Wash Talk: The Carwash Podcast

Wash Talk: The Carwash Podcast

Wash Talk: The Carwash Podcast, created by Professional Carwashing & Detailing magazine, covers industry trends, ideas and strategies that will help make your carwash more profitable. Hear what carwash owners, operators, manufacturers and distributors have to say in our exclusive interviews and audio articles.

Episodes

April 29, 2024 11 mins
Host Rich DiPaolo welcomes Chip Kent, director of sales and marketing for Laurel Metal LLC, to discuss the innovative ways carwash operators can enhance sales and customer satisfaction through modern vending options. Kent shares insights into Laurel Metal's background and its dedication to serving carwash owners and operators.
This episode covers the concept of drop shelf vending and why it's the optimal choice for dispensing car ca...
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Host Rich DiPaolo welcomes Mike Gordon, director of national accounts, and Kipp Kofsky, president, of Arcadian Services, as they delve into the top innovations the company will be showcasing at The Car Wash Show™ 2024.
Gordon and Kofsky begin by discussing Arcadian Services' background and participation at the annual event, hosted by International Carwash Association. In this episode, operators can learn more about the Reclaim Defen...
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In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Amy Olson, consumer marketing expert at WashCard Systems, to discuss effective marketing strategies for carwash operators aiming to boost revenue. The conversation covers various tactics, including promoting speed and convenience in payments, utilizing mobile apps to enhance customer visits and brand loyalty, optimizing on-site marketing strategies with e...
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In this episode, host Rich DiPaolo is joined by John Waters from Waters Business Consulting Group. Waters delves into the crucial topic of building and sustaining a thriving carwash culture. We explore the significance of cultivating a winning culture in today's carwash industry and how owners and managers can effectively set expectations among their employees. Waters shares insights on the most effective strategies for reinforcing...
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Host Rich DiPaolo sits down with Tim Hogue, CEO of Modernwash Buildings and Solutions, to explore the keys to building an innovative modern carwash. Hogue shares insights on the characteristics of a well-designed carwash in 2024, how innovative features drive sales, the latest trends in carwash design and the importance of sustainability. Operators can gain valuable advice on avoiding common pitfalls in carwash construction and lea...
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Host Brian Ankney welcomes Stuart Hammerschmidt from Shore Corporation. They discuss the intricacies of super concentrates in carwash products. Hammerschmidt differentiates between products marketed as super concentrates and those that genuinely are, using examples to explain how water content in products can misleadingly inflate their perceived quantity and effectiveness. The conversation then shifts toward practical advice for ca...
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On this insightful episode of PC&D Unscripted, host Rich DiPaolo is joined by Art Stephens to discuss the recent acquisition of International Drying Corporation by National Carwash Solutions (NCS). Stephens, president and CEO of International Drying Corporation, shares exclusive insights into this strategic move. Stephens discusses why NCS emerged as the perfect partner for the company and elaborates on the specific qualities a...
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 In this episode, host Rich DiPaolo is joined by Chris Armena, vice president of direct sales in North America at Mark VII. DiPaolo and Armena explore the multitude of benefits that water reclaim brings to carwash operations. From cost savings to environmental sustainability, Armena sheds light on why water reclaim is becoming an increasingly essential component of modern carwash businesses. He also addresses some commonly asked qu...
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Host Rich DiPaolo is joined by Colin Weatherwax, CEO of Cars For Kids. In this episode, Weatherwax shares his journey with Cars For Kids, from its inception to its growth as a notable non-profit organization. We delve into Weatherwax's motivations behind establishing and growing his career with this non-profit organization, exploring memorable moments and impactful projects along the way. Furthermore, Weatherwax discusses avenues f...
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host Brian Ankney discusses with James Christian from Centaur Technology Advisors the concept of an IT concierge service. James explains that their service stems from frustrations with traditional IT vendors, leading them to partner with around 300 different organizations to provide tailored IT solutions for clients. This service includes sourcing the best IT providers for clients' specific needs without any extra cost to the clien...
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Host Rich DiPaolo is joined by Mack Ewing, director of strategic initiatives for Transchem Group, to delve into the recent acquisition of Transchem Group by OPW Vehicle Wash Solutions (VWS). Ewing explores the significance of this acquisition for Transchem and the opportunities it presents to their customers. Ewing also shares insights into the steps being taken to ensure a seamless integration into the OPW VWS family and what the ...
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Ryan and Sean McKenna of McKenna Capital and Hurricane Express Wash discuss how they've leveraged their knowledge and passion for real estate to create a successful business model that caters to passive investors. By pooling funds from investors, they acquire and develop express car washes, offering investors the benefits of real estate ownership—such as cash flow, equity upside, and tax advantages—without the direct management res...
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Host Rich DiPaolo welcomes Reuven Birnkrant, CEO of PetroCal Associates, a boutique real estate financing and brokerage firm specializing in carwashes, to discuss crucial aspects of ground leasing real estate for carwash operators.
Birnkrant shares his experience as a real estate broker to address topics such as the impact of the remaining lease term on business valuation, the significance of lease structures like triple net leases,...
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Host Rich DiPaolo welcomes Stewart McClintic, owner of HQ98.com, to discuss the use of two-way radios in the carwash environment. The conversation covers McClintic's background and introduces HQ98.com. The focus then shifts to the integration of two-way radios, exploring how they enhance communication and coordination among carwash staff in a dynamic working environment. McClintic shares insights on recommended usage scenarios for ...
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February 8, 2024 26 mins
The interview between Brian Ankney and Noel Pena from Digital Recognition Network (DRN) covers various aspects of how license plate recognition (LPR) technology is being utilized, particularly in the car wash industry. Key points include: Overall, the interview highlights the innovative use of LPR technology in marketing, especially for the car wash industry, demonstrating how data-driven strategies can significantly improve custom...
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Host Brian Ankney sits down Greg Tischner from Fuji Electric in the Babcox Media studios for Professional Carwashing & Detailing’s Wash Talk.

The interview provided insights into the technical aspects and importance of Variable Frequency Drives (VFDs) and touchscreens in carwash systems, emphasizing quality, reliability and advanced features as key factors in Fuji Electric's offerings.
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Host Rich DiPaolo is joined by John-Michael Tamburro, managing director of Car Wash Advisory. In this episode, we explore the intricate world of Purchase Agreements within the carwash industry. Join us as we discuss key questions that shine a light on this crucial aspect of business transactions. In our conversation, we cover what a Purchase Agreement is and offer valuable advice for sellers reviewing it. We unravel the purposes of...
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Host Rich DiPaolo welcomes Dave Hoffmann, CEO of Mammoth Holdings, back to the pod. In this episode, we dive into the state of the carwash industry and get some exciting updates from Mammoth Holdings. As 2023 came to a close, we explored the company's achievements toward its initial goals. Our discussion also delves into the current state of the carwash market and its impact on Mammoth Holdings' growth throughout the year. We explo...
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December 20, 2023 29 mins
In this Wash Talk interview, Phil Marquart from Dencar discusses the evolving landscape of carwash technology, focusing on the efficiency and effectiveness of automated systems versus human involvement.
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Kyle Martin of Oasis Car Wash Systems sheds light on the current shift toward in-bay automatic tunnels. These systems have surged in popularity for their environmental and economic benefits, offering a more sustainable solution by reducing water usage compared to residential carwash practices. What's more, their design eliminates the need for attendants, allowing for round-the-clock service and slashing overhead costs, making them ...
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