have known when you started out?

Speaker 4 (01:01:41):
I think everything's always all right. I think ninety percent
of the things that we get caught up on a
worry about never even play out. So I think, just
don't don't sweat the small stuff. Really, it's so easy
to say that, and I appreciate that everything's everything's always
all right, or if it's not, it's because it's meant
to be that way.

Speaker 2 (01:01:59):
Yeah, this is, this is this one's a little bit deeper.
But how are you changing people's lives? What do you do?
How do you what you see the impact of them.

Speaker 4 (01:02:09):
There's a number of different things. I think before everything else,
I think it's the way people develop. Like I was
saying that, I noticed the difference in myself, and I
see it in people anyone that comes in and gives
it a certain amount of time and ago that their
their confidence, their self belief, they're they're feeling.

Speaker 2 (01:02:29):
Like I can actually do this.

Speaker 4 (01:02:32):
I think you see a brightness in people that they
didn't have before. Chests a bit higher, shoulders a bit
further back, the chins up a bit.

Speaker 2 (01:02:39):
I think you just know this. I don't know.

Speaker 4 (01:02:42):
I think it's everything else is great. The social side,
the friendships are amazing, entropic, like some of my best
friends and my customers, my team who I didn't I
never had a massive friendship group with I knew a
lot of people. I didn't have a massive friendship group.
But there's loads of things, and of course the income
and the opportunity is everything. But I think the difference
personal development. We're quite big on personal development and being

(01:03:02):
aware of your language and you're working on your mindset,
and I think that plays out into all areas of
people's lives. It is a spreads far and wide, so
I think that's the biggest way it changes people lot's life.

Speaker 2 (01:03:12):
I'm honest. Lucy Topic Ambassador, thank you so much for
joining us on the show today. Thank you to Kay.
We will be back or later on shortly with the
Spiritual Show and we will catch up with you again soon.
So thank you very much, thank you for having me.

Speaker 1 (01:03:34):
Tune in next week to the Women in Business radio
show for more stories, ideas and inspiration to help you
grow your business.