August 12, 2025 • 37 mins
Dale Cooper welcomes back Don Wilson, owner of Capital Insurance Group, for a deep dive into insurance strategies for landlords, Airbnb hosts, and real estate investors. Don breaks down the difference between builder’s risk and landlord policies, the risks of underinsuring short-term rentals, and the importance of structuring ownership through LLCs. Whether you own a duplex, inherited property, or a vacation rental, this episode is a must-listen for protecting your investments.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Unlock your dream property with Meek's Realty Group, where Rich
the realtor makes real estate dreams a reality, whether it's
residential or commercial. We've got Charleston to Huntington covered. Your
key to exceptional real estate experience is start here Meeks
Realty Group. Contact us at Meeks dot us.
Speaker 2 (00:15):
The views and opinions expressed on this program do not
necessarily reflect the views and opinions of five eight wcchs
it's employees or WVRC media.
Speaker 3 (00:36):
You're listening to ask the expert. You see HS the
Voice of Charleston. It is Tuesday. Answer pretty darn pretty Tuesday.
Speaker 4 (00:42):
Morning out there.
Speaker 3 (00:42):
If you're heading into work, or if you're already there
and you're pulling up the radio, thanks for tuning in
this morning to ask the expert. Welcoming back into the
studio this morning. The owner of a Capitol insurance group
right here in downtown Charleston, Don Wilson, is with us
this morning.
Speaker 4 (00:54):
How you doing this morning, Dawn doing great?
Speaker 2 (00:56):
Glad to be here, Glad to.
Speaker 3 (00:57):
Have you back, and I'm always glad when we have
an opportunity to talk about the special services that as
an independent agent you're able to offer through Capital Insurance Group,
and we're going to talk about some of those things
this morning. Let me get our contact information out there
to you, so if you have any questions as Don's
going over some of his expertise in some of these fields,
if it kind of triggers a question with you, something
that's been on your mind, or something that you haven't
(01:18):
thought about for a while, or it just brought up,
you can give us a call or a text this morning.
The phone line numbers three zer a four, three four
five fifty eight fifty eight, three four five fifty eight
fifty eight. It's an auto Q, so you call in,
you'll get put right into Q and then we'll bring
you on the air. So don't hang up if you
get put into Q. That's a little different process than
what it used to be. You can call three zero four,
three four five fifty eight fifty eight. You can also
send over a text message if you like three zero
four non three five five zero zero eight, three zero
(01:40):
four nine, three five five zeros or eight. We're gonna
have a great conversation this morning. You can find out
more information online at CIGWV dot com. CIGWV dot com
is where you can find more information about Capital Insurance Group.
And I think Don, we just welcomed Don back into
the studio a couple of weeks ago, and I think
you told me you guys are moving locations.
Speaker 2 (01:55):
Is that right?
Speaker 4 (01:56):
Yeah?
Speaker 5 (01:56):
Yeah, recently purchased the old Robberts running shoe store, so
seven Pennsylvania Avenue. We broke ground on the construction actually
yesterday morning. Nice gonna make it not look like a
shoe store to an insurance office.
Speaker 3 (02:12):
Well that you're kind of splitting the difference between the
Elk City and downtown having it right here on the
Pennsylvania area, like kind of dividing and line's kind of nice. Man.
Speaker 4 (02:19):
Put you're right in the middle of everything.
Speaker 5 (02:20):
Yes, it's a great location for us. It's very visible.
We hope to, you know, just trying to give back
to this community. I was talking to someone yesterday at
lunch and I said, I launched my real estate company
because I want to help revitalize Charleston and be a
part of that, you know, reassurgence Charleston.
Speaker 2 (02:35):
So I'm proud to be a part of it.
Speaker 3 (02:37):
And you've definitely seen we've definitely seen it around here
in the Capital City. Over the lad I mean, I've
been back here. I lived around for years. I've been
back here since twenty ten, just since I just since
I've been back here in twenty ten. The difference that
you see in the downtown area, downtown Arleston things, it's
pretty incredible.
Speaker 2 (02:51):
It really is a Christmas stuff alone, is.
Speaker 4 (02:53):
Like, it's absolutely true. It's absolute for.
Speaker 5 (02:56):
All the other stuff that the guys Kevin and those
guys downtown are doing on just to make downtown a
better place, and I love to be a part of
it and play a small, small role in all that development.
Speaker 3 (03:06):
That's what it means to have your hometown, your hometown
business under stay home and do the business here. And
that's what we like to hear, and that's what Don
does here in Charleston. We want to have a discussion
this morning. We want to talk about a lot of
different things. We're gonna talk about homeowners and auto insurance primarily.
This is I don't know Don's business mixed exactly, but
I'm assuming this is at least part of the bread
and butter.
Speaker 5 (03:25):
This is about sixty five percent of what we do.
It's your personal home and auto insurance with families from
all walks of life. All backgrounds and we can assist
you because we're independent.
Speaker 3 (03:38):
And what I really like about this and we're going
to talk a little bit about each of these things
in turn. And please, if you have any questions as
we're going along here, give us a call three zer
A four three four five fifty to fifty eight text
threes or four nine three five five zero zero eight.
What I always find interesting and you've taught me everything
I've learned to know about the difference between an independent
agent and a captive agent and the advantages that being
an independent agent like yourself can give to folks. So
(03:58):
just talking within that umbrell if nobody's heard your commercial
that you have in the air right now, I mean
that gives a great idea of of everything because you
welcome everybody under your your umbrella. You know you uh,
as far as insurance carriers go, you can you can
write for anyone for the most part.
Speaker 2 (04:11):
All aboard, now all the board. That's exactly what the
commercial is.
Speaker 3 (04:14):
But even within that, just because you're not primarily a
progressive insurance agent, it doesn't mean that you can't still
achieve like preferred status and that you and you take
care of clients at that same that same bar that
Progressive would give somebody that it was a captive agent
for them, you can still provide that same level of
service even without being a captive ation.
Speaker 4 (04:32):
So and that's great.
Speaker 3 (04:33):
So they have the Platinum Blue status with the Progressive
and you've achieved that.
Speaker 2 (04:37):
Yeah, we're the first.
Speaker 5 (04:38):
We were the first ever Platinum agency in West Virginia.
And then we were the first ever Platinum Blue agency
with the West in West Virginia with Progressive, which means
we're in the top one percent.
Speaker 2 (04:49):
Of agencies in the country.
Speaker 5 (04:51):
Uh, it's in the status that that means you've written
a ton of home and auto bundled business with them.
Speaker 6 (04:57):
Uh.
Speaker 5 (04:57):
And we have the largest book of business in West
Virginia with Progressive home and auto bundle business. And we
achieved the status first and we maintained that number one position.
Speaker 3 (05:08):
And as a client or a potential client, keep in
mind that just because Don has that status with Progressive,
it doesn't mean that if you come to him with
a situation, he's gonna be like, oh, well, we'll just
but with Progressive it has to meet your situation.
Speaker 4 (05:19):
But even with that.
Speaker 3 (05:20):
Being the case, you still carry that preferred status that's
pretty impressive.
Speaker 5 (05:23):
Exactly, we don't have an allegiance to any carriers. We
love Progressive and Foremost and you know, Liberty Mutual and
the rest of them, right, But we work for our clients,
not for a carrier, so we're independent.
Speaker 3 (05:33):
Explain that process a little bit again, because I know
that people get, like the terminology a little confused that
even us when we first started the show, we had
to like kind of thread the needle with the using
the proper terminology and everything. But the bottom line is
is that it's almost like having an like a sports
agent that works for you. Yeah, you're looking for the
best team that's going to fit the needs.
Speaker 5 (05:54):
We like to say we're your personal shopper, okay, that
we do all your personal shopping around al by al
for auto, home, business, life, dental, vision health. You know,
we go each owl and then we say which carry
would fit the need for this particular product.
Speaker 2 (06:11):
Right.
Speaker 5 (06:11):
While we the intention right, the ideally you would bundle
with one carrier, right, we have plenty of clients that
have Liberty Mutual Auto and you know in Cova Home, right,
which is that's not a bundle, right, but it's still
the best fit for them right, instead of trying to
treat one carrier right with precedent right, or give them
(06:33):
favorable clients right, we look at each carrier individually, for
each client individually to make sure that's the proper match
in the proper place, with the proper coverage.
Speaker 2 (06:43):
Yeah.
Speaker 3 (06:43):
So, and that really that sort of tailoring the insurance
product to the person that you really keep from missing
a lot of or you really fill in a lot
of the cracks that might be left from either just
going with one company or just getting like the basics.
And we're going to talk about that a little bit
later on, but it's it's really important to have someone
take a look at because only you, only an expert,
is going to know how different coverages layer. Not only that,
(07:06):
but where you're exposed in different areas, what one thing
means over another, I mean, or where to find brakes,
you know, like if somebody only drives their cars, like well,
that's your second car, but you only drive it on
Sundays and it's only you know tenn ount, I mean,
there might be a discount in there somewhere. You know,
those things with the individual carriers. You don't get that
with somebody who's a captive agent, and you certainly don't
get it looking online and personally.
Speaker 5 (07:25):
You know, when you go to a captive agency, you know,
or captive agent, that person's employed by that insurance carrier.
Speaker 2 (07:32):
Right.
Speaker 5 (07:33):
How many people are fighting their employer for their clients? Yeah, right, right,
what I'm saying in favor I'm going to go against
my employer in favor of my clients, whereas I'm employed
by myself. Right, And yes, the carriers pay me a commission,
but you know tons of carriers pay me a commission.
I do not work for an insurance carrier. I work
for my clients.
Speaker 3 (07:51):
And as someone who's who's gotten into this in the past,
where if you want to shop for shop for insurance rates,
there's plenty of websites to do it. You know what
happens when you put your name in those websites, You
get inundated with a zillion phone calls, a zillion email messages,
and even if you wanted to do business with one
of those companies, you can't sort through all the mess
to find somebody to actually do business with.
Speaker 4 (08:11):
Yeah.
Speaker 5 (08:12):
One of my issues with the insurance industries there's no
barrier to injury, right, you know, getting an insurance license.
I'm an insurance agent, so I can say this. Getting
an insurance license is not that difficult, right, Doing what
I do is kind of different, right, yeah, right. You
know I've studied insurance and have attained you know, designations
and created policies that are you know, universally used around
(08:33):
the country.
Speaker 3 (08:34):
Uh.
Speaker 5 (08:35):
But I have the same license as a person that
just graduated high school, that took the class for two weeks.
It's the same license, right, you know, So you know,
there's no real barrier to entry. So if you want
to get a true look at your insurance, you need
to call it a true independent agent, you know, with
that experience and hopefully that that would be me.
Speaker 3 (08:54):
And since you're able to do that, and again, you're
protecting yourself, You're protecting your privacy. You know, you're handing
a you're bundle to Don. Don's finding the right situation
for you. You don't have to worry about all those websites
and sharing your data or any of the other stuff.
I mean, that's a huge part if you ask me,
as far as it goes. But then it can come
down to even without necessarily changing carriers or maybe you
do or whatever it might be you can save people money.
You can save them a decent amount of change on
(09:14):
a yearly piesis.
Speaker 5 (09:15):
Yeah, the average person says between six and eight hundred
dollars a year for us, you know, and I tell you,
you know, it's pretty it's pretty gratifying to be able
to help people's budget but not compromise their coverages in
the process.
Speaker 2 (09:26):
And that's what we do with Capital Insurance Group.
Speaker 6 (09:28):
You know.
Speaker 5 (09:29):
One thing we kind of brush over on the show
is the fact that I'm the only insurance agent in
the entire state of West Virginia endorsed by Dave Ramsey.
You know, in the entire state, right We're endorsed by
him in multiple states. I am, but the only agency
in the West Virginia to Dave Ramsey chooses to align
himself with and has aligned himself with for the last
(09:50):
eight years. That distinction between that distinction and the Platinum
Blue you know, it's a really unique situation to have
this caliber of agency, you know, dedicated to this community.
Speaker 4 (10:00):
Yeah.
Speaker 3 (10:01):
I'm going to get to home owners insurance in just
a second, but I wanted to something that I recognized
when I used to rent. I used to manager for enterprise,
and so I wrote out rental cars and stuff, and
so I got to look at people's auto policies quite
a bit, depending on what their coverage was for insurance
and different things along those lines. And one of the
mistakes that I've noticed that people made just from a
(10:21):
non expert look looking in and I know that you've
mentioned it to me on the show before, state minimums
when it comes to your auto insurance.
Speaker 4 (10:28):
Man, those state.
Speaker 3 (10:29):
Minimums are the minimums, but those are not protecting you.
Those are those are the absolute minimum that you need
to keep. I mean, I don't even know what that
I mean. They're not going to protect me from a
whole lot if you get into a bad situation day
and age, when.
Speaker 2 (10:40):
Aki is fifty sixty seven, exactly how much is a Mercedes?
Speaker 3 (10:43):
Yeah, those minimums are almost baked in from like forty
years ago. You know that's the problem.
Speaker 5 (10:48):
Yeah, recently was twenty forty ten, and then they bumped
it up. You know, it's after I opened capitol on
the Drinch group to twenty five.
Speaker 4 (10:54):
But what does that mean? Explaining what that means with
the ratio? Is there three?
Speaker 5 (10:57):
The three numbers are bodily injured properson bottom le injury
per accident, and then property damages. So any one person,
if you have state minimum in West Virginia, could have
up to twenty five thousand dollars of bodily injury. And
then let's say there's a family of four in an
accident that you've cast. That entire family of four can
only get up to fifty thousand dollars a bottlely injury
(11:18):
on your policy and the vehicle that that family's in.
And let's say you hit two vehicles, right, you only
have twenty five thousand dollars of property damage. And when
we say property damage, we're not talking about just a vehicle.
Speaker 6 (11:31):
Right.
Speaker 5 (11:32):
Let's say that your vehicle hits a house or you know,
a porch or whatever. You know, you know, you only
have twenty five thousand dollars in coverage. At Capital Insurance Group,
we start that discussion at one hundred thousand, three hundred thousand,
one hundred thousand, right. And I just had a discussion
with a client late last night where we worked late.
I was there until about eight fifteen last night. I
(11:53):
had to pick my son up across country. But about
seven forty five eight fifteen or so last night, I
was having a conversation with a client. I go, Hey,
how important are limits and coverage for you? And the
client automatically said, I have full coverage, which has nothing
to do with limits. And then I said, what about
the limits on the coverage, Oh, I have thousand dollars deductibles. Well,
(12:15):
that also has nothing to do with protecting your assets.
So those three numbers to twenty five fifty twenty five
is that's your asset protection. That means you're telling me
that you have no more than fifty thousand dollars of assets, right,
Because if you get in a major car accident, right,
and you're at fault and you have fifty thousand dollars
(12:36):
in coverage and you cause one hundred thousand dollars of damage,
that money could come out of your personal assets, and
you know, you're talking about losing homes and stuff of
that nature, and all the difference typically in price to
go from twenty five to fifty twenty five at our
agency to one hundred, three hundred and one hundred, right,
so our our minimum is probably like twelve or fourteen
(12:58):
dollars a month when you do that, right, for one
hundred and seventy five bucks, you could have adequate coverage
and you.
Speaker 3 (13:04):
Wouldn't be in that situation if something bad happened to
get down the road and you just I mean, you
don't really have a maneuver.
Speaker 4 (13:11):
Yeah, you know.
Speaker 5 (13:11):
Yeah, And we see that sort of thing all the
time where we have people with assets people without assets.
You can cause a damage. If you can cause an
accident with damage of fifty thousand, pretty easy, right, you
talking about medical bills and surgeries and stuff like that, right,
or loss of income, right. And if you do that
and you don't have the coverage, you're going to be
(13:33):
in big trouble.
Speaker 4 (13:34):
Yeah.
Speaker 3 (13:34):
Just think about how some of those those fees and
bills can build over time and what that's going to
mean at the end of like a decision or however
that stuff comes out. I mean that that money's gonna
go quick.
Speaker 5 (13:44):
And what I tell people every day is if you
cause an accident like that, no matter what you did
before that day to the family you caused the injuries to,
all you are is the person that calls those in right. Right,
They don't care about your philanthropic efforts or you know
how much you did.
Speaker 2 (14:00):
For the church or the community.
Speaker 5 (14:01):
You caused it accident, right, and it could just be
you looking down at your phone or being distracted for
one second, or hitting black ice even right, and now
you've got twenty five thousand dollars of property damage and
you just rent it, you know, an' s five eighty Mercedes.
Speaker 3 (14:16):
We'll move on to home owners here. But something you
just said, and I think people kind of forget this.
Sometimes hitting black ice, that's an accident. Yes, if you
hit the black ice and you smash into it's still
your fault. You can't who are still alive. They're not
gonna they're not gonna sue the ice, right, I mean,
and they're gonna come after somebody.
Speaker 5 (14:32):
I'm sure all of us knows at least one planeiff's attorney,
personal injury attorney's phone number, right, right, exactly. They have
the jingles for a reason. They're not you know, I'm
sure you've seen all the billboards around town. Those guys
don't play right, and they're not affording all these billboards
and advertisement because they're not suing people, right, they're suing
people every day that getting accidents that don't have enough coverage.
Speaker 3 (14:55):
Yeah, you got to protect yourself from those things in
your car and in your home. We're going to talk
about owners insurance as well. By the way, if you
want to call us this morning. I know that we're
hitting a lot of these topics and dons so thorough
that you probably don't have much to follow up on.
But if you have to follow up for your specific situation,
maybe it's a little outside the box and you need
some professional guidance on that, DON can help you out.
You can give us a call this morning. Three zero four,
three four five fifty eight fifty eight, three four five
(15:16):
fifty eight fifty eight. You can text over any questions
you have to three zero four none, three five five
zero zero eight three zero four nine three five five
zero zero eight. We'll take a break here in just
a couple of minutes. But I did want to set
the stage a little bit for homeowners insurance, because there
there are Let's let's hit the basics first, as far
as when you're looking at a deck sheet you when
you're getting your homeowners insurance, what are the things that
you should be looking for to what do those mean?
Speaker 5 (15:36):
Yeah, the big thing you want to look for is
making sure that you have adequate coverage A right and
coverage as the dwelling. Right, does it cover you and
the bank if you have a mortgage, right, Because I've
seen this happen a ton of times, especially with condo insurance,
but on a homeowner's policy. You get someone buying a home,
you know, in two thousand and eight for two hundred
and twenty thousand dollars, and then in two thousand and
(15:59):
twenty five they have two hundred and thirty five thousand
dollars in coverage. Well, that home was probably appreciated a
lot more in the last seventeen years than fifteen thousand dollars.
And now you run an issue where you don't have
enough coverage to replace the house. Because the intention of
insurance is indemnity.
Speaker 2 (16:17):
Right.
Speaker 5 (16:17):
What does indemnity mean. It means to return you back
to the way you were prior to the accident. Right,
So we want to make sure that we can replace
those items. Yeah, and sometimes people don't have enough coverage
when it comes to the actual structure of the home.
Speaker 3 (16:33):
I want to ask a couple of follow ups. We'll
take our commercial break here in just a second, but
something that I want to make sure that I ask
folks about because this would be my situation now for example,
you have your mortgage payment that you're escrowed out of,
so you pay your Homewners insurance out of your out
of your escrow. What does it mean if you switch
home inner carriers? Is that going to mass with your
escrow or is that automatic? How does that get taken
(16:53):
care of?
Speaker 4 (16:53):
No?
Speaker 5 (16:53):
So it's actually seamless, right, so if your escrod is
actually easier. Right, all we do is we get the
mortgage claws off the current policy or from you, and
then we put it on our policy. We canceled the
other policy and send a new bill to the mortgage.
That seems it's really yeah, So don't let that be
a barrier. Don't let that be a barrier. And remember,
if you don't have proper inflation protection, if you're if
(17:14):
you're listening at home and you don't know exactly the
percentage of your inflation protection, the exact dollar amount of
your coverage a dwelling amount, and the exact dollar amount
of your deductible, you may want to call in and
get a review.
Speaker 3 (17:25):
And that's great information. We want to talk a little
bit more about Homewns insurance when we come back. You're
welcome to give us a call once again. Threes are
A four three, four, five fifty eight fifty eight, three
four five fifty eight fifty eight. You can text. Threes
are A four non, three, five, five zeros or eight.
Don Wilson is here. He is the owner of Capital
Insurance Group right here in Charleston. Their web address is
CIGWV dot com cigwv dot com. I'll give the phone
number out when we come back, so I don't confuse
those numbers up. Threes are A four three four, five
(17:46):
fifty eight fifty eight. To give us a call this morning.
We'll be back right after this. You're listening to Ask
the Expert with Don Wilson from Capital Insurance Group on
five ADWZHS The Voice of Charleston.
Speaker 2 (17:54):
An official message from Medicare.
Speaker 6 (17:57):
I'm saving money on my Medicare prescriptions. Maybe you can
save two with Medicare's Extra Help program. My premium is
zero and my out of pocket costs are low.
Speaker 4 (18:06):
Who should apply?
Speaker 6 (18:07):
Single people making less than twenty four thousand dollars a
year or married couples who make less than thirty two
thousand dollars. Even if you don't think you qualify, it
pays to find out. Go to SSA dot gov slash
extra Help Paid Poor by the US Department of Health
and Human Services.
Speaker 7 (18:24):
The latest in news, talking sports, When five ADWCCHS has
brought to you about Jarrett Construction, called three zero four
three for four ninety one for more ever.
Speaker 1 (18:32):
Actual time, right on the budget call on Jerit Shok Show.
Speaker 7 (18:40):
Five EIGHTYWCHS has been nominated for one of radio's highest honors,
the National Marconi Award for Overall Excellence. It's proof that
when news matters, you're listening to the best, the voice
of Charleston five ADWCCHS.
Speaker 3 (19:04):
You're listening to ask the expert. WCCHS, the Voice of Charleston,
our expert today. Always look forward to talking to Don Wilson,
the CEO of Capitol Insurance Group, and he is here
this morning to take your calls that you have about
your homeowners insurance, about your your about your auto insurance. Hey,
if you have if you have a unique situation about
your business or anything along those lines. We're talking kind
of about the basics this morning, but if you have
a more advanced question that you have, Don can answer
(19:27):
that as well, So don't have to hesitate the call.
If you want to get a hold of Don this
morning and give him a call at three zero four
three four five fifty eight fifty eight three four five
fifty eight fifty eight. You can find out more online
CIGWV dot com CIGWV dot com also their phone number
if you want to give Capitall Insurance Group a call.
Easy to remember three zero four non non three save
three zer a four non non three save to get
a hold of Capital Insurance Group. And we were talking
(19:48):
just before the break. We were starting to talk a
little bit about homeowners insurance. Don as surtess that if
you're an escrow, super easy to do, you don't have
to worry about that, and made me think about it
because I just gotten like my my notification the other
day of on my scrows or whatever it was, and
it's like, oh, yeah, I wonder what happens if I
switched my insurance, because I might be calling out and
thinking about that.
Speaker 4 (20:05):
Yeah you should. Now I think I might. I think
I might.
Speaker 3 (20:07):
They just raise my rates and I'm like, man, I
am a I have near perfect credit and I don't
have any problems. Why in the heck are you raising
my rates right now? That doesn't make any sense to me,
so we might get a little bit into that, but
we wanted to talk a little bit more about homewers
insurance and again and one of the things that I
saw a lot when I when I did mortgages too
and H and I know that again, we've talked about
(20:27):
this a bit and it kind of plays in a
little bit with what we talked with cars as well.
Your mortgage company, your lender will have like a number
that they require you to have that's like their minimum number.
They're looking to protect themselves. They want to make sure
that they can pay their loan, that their loan is protected,
that the money, but that is not necessarily your structure, right,
that's not your business, that's just their business.
Speaker 4 (20:49):
Right.
Speaker 5 (20:49):
Twenty five to thirty three percent above the loan amount
is probably a safe bet to have on your insurance, right,
and that you know, if you if you do a refinance,
or you get a or whatever happens, right, you may
need to also look at your your home insurance. Right
in any life event triggers a need to talk to
your insurance agent. Right, And so we tell people, you know, yes,
(21:11):
the bank is going to look out for themselves as
they should, but you have to look out for yourself
as you should, right, and making sure that you have
adequate coverage above the loan amount as a key portion
of coverage.
Speaker 2 (21:21):
Right.
Speaker 5 (21:22):
And then making sure that you have your outbuildings covered properly.
Right that details is so important and detached fence or
what if you have a barn or whatever it may be,
or huge three or four car garage that's not attached
to the home. We've seen a lot, lot of a
lot of clients call in and say, hey, I built
this new outbuilding. It was one hundred thousand dollars. My
other structure's coverage only has fifty thousand. Can your carry
(21:45):
or fine the coverage that you need that's going to
provide adequate coverage for you? And the answer is CIGS.
Speaker 3 (21:50):
Yes, yeah, you have to make sure you're covered. And
some of the examples that surprised me when I was
first learning about different things like that is just over
time what people accumulate, Like if you have that out
building out there and your hobby as you're a mechanic,
so you work on things everyone You're not a professional
mechanic necessarily, but over the years, you've accumulated this and that,
and you got all these these tools in you suddenly
look in your garage. You've got a lot of stuff
(22:11):
out there, and it's not twenty thousand dollars worth of stuff.
Speaker 4 (22:14):
It's more than that.
Speaker 3 (22:15):
You know, you don't if you don't think about those
things when you're getting your insurance and something happens, suddenly
you're looking at the you know, a whole segment of
your life. If you have a loss that's just gone,
you can't replace.
Speaker 4 (22:25):
It, right.
Speaker 5 (22:25):
And then if you buy items then aren't considered to
be reasonably cost right, they're not reasonably christ right. So
let's say you buy a five thousand dollars good or
twenty five hundred dollars or twenty five or ten thousand
dollars per whatever it is. That item is not covered
by your homework.
Speaker 4 (22:41):
That's a great point.
Speaker 3 (22:42):
So if you have like a collector's item, that the
real value of that basketball or whatever it might be
is fifteen bucks or twenty bucks, right, But you know
because that has Jerry West signature or whatever on and
it might be worth more than that, right exactly. But
if it's just sitting in your office and you have
your normal dwelling insured thing, it's not gonna.
Speaker 2 (22:59):
Be covered a Spaulding back. Right. You want the money
to be able to go buy a new Jerry, right right.
Speaker 3 (23:04):
Right, Yeah, you're age just gonna bounce you and Bob
be like, hey, there you go.
Speaker 2 (23:08):
That's a great example.
Speaker 4 (23:10):
Right.
Speaker 5 (23:10):
And if you buy a really expensive purse, you don't
want to you know, the guy to run down the
seas and get you on either, you know. So we
have collectors carriers, American collectors when it comes to coins
and things of that nature, right, or whatever you may
collect stamps or or baseball cards.
Speaker 4 (23:27):
Right.
Speaker 5 (23:27):
And then we have Jewelers Mutual that covers jewelry. Right,
it's a big shop. Jewelers Mutual is the authority on
jewelry insurance.
Speaker 2 (23:35):
Right. Your homeowner's carrier is not the authority on jeweler's insurance.
Trust me.
Speaker 5 (23:38):
It's Jewelers Mutual and so and also avoiding unnecessary claims
from your collection collectible items, right, that follow your homeowner's
policy around for the next three, five, seven years.
Speaker 3 (23:50):
Right, do you get less pushback if you have a
specific You're talking about Jewelers at Mutual. If you have
a if you have protection through them for jewelry specifically,
because they're an expert in that area, that's their area.
Does that make that an easier process? If you do
have a claim, you can get a zero dollar deductible.
Speaker 5 (24:06):
Nice, it can be misplaced, I mean, like the the
abundance and the in depth knowledge of coverage that they
provide versus your homeowner's carrier, even our homeowners carriers. Right, Remember,
we have carriers that do everything that your carrier does,
but we choose not to, you know, strain the policy
so much to ask that policy to do absolutely everything.
(24:27):
Jeweler's Mutual is going to provide you with far better
covers than your homeowners policy could. And if there's a claim,
it's not a homeowner's claim that could have eventually affect
your escrow and all the things that come along with homeowners.
Speaker 3 (24:40):
That's the one thing that this tory that Don has
kind of given me over time. You need to protect
yourself against claims against your your primary insurance because that
can make your costs go up. To any opportunity that
you have to separate those things you should probably do
and you're not gonna be able to do it on
your own. That's why you give Don a call and
he can help you do that because it makes a
lot of sense going down more through things that we
talked about, you know, personal property. Want to make sure
(25:00):
those are taking care of the other structures loss of use.
So that means like if you need to move into
a like stay in a hotel for a little while,
or get a rent an apartment for a short amount
of time or something, if you don't have that coverage,
you're lost.
Speaker 5 (25:12):
Right, Yeah, And that's covers DAL on your homeowners for
those folks taking notes at home, if you don't have
adequate loss of use coverage, right, that coverage is meant
to put you in a place temporarily while your home
is rebuilt or repaired or replaced or whatever's happening at
your home, while that claim is being mitigated and fixed. Right,
we put you up in a in a nice place,
typically in a similar neighborhood, so that your kids don't
(25:34):
have to change schools and things of that nature. That's
an important coverage to have for your young renters. So
anyone listening that may have a kid that's you know,
just graduated college, right or just got in their first place,
and they go, I don't want to I don't need
any I don't have anything of value right on my
to cover on my renter's policy. Well, loss of use
is covered on renters insurance as well. All right, You
(25:55):
know you may not be able to move them back
into your house in Charleston when they may be living
in Lexington or Columbus or something now, right, So make
sure that those young reunners also have you know, renners
insurance not just to cover their personal belongings, but also
covered at loss of.
Speaker 3 (26:09):
You man, that's a great point. And another thing that
an experience that I had. This was a neighbor of mine,
but it was a nasty thing that happened in our neighborhood.
Back of this was years ago when I lived in Lansing.
I lived in a nice little neighborhood with a lot
of young families and stuff like that around. And there
was a neighborhood dog that my next door neighbor had unleashed,
just walked around the neighborhood and an older dog everybody's friend,
(26:30):
just the most friendly dog you ever had. And one
of the neighborhood kids one day was playing around in
the neighbor's yard, which they did all the time, playing
with the dog as they did all the time for
whatever reason. This one time the dog bit the kid.
My neighbor and the kid's mom were really good friends.
They talked about it very sanely. They were like, I'm
(26:50):
so sorry, I have insurance. Whatever you need, I'll get
taken care of. They left that night like everything was
going to be fine. Come to find out later that
when mom of the of the little girl who got
bit went to the hospital, they did all these things.
She like, there was like some tendon damage, like different things.
It was a pretty major issue from the bite. And
suddenly the coverage that she was looking for from the
(27:13):
homeowner her bestie who was the next door neighbor, wasn't sufficient.
Suddenly they weren't best friends anymore, and it became a
huge issue in the neighborhood. The dog like every like
the dog became like in the dog house.
Speaker 4 (27:24):
You know. This whole thing ended up being a thing.
And it was all.
Speaker 3 (27:27):
Because the lady thought she was perfectly protected, that she
would didn't have to worry about these things, and then
suddenly it just wasn't enough.
Speaker 5 (27:33):
It was the minimum, exactly, And you don't want to
find that out after the fact, right, And that's what
these this show is about right, it's I want you
guys next show to have your declarations pages out right,
or give me a call homework in between shows, have
those deck pages out, review those, call in and discuss them,
or call into the show and discuss them so that
we can make sure that you guys are adequately covered.
Speaker 4 (27:55):
Right.
Speaker 5 (27:55):
We want to make sure that the proper coverage is
provided to each and every person here.
Speaker 3 (27:59):
Here another thing just to note that you put in
some of the stuff that you sent me. And this
is a great point because I know a lot of people, well,
if they're like me, you're if you're.
Speaker 4 (28:08):
Remodeling your house and you have a wife, one of
the first.
Speaker 3 (28:10):
Things you do is you put in that kitchen right
right now, I cook as much as my wife. But
still it's like, you want the nice appliance, is the
nice stove, you want all those nice stage that's the dream, right.
That stuff is expensive. It is really expensive. And if
you don't think about it, you're just living your life.
You do this thing for you, for your family. Everything's good.
You need to change your insurance policy if you do
all that, because if you have a loss, you're not
(28:31):
just replacing that with your normal replacement.
Speaker 5 (28:33):
Any betterment or improvement that would increase the value of
your home. Right, help your home appreciating value. Your insurance
agents should be kept in the loop. And the number
one headache that I've seen for people, you know when
foul and acclaim is the personal contents as well. Right,
why not take a picture of all this stuff right
now today, right, send it into us. Let us keep
(28:54):
that on foul as your insurance agent. Right, and so
that if something ever does happen, you don't have to
prove you had it. You see what I'm saying. You
don't want to be trying to prove you had something
after it's gone, right, You want to put that thing
in place and talk to your agent beforehand so that
if something ever does happen, it's pretty easy to verify.
Speaker 4 (29:12):
Man, that's great information.
Speaker 3 (29:13):
As always with Don Wilson from cig Capital Insurance Group
CIGWV dot com. CIGWV dot com. You have a program
called the we Shop program. And I know that we've
touched a bit on what it means to have an
independent agent, but this is this kind of distills all
of that into one program where a client of viewers
can take advantage of this and again, it protects them
(29:33):
from problems with privacy, different stuff like that. But it's
only some of the benefits of the we Shot program.
Speaker 5 (29:39):
Yeah, So the we Shot program is something that we
created at Capital Insurance Group.
Speaker 2 (29:42):
It helps our existing clients. Right.
Speaker 5 (29:45):
So, if you're a client at Capital Insurance Group and
your price isn't increase for any reason, right, it could
be through no fault of your own, it could be
through a claim, it could be whatever reason, but your
prices have had a change.
Speaker 4 (29:57):
Right.
Speaker 5 (29:57):
What we do is we have a team of agents
that reviews every single renewal.
Speaker 4 (30:03):
Right.
Speaker 5 (30:03):
So if the price goes up more than you know
that more than it should, right. You know, typically you
know four to five to eight percent increase, especially in
homeowners when you're dealing with inflation protection. Right, Your value
your home increases every year, so your price is going
to tick up a little bit.
Speaker 2 (30:19):
Right.
Speaker 4 (30:19):
But if the.
Speaker 5 (30:20):
Carrier imposes an unfair rate increase on you, we go
in without your knowledge, right, we enroll every client and
it'll be shop program. Without your knowledge. We go in
and we work with all of our underwriters and our
other insurance carriers that you don't currently have, and we
find you a new policy and a new rate without
compromising your coverage. We just had a client, you know,
last week, save over seven hundred and eighty dollars a year, right,
(30:43):
and they didn't change agents. So imagine having a great
relationship with your agent, your local agent that is, and
not having to change not having to change agents, but
having the ability to change carriers and we do all
the work for you as your personal insurance shopper.
Speaker 3 (30:57):
I imagine the difference between that and trying to log
into a web like figure out how everything works. It's
an absolute nightmare.
Speaker 4 (31:02):
I think we have a.
Speaker 3 (31:03):
Phone call that's called in this morning with a question
for Don. Caller, you're on the air. What's your first name?
Speaker 8 (31:08):
Good morning?
Speaker 4 (31:10):
Hey, good morning? How you doing this? Jim? Hey there, Jim?
What question do you have for Don?
Speaker 8 (31:16):
I was curious. I was an one one operator. How
the turn of an active God just entered into insurance.
Speaker 2 (31:35):
Thanks Jan, I appreciate that. Thanks for the call.
Speaker 4 (31:37):
Uh.
Speaker 5 (31:37):
You know, I hear that you used a lot, you know,
with our clients, but an insurance in the insurance world,
I don't hear it much, right, active God, because you
know pretty much every event of weather, you know, would
be considered active for God, and so wind and hail
is covered.
Speaker 2 (31:53):
Right.
Speaker 5 (31:54):
Uh, It's been covered a little different these days, right,
Carriers are starting to impose percentage the duct the bulls
on wind in hell because we've had so many wind
events around the country in places like West Virginia and
Ohio where you typically don't see high wind events. But
we had the Durrachel in twenty twelve, we had the
huge almost tornado last year in April. As an insurance agent,
(32:16):
those dates sticking your mind, you know, you know five
twenty nine, twelve and four to one twenty four, you know,
because you see the massive amounts of clans. Right, I'm
sure not too many people remember the date of the
Durracho like I do.
Speaker 4 (32:30):
Ryeah, right, because you see that. That's a great point.
I never thought about that.
Speaker 5 (32:33):
So, yeah, those events are covered, right, and you have
those things happen. The thing that's not covered is like aging,
wear and tear deterioration, things of that nature. And if
you think about your homeowner's policy, like you think about
your car insurance policy, So the bones of the car
aren't covered, right. The engine going down for no reason
typically not something covered.
Speaker 2 (32:53):
Right.
Speaker 5 (32:54):
The vehicle aging over time not covered by your insurance.
It's the same with your homeowners right, the pipes and
things of that nature, the foundation settling and things of
that nature are not covered by your insurance policy. The
roof getting old over time and creating an issue that's
not the responsibility of the insurance company, but an act
(33:14):
of God, like a windstorm or hell storm or some
sort of of event with water, not flood, because flood
is never covered on homeowner's insurance, but things of that
nature are covered by insurance.
Speaker 3 (33:28):
So think about it like that. That is a great
way to look at it, and it could be kind
of complicated. Like the thing with the roof is interesting
because you could have an older roof and then you
have damage that comes from a storm, and then the
insurance company kind of determines like at what level that
the replacement is going.
Speaker 5 (33:43):
To be for you, and what your if your roof
is not ten years old or newer, right in today's
insurance world, is typically not covered at replacement costs.
Speaker 2 (33:52):
Right, So knowing that sort of thing ahead of time.
Speaker 5 (33:55):
And then another thing is if you've ever replaced any
sort of shingle on the roof, right, So if you
have miss if you have mismatch shingles at any point
on your roof, right, and then there's damage that the
insurance carrier can opt out, and by law, it's typically
not required to replace the entire roof just to part
this damage because you already have mismatching shingles, right, So
(34:16):
what's the problem with you know, mismatching?
Speaker 3 (34:19):
This is why you have to call Don Wilson to
make sure that you're that you're well protected, because you
don't want to fall into one of these traps again.
Phone number for c IG is three zero four nine
nine three Save three zero four nine nine three save.
You can find out more information online SEIGWV dot com.
We didn't get to talk about umbrella policies. That's a
little bit more complex. I don't want to to, uh
only give that about two minutes, but I have some
questions here. I thought that we could get into a
(34:40):
little bit because we're talking about changing weather patterns and
different things along those lines. So I'm not in a
flood zone. Does that one hundred percent mean that I
don't need flood insurance?
Speaker 5 (34:49):
Means you you could still need flood insurance? Yes, especially
because you get to think about flood. Sometimes flood is
from infrastructure, right, you live in a poorly infrastructured area
that now your basement's been breached from outside water and
you have a flood in your basement. You know, it happens, man.
I remember seeing people on boats on the west side,
not too far from our office, you know, just three
(35:10):
four or five years ago, you know, And that's not
in the flood zone, but it did flood.
Speaker 3 (35:15):
Is there a difference between natural water and city water,
like water from a river and water like packed up
from a sewer or something like that.
Speaker 5 (35:20):
Yeah, So if it's from inside the house, that's one thing.
From outside the house that's typically called flood.
Speaker 4 (35:25):
I gotcha.
Speaker 3 (35:25):
So even if it's say like my neighborhood had a
problem a couple years ago where the alley would flood
and it was probably the drainage and the alley, and
like my neighbor's basement flooded because of that, if.
Speaker 5 (35:36):
The water's coming from outside, lood.
Speaker 4 (35:38):
I gotcha. So you need to But if he would
have had covered he don't.
Speaker 5 (35:41):
If he would have had coverage there, he could have
got Here's the other part. If you're not in the
flood zone, the flood insurance is a lot less expensive,
so you may want to.
Speaker 3 (35:48):
Get way to go ahead and get it because it
could take care of you anyway. Right, Yeah, that's a
good idea. What if you total your car and you
owe more than it's.
Speaker 5 (35:54):
Worth, you owe more than it's worth, Yeah, so you
could not I mean, yeah, so you have gap insurance
for that, You could have new vehicle replacement on your
insurance policy.
Speaker 2 (36:03):
We can provide you with both.
Speaker 5 (36:04):
Typically, gap and new replacement are only on vehicles five
years or newer, right, so you kind of lose that situations.
Speaker 3 (36:12):
Otherwise you're responsible for the difference. Like if you total
your car and you over.
Speaker 5 (36:16):
Twelve thousand your pocket, yeah, you owe twelve thousand, it's
worth seven thousand.
Speaker 2 (36:19):
That five thousand dollars gap is on you. That's why
it's called gap.
Speaker 4 (36:23):
Yeah.
Speaker 3 (36:23):
Sure, and we'll come in handy if that's something that
you're worried about at all, as far as an umbrella policy,
and that's something that we might have to we will
have to punt in the next show.
Speaker 4 (36:32):
We got a better minute left.
Speaker 3 (36:33):
But just as a as a rough guideline, what kind
of situation would somebody find themselves in where they think,
you know, maybe I need to look at an umbrella.
Speaker 5 (36:40):
Anyone with multiple homes, anyone with more than three hundred
and one thousand dollars of total assets. Yeah, and anyone
looking to protect themselves from a catastrophic event.
Speaker 3 (36:51):
You know, man, that is that's good stuff. And we'll
get into that a little bit more the next time
that we that we do show a lot of great
information here this morning, Dawn. I really appreciate your expertise
and I'm on the air and sharing this stuffy thanks
for having me. Remember, change is good, see ig be
oh man, I saw that at the bottom and I
didn't even it didn't hit right then c ig change
is good. That is right, and you can make a
change if you need to this morning. Three zero four
(37:12):
non non three save three zero four non non three save.
You can also go in line CIGWV dot com c
igwv dot com. Don thank you so much for your
time again today. Really appreciate it, looking forward to it.
We'll talk to you next time. Thanks so much for
tuning in. Dave Allen is up next on five AD Live.
Have a great day everyone on listening to five ad
W c HS. We are the voice of Charleston Fight
(37:41):
b w C.
Speaker 2 (37:42):
Hsamby six point five.
Speaker 3 (37:44):
That's on Charleston one O four point five Truss Lange
w U v RC media stition
Speaker 2 (37:50):
We are proud to lift here to
Unlock your dream property with Meek's Realty Group, where Rich
the realtor makes real estate dreams a reality, whether it's
residential or commercial. We've got Charleston to Huntington covered. Your
key to exceptional real estate experience is start here Meeks
Realty Group. Contact us at Meeks dot us.
Speaker 2 (00:15):
The views and opinions expressed on this program do not
necessarily reflect the views and opinions of five eight wcchs
it's employees or WVRC media.
Speaker 3 (00:36):
You're listening to ask the expert. You see HS the
Voice of Charleston. It is Tuesday. Answer pretty darn pretty Tuesday.
Speaker 4 (00:42):
Morning out there.
Speaker 3 (00:42):
If you're heading into work, or if you're already there
and you're pulling up the radio, thanks for tuning in
this morning to ask the expert. Welcoming back into the
studio this morning. The owner of a Capitol insurance group
right here in downtown Charleston, Don Wilson, is with us
this morning.
Speaker 4 (00:54):
How you doing this morning, Dawn doing great?
Speaker 2 (00:56):
Glad to be here, Glad to.
Speaker 3 (00:57):
Have you back, and I'm always glad when we have
an opportunity to talk about the special services that as
an independent agent you're able to offer through Capital Insurance Group,
and we're going to talk about some of those things
this morning. Let me get our contact information out there
to you, so if you have any questions as Don's
going over some of his expertise in some of these fields,
if it kind of triggers a question with you, something
that's been on your mind, or something that you haven't
(01:18):
thought about for a while, or it just brought up,
you can give us a call or a text this morning.
The phone line numbers three zer a four, three four
five fifty eight fifty eight, three four five fifty eight
fifty eight. It's an auto Q, so you call in,
you'll get put right into Q and then we'll bring
you on the air. So don't hang up if you
get put into Q. That's a little different process than
what it used to be. You can call three zero four,
three four five fifty eight fifty eight. You can also
send over a text message if you like three zero
four non three five five zero zero eight, three zero
(01:40):
four nine, three five five zeros or eight. We're gonna
have a great conversation this morning. You can find out
more information online at CIGWV dot com. CIGWV dot com
is where you can find more information about Capital Insurance Group.
And I think Don, we just welcomed Don back into
the studio a couple of weeks ago, and I think
you told me you guys are moving locations.
Speaker 2 (01:55):
Is that right?
Speaker 4 (01:56):
Yeah?
Speaker 5 (01:56):
Yeah, recently purchased the old Robberts running shoe store, so
seven Pennsylvania Avenue. We broke ground on the construction actually
yesterday morning. Nice gonna make it not look like a
shoe store to an insurance office.
Speaker 3 (02:12):
Well that you're kind of splitting the difference between the
Elk City and downtown having it right here on the
Pennsylvania area, like kind of dividing and line's kind of nice. Man.
Speaker 4 (02:19):
Put you're right in the middle of everything.
Speaker 5 (02:20):
Yes, it's a great location for us. It's very visible.
We hope to, you know, just trying to give back
to this community. I was talking to someone yesterday at
lunch and I said, I launched my real estate company
because I want to help revitalize Charleston and be a
part of that, you know, reassurgence Charleston.
Speaker 2 (02:35):
So I'm proud to be a part of it.
Speaker 3 (02:37):
And you've definitely seen we've definitely seen it around here
in the Capital City. Over the lad I mean, I've
been back here. I lived around for years. I've been
back here since twenty ten, just since I just since
I've been back here in twenty ten. The difference that
you see in the downtown area, downtown Arleston things, it's
pretty incredible.
Speaker 2 (02:51):
It really is a Christmas stuff alone, is.
Speaker 4 (02:53):
Like, it's absolutely true. It's absolute for.
Speaker 5 (02:56):
All the other stuff that the guys Kevin and those
guys downtown are doing on just to make downtown a
better place, and I love to be a part of
it and play a small, small role in all that development.
Speaker 3 (03:06):
That's what it means to have your hometown, your hometown
business under stay home and do the business here. And
that's what we like to hear, and that's what Don
does here in Charleston. We want to have a discussion
this morning. We want to talk about a lot of
different things. We're gonna talk about homeowners and auto insurance primarily.
This is I don't know Don's business mixed exactly, but
I'm assuming this is at least part of the bread
and butter.
Speaker 5 (03:25):
This is about sixty five percent of what we do.
It's your personal home and auto insurance with families from
all walks of life. All backgrounds and we can assist
you because we're independent.
Speaker 3 (03:38):
And what I really like about this and we're going
to talk a little bit about each of these things
in turn. And please, if you have any questions as
we're going along here, give us a call three zer
A four three four five fifty to fifty eight text
threes or four nine three five five zero zero eight.
What I always find interesting and you've taught me everything
I've learned to know about the difference between an independent
agent and a captive agent and the advantages that being
an independent agent like yourself can give to folks. So
(03:58):
just talking within that umbrell if nobody's heard your commercial
that you have in the air right now, I mean
that gives a great idea of of everything because you
welcome everybody under your your umbrella. You know you uh,
as far as insurance carriers go, you can you can
write for anyone for the most part.
Speaker 2 (04:11):
All aboard, now all the board. That's exactly what the
commercial is.
Speaker 3 (04:14):
But even within that, just because you're not primarily a
progressive insurance agent, it doesn't mean that you can't still
achieve like preferred status and that you and you take
care of clients at that same that same bar that
Progressive would give somebody that it was a captive agent
for them, you can still provide that same level of
service even without being a captive ation.
Speaker 4 (04:32):
So and that's great.
Speaker 3 (04:33):
So they have the Platinum Blue status with the Progressive
and you've achieved that.
Speaker 2 (04:37):
Yeah, we're the first.
Speaker 5 (04:38):
We were the first ever Platinum agency in West Virginia.
And then we were the first ever Platinum Blue agency
with the West in West Virginia with Progressive, which means
we're in the top one percent.
Speaker 2 (04:49):
Of agencies in the country.
Speaker 5 (04:51):
Uh, it's in the status that that means you've written
a ton of home and auto bundled business with them.
Speaker 6 (04:57):
Uh.
Speaker 5 (04:57):
And we have the largest book of business in West
Virginia with Progressive home and auto bundle business. And we
achieved the status first and we maintained that number one position.
Speaker 3 (05:08):
And as a client or a potential client, keep in
mind that just because Don has that status with Progressive,
it doesn't mean that if you come to him with
a situation, he's gonna be like, oh, well, we'll just
but with Progressive it has to meet your situation.
Speaker 4 (05:19):
But even with that.
Speaker 3 (05:20):
Being the case, you still carry that preferred status that's
pretty impressive.
Speaker 5 (05:23):
Exactly, we don't have an allegiance to any carriers. We
love Progressive and Foremost and you know, Liberty Mutual and
the rest of them, right, But we work for our clients,
not for a carrier, so we're independent.
Speaker 3 (05:33):
Explain that process a little bit again, because I know
that people get, like the terminology a little confused that
even us when we first started the show, we had
to like kind of thread the needle with the using
the proper terminology and everything. But the bottom line is
is that it's almost like having an like a sports
agent that works for you. Yeah, you're looking for the
best team that's going to fit the needs.
Speaker 5 (05:54):
We like to say we're your personal shopper, okay, that
we do all your personal shopping around al by al
for auto, home, business, life, dental, vision health. You know,
we go each owl and then we say which carry
would fit the need for this particular product.
Speaker 2 (06:11):
Right.
Speaker 5 (06:11):
While we the intention right, the ideally you would bundle
with one carrier, right, we have plenty of clients that
have Liberty Mutual Auto and you know in Cova Home, right,
which is that's not a bundle, right, but it's still
the best fit for them right, instead of trying to
treat one carrier right with precedent right, or give them
(06:33):
favorable clients right, we look at each carrier individually, for
each client individually to make sure that's the proper match
in the proper place, with the proper coverage.
Speaker 2 (06:43):
Yeah.
Speaker 3 (06:43):
So, and that really that sort of tailoring the insurance
product to the person that you really keep from missing
a lot of or you really fill in a lot
of the cracks that might be left from either just
going with one company or just getting like the basics.
And we're going to talk about that a little bit
later on, but it's it's really important to have someone
take a look at because only you, only an expert,
is going to know how different coverages layer. Not only that,
(07:06):
but where you're exposed in different areas, what one thing
means over another, I mean, or where to find brakes,
you know, like if somebody only drives their cars, like well,
that's your second car, but you only drive it on
Sundays and it's only you know tenn ount, I mean,
there might be a discount in there somewhere. You know,
those things with the individual carriers. You don't get that
with somebody who's a captive agent, and you certainly don't
get it looking online and personally.
Speaker 5 (07:25):
You know, when you go to a captive agency, you know,
or captive agent, that person's employed by that insurance carrier.
Speaker 2 (07:32):
Right.
Speaker 5 (07:33):
How many people are fighting their employer for their clients? Yeah, right, right,
what I'm saying in favor I'm going to go against
my employer in favor of my clients, whereas I'm employed
by myself. Right, And yes, the carriers pay me a commission,
but you know tons of carriers pay me a commission.
I do not work for an insurance carrier. I work
for my clients.
Speaker 3 (07:51):
And as someone who's who's gotten into this in the past,
where if you want to shop for shop for insurance rates,
there's plenty of websites to do it. You know what
happens when you put your name in those websites, You
get inundated with a zillion phone calls, a zillion email messages,
and even if you wanted to do business with one
of those companies, you can't sort through all the mess
to find somebody to actually do business with.
Speaker 4 (08:11):
Yeah.
Speaker 5 (08:12):
One of my issues with the insurance industries there's no
barrier to injury, right, you know, getting an insurance license.
I'm an insurance agent, so I can say this. Getting
an insurance license is not that difficult, right, Doing what
I do is kind of different, right, yeah, right. You
know I've studied insurance and have attained you know, designations
and created policies that are you know, universally used around
(08:33):
the country.
Speaker 3 (08:34):
Uh.
Speaker 5 (08:35):
But I have the same license as a person that
just graduated high school, that took the class for two weeks.
It's the same license, right, you know, So you know,
there's no real barrier to entry. So if you want
to get a true look at your insurance, you need
to call it a true independent agent, you know, with
that experience and hopefully that that would be me.
Speaker 3 (08:54):
And since you're able to do that, and again, you're
protecting yourself, You're protecting your privacy. You know, you're handing
a you're bundle to Don. Don's finding the right situation
for you. You don't have to worry about all those websites
and sharing your data or any of the other stuff.
I mean, that's a huge part if you ask me,
as far as it goes. But then it can come
down to even without necessarily changing carriers or maybe you
do or whatever it might be you can save people money.
You can save them a decent amount of change on
(09:14):
a yearly piesis.
Speaker 5 (09:15):
Yeah, the average person says between six and eight hundred
dollars a year for us, you know, and I tell you,
you know, it's pretty it's pretty gratifying to be able
to help people's budget but not compromise their coverages in
the process.
Speaker 2 (09:26):
And that's what we do with Capital Insurance Group.
Speaker 6 (09:28):
You know.
Speaker 5 (09:29):
One thing we kind of brush over on the show
is the fact that I'm the only insurance agent in
the entire state of West Virginia endorsed by Dave Ramsey.
You know, in the entire state, right We're endorsed by
him in multiple states. I am, but the only agency
in the West Virginia to Dave Ramsey chooses to align
himself with and has aligned himself with for the last
(09:50):
eight years. That distinction between that distinction and the Platinum
Blue you know, it's a really unique situation to have
this caliber of agency, you know, dedicated to this community.
Speaker 4 (10:00):
Yeah.
Speaker 3 (10:01):
I'm going to get to home owners insurance in just
a second, but I wanted to something that I recognized
when I used to rent. I used to manager for enterprise,
and so I wrote out rental cars and stuff, and
so I got to look at people's auto policies quite
a bit, depending on what their coverage was for insurance
and different things along those lines. And one of the
mistakes that I've noticed that people made just from a
(10:21):
non expert look looking in and I know that you've
mentioned it to me on the show before, state minimums
when it comes to your auto insurance.
Speaker 4 (10:28):
Man, those state.
Speaker 3 (10:29):
Minimums are the minimums, but those are not protecting you.
Those are those are the absolute minimum that you need
to keep. I mean, I don't even know what that
I mean. They're not going to protect me from a
whole lot if you get into a bad situation day
and age, when.
Speaker 2 (10:40):
Aki is fifty sixty seven, exactly how much is a Mercedes?
Speaker 3 (10:43):
Yeah, those minimums are almost baked in from like forty
years ago. You know that's the problem.
Speaker 5 (10:48):
Yeah, recently was twenty forty ten, and then they bumped
it up. You know, it's after I opened capitol on
the Drinch group to twenty five.
Speaker 4 (10:54):
But what does that mean? Explaining what that means with
the ratio? Is there three?
Speaker 5 (10:57):
The three numbers are bodily injured properson bottom le injury
per accident, and then property damages. So any one person,
if you have state minimum in West Virginia, could have
up to twenty five thousand dollars of bodily injury. And
then let's say there's a family of four in an
accident that you've cast. That entire family of four can
only get up to fifty thousand dollars a bottlely injury
(11:18):
on your policy and the vehicle that that family's in.
And let's say you hit two vehicles, right, you only
have twenty five thousand dollars of property damage. And when
we say property damage, we're not talking about just a vehicle.
Speaker 6 (11:31):
Right.
Speaker 5 (11:32):
Let's say that your vehicle hits a house or you know,
a porch or whatever. You know, you know, you only
have twenty five thousand dollars in coverage. At Capital Insurance Group,
we start that discussion at one hundred thousand, three hundred thousand,
one hundred thousand, right. And I just had a discussion
with a client late last night where we worked late.
I was there until about eight fifteen last night. I
(11:53):
had to pick my son up across country. But about
seven forty five eight fifteen or so last night, I
was having a conversation with a client. I go, Hey,
how important are limits and coverage for you? And the
client automatically said, I have full coverage, which has nothing
to do with limits. And then I said, what about
the limits on the coverage, Oh, I have thousand dollars deductibles. Well,
(12:15):
that also has nothing to do with protecting your assets.
So those three numbers to twenty five fifty twenty five
is that's your asset protection. That means you're telling me
that you have no more than fifty thousand dollars of assets, right,
Because if you get in a major car accident, right,
and you're at fault and you have fifty thousand dollars
(12:36):
in coverage and you cause one hundred thousand dollars of damage,
that money could come out of your personal assets, and
you know, you're talking about losing homes and stuff of
that nature, and all the difference typically in price to
go from twenty five to fifty twenty five at our
agency to one hundred, three hundred and one hundred, right,
so our our minimum is probably like twelve or fourteen
(12:58):
dollars a month when you do that, right, for one
hundred and seventy five bucks, you could have adequate coverage
and you.
Speaker 3 (13:04):
Wouldn't be in that situation if something bad happened to
get down the road and you just I mean, you
don't really have a maneuver.
Speaker 4 (13:11):
Yeah, you know.
Speaker 5 (13:11):
Yeah, And we see that sort of thing all the
time where we have people with assets people without assets.
You can cause a damage. If you can cause an
accident with damage of fifty thousand, pretty easy, right, you
talking about medical bills and surgeries and stuff like that, right,
or loss of income, right. And if you do that
and you don't have the coverage, you're going to be
(13:33):
in big trouble.
Speaker 4 (13:34):
Yeah.
Speaker 3 (13:34):
Just think about how some of those those fees and
bills can build over time and what that's going to
mean at the end of like a decision or however
that stuff comes out. I mean that that money's gonna
go quick.
Speaker 5 (13:44):
And what I tell people every day is if you
cause an accident like that, no matter what you did
before that day to the family you caused the injuries to,
all you are is the person that calls those in right. Right,
They don't care about your philanthropic efforts or you know
how much you did.
Speaker 2 (14:00):
For the church or the community.
Speaker 5 (14:01):
You caused it accident, right, and it could just be
you looking down at your phone or being distracted for
one second, or hitting black ice even right, and now
you've got twenty five thousand dollars of property damage and
you just rent it, you know, an' s five eighty Mercedes.
Speaker 3 (14:16):
We'll move on to home owners here. But something you
just said, and I think people kind of forget this.
Sometimes hitting black ice, that's an accident. Yes, if you
hit the black ice and you smash into it's still
your fault. You can't who are still alive. They're not
gonna they're not gonna sue the ice, right, I mean,
and they're gonna come after somebody.
Speaker 5 (14:32):
I'm sure all of us knows at least one planeiff's attorney,
personal injury attorney's phone number, right, right, exactly. They have
the jingles for a reason. They're not you know, I'm
sure you've seen all the billboards around town. Those guys
don't play right, and they're not affording all these billboards
and advertisement because they're not suing people, right, they're suing
people every day that getting accidents that don't have enough coverage.
Speaker 3 (14:55):
Yeah, you got to protect yourself from those things in
your car and in your home. We're going to talk
about owners insurance as well. By the way, if you
want to call us this morning. I know that we're
hitting a lot of these topics and dons so thorough
that you probably don't have much to follow up on.
But if you have to follow up for your specific situation,
maybe it's a little outside the box and you need
some professional guidance on that, DON can help you out.
You can give us a call this morning. Three zero four,
three four five fifty eight fifty eight, three four five
(15:16):
fifty eight fifty eight. You can text over any questions
you have to three zero four none, three five five
zero zero eight three zero four nine three five five
zero zero eight. We'll take a break here in just
a couple of minutes. But I did want to set
the stage a little bit for homeowners insurance, because there
there are Let's let's hit the basics first, as far
as when you're looking at a deck sheet you when
you're getting your homeowners insurance, what are the things that
you should be looking for to what do those mean?
Speaker 5 (15:36):
Yeah, the big thing you want to look for is
making sure that you have adequate coverage A right and
coverage as the dwelling. Right, does it cover you and
the bank if you have a mortgage, right, Because I've
seen this happen a ton of times, especially with condo insurance,
but on a homeowner's policy. You get someone buying a home,
you know, in two thousand and eight for two hundred
and twenty thousand dollars, and then in two thousand and
(15:59):
twenty five they have two hundred and thirty five thousand
dollars in coverage. Well, that home was probably appreciated a
lot more in the last seventeen years than fifteen thousand dollars.
And now you run an issue where you don't have
enough coverage to replace the house. Because the intention of
insurance is indemnity.
Speaker 2 (16:17):
Right.
Speaker 5 (16:17):
What does indemnity mean. It means to return you back
to the way you were prior to the accident. Right,
So we want to make sure that we can replace
those items. Yeah, and sometimes people don't have enough coverage
when it comes to the actual structure of the home.
Speaker 3 (16:33):
I want to ask a couple of follow ups. We'll
take our commercial break here in just a second, but
something that I want to make sure that I ask
folks about because this would be my situation now for example,
you have your mortgage payment that you're escrowed out of,
so you pay your Homewners insurance out of your out
of your escrow. What does it mean if you switch
home inner carriers? Is that going to mass with your
escrow or is that automatic? How does that get taken
(16:53):
care of?
Speaker 4 (16:53):
No?
Speaker 5 (16:53):
So it's actually seamless, right, so if your escrod is
actually easier. Right, all we do is we get the
mortgage claws off the current policy or from you, and
then we put it on our policy. We canceled the
other policy and send a new bill to the mortgage.
That seems it's really yeah, So don't let that be
a barrier. Don't let that be a barrier. And remember,
if you don't have proper inflation protection, if you're if
(17:14):
you're listening at home and you don't know exactly the
percentage of your inflation protection, the exact dollar amount of
your coverage a dwelling amount, and the exact dollar amount
of your deductible, you may want to call in and
get a review.
Speaker 3 (17:25):
And that's great information. We want to talk a little
bit more about Homewns insurance when we come back. You're
welcome to give us a call once again. Threes are
A four three, four, five fifty eight fifty eight, three
four five fifty eight fifty eight. You can text. Threes
are A four non, three, five, five zeros or eight.
Don Wilson is here. He is the owner of Capital
Insurance Group right here in Charleston. Their web address is
CIGWV dot com cigwv dot com. I'll give the phone
number out when we come back, so I don't confuse
those numbers up. Threes are A four three four, five
(17:46):
fifty eight fifty eight. To give us a call this morning.
We'll be back right after this. You're listening to Ask
the Expert with Don Wilson from Capital Insurance Group on
five ADWZHS The Voice of Charleston.
Speaker 2 (17:54):
An official message from Medicare.
Speaker 6 (17:57):
I'm saving money on my Medicare prescriptions. Maybe you can
save two with Medicare's Extra Help program. My premium is
zero and my out of pocket costs are low.
Speaker 4 (18:06):
Who should apply?
Speaker 6 (18:07):
Single people making less than twenty four thousand dollars a
year or married couples who make less than thirty two
thousand dollars. Even if you don't think you qualify, it
pays to find out. Go to SSA dot gov slash
extra Help Paid Poor by the US Department of Health
and Human Services.
Speaker 7 (18:24):
The latest in news, talking sports, When five ADWCCHS has
brought to you about Jarrett Construction, called three zero four
three for four ninety one for more ever.
Speaker 1 (18:32):
Actual time, right on the budget call on Jerit Shok Show.
Speaker 7 (18:40):
Five EIGHTYWCHS has been nominated for one of radio's highest honors,
the National Marconi Award for Overall Excellence. It's proof that
when news matters, you're listening to the best, the voice
of Charleston five ADWCCHS.
Speaker 3 (19:04):
You're listening to ask the expert. WCCHS, the Voice of Charleston,
our expert today. Always look forward to talking to Don Wilson,
the CEO of Capitol Insurance Group, and he is here
this morning to take your calls that you have about
your homeowners insurance, about your your about your auto insurance. Hey,
if you have if you have a unique situation about
your business or anything along those lines. We're talking kind
of about the basics this morning, but if you have
a more advanced question that you have, Don can answer
(19:27):
that as well, So don't have to hesitate the call.
If you want to get a hold of Don this
morning and give him a call at three zero four
three four five fifty eight fifty eight three four five
fifty eight fifty eight. You can find out more online
CIGWV dot com CIGWV dot com also their phone number
if you want to give Capitall Insurance Group a call.
Easy to remember three zero four non non three save
three zer a four non non three save to get
a hold of Capital Insurance Group. And we were talking
(19:48):
just before the break. We were starting to talk a
little bit about homeowners insurance. Don as surtess that if
you're an escrow, super easy to do, you don't have
to worry about that, and made me think about it
because I just gotten like my my notification the other
day of on my scrows or whatever it was, and
it's like, oh, yeah, I wonder what happens if I
switched my insurance, because I might be calling out and
thinking about that.
Speaker 4 (20:05):
Yeah you should. Now I think I might. I think
I might.
Speaker 3 (20:07):
They just raise my rates and I'm like, man, I
am a I have near perfect credit and I don't
have any problems. Why in the heck are you raising
my rates right now? That doesn't make any sense to me,
so we might get a little bit into that, but
we wanted to talk a little bit more about homewers
insurance and again and one of the things that I
saw a lot when I when I did mortgages too
and H and I know that again, we've talked about
(20:27):
this a bit and it kind of plays in a
little bit with what we talked with cars as well.
Your mortgage company, your lender will have like a number
that they require you to have that's like their minimum number.
They're looking to protect themselves. They want to make sure
that they can pay their loan, that their loan is protected,
that the money, but that is not necessarily your structure, right,
that's not your business, that's just their business.
Speaker 4 (20:49):
Right.
Speaker 5 (20:49):
Twenty five to thirty three percent above the loan amount
is probably a safe bet to have on your insurance, right,
and that you know, if you if you do a refinance,
or you get a or whatever happens, right, you may
need to also look at your your home insurance. Right
in any life event triggers a need to talk to
your insurance agent. Right, And so we tell people, you know, yes,
(21:11):
the bank is going to look out for themselves as
they should, but you have to look out for yourself
as you should, right, and making sure that you have
adequate coverage above the loan amount as a key portion
of coverage.
Speaker 2 (21:21):
Right.
Speaker 5 (21:22):
And then making sure that you have your outbuildings covered properly.
Right that details is so important and detached fence or
what if you have a barn or whatever it may be,
or huge three or four car garage that's not attached
to the home. We've seen a lot, lot of a
lot of clients call in and say, hey, I built
this new outbuilding. It was one hundred thousand dollars. My
other structure's coverage only has fifty thousand. Can your carry
(21:45):
or fine the coverage that you need that's going to
provide adequate coverage for you? And the answer is CIGS.
Speaker 3 (21:50):
Yes, yeah, you have to make sure you're covered. And
some of the examples that surprised me when I was
first learning about different things like that is just over
time what people accumulate, Like if you have that out
building out there and your hobby as you're a mechanic,
so you work on things everyone You're not a professional
mechanic necessarily, but over the years, you've accumulated this and that,
and you got all these these tools in you suddenly
look in your garage. You've got a lot of stuff
(22:11):
out there, and it's not twenty thousand dollars worth of stuff.
Speaker 4 (22:14):
It's more than that.
Speaker 3 (22:15):
You know, you don't if you don't think about those
things when you're getting your insurance and something happens, suddenly
you're looking at the you know, a whole segment of
your life. If you have a loss that's just gone,
you can't replace.
Speaker 4 (22:25):
It, right.
Speaker 5 (22:25):
And then if you buy items then aren't considered to
be reasonably cost right, they're not reasonably christ right. So
let's say you buy a five thousand dollars good or
twenty five hundred dollars or twenty five or ten thousand
dollars per whatever it is. That item is not covered
by your homework.
Speaker 4 (22:41):
That's a great point.
Speaker 3 (22:42):
So if you have like a collector's item, that the
real value of that basketball or whatever it might be
is fifteen bucks or twenty bucks, right, But you know
because that has Jerry West signature or whatever on and
it might be worth more than that, right exactly. But
if it's just sitting in your office and you have
your normal dwelling insured thing, it's not gonna.
Speaker 2 (22:59):
Be covered a Spaulding back. Right. You want the money
to be able to go buy a new Jerry, right right.
Speaker 3 (23:04):
Right, Yeah, you're age just gonna bounce you and Bob
be like, hey, there you go.
Speaker 2 (23:08):
That's a great example.
Speaker 4 (23:10):
Right.
Speaker 5 (23:10):
And if you buy a really expensive purse, you don't
want to you know, the guy to run down the
seas and get you on either, you know. So we
have collectors carriers, American collectors when it comes to coins
and things of that nature, right, or whatever you may
collect stamps or or baseball cards.
Speaker 4 (23:27):
Right.
Speaker 5 (23:27):
And then we have Jewelers Mutual that covers jewelry. Right,
it's a big shop. Jewelers Mutual is the authority on
jewelry insurance.
Speaker 2 (23:35):
Right. Your homeowner's carrier is not the authority on jeweler's insurance.
Trust me.
Speaker 5 (23:38):
It's Jewelers Mutual and so and also avoiding unnecessary claims
from your collection collectible items, right, that follow your homeowner's
policy around for the next three, five, seven years.
Speaker 3 (23:50):
Right, do you get less pushback if you have a
specific You're talking about Jewelers at Mutual. If you have
a if you have protection through them for jewelry specifically,
because they're an expert in that area, that's their area.
Does that make that an easier process? If you do
have a claim, you can get a zero dollar deductible.
Speaker 5 (24:06):
Nice, it can be misplaced, I mean, like the the
abundance and the in depth knowledge of coverage that they
provide versus your homeowner's carrier, even our homeowners carriers. Right, Remember,
we have carriers that do everything that your carrier does,
but we choose not to, you know, strain the policy
so much to ask that policy to do absolutely everything.
(24:27):
Jeweler's Mutual is going to provide you with far better
covers than your homeowners policy could. And if there's a claim,
it's not a homeowner's claim that could have eventually affect
your escrow and all the things that come along with homeowners.
Speaker 3 (24:40):
That's the one thing that this tory that Don has
kind of given me over time. You need to protect
yourself against claims against your your primary insurance because that
can make your costs go up. To any opportunity that
you have to separate those things you should probably do
and you're not gonna be able to do it on
your own. That's why you give Don a call and
he can help you do that because it makes a
lot of sense going down more through things that we
talked about, you know, personal property. Want to make sure
(25:00):
those are taking care of the other structures loss of use.
So that means like if you need to move into
a like stay in a hotel for a little while,
or get a rent an apartment for a short amount
of time or something, if you don't have that coverage,
you're lost.
Speaker 5 (25:12):
Right, Yeah, And that's covers DAL on your homeowners for
those folks taking notes at home, if you don't have
adequate loss of use coverage, right, that coverage is meant
to put you in a place temporarily while your home
is rebuilt or repaired or replaced or whatever's happening at
your home, while that claim is being mitigated and fixed. Right,
we put you up in a in a nice place,
typically in a similar neighborhood, so that your kids don't
(25:34):
have to change schools and things of that nature. That's
an important coverage to have for your young renters. So
anyone listening that may have a kid that's you know,
just graduated college, right or just got in their first place,
and they go, I don't want to I don't need
any I don't have anything of value right on my
to cover on my renter's policy. Well, loss of use
is covered on renters insurance as well. All right, You
(25:55):
know you may not be able to move them back
into your house in Charleston when they may be living
in Lexington or Columbus or something now, right, So make
sure that those young reunners also have you know, renners
insurance not just to cover their personal belongings, but also
covered at loss of.
Speaker 3 (26:09):
You man, that's a great point. And another thing that
an experience that I had. This was a neighbor of mine,
but it was a nasty thing that happened in our neighborhood.
Back of this was years ago when I lived in Lansing.
I lived in a nice little neighborhood with a lot
of young families and stuff like that around. And there
was a neighborhood dog that my next door neighbor had unleashed,
just walked around the neighborhood and an older dog everybody's friend,
(26:30):
just the most friendly dog you ever had. And one
of the neighborhood kids one day was playing around in
the neighbor's yard, which they did all the time, playing
with the dog as they did all the time for
whatever reason. This one time the dog bit the kid.
My neighbor and the kid's mom were really good friends.
They talked about it very sanely. They were like, I'm
(26:50):
so sorry, I have insurance. Whatever you need, I'll get
taken care of. They left that night like everything was
going to be fine. Come to find out later that
when mom of the of the little girl who got
bit went to the hospital, they did all these things.
She like, there was like some tendon damage, like different things.
It was a pretty major issue from the bite. And
suddenly the coverage that she was looking for from the
(27:13):
homeowner her bestie who was the next door neighbor, wasn't sufficient.
Suddenly they weren't best friends anymore, and it became a
huge issue in the neighborhood. The dog like every like
the dog became like in the dog house.
Speaker 4 (27:24):
You know. This whole thing ended up being a thing.
And it was all.
Speaker 3 (27:27):
Because the lady thought she was perfectly protected, that she
would didn't have to worry about these things, and then
suddenly it just wasn't enough.
Speaker 5 (27:33):
It was the minimum, exactly, And you don't want to
find that out after the fact, right, And that's what
these this show is about right, it's I want you
guys next show to have your declarations pages out right,
or give me a call homework in between shows, have
those deck pages out, review those, call in and discuss them,
or call into the show and discuss them so that
we can make sure that you guys are adequately covered.
Speaker 4 (27:55):
Right.
Speaker 5 (27:55):
We want to make sure that the proper coverage is
provided to each and every person here.
Speaker 3 (27:59):
Here another thing just to note that you put in
some of the stuff that you sent me. And this
is a great point because I know a lot of people, well,
if they're like me, you're if you're.
Speaker 4 (28:08):
Remodeling your house and you have a wife, one of
the first.
Speaker 3 (28:10):
Things you do is you put in that kitchen right
right now, I cook as much as my wife. But
still it's like, you want the nice appliance, is the
nice stove, you want all those nice stage that's the dream, right.
That stuff is expensive. It is really expensive. And if
you don't think about it, you're just living your life.
You do this thing for you, for your family. Everything's good.
You need to change your insurance policy if you do
all that, because if you have a loss, you're not
(28:31):
just replacing that with your normal replacement.
Speaker 5 (28:33):
Any betterment or improvement that would increase the value of
your home. Right, help your home appreciating value. Your insurance
agents should be kept in the loop. And the number
one headache that I've seen for people, you know when
foul and acclaim is the personal contents as well. Right,
why not take a picture of all this stuff right
now today, right, send it into us. Let us keep
(28:54):
that on foul as your insurance agent. Right, and so
that if something ever does happen, you don't have to
prove you had it. You see what I'm saying. You
don't want to be trying to prove you had something
after it's gone, right, You want to put that thing
in place and talk to your agent beforehand so that
if something ever does happen, it's pretty easy to verify.
Speaker 4 (29:12):
Man, that's great information.
Speaker 3 (29:13):
As always with Don Wilson from cig Capital Insurance Group
CIGWV dot com. CIGWV dot com. You have a program
called the we Shop program. And I know that we've
touched a bit on what it means to have an
independent agent, but this is this kind of distills all
of that into one program where a client of viewers
can take advantage of this and again, it protects them
(29:33):
from problems with privacy, different stuff like that. But it's
only some of the benefits of the we Shot program.
Speaker 5 (29:39):
Yeah, So the we Shot program is something that we
created at Capital Insurance Group.
Speaker 2 (29:42):
It helps our existing clients. Right.
Speaker 5 (29:45):
So, if you're a client at Capital Insurance Group and
your price isn't increase for any reason, right, it could
be through no fault of your own, it could be
through a claim, it could be whatever reason, but your
prices have had a change.
Speaker 4 (29:57):
Right.
Speaker 5 (29:57):
What we do is we have a team of agents
that reviews every single renewal.
Speaker 4 (30:03):
Right.
Speaker 5 (30:03):
So if the price goes up more than you know
that more than it should, right. You know, typically you
know four to five to eight percent increase, especially in
homeowners when you're dealing with inflation protection. Right, Your value
your home increases every year, so your price is going
to tick up a little bit.
Speaker 2 (30:19):
Right.
Speaker 4 (30:19):
But if the.
Speaker 5 (30:20):
Carrier imposes an unfair rate increase on you, we go
in without your knowledge, right, we enroll every client and
it'll be shop program. Without your knowledge. We go in
and we work with all of our underwriters and our
other insurance carriers that you don't currently have, and we
find you a new policy and a new rate without
compromising your coverage. We just had a client, you know,
last week, save over seven hundred and eighty dollars a year, right,
(30:43):
and they didn't change agents. So imagine having a great
relationship with your agent, your local agent that is, and
not having to change not having to change agents, but
having the ability to change carriers and we do all
the work for you as your personal insurance shopper.
Speaker 3 (30:57):
I imagine the difference between that and trying to log
into a web like figure out how everything works. It's
an absolute nightmare.
Speaker 4 (31:02):
I think we have a.
Speaker 3 (31:03):
Phone call that's called in this morning with a question
for Don. Caller, you're on the air. What's your first name?
Speaker 8 (31:08):
Good morning?
Speaker 4 (31:10):
Hey, good morning? How you doing this? Jim? Hey there, Jim?
What question do you have for Don?
Speaker 8 (31:16):
I was curious. I was an one one operator. How
the turn of an active God just entered into insurance.
Speaker 2 (31:35):
Thanks Jan, I appreciate that. Thanks for the call.
Speaker 4 (31:37):
Uh.
Speaker 5 (31:37):
You know, I hear that you used a lot, you know,
with our clients, but an insurance in the insurance world,
I don't hear it much, right, active God, because you
know pretty much every event of weather, you know, would
be considered active for God, and so wind and hail
is covered.
Speaker 2 (31:53):
Right.
Speaker 5 (31:54):
Uh, It's been covered a little different these days, right,
Carriers are starting to impose percentage the duct the bulls
on wind in hell because we've had so many wind
events around the country in places like West Virginia and
Ohio where you typically don't see high wind events. But
we had the Durrachel in twenty twelve, we had the
huge almost tornado last year in April. As an insurance agent,
(32:16):
those dates sticking your mind, you know, you know five
twenty nine, twelve and four to one twenty four, you know,
because you see the massive amounts of clans. Right, I'm
sure not too many people remember the date of the
Durracho like I do.
Speaker 4 (32:30):
Ryeah, right, because you see that. That's a great point.
I never thought about that.
Speaker 5 (32:33):
So, yeah, those events are covered, right, and you have
those things happen. The thing that's not covered is like aging,
wear and tear deterioration, things of that nature. And if
you think about your homeowner's policy, like you think about
your car insurance policy, So the bones of the car
aren't covered, right. The engine going down for no reason
typically not something covered.
Speaker 2 (32:53):
Right.
Speaker 5 (32:54):
The vehicle aging over time not covered by your insurance.
It's the same with your homeowners right, the pipes and
things of that nature, the foundation settling and things of
that nature are not covered by your insurance policy. The
roof getting old over time and creating an issue that's
not the responsibility of the insurance company, but an act
(33:14):
of God, like a windstorm or hell storm or some
sort of of event with water, not flood, because flood
is never covered on homeowner's insurance, but things of that
nature are covered by insurance.
Speaker 3 (33:28):
So think about it like that. That is a great
way to look at it, and it could be kind
of complicated. Like the thing with the roof is interesting
because you could have an older roof and then you
have damage that comes from a storm, and then the
insurance company kind of determines like at what level that
the replacement is going.
Speaker 5 (33:43):
To be for you, and what your if your roof
is not ten years old or newer, right in today's
insurance world, is typically not covered at replacement costs.
Speaker 2 (33:52):
Right, So knowing that sort of thing ahead of time.
Speaker 5 (33:55):
And then another thing is if you've ever replaced any
sort of shingle on the roof, right, So if you
have miss if you have mismatch shingles at any point
on your roof, right, and then there's damage that the
insurance carrier can opt out, and by law, it's typically
not required to replace the entire roof just to part
this damage because you already have mismatching shingles, right, So
(34:16):
what's the problem with you know, mismatching?
Speaker 3 (34:19):
This is why you have to call Don Wilson to
make sure that you're that you're well protected, because you
don't want to fall into one of these traps again.
Phone number for c IG is three zero four nine
nine three Save three zero four nine nine three save.
You can find out more information online SEIGWV dot com.
We didn't get to talk about umbrella policies. That's a
little bit more complex. I don't want to to, uh
only give that about two minutes, but I have some
questions here. I thought that we could get into a
(34:40):
little bit because we're talking about changing weather patterns and
different things along those lines. So I'm not in a
flood zone. Does that one hundred percent mean that I
don't need flood insurance?
Speaker 5 (34:49):
Means you you could still need flood insurance? Yes, especially
because you get to think about flood. Sometimes flood is
from infrastructure, right, you live in a poorly infrastructured area
that now your basement's been breached from outside water and
you have a flood in your basement. You know, it happens, man.
I remember seeing people on boats on the west side,
not too far from our office, you know, just three
(35:10):
four or five years ago, you know, And that's not
in the flood zone, but it did flood.
Speaker 3 (35:15):
Is there a difference between natural water and city water,
like water from a river and water like packed up
from a sewer or something like that.
Speaker 5 (35:20):
Yeah, So if it's from inside the house, that's one thing.
From outside the house that's typically called flood.
Speaker 4 (35:25):
I gotcha.
Speaker 3 (35:25):
So even if it's say like my neighborhood had a
problem a couple years ago where the alley would flood
and it was probably the drainage and the alley, and
like my neighbor's basement flooded because of that, if.
Speaker 5 (35:36):
The water's coming from outside, lood.
Speaker 4 (35:38):
I gotcha. So you need to But if he would
have had covered he don't.
Speaker 5 (35:41):
If he would have had coverage there, he could have
got Here's the other part. If you're not in the
flood zone, the flood insurance is a lot less expensive,
so you may want to.
Speaker 3 (35:48):
Get way to go ahead and get it because it
could take care of you anyway. Right, Yeah, that's a
good idea. What if you total your car and you
owe more than it's.
Speaker 5 (35:54):
Worth, you owe more than it's worth, Yeah, so you
could not I mean, yeah, so you have gap insurance
for that, You could have new vehicle replacement on your
insurance policy.
Speaker 2 (36:03):
We can provide you with both.
Speaker 5 (36:04):
Typically, gap and new replacement are only on vehicles five
years or newer, right, so you kind of lose that situations.
Speaker 3 (36:12):
Otherwise you're responsible for the difference. Like if you total
your car and you over.
Speaker 5 (36:16):
Twelve thousand your pocket, yeah, you owe twelve thousand, it's
worth seven thousand.
Speaker 2 (36:19):
That five thousand dollars gap is on you. That's why
it's called gap.
Speaker 4 (36:23):
Yeah.
Speaker 3 (36:23):
Sure, and we'll come in handy if that's something that
you're worried about at all, as far as an umbrella policy,
and that's something that we might have to we will
have to punt in the next show.
Speaker 4 (36:32):
We got a better minute left.
Speaker 3 (36:33):
But just as a as a rough guideline, what kind
of situation would somebody find themselves in where they think,
you know, maybe I need to look at an umbrella.
Speaker 5 (36:40):
Anyone with multiple homes, anyone with more than three hundred
and one thousand dollars of total assets. Yeah, and anyone
looking to protect themselves from a catastrophic event.
Speaker 3 (36:51):
You know, man, that is that's good stuff. And we'll
get into that a little bit more the next time
that we that we do show a lot of great
information here this morning, Dawn. I really appreciate your expertise
and I'm on the air and sharing this stuffy thanks
for having me. Remember, change is good, see ig be
oh man, I saw that at the bottom and I
didn't even it didn't hit right then c ig change
is good. That is right, and you can make a
change if you need to this morning. Three zero four
(37:12):
non non three save three zero four non non three save.
You can also go in line CIGWV dot com c
igwv dot com. Don thank you so much for your
time again today. Really appreciate it, looking forward to it.
We'll talk to you next time. Thanks so much for
tuning in. Dave Allen is up next on five AD Live.
Have a great day everyone on listening to five ad
W c HS. We are the voice of Charleston Fight
(37:41):
b w C.
Speaker 2 (37:42):
Hsamby six point five.
Speaker 3 (37:44):
That's on Charleston one O four point five Truss Lange
w U v RC media stition
Speaker 2 (37:50):
We are proud to lift here to
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.