last employer and investigate your job separation and other issues that may affect your
eligibility. When we complete the investigation:
■ You receive benefits if you have enough base period wages, no disqualifying job
separations or eligibility decisions, and submit your payment requests on time.
■ TWC mails you a decision on each issue telling you whether we can pay you
benefits. All decisions must say you are eligible to receive benefits. If you
disagree with a decision, you can appeal the decision. See page 17.
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