December 10, 2025 • 35 mins
On this edition of Ask the Expert, Larry Dawson joins Dale Cooper for a candid and far-ranging conversation about the modern car market — and the growing risks everyday consumers face when they hand over their personal information to national chains and online platforms. Larry warns about massive data breaches, shares examples of clients burned by automated systems, and explains why he keeps every transaction one-on-one, on paper, and locked away rather than in a cloud database. The two dig into December dealer incentives, Carvana’s true costs, Facebook Marketplace “jail,” rental-car data leaks, AI-driven customer service, and why older buyers increasingly prefer dealing with a trusted local professional. A thoughtful, relatable, and often funny hour about technology, trust, and the car business.
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Episode Transcript
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Speaker 1 (00:00):
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Speaker 2 (00:15):
The views and opinions expressed on this program do not
necessarily reflect the views and opinions of five ADWCHS it's
employees or WVRC Media.
Speaker 3 (00:35):
Twenty two minutes past eight o'clock, you're listening to ask
the expert WCHS the Voice of Charleston. It's very pleased
to tell you that Larry Dawson is in studio with
us again this week and he is.
Speaker 4 (00:45):
Here right now.
Speaker 3 (00:45):
Larry, good morning, How are you doing this morning? I
guess you need your mic? Oh yeah, I think my goodness.
Speaker 4 (00:52):
Sorry about that.
Speaker 3 (00:54):
Between the two of us, we have about forty years
of radio experience. You would think that we would know
when the mic would come on, right, well.
Speaker 5 (01:00):
Thank you, thank you. And I love the music and
I love the socks.
Speaker 4 (01:04):
Oh my friend Flintstone socks.
Speaker 3 (01:06):
Yeah, my daughter gets a kick out of when I
wear like imprinted socks or some kinds.
Speaker 4 (01:11):
So that's usually where.
Speaker 3 (01:11):
Yeah, that's usually like my little Easter egg for her.
She looks for my socks every day to see whatever. Right,
So I try to get some character or something I
put on them. Uh so this morning it's Fred Flintstone O.
The Dino ones are interesting, but they're pink.
Speaker 5 (01:25):
Somewhere. You have to draw the lad with the kids.
Maybe you're just around the house there.
Speaker 4 (01:30):
Yeah, they're they're all right.
Speaker 3 (01:31):
Hey, if you have any questions this morning, or if
you want to ask Larry about anything, you're welcome to
gives a call. Three zero, four, three, four five fifty
to fifty eight. You can text threes are four nine,
three five, five years or eight. Larry Dawson is here.
Of course he still buys cars, and uh, we're gonna
be talking about the audio industry and plus all kinds
of things this morning. Say if you have any questions,
you're moren welcome and gives the call. So what's going on?
Speaker 2 (01:48):
Man?
Speaker 5 (01:48):
Well, the automobile industry is just typical December. You know,
I still have though I'm not in the game in
the retail, I'm still involved and I talked to you know,
my five buddies or the five that I know that's
going to be truthful with them. And December is always
the push to get rid of the last car, you know,
(02:09):
to get that last bark on the board. The commercial industry,
I think it's six thousand GVW. I believe it could
have changed. You know, you get the total right off
in most applications of your company corporation LLC that you
know you have some profits there you want to you
want to purchase to offset some corporate tax. So it's
always a push. And as we get closer to the
(02:31):
end of the month, you'll see more and more and
more uptick of adversements. You know, nationally on TV, on
the computer, on the radio stations, just all they're going
to do their last spin. It seems like it's always
who wants to be the number one and whatever segment
they want. You can be number one about any segment
if you create a segment. Yeah, so believe it or not.
(02:55):
Back when it really mattered to me and I was
heavily involved in the retail world, and you know, there's
some really large automobile dealerships in West Virginia and especially
around this area, and they included the Independence, which I
was an independent and for We're about a ten year
run and I was I think I got really interested
(03:19):
in watching to see what position I was in for
whatever matter. Maybe it was ego, maybe just knowing if
I was doing things right, because you know, I was
just a very small retail outlet that I hovered around
number eighty in a state for many years, so I
was the eightieth largest. So I put myself in a segment.
(03:41):
I thought, well, you know, with everybody else that's really
really I thought was really really good. You know, now
you know it doesn't matter because that's not my game,
but you can put yourself in whatever segment. There wasn't
a segment of independent dealers. There was a segment of all,
you know, registered dealers in state of West Virginia and
through West virgin and Auto Dealer Association and me belonging,
(04:03):
I had access that information, which I think was very
important to me at one time. It's funny how you
shift not careers. I retired from my career. I'm still
playing as a hobby, as I tell people, but I'm
still buying cars. There's no instrument or rating out there.
Who's buying the most cars. I know you know I
probably want to bottom. But what stands me different is
(04:23):
I'm one on one. You know, your information that we're
going to share with each other is conversation. And I'm
not going to pull out a laptop or any device
and enter other than I am going to take a
coffee of your driver's license, and that coffee is going
to be printed and put in this manilla envelope with
your name, or in a fiul that's behind a locked door.
(04:44):
It's not going to go in any type of computer
where anybody can get in to access information off what
you give me and listen, they just throw a brick
through the window and pray open a foul cabin. But
I was telling Dell before I came on in the air.
We were talking and I've said this for the last
(05:06):
several years when I was in the retail. Now I'm
just buying cars. Is we are the safekeeper of the
information that you give us. And in so many times
do you ever really see talk to the individuals buying
your car or you just doing this by your phone
exchanging information and this little white truck shows up that
(05:30):
you know, it says Carvana or gas Monkey or who
they're all doing it. You know, who are going to buy?
Well are they going to do with that information? I
received a letter yesterday and now I was telling Dale,
and I was at Kim's house and I don't really
receive mount Kim's house, and she said, here's a letter
addressed to you, and basically it was from Blue Cross
(05:53):
Blue Shield, a third party they used to maintain or
whatever they do with my information. Their data was breached
and it was informing me, informing me for about a
period of five months, all my information and all the
information they had on their clients, which I'm sure is
hundreds of thousand. All the information was breached. So you know,
(06:17):
the safekeeping is not safekeeping. Someone has by SO security number, name, address,
and a lot of information about me. And it's basically
says saying, I can get on here and monitor what
they gave away. Well, who are you gonna call? There's
not a phone number on here. I mean, who are
you gonna call? I was having a conversation with a
(06:38):
friend of mine last night. She is moving. Her father
just passed away in Texas. She liquidated his estate, kind
of like what you talked about with your mother. And
now she's moving to Myrtle Beach to sell off her
father's belongings, which I knew Roy very well. He had
a lot of tools, a lot of machinery. He lived
(06:59):
to be ninety five, was a very active ninety four
year old man. He had stuff. Well, she was Facebook
marking in it, and during her Facebook marking she used
to word coach. Facebook flagged her and put her on
Facebook jail because she used to word coach in. What
they said was there's people selling knockoffs coach purses, and
(07:23):
they and they threw her under that umbrella. And now
Lisa is a very smart lady. She's traveled the world
with dal Chamical. She's been in Shanghai and Columbia, you know,
in South America. She's been all over to buy. So
this isn't just this is a pretty smart lady. She
cannot get a Facebook jail.
Speaker 3 (07:44):
Yeah, what what they're doing is because there is no
customer service anymore. No, they're using AI to capture the
broadest possible net that they possibly can. And then they're
just throwing up their hands at the people that get
caught in the net that shouldn't be And it's like
we well, anyway at least we're not getting sued for
stuff that that that's leaking out or whatever it might be.
Speaker 4 (08:00):
It's a terrible situation to see you.
Speaker 5 (08:02):
So Lisa is a single lady with no children, never
been married, has been a professional worker all her life,
and she liquidated her father's estate and kudos to her
because it was large. I mean we talk a lot,
went to the funeral. I mean we're that close. Now
she's decided to downside sell her house. So she has
(08:25):
stuff over many years. She can't sell on in the
marketplace because she used a word sixty to ninety days ago.
She's even went to YouTube and followed their instructions how
to file. And you know, I guess a grievance to
say or your side of it. Well, when you give
(08:47):
all this information to someone you've never even talked, that
doesn't even polish a telephone number, there is no talking
to them, and you've given them information and then you
get breached. Who do you call? Ian stay with your
local person, and once again, I buy cars and I'll
come to your mother's house, or I'll go to your
aunt's house, or I'll come and we get at one
(09:09):
on one right there. Because I've done it all my
life is sitting in the living room, in the kitchen
or wherever you want to set and we're going to
exchange a couple of pieces of paper. One of them
is going to be a check. Here's going to be
a title. In some cases there's two checks, a payoff
check and your equity check. And then that information is
going to be safeguarded by me, not by a computer
(09:30):
that has firewalls. It's going to go in an envelope.
And that's where I stand out and what I'm finding
out Dell. Really, since I've semi retired, the person that
contacts me, I'll bet you is sixty years old or north.
I can't get into the young generation's mind because they're
(09:50):
not listening to what I'm telling It's not going to
it doesn't change their world. It's going to change their
world when they do these days when the right breach happens.
But you know, they don't quite understand because they were
raised with that laptop, telephone, you know, desktop in their hand,
and they think that's the only way to do business.
(10:12):
My clients is the older professional retired thing. You know.
I don't want to give this information to everybody, and
I just don't want everybody coming into my house because
you know, nosy neighbors sometimes see things, you know, and
then they get on fakebook and blow it up that
I guess what, Joe next door just sold his car
(10:33):
to Caran there's a big van that not everybody wants
their information out there, and then where that car lands.
And if you read the blogs that I read, I mean,
it just it makes you want to delete that word.
But I can only I can only share my information
when I say my information what I do, and I
buy cars and I'm finding out that the people's contact
(10:57):
to me is near my age, if not older. And
it's a delicate situation. They just don't want to share
and they they know I'm safeguarding it because I don't talk.
You know, there is some let's say, high profile people
in this area, in this county that I buy their cars,
(11:17):
and I know they sell me their cars because I
don't talk about it. You know, it's not broadcasting.
Speaker 3 (11:23):
Now for people tell me that they've sold you their
cars and I never knew that they sold you. You
they sold you sold you their cars, you know, but
they would mention it in some other context. Was like,
oh yet somebody else that does business with Larry. I
didn't know.
Speaker 5 (11:34):
That I bought them from this station right here.
Speaker 4 (11:36):
Yep. Oh yeah.
Speaker 5 (11:36):
But before they were distributed or remarketed that logo you
all had, I made sure it came off it because
it's just what I do. And you know, I normally
go through glove compartments. I go through the navigation system
to see what you have stored. Do you realize that
(11:58):
taxt are stored?
Speaker 3 (11:59):
Oh my goodness, I mean even twenty years ago. How
long whenever it was that I've worked for Enterprise, It
was almost twenty years ago now. Even back then where
they had where you could engage your bluetooth into the
dash of the vehicle and give it permission on stuff.
Whenever we would get vehicles back and you would go
in to get it ready for the next person or whatever.
You could scroll down through the dashboard and see all
their texts, the calls that they made, the whole thing,
(12:20):
and like you, I would always try to erase those sayings.
People wouldn't be able to sink their bluetooth. So it
was a customer service aspect to it. But how much
privacy and stuff? I mean, because it was the text
of the text, not just the number. Now, the calls
were just the number, of course, but the texts were
the text of the text because where they had it
up on the display. To me, that is crazy that
people sync up their data like that and then just
(12:41):
abandon it.
Speaker 4 (12:41):
They just leave it. You go to vacation somewhere.
Speaker 3 (12:44):
I've rented a condo a couple of years ago down
in Florida, showed up there and somebody left all of
their accounts logged in to the netflixes and stuff like
that on the community TV there. Like you go there
and you bring it up Disney Netflix. All this stuff
was already logged in with the previous people that were there.
I don't guess you could reverse engineer any data necessarily
out of that, but you know what you could do.
(13:04):
You could watch a bunch of stuff that they don't
like to watch, and then when their kids go on
too log one, suddenly there's a bunch of programming that
they don't watch. It's being recommended to them. I mean, well, take.
Speaker 4 (13:14):
Care of your data little more.
Speaker 3 (13:15):
I feel like sometimes being a gen xers and being
a gen x er, we're kind of one of the
smaller generations and there's not many of us in leadership positions,
you know. I mean, there's just like there's never been
a gen X president of my generation. There's just I
feel like sometimes that we're in we're in the uh
in the breeze, trying to tell people about the storm
that's coming when it comes to data. Because I was
on the cusp of the handoff of the technology and
(13:39):
I was really big into the privacy aspect of that.
The only thing activism that I've ever done in my
life is online privacy. I did that in the late nineties,
in the early two thousands, And I feel like that
you can't caution people enough about do you realize how
bad it is with the data fate, with the forensic
data fate, data print that can be put together about
you right now, with all the safeguards that you try
(14:01):
to put together. It is alarming. And you can go
and find people that will do mockups of how you
can get data from here here and here and here
and here and put together a forensic data fingerprint of
a person that is extraordinarily accurate with their family history
and their friends and where they've lived and what cars
they own. I mean, you can derive this stuff just
from metadata, and we don't protect any of that stuff.
Speaker 5 (14:24):
Walk out on the street and catch the next person
walking down and asking me to give me your SOID
security numbers and see what they say to you.
Speaker 4 (14:30):
I would never do that.
Speaker 5 (14:31):
Well they have, well guess what, And it's all over
the place. And the more you do it, the more's
out there. And so be very protective everything like your
social security numbers. Seriously exactly. And once again, when I
go in and buying a car, I met a gentleman
last Friday. I did not buy his car, but I
don't think anyone else has. I'm hoping to be able
(14:52):
to buy his truck. Seventy six, seventy seven retired god
on common ground. He told me what he was doing.
And you know, a nice guy lives up Systonvielle and
he made the journey to Nitro. And I would bet
to say he made the journey to Nitro. He's probably
heard me on this station and what and that's when
it That's when it dawned on me. I don't know.
(15:14):
I do not have twenty five and thirty year olds
and really forty year olds walking in or calling or
texting or getting hold of me. It's sixty plus years
old and a lot of it is generated right here.
And that's why Sean asked me if I was, you know,
going to be back next year, and I suggest because
I believe the majority of your listeners probably I won't
(15:36):
say it's sixty, but they're they're not twenty.
Speaker 3 (15:38):
If there's the way that it works out with talk radio,
if you're sixty plus listening to the radio, that the
chances are you listening to talk radio is very high.
Speaker 4 (15:45):
Yes, that's just I mean.
Speaker 3 (15:46):
There's others that listen and you go elsewhere, but once
you get to a certain threshold, talk radio and classic
rock into some degree classic country, but talk radio is
basically where those people reside.
Speaker 4 (15:56):
So yeah, that's true.
Speaker 5 (15:57):
So that brings in that.
Speaker 4 (15:58):
That's all of us, I mean, you know, I mean
that's West Virginia.
Speaker 5 (16:01):
Yes, and that's where I get a lot of people
calling just asking questions or they'll run into me because
I'm where I'm not in that retail business. They don't
feel obligated. Really good friend of mine and a neighbor,
he is a CPA, really bright guy, and we talked well.
I was over his house yesterday evening. We was just
(16:23):
watching little TV and just shooting a breeze. And he's
big in sports and bigger than I am, but I
you know, we talk sports and Sunday evening he and
I met over at Billy Sundays and he was having
a beer and I was having a sandwich in a sprite.
You know, I just came back and snowshoe and he said,
you know, Larry, he said, being a CPA in account
(16:43):
and I know I sometimes asked him a question though
Mike Greenley is my accountant, just to talk to him.
And he says, a lot of people ask me questions
about their taxes because I'm a CPA. And he says,
I've come to the point in my life that I'm
gonna start charging because he is a walking IRS manual.
Speaker 4 (17:06):
I'm doing.
Speaker 5 (17:07):
This is always ever done. And I said, you know,
I can see where you should and I understand that,
I said me On the other side, I said, I
like to engage and if I can help, because it's
my follow up, it's my credentials, it's hey. Larry said,
you know, we'll call Larry because he gave me some
good advice when my mother was ill, and we had
(17:29):
to sell a car. I'm actually dealing with one of
those right now. And I've navigated and dell. I started
the automobile business when I was this shy of twenty
years old. I'm sixty eight, well, I soon to be
sixty eight years old. I've done this almost five decades.
I kind of know the car business. And you can
(17:49):
get on that fake book, or you can get on
the internet and you can educate yourself for about three
to five minutes, because that's when you get tired of reading.
You can't comprehend what I have. Yeah, right, absolutely, it's priceless.
So I have nothing else to do in life other
than buy cars. I mean, I'm not in that retail
world now. The Stevens occupying my spot and they leased
(18:11):
it from me, and I just have a small space.
But I still got this great mind and I like
to engage and I do like to be helpful, but
once again, I'm not gonna get do it by gathering
up a large information. I saw this commercial wise a
snowshoe about carbonam. They got Shaquille O'Neill doing the commercial.
You think he's.
Speaker 4 (18:31):
Free, No, no, no, And.
Speaker 6 (18:34):
Do you think that television you know I mean he's
probably a part owner on Yeah, he made has has
his fingers and everything, so it wouldn't surprise me. So
when you get when you start reading and watching adversements nationally,
that's not free.
Speaker 4 (18:49):
No, no, So how.
Speaker 5 (18:50):
Can they do all this magic and pay you more
than anybody else and then pay shock you know to
do this? This is this small business in West Virginia
and we have a lot of small entrepreneurs. I have
leased a building to a lady at four it's a
great address, four twenty first Avenue, and she has nitro
(19:13):
energy and wellness and she does herberlight. I'm gonna call there.
It's a drink. It's an energy drink to me because
it does hype me up a little bit. But she
has so much business. It is amazing because I didn't
understand her concept when she came to meet about leasing
(19:33):
the building. Actually, I mean, Christian, if you're listening, you
sold yourself on me. I didn't have a grasp on
your product. I just didn't know. I almost. I mean,
I don't want to say I saw maybe a potential
failure in this thing because I didn't quite understand she's
rocking it nice and she's I don't think Christian's forty yet.
(19:55):
She's a mother and a wife and has this business.
But one thing I saw her was a vision during
one of our first conversations. Let's just say, it didn't
go real well. And I, you know, it's my building,
I at least to whoever want to, and I didn't
return a couple of her texts, and she confronted me
(20:18):
about it, and I said, well, you were telling me
how you're going to do things in my building before
you had become you know, And she apologized, she said,
you know what, You're right, and boy, we got on
the right page immediately.
Speaker 4 (20:32):
Something just took a couple of minutes of this. We talked.
Speaker 5 (20:36):
We talked. I mean, it's all it took was a talk.
You know, text can go wrongs real and this was
not going real right. And so you know, if you're
invading my space and it's mine and the incomings not real, well,
then I just don't text back. Because I'd had a
similar situation with a person of youth that had rented previously,
(21:04):
and we just it just did work real well. This
is working very well, and I'm very proud of her,
though I don't know her. I'm promoting her. She happens
to be in a building I own. But this girl
is driven. And once we talked and not text, I
saw it. I understood it, but the text wasn't going
very well. And so I guess the message behind this
(21:29):
meaning or the meaning behind this message I'm saying is
call me. I mean, if you have something to sell,
if you have a circumstance that you just want to
talk about, it might be a delicate situation. I understand,
I'm not going to share it. How do you know
that that texting with that AI bought as they call it,
(21:49):
isn't being shared to multiple multiple monks.
Speaker 4 (21:52):
I guarantee it is.
Speaker 3 (21:53):
I mean, have you ever read all the terms of
service of every service you sign up for that it
uses AI or using your data and some say way
shape or form, because I guarantee you that all of
those places reserve some right to sell or to manipulate
your data.
Speaker 5 (22:07):
Last yesterday evening around eight, I got a notification they're
going to update my phone. Will you have to sign
that to let the I mean I didn't read it right,
and I'm struggling right now this morning because it was updated.
It is completely different Kim Morman yesterday evening before I
left her house, she said, have you updated? And I said,
(22:29):
I don't think I've got a you know, alert that
I'm going to be updated. She said, wait until you are.
Speaker 3 (22:36):
You know, we forget about like regular software not attached
to phones anymore. But recently the Enterprise Suite for Microsoft
updated all the way through at system, so you know,
when you have a corporate license those things eventually, well
I'll update. But Microsoft incorporated AI into everything that they
do now, so suddenly one day you open up Outlook
and it's just regular Outlook. The next day you open
it up and suddenly it's asking you if you want
(22:56):
a computer to write your email for you, like.
Speaker 4 (22:59):
You had to button. You're like, wait minute, I didn't
mean to hit that is what are you writing? What
is this?
Speaker 5 (23:03):
I mean palette?
Speaker 4 (23:04):
Yeah, yeah, okay, yeah, I mean what are you doing?
Speaker 2 (23:06):
Man?
Speaker 4 (23:06):
I don't want this thing on here.
Speaker 3 (23:07):
I mean, I've I've been writing thank you, but I
I'm fifty one years old and I've been writing emails
for a long time. I don't suddenly need for some
some robot to write my email for me. I mean,
and it's intrusive. It's not even somewhere where you have
to go look for me, like, Okay, let me go
find this tool to do it for me. It's like
they're trying to make you hit that instead of just
doing the thing that you normally do. I'm sorry, I've
(23:29):
gotten to this ad. I did a whole show on
it on Monday. But I've gotten to this point where
as somebody who used to embrace technology and used to
really be I mean, my first computer was called a
k Pro two. I had it in nineteen eighty. I
was six years old.
Speaker 4 (23:43):
Man.
Speaker 3 (23:44):
I mean, I've been on these things forever, and I'm
at the point now where if I could throw it
all on the river, I would.
Speaker 5 (23:49):
If it's so good. You know, Fruth Pharmacy is closing down,
and that's where I get my prescriptions from in Winfieldruth.
They me a tax, not a call, sent me a
text saying that my information was being transferred to Walmart,
excuse me, to Walgreens. Walgreens in Eleanor and I just
(24:12):
live across the river, so I thought, well, I'll drive
over and say hi, and do you need anything? I
mean you need I have whatever I have. You do
need it? Yeah, and she said, oh, no, we have
all your information. I said, so everything that Fruth has
you have now they'll they'll not not only get one prescription,
it's it's an annual thing. She said, oh no, there'll
(24:34):
be no interruption. I said, great, Well, Friday, I'm on
my way to snush you. I get a text from
Walgreens says, we just received a script for you. Press
type yes to go or no quit. I don't remember,
and you know obviously, but yes. Well Monday afternoon, I
hadn't heard anything because normally they send you a follow
up text and your prescriptions ready. So I call, I was,
(24:59):
I was on whole twenty four minutes. Twenty four minutes.
I was on hold the Walgreen's in Eleanor, and I
kept saying, you're the third. There's three waiting, two waiting,
one waiting, then bang, and I could hear all this
noise or no, it was quite noisy. I don't know why.
In Eleanor Or, West Virginia. And she said, well, we
have not received a prescription for you. I said, well,
(25:22):
why did you send me a text? And I read
it to her. You know these things you can put
on the microphone and I brought it up. She said, well,
hold on, well I go back on old come back.
She said, oh, yeah, we did. I said yeah, and
she said, well I need to enter all your information
in the computer. This will take a while. I said, ma'am,
I came over there to give you all this information
(25:44):
and you told me you didn't need you had it all.
Well hold on. Well finally another person got on the phone.
I don't have any off people as occupied. And I'm
not really complaining, just that how did this speed things?
Speaker 4 (25:58):
Eleanor?
Speaker 5 (25:58):
I don't know. See, that's what I was thinking, wonder
if they was really in Eleanor? Was I really talking
to Eleanor.
Speaker 3 (26:04):
I saw somebody going through the Walgreens trash over in
Kansas City. They were trying to break into it and
get some stuff out of it, and I was ready
link for work. I couldn't stop to go in, so
I called the Walgreens and I discovered at that point
in time that it's almost impossible because I got a
hold of somebody. I was like, man, you got somebody
outside trying to break into your trash right now. You
need to get out there and see if you can
do anything about it. They're like where are you calling from?
(26:26):
I'm like, what, I called your local?
Speaker 4 (26:28):
What do you mean?
Speaker 3 (26:28):
And I found out that it was a call center somewhere.
They had no idea. They had to transfer. Although I
called the local number to the local pharmacy, they had
to transfer me to the local business so I could
tell them there was somebody trying to break into their trash.
And I still couldn't get through it, just ring and
ring and ring.
Speaker 5 (26:42):
So you know this big isn't always better. If it works,
it's great, it's streamline. You go, wow, that was easy.
Let it be difficult, and then try to make a
phone call. I'm getting ready to change my doctor. And
I really like my doctor, but he's involved with h
IMG and I've just I've just I can't stay on
(27:02):
hold as long as I've stayed on hold. And I
had a prescription that didn't get called in. I had
a lower respiratory went down there a month ago, and
I really liked my doctor. I waited for Fruit to
call me to tell me it was ready. I went
down I lived in wild I went down there and said,
we've not received anything. I tried to call hi MG
(27:24):
out of a dozen times. Finally, because I had been there.
I got a text wanting a follow up a survey
of well guess what I did. I got a phone
call instantly. Yeah, we got a break.
Speaker 4 (27:39):
Yeah, we can do it whenever you writ okay, whenever
you're ready. Want to go and do that?
Speaker 2 (27:41):
Now?
Speaker 3 (27:41):
Yes, all right, let's go and do this. Let's go
ahead and take our break. We can come back. You
can still get ahold of us a sort if you
have any questions for Larry. Maybe you're interested in selling
him your car, you have a testimonial about Larry, one
of the truth of fact about nitro, anything along those lines.
You're welcome to give us a call. Thre es er
A four three four five fifty eight fifty eight. Thre
es er A four three four five fifty eight fifty eight.
You can text three zer a four nine three five
five zero zero eight. Will take a break and be
(28:02):
back right after this. You're listening to ask the expert
Larry Dawson this year, this morning he buys cars. Just
about eight minutes left in the program. You can still
get in to talk to Larry Dawson if you'd like
to this morning three zero four three four five fifty
eight fifty eight three zero four, three four five fifty
eight fifty eight For Larry Dawson. He buys cars and
(28:23):
he can help you out in any of those regards
if you'd like to give us a call this morning
or text three zero four nine three five five zero
zero eight three zero four nine three five five zeros
you're eight. We're talking about all kinds of things, not
only uh Larry buying cars, but also just in general.
How much safer it is to do uh, to do
business sliding papers across the table rather than sliding data
across your phones.
Speaker 4 (28:42):
Yeah here in your house, in your house, yeah right, your.
Speaker 5 (28:45):
And you have a local fellows coming that. I'm really
easy to find. You know what, I can't be a
bank robber. Everybody knows me. They go, yeah, that's great, Right,
that's Larry. I've been around a long time and I've
seen now I don't know if I've seen at all,
because i've seen it all then you know you're at
the end. So I've seen a lot, see just about
(29:06):
all themes. Yeah, I think so, I've seen a lot
of different scenarios. I've seen situations. I mean, we could
do a show or fraudulent acts that I have heard
of or actually been a part of, and didn't realize it.
And I thought I was pretty good, you know that
they came in, that they've came in and got me,
and I thought, wow, I learned something.
Speaker 3 (29:28):
You know.
Speaker 5 (29:28):
It's it's funny that when you're doing everything right and
you have nothing but the best intentions, you're blinded because
that person out there that doesn't have the best attentions,
they're taking advantage of your being blinded. Orn'arro sighted or
you got your blind because you're looking straight ahead, you're
(29:48):
looking the path of doing things right. And I've done
it right all these years. When I say I did right,
I mean was every car I sol did everybody have
a great experience? I'm sure not. I'm sure there's been
some people out there, but it wasn't intentional, and when
I found out about it, I did my best to
correct the situation. I mean, you don't stay in business
(30:10):
as long as I stayed in business at Nitro being
an independent car dealer and not upset somebody or some people.
But the long haul, I have no regrets. I mean,
there's nothing. If I had to do over, I'll do
it over exactly how I did it. But the people
(30:30):
that has taken advantage of me was because what I
was trying to do was doing the right way and
they were circumventing and taking advantage of me. Because I
don't think that one.
Speaker 3 (30:42):
Yeah, do you bring up such a good point there,
because if you don't practice the deceitful side of things. Frankly,
and I'll speak from experience on this. As as good
as you might be at your business, the people that
are bad faith actors may can trick you, man, because
you're not like I met from me, I'm a little naive.
In some cases, I've been absolutely blindsided by something that
(31:05):
where I found out it was somebody doing something in
authentic or in bad faith or something like that, I
was like, I had no I mean, I felt like
an idiot because I had no idea. But I just
don't approach life from that perspective. It's hard for me
to see that perspective.
Speaker 5 (31:16):
I bet you when you were in a rental car
business that people came in, Yeah, you're shaking your head.
I could only imagine that when you there was probably
some questions that you were trained to ask, oh yeah,
you know, to see if they were going to pass
that part of the test because you do not know
what they're really going to do with that.
Speaker 3 (31:37):
You do not And like I told you before, we
were responsible for cars. If you lost cars, you had
to pay for them. And when you worked for enterprise,
if somebody stole your car or whatever. So when somebody
would come in and rent something and wouldn't return it,
or you're trying to get a hold of them and
they're not returning your calls, and well, we had a
credit card on foul, but we can't run it anymore
because it won't take it. And you, I mean, and
you have to make a character judgment sometimes when people
(31:59):
when they're coming into that. Man, I tell you, it's
not easy. Sometimes it's not easy.
Speaker 5 (32:02):
Well, the same way when I was in the automobile
selling business, people come in and you know, obviously they
want to drive a car, and I would always think,
you know, they would have good intentions, but I am
a little questionnaire that I would ask, and as long
as all of the answers was in the parameters of
what I thought was good faith, and you know, we're
all good, I really didn't have much of a problem
(32:23):
because I was so well known, especially in that Nutro area.
And that was my customer base. You could drop a
compass and go around and draw ten mile radius, and
that was the business. And it's probably still the business
in me buying cars. I mean, I don't get a
call from Webster Springs, not I wouldn't go to Webster Springs.
I was in Webster Springs Friday and Sunday, so I
(32:46):
can stop by your house. I've had conversation up around
the Snowshoe area because it's a virgin area, nobody's working it.
But I don't plan to go up there. I really
don't plan. I'm not going back to work. I love
his hobby. This is a great hobby because I'm helping people.
I'm doing what I really like and kind of what
I know best to do, and that was to buy cars.
So if you're thinking about it, if you have a
(33:07):
loved one or what just a circumstance you want to
run by me, you can call me. My cell phone
numbers three oh four five four five zero two eleven.
That's the same number I've had since nineteen ninety eight,
the same number. So it's if you did if you
dealt with me in ninety two and you had an
old business card laying around. That's still my telephone number.
(33:29):
So I'm a very easy accessible person and I think
I'm a whole lot more than probably anyone you're going
to find in the automobile world, because these stores have
gotten bigger, and you know, they don't always answer the
phone like the old days, because you don't know who's
answering that phone now, good intentions, bad intentions. You know
(33:51):
that's warehoused in their bricks and mortars, but it might
not be the department that you want. And I've told
this story before. You know, you get pulled on hold
and that customer gets let's say, disgrunt or upset or
just hangs up. You may very well lost customer. And
there's the next person down the street that you know
(34:12):
is waiting for that to happen. And I'm not the
next guy down the street, but I'm the guy that's
really easy to find. So once again, if you want
to call, it's three h four five four five zero
two eleven. I'm next door to where I was for
thirty seven years. I'm local in the community. I set
on a couple of boards, so one in the city
of Nitro, one in the city of Winfield, which I
(34:34):
reside in. I sit on the DMV board that the
governor appointed me too, so I'm kind of around. I mean,
I'm kind of that guy. So any automobile world.
Speaker 3 (34:42):
At least that's right, and it has been on the
radio for a long time with that, and we encourage
you if you have any questions earlier, you can't give
him a call. Threes are a four five four five
zero to eleven. Threes are a four five four five
zero to eleven. And every second, what do we on
the second Wednesday?
Speaker 5 (34:57):
Wednesday?
Speaker 3 (34:57):
A right, well, on the second Wednesdays of every month
right here on five E you see HS You can
talk to Larry. If you have any questions, you can
get ready for next time. But really it's easier just
to give him a call. Three zer a four five
four five zero two eleven. Then you can call it
next time and tell us how it went and how
well it went right.
Speaker 5 (35:12):
Hey, if you're down Nitro, stop buy and get you
one of those energy drinks. Well, can and see Christ
and tell her Larry sent you. Let's see how this
radio works.
Speaker 4 (35:19):
There you go. That sounds good, No problem with that
at all.
Speaker 3 (35:21):
So that was Larry Dawson from Larry Dawson's or from
Larry Dawson's We Bought Cars. That was our guest here
this morning. When I ask the expert, he'll be back
next month. Coming up next, Dave Allen, We'll be here
with five eighty Live. I'll be back this afternoon at
three oh six. I'm filling in for Dave weekly on hotline,
so i'll be back this afternoon at three six. Thanks
so much for tuning in today, and thanks so much
for Larry too coming in. We'll see him back here
(35:42):
next month.
Speaker 4 (35:43):
Have a great day.
Speaker 3 (35:43):
Everyone listening to five eighty w c HS. We are
the voice from Charleston.
Unlock your dream property with Meek's Realty Group, where Rich
the realtor makes real estate dreams a reality, whether it's
residential or commercial. We've got Charleston to Huntington covered. Your
key to exceptional real estate experience is start here. Meeks
Realty Group. Contact us at Meeks dot us.
Speaker 2 (00:15):
The views and opinions expressed on this program do not
necessarily reflect the views and opinions of five ADWCHS it's
employees or WVRC Media.
Speaker 3 (00:35):
Twenty two minutes past eight o'clock, you're listening to ask
the expert WCHS the Voice of Charleston. It's very pleased
to tell you that Larry Dawson is in studio with
us again this week and he is.
Speaker 4 (00:45):
Here right now.
Speaker 3 (00:45):
Larry, good morning, How are you doing this morning? I
guess you need your mic? Oh yeah, I think my goodness.
Speaker 4 (00:52):
Sorry about that.
Speaker 3 (00:54):
Between the two of us, we have about forty years
of radio experience. You would think that we would know
when the mic would come on, right, well.
Speaker 5 (01:00):
Thank you, thank you. And I love the music and
I love the socks.
Speaker 4 (01:04):
Oh my friend Flintstone socks.
Speaker 3 (01:06):
Yeah, my daughter gets a kick out of when I
wear like imprinted socks or some kinds.
Speaker 4 (01:11):
So that's usually where.
Speaker 3 (01:11):
Yeah, that's usually like my little Easter egg for her.
She looks for my socks every day to see whatever. Right,
So I try to get some character or something I
put on them. Uh so this morning it's Fred Flintstone O.
The Dino ones are interesting, but they're pink.
Speaker 5 (01:25):
Somewhere. You have to draw the lad with the kids.
Maybe you're just around the house there.
Speaker 4 (01:30):
Yeah, they're they're all right.
Speaker 3 (01:31):
Hey, if you have any questions this morning, or if
you want to ask Larry about anything, you're welcome to
gives a call. Three zero, four, three, four five fifty
to fifty eight. You can text threes are four nine,
three five, five years or eight. Larry Dawson is here.
Of course he still buys cars, and uh, we're gonna
be talking about the audio industry and plus all kinds
of things this morning. Say if you have any questions,
you're moren welcome and gives the call. So what's going on?
Speaker 2 (01:48):
Man?
Speaker 5 (01:48):
Well, the automobile industry is just typical December. You know,
I still have though I'm not in the game in
the retail, I'm still involved and I talked to you know,
my five buddies or the five that I know that's
going to be truthful with them. And December is always
the push to get rid of the last car, you know,
(02:09):
to get that last bark on the board. The commercial industry,
I think it's six thousand GVW. I believe it could
have changed. You know, you get the total right off
in most applications of your company corporation LLC that you
know you have some profits there you want to you
want to purchase to offset some corporate tax. So it's
always a push. And as we get closer to the
(02:31):
end of the month, you'll see more and more and
more uptick of adversements. You know, nationally on TV, on
the computer, on the radio stations, just all they're going
to do their last spin. It seems like it's always
who wants to be the number one and whatever segment
they want. You can be number one about any segment
if you create a segment. Yeah, so believe it or not.
(02:55):
Back when it really mattered to me and I was
heavily involved in the retail world, and you know, there's
some really large automobile dealerships in West Virginia and especially
around this area, and they included the Independence, which I
was an independent and for We're about a ten year
run and I was I think I got really interested
(03:19):
in watching to see what position I was in for
whatever matter. Maybe it was ego, maybe just knowing if
I was doing things right, because you know, I was
just a very small retail outlet that I hovered around
number eighty in a state for many years, so I
was the eightieth largest. So I put myself in a segment.
(03:41):
I thought, well, you know, with everybody else that's really
really I thought was really really good. You know, now
you know it doesn't matter because that's not my game,
but you can put yourself in whatever segment. There wasn't
a segment of independent dealers. There was a segment of all,
you know, registered dealers in state of West Virginia and
through West virgin and Auto Dealer Association and me belonging,
(04:03):
I had access that information, which I think was very
important to me at one time. It's funny how you
shift not careers. I retired from my career. I'm still
playing as a hobby, as I tell people, but I'm
still buying cars. There's no instrument or rating out there.
Who's buying the most cars. I know you know I
probably want to bottom. But what stands me different is
(04:23):
I'm one on one. You know, your information that we're
going to share with each other is conversation. And I'm
not going to pull out a laptop or any device
and enter other than I am going to take a
coffee of your driver's license, and that coffee is going
to be printed and put in this manilla envelope with
your name, or in a fiul that's behind a locked door.
(04:44):
It's not going to go in any type of computer
where anybody can get in to access information off what
you give me and listen, they just throw a brick
through the window and pray open a foul cabin. But
I was telling Dell before I came on in the air.
We were talking and I've said this for the last
(05:06):
several years when I was in the retail. Now I'm
just buying cars. Is we are the safekeeper of the
information that you give us. And in so many times
do you ever really see talk to the individuals buying
your car or you just doing this by your phone
exchanging information and this little white truck shows up that
(05:30):
you know, it says Carvana or gas Monkey or who
they're all doing it. You know, who are going to buy?
Well are they going to do with that information? I
received a letter yesterday and now I was telling Dale,
and I was at Kim's house and I don't really
receive mount Kim's house, and she said, here's a letter
addressed to you, and basically it was from Blue Cross
(05:53):
Blue Shield, a third party they used to maintain or
whatever they do with my information. Their data was breached
and it was informing me, informing me for about a
period of five months, all my information and all the
information they had on their clients, which I'm sure is
hundreds of thousand. All the information was breached. So you know,
(06:17):
the safekeeping is not safekeeping. Someone has by SO security number, name, address,
and a lot of information about me. And it's basically
says saying, I can get on here and monitor what
they gave away. Well, who are you gonna call? There's
not a phone number on here. I mean, who are
you gonna call? I was having a conversation with a
(06:38):
friend of mine last night. She is moving. Her father
just passed away in Texas. She liquidated his estate, kind
of like what you talked about with your mother. And
now she's moving to Myrtle Beach to sell off her
father's belongings, which I knew Roy very well. He had
a lot of tools, a lot of machinery. He lived
(06:59):
to be ninety five, was a very active ninety four
year old man. He had stuff. Well, she was Facebook
marking in it, and during her Facebook marking she used
to word coach. Facebook flagged her and put her on
Facebook jail because she used to word coach in. What
they said was there's people selling knockoffs coach purses, and
(07:23):
they and they threw her under that umbrella. And now
Lisa is a very smart lady. She's traveled the world
with dal Chamical. She's been in Shanghai and Columbia, you know,
in South America. She's been all over to buy. So
this isn't just this is a pretty smart lady. She
cannot get a Facebook jail.
Speaker 3 (07:44):
Yeah, what what they're doing is because there is no
customer service anymore. No, they're using AI to capture the
broadest possible net that they possibly can. And then they're
just throwing up their hands at the people that get
caught in the net that shouldn't be And it's like
we well, anyway at least we're not getting sued for
stuff that that that's leaking out or whatever it might be.
Speaker 4 (08:00):
It's a terrible situation to see you.
Speaker 5 (08:02):
So Lisa is a single lady with no children, never
been married, has been a professional worker all her life,
and she liquidated her father's estate and kudos to her
because it was large. I mean we talk a lot,
went to the funeral. I mean we're that close. Now
she's decided to downside sell her house. So she has
(08:25):
stuff over many years. She can't sell on in the
marketplace because she used a word sixty to ninety days ago.
She's even went to YouTube and followed their instructions how
to file. And you know, I guess a grievance to
say or your side of it. Well, when you give
(08:47):
all this information to someone you've never even talked, that
doesn't even polish a telephone number, there is no talking
to them, and you've given them information and then you
get breached. Who do you call? Ian stay with your
local person, and once again, I buy cars and I'll
come to your mother's house, or I'll go to your
aunt's house, or I'll come and we get at one
(09:09):
on one right there. Because I've done it all my
life is sitting in the living room, in the kitchen
or wherever you want to set and we're going to
exchange a couple of pieces of paper. One of them
is going to be a check. Here's going to be
a title. In some cases there's two checks, a payoff
check and your equity check. And then that information is
going to be safeguarded by me, not by a computer
(09:30):
that has firewalls. It's going to go in an envelope.
And that's where I stand out and what I'm finding
out Dell. Really, since I've semi retired, the person that
contacts me, I'll bet you is sixty years old or north.
I can't get into the young generation's mind because they're
(09:50):
not listening to what I'm telling It's not going to
it doesn't change their world. It's going to change their
world when they do these days when the right breach happens.
But you know, they don't quite understand because they were
raised with that laptop, telephone, you know, desktop in their hand,
and they think that's the only way to do business.
(10:12):
My clients is the older professional retired thing. You know.
I don't want to give this information to everybody, and
I just don't want everybody coming into my house because
you know, nosy neighbors sometimes see things, you know, and
then they get on fakebook and blow it up that
I guess what, Joe next door just sold his car
(10:33):
to Caran there's a big van that not everybody wants
their information out there, and then where that car lands.
And if you read the blogs that I read, I mean,
it just it makes you want to delete that word.
But I can only I can only share my information
when I say my information what I do, and I
buy cars and I'm finding out that the people's contact
(10:57):
to me is near my age, if not older. And
it's a delicate situation. They just don't want to share
and they they know I'm safeguarding it because I don't talk.
You know, there is some let's say, high profile people
in this area, in this county that I buy their cars,
(11:17):
and I know they sell me their cars because I
don't talk about it. You know, it's not broadcasting.
Speaker 3 (11:23):
Now for people tell me that they've sold you their
cars and I never knew that they sold you. You
they sold you sold you their cars, you know, but
they would mention it in some other context. Was like,
oh yet somebody else that does business with Larry. I
didn't know.
Speaker 5 (11:34):
That I bought them from this station right here.
Speaker 4 (11:36):
Yep. Oh yeah.
Speaker 5 (11:36):
But before they were distributed or remarketed that logo you
all had, I made sure it came off it because
it's just what I do. And you know, I normally
go through glove compartments. I go through the navigation system
to see what you have stored. Do you realize that
(11:58):
taxt are stored?
Speaker 3 (11:59):
Oh my goodness, I mean even twenty years ago. How
long whenever it was that I've worked for Enterprise, It
was almost twenty years ago now. Even back then where
they had where you could engage your bluetooth into the
dash of the vehicle and give it permission on stuff.
Whenever we would get vehicles back and you would go
in to get it ready for the next person or whatever.
You could scroll down through the dashboard and see all
their texts, the calls that they made, the whole thing,
(12:20):
and like you, I would always try to erase those sayings.
People wouldn't be able to sink their bluetooth. So it
was a customer service aspect to it. But how much
privacy and stuff? I mean, because it was the text
of the text, not just the number. Now, the calls
were just the number, of course, but the texts were
the text of the text because where they had it
up on the display. To me, that is crazy that
people sync up their data like that and then just
(12:41):
abandon it.
Speaker 4 (12:41):
They just leave it. You go to vacation somewhere.
Speaker 3 (12:44):
I've rented a condo a couple of years ago down
in Florida, showed up there and somebody left all of
their accounts logged in to the netflixes and stuff like
that on the community TV there. Like you go there
and you bring it up Disney Netflix. All this stuff
was already logged in with the previous people that were there.
I don't guess you could reverse engineer any data necessarily
out of that, but you know what you could do.
(13:04):
You could watch a bunch of stuff that they don't
like to watch, and then when their kids go on
too log one, suddenly there's a bunch of programming that
they don't watch. It's being recommended to them. I mean, well, take.
Speaker 4 (13:14):
Care of your data little more.
Speaker 3 (13:15):
I feel like sometimes being a gen xers and being
a gen x er, we're kind of one of the
smaller generations and there's not many of us in leadership positions,
you know. I mean, there's just like there's never been
a gen X president of my generation. There's just I
feel like sometimes that we're in we're in the uh
in the breeze, trying to tell people about the storm
that's coming when it comes to data. Because I was
on the cusp of the handoff of the technology and
(13:39):
I was really big into the privacy aspect of that.
The only thing activism that I've ever done in my
life is online privacy. I did that in the late nineties,
in the early two thousands, And I feel like that
you can't caution people enough about do you realize how
bad it is with the data fate, with the forensic
data fate, data print that can be put together about
you right now, with all the safeguards that you try
(14:01):
to put together. It is alarming. And you can go
and find people that will do mockups of how you
can get data from here here and here and here
and here and put together a forensic data fingerprint of
a person that is extraordinarily accurate with their family history
and their friends and where they've lived and what cars
they own. I mean, you can derive this stuff just
from metadata, and we don't protect any of that stuff.
Speaker 5 (14:24):
Walk out on the street and catch the next person
walking down and asking me to give me your SOID
security numbers and see what they say to you.
Speaker 4 (14:30):
I would never do that.
Speaker 5 (14:31):
Well they have, well guess what, And it's all over
the place. And the more you do it, the more's
out there. And so be very protective everything like your
social security numbers. Seriously exactly. And once again, when I
go in and buying a car, I met a gentleman
last Friday. I did not buy his car, but I
don't think anyone else has. I'm hoping to be able
(14:52):
to buy his truck. Seventy six, seventy seven retired god
on common ground. He told me what he was doing.
And you know, a nice guy lives up Systonvielle and
he made the journey to Nitro. And I would bet
to say he made the journey to Nitro. He's probably
heard me on this station and what and that's when
it That's when it dawned on me. I don't know.
(15:14):
I do not have twenty five and thirty year olds
and really forty year olds walking in or calling or
texting or getting hold of me. It's sixty plus years
old and a lot of it is generated right here.
And that's why Sean asked me if I was, you know,
going to be back next year, and I suggest because
I believe the majority of your listeners probably I won't
(15:36):
say it's sixty, but they're they're not twenty.
Speaker 3 (15:38):
If there's the way that it works out with talk radio,
if you're sixty plus listening to the radio, that the
chances are you listening to talk radio is very high.
Speaker 4 (15:45):
Yes, that's just I mean.
Speaker 3 (15:46):
There's others that listen and you go elsewhere, but once
you get to a certain threshold, talk radio and classic
rock into some degree classic country, but talk radio is
basically where those people reside.
Speaker 4 (15:56):
So yeah, that's true.
Speaker 5 (15:57):
So that brings in that.
Speaker 4 (15:58):
That's all of us, I mean, you know, I mean
that's West Virginia.
Speaker 5 (16:01):
Yes, and that's where I get a lot of people
calling just asking questions or they'll run into me because
I'm where I'm not in that retail business. They don't
feel obligated. Really good friend of mine and a neighbor,
he is a CPA, really bright guy, and we talked well.
I was over his house yesterday evening. We was just
(16:23):
watching little TV and just shooting a breeze. And he's
big in sports and bigger than I am, but I
you know, we talk sports and Sunday evening he and
I met over at Billy Sundays and he was having
a beer and I was having a sandwich in a sprite.
You know, I just came back and snowshoe and he said,
you know, Larry, he said, being a CPA in account
(16:43):
and I know I sometimes asked him a question though
Mike Greenley is my accountant, just to talk to him.
And he says, a lot of people ask me questions
about their taxes because I'm a CPA. And he says,
I've come to the point in my life that I'm
gonna start charging because he is a walking IRS manual.
Speaker 4 (17:06):
I'm doing.
Speaker 5 (17:07):
This is always ever done. And I said, you know,
I can see where you should and I understand that,
I said me On the other side, I said, I
like to engage and if I can help, because it's
my follow up, it's my credentials, it's hey. Larry said,
you know, we'll call Larry because he gave me some
good advice when my mother was ill, and we had
(17:29):
to sell a car. I'm actually dealing with one of
those right now. And I've navigated and dell. I started
the automobile business when I was this shy of twenty
years old. I'm sixty eight, well, I soon to be
sixty eight years old. I've done this almost five decades.
I kind of know the car business. And you can
(17:49):
get on that fake book, or you can get on
the internet and you can educate yourself for about three
to five minutes, because that's when you get tired of reading.
You can't comprehend what I have. Yeah, right, absolutely, it's priceless.
So I have nothing else to do in life other
than buy cars. I mean, I'm not in that retail
world now. The Stevens occupying my spot and they leased
(18:11):
it from me, and I just have a small space.
But I still got this great mind and I like
to engage and I do like to be helpful, but
once again, I'm not gonna get do it by gathering
up a large information. I saw this commercial wise a
snowshoe about carbonam. They got Shaquille O'Neill doing the commercial.
You think he's.
Speaker 4 (18:31):
Free, No, no, no, And.
Speaker 6 (18:34):
Do you think that television you know I mean he's
probably a part owner on Yeah, he made has has
his fingers and everything, so it wouldn't surprise me. So
when you get when you start reading and watching adversements nationally,
that's not free.
Speaker 4 (18:49):
No, no, So how.
Speaker 5 (18:50):
Can they do all this magic and pay you more
than anybody else and then pay shock you know to
do this? This is this small business in West Virginia
and we have a lot of small entrepreneurs. I have
leased a building to a lady at four it's a
great address, four twenty first Avenue, and she has nitro
(19:13):
energy and wellness and she does herberlight. I'm gonna call there.
It's a drink. It's an energy drink to me because
it does hype me up a little bit. But she
has so much business. It is amazing because I didn't
understand her concept when she came to meet about leasing
(19:33):
the building. Actually, I mean, Christian, if you're listening, you
sold yourself on me. I didn't have a grasp on
your product. I just didn't know. I almost. I mean,
I don't want to say I saw maybe a potential
failure in this thing because I didn't quite understand she's
rocking it nice and she's I don't think Christian's forty yet.
(19:55):
She's a mother and a wife and has this business.
But one thing I saw her was a vision during
one of our first conversations. Let's just say, it didn't
go real well. And I, you know, it's my building,
I at least to whoever want to, and I didn't
return a couple of her texts, and she confronted me
(20:18):
about it, and I said, well, you were telling me
how you're going to do things in my building before
you had become you know, And she apologized, she said,
you know what, You're right, and boy, we got on
the right page immediately.
Speaker 4 (20:32):
Something just took a couple of minutes of this. We talked.
Speaker 5 (20:36):
We talked. I mean, it's all it took was a talk.
You know, text can go wrongs real and this was
not going real right. And so you know, if you're
invading my space and it's mine and the incomings not real, well,
then I just don't text back. Because I'd had a
similar situation with a person of youth that had rented previously,
(21:04):
and we just it just did work real well. This
is working very well, and I'm very proud of her,
though I don't know her. I'm promoting her. She happens
to be in a building I own. But this girl
is driven. And once we talked and not text, I
saw it. I understood it, but the text wasn't going
very well. And so I guess the message behind this
(21:29):
meaning or the meaning behind this message I'm saying is
call me. I mean, if you have something to sell,
if you have a circumstance that you just want to
talk about, it might be a delicate situation. I understand,
I'm not going to share it. How do you know
that that texting with that AI bought as they call it,
(21:49):
isn't being shared to multiple multiple monks.
Speaker 4 (21:52):
I guarantee it is.
Speaker 3 (21:53):
I mean, have you ever read all the terms of
service of every service you sign up for that it
uses AI or using your data and some say way
shape or form, because I guarantee you that all of
those places reserve some right to sell or to manipulate
your data.
Speaker 5 (22:07):
Last yesterday evening around eight, I got a notification they're
going to update my phone. Will you have to sign
that to let the I mean I didn't read it right,
and I'm struggling right now this morning because it was updated.
It is completely different Kim Morman yesterday evening before I
left her house, she said, have you updated? And I said,
(22:29):
I don't think I've got a you know, alert that
I'm going to be updated. She said, wait until you are.
Speaker 3 (22:36):
You know, we forget about like regular software not attached
to phones anymore. But recently the Enterprise Suite for Microsoft
updated all the way through at system, so you know,
when you have a corporate license those things eventually, well
I'll update. But Microsoft incorporated AI into everything that they
do now, so suddenly one day you open up Outlook
and it's just regular Outlook. The next day you open
it up and suddenly it's asking you if you want
(22:56):
a computer to write your email for you, like.
Speaker 4 (22:59):
You had to button. You're like, wait minute, I didn't
mean to hit that is what are you writing? What
is this?
Speaker 5 (23:03):
I mean palette?
Speaker 4 (23:04):
Yeah, yeah, okay, yeah, I mean what are you doing?
Speaker 2 (23:06):
Man?
Speaker 4 (23:06):
I don't want this thing on here.
Speaker 3 (23:07):
I mean, I've I've been writing thank you, but I
I'm fifty one years old and I've been writing emails
for a long time. I don't suddenly need for some
some robot to write my email for me. I mean,
and it's intrusive. It's not even somewhere where you have
to go look for me, like, Okay, let me go
find this tool to do it for me. It's like
they're trying to make you hit that instead of just
doing the thing that you normally do. I'm sorry, I've
(23:29):
gotten to this ad. I did a whole show on
it on Monday. But I've gotten to this point where
as somebody who used to embrace technology and used to
really be I mean, my first computer was called a
k Pro two. I had it in nineteen eighty. I
was six years old.
Speaker 4 (23:43):
Man.
Speaker 3 (23:44):
I mean, I've been on these things forever, and I'm
at the point now where if I could throw it
all on the river, I would.
Speaker 5 (23:49):
If it's so good. You know, Fruth Pharmacy is closing down,
and that's where I get my prescriptions from in Winfieldruth.
They me a tax, not a call, sent me a
text saying that my information was being transferred to Walmart,
excuse me, to Walgreens. Walgreens in Eleanor and I just
(24:12):
live across the river, so I thought, well, I'll drive
over and say hi, and do you need anything? I
mean you need I have whatever I have. You do
need it? Yeah, and she said, oh, no, we have
all your information. I said, so everything that Fruth has
you have now they'll they'll not not only get one prescription,
it's it's an annual thing. She said, oh no, there'll
(24:34):
be no interruption. I said, great, Well, Friday, I'm on
my way to snush you. I get a text from
Walgreens says, we just received a script for you. Press
type yes to go or no quit. I don't remember,
and you know obviously, but yes. Well Monday afternoon, I
hadn't heard anything because normally they send you a follow
up text and your prescriptions ready. So I call, I was,
(24:59):
I was on whole twenty four minutes. Twenty four minutes.
I was on hold the Walgreen's in Eleanor, and I
kept saying, you're the third. There's three waiting, two waiting,
one waiting, then bang, and I could hear all this
noise or no, it was quite noisy. I don't know why.
In Eleanor Or, West Virginia. And she said, well, we
have not received a prescription for you. I said, well,
(25:22):
why did you send me a text? And I read
it to her. You know these things you can put
on the microphone and I brought it up. She said, well,
hold on, well I go back on old come back.
She said, oh, yeah, we did. I said yeah, and
she said, well I need to enter all your information
in the computer. This will take a while. I said, ma'am,
I came over there to give you all this information
(25:44):
and you told me you didn't need you had it all.
Well hold on. Well finally another person got on the phone.
I don't have any off people as occupied. And I'm
not really complaining, just that how did this speed things?
Speaker 4 (25:58):
Eleanor?
Speaker 5 (25:58):
I don't know. See, that's what I was thinking, wonder
if they was really in Eleanor? Was I really talking
to Eleanor.
Speaker 3 (26:04):
I saw somebody going through the Walgreens trash over in
Kansas City. They were trying to break into it and
get some stuff out of it, and I was ready
link for work. I couldn't stop to go in, so
I called the Walgreens and I discovered at that point
in time that it's almost impossible because I got a
hold of somebody. I was like, man, you got somebody
outside trying to break into your trash right now. You
need to get out there and see if you can
do anything about it. They're like where are you calling from?
(26:26):
I'm like, what, I called your local?
Speaker 4 (26:28):
What do you mean?
Speaker 3 (26:28):
And I found out that it was a call center somewhere.
They had no idea. They had to transfer. Although I
called the local number to the local pharmacy, they had
to transfer me to the local business so I could
tell them there was somebody trying to break into their trash.
And I still couldn't get through it, just ring and
ring and ring.
Speaker 5 (26:42):
So you know this big isn't always better. If it works,
it's great, it's streamline. You go, wow, that was easy.
Let it be difficult, and then try to make a
phone call. I'm getting ready to change my doctor. And
I really like my doctor, but he's involved with h
IMG and I've just I've just I can't stay on
(27:02):
hold as long as I've stayed on hold. And I
had a prescription that didn't get called in. I had
a lower respiratory went down there a month ago, and
I really liked my doctor. I waited for Fruit to
call me to tell me it was ready. I went
down I lived in wild I went down there and said,
we've not received anything. I tried to call hi MG
(27:24):
out of a dozen times. Finally, because I had been there.
I got a text wanting a follow up a survey
of well guess what I did. I got a phone
call instantly. Yeah, we got a break.
Speaker 4 (27:39):
Yeah, we can do it whenever you writ okay, whenever
you're ready. Want to go and do that?
Speaker 2 (27:41):
Now?
Speaker 3 (27:41):
Yes, all right, let's go and do this. Let's go
ahead and take our break. We can come back. You
can still get ahold of us a sort if you
have any questions for Larry. Maybe you're interested in selling
him your car, you have a testimonial about Larry, one
of the truth of fact about nitro, anything along those lines.
You're welcome to give us a call. Thre es er
A four three four five fifty eight fifty eight. Thre
es er A four three four five fifty eight fifty eight.
You can text three zer a four nine three five
five zero zero eight. Will take a break and be
(28:02):
back right after this. You're listening to ask the expert
Larry Dawson this year, this morning he buys cars. Just
about eight minutes left in the program. You can still
get in to talk to Larry Dawson if you'd like
to this morning three zero four three four five fifty
eight fifty eight three zero four, three four five fifty
eight fifty eight For Larry Dawson. He buys cars and
(28:23):
he can help you out in any of those regards
if you'd like to give us a call this morning
or text three zero four nine three five five zero
zero eight three zero four nine three five five zeros
you're eight. We're talking about all kinds of things, not
only uh Larry buying cars, but also just in general.
How much safer it is to do uh, to do
business sliding papers across the table rather than sliding data
across your phones.
Speaker 4 (28:42):
Yeah here in your house, in your house, yeah right, your.
Speaker 5 (28:45):
And you have a local fellows coming that. I'm really
easy to find. You know what, I can't be a
bank robber. Everybody knows me. They go, yeah, that's great, Right,
that's Larry. I've been around a long time and I've
seen now I don't know if I've seen at all,
because i've seen it all then you know you're at
the end. So I've seen a lot, see just about
(29:06):
all themes. Yeah, I think so, I've seen a lot
of different scenarios. I've seen situations. I mean, we could
do a show or fraudulent acts that I have heard
of or actually been a part of, and didn't realize it.
And I thought I was pretty good, you know that
they came in, that they've came in and got me,
and I thought, wow, I learned something.
Speaker 3 (29:28):
You know.
Speaker 5 (29:28):
It's it's funny that when you're doing everything right and
you have nothing but the best intentions, you're blinded because
that person out there that doesn't have the best attentions,
they're taking advantage of your being blinded. Orn'arro sighted or
you got your blind because you're looking straight ahead, you're
(29:48):
looking the path of doing things right. And I've done
it right all these years. When I say I did right,
I mean was every car I sol did everybody have
a great experience? I'm sure not. I'm sure there's been
some people out there, but it wasn't intentional, and when
I found out about it, I did my best to
correct the situation. I mean, you don't stay in business
(30:10):
as long as I stayed in business at Nitro being
an independent car dealer and not upset somebody or some people.
But the long haul, I have no regrets. I mean,
there's nothing. If I had to do over, I'll do
it over exactly how I did it. But the people
(30:30):
that has taken advantage of me was because what I
was trying to do was doing the right way and
they were circumventing and taking advantage of me. Because I
don't think that one.
Speaker 3 (30:42):
Yeah, do you bring up such a good point there,
because if you don't practice the deceitful side of things. Frankly,
and I'll speak from experience on this. As as good
as you might be at your business, the people that
are bad faith actors may can trick you, man, because
you're not like I met from me, I'm a little naive.
In some cases, I've been absolutely blindsided by something that
(31:05):
where I found out it was somebody doing something in
authentic or in bad faith or something like that, I
was like, I had no I mean, I felt like
an idiot because I had no idea. But I just
don't approach life from that perspective. It's hard for me
to see that perspective.
Speaker 5 (31:16):
I bet you when you were in a rental car
business that people came in, Yeah, you're shaking your head.
I could only imagine that when you there was probably
some questions that you were trained to ask, oh yeah,
you know, to see if they were going to pass
that part of the test because you do not know
what they're really going to do with that.
Speaker 3 (31:37):
You do not And like I told you before, we
were responsible for cars. If you lost cars, you had
to pay for them. And when you worked for enterprise,
if somebody stole your car or whatever. So when somebody
would come in and rent something and wouldn't return it,
or you're trying to get a hold of them and
they're not returning your calls, and well, we had a
credit card on foul, but we can't run it anymore
because it won't take it. And you, I mean, and
you have to make a character judgment sometimes when people
(31:59):
when they're coming into that. Man, I tell you, it's
not easy. Sometimes it's not easy.
Speaker 5 (32:02):
Well, the same way when I was in the automobile
selling business, people come in and you know, obviously they
want to drive a car, and I would always think,
you know, they would have good intentions, but I am
a little questionnaire that I would ask, and as long
as all of the answers was in the parameters of
what I thought was good faith, and you know, we're
all good, I really didn't have much of a problem
(32:23):
because I was so well known, especially in that Nutro area.
And that was my customer base. You could drop a
compass and go around and draw ten mile radius, and
that was the business. And it's probably still the business
in me buying cars. I mean, I don't get a
call from Webster Springs, not I wouldn't go to Webster Springs.
I was in Webster Springs Friday and Sunday, so I
(32:46):
can stop by your house. I've had conversation up around
the Snowshoe area because it's a virgin area, nobody's working it.
But I don't plan to go up there. I really
don't plan. I'm not going back to work. I love
his hobby. This is a great hobby because I'm helping people.
I'm doing what I really like and kind of what
I know best to do, and that was to buy cars.
So if you're thinking about it, if you have a
(33:07):
loved one or what just a circumstance you want to
run by me, you can call me. My cell phone
numbers three oh four five four five zero two eleven.
That's the same number I've had since nineteen ninety eight,
the same number. So it's if you did if you
dealt with me in ninety two and you had an
old business card laying around. That's still my telephone number.
(33:29):
So I'm a very easy accessible person and I think
I'm a whole lot more than probably anyone you're going
to find in the automobile world, because these stores have
gotten bigger, and you know, they don't always answer the
phone like the old days, because you don't know who's
answering that phone now, good intentions, bad intentions. You know
(33:51):
that's warehoused in their bricks and mortars, but it might
not be the department that you want. And I've told
this story before. You know, you get pulled on hold
and that customer gets let's say, disgrunt or upset or
just hangs up. You may very well lost customer. And
there's the next person down the street that you know
(34:12):
is waiting for that to happen. And I'm not the
next guy down the street, but I'm the guy that's
really easy to find. So once again, if you want
to call, it's three h four five four five zero
two eleven. I'm next door to where I was for
thirty seven years. I'm local in the community. I set
on a couple of boards, so one in the city
of Nitro, one in the city of Winfield, which I
(34:34):
reside in. I sit on the DMV board that the
governor appointed me too, so I'm kind of around. I mean,
I'm kind of that guy. So any automobile world.
Speaker 3 (34:42):
At least that's right, and it has been on the
radio for a long time with that, and we encourage
you if you have any questions earlier, you can't give
him a call. Threes are a four five four five
zero to eleven. Threes are a four five four five
zero to eleven. And every second, what do we on
the second Wednesday?
Speaker 5 (34:57):
Wednesday?
Speaker 3 (34:57):
A right, well, on the second Wednesdays of every month
right here on five E you see HS You can
talk to Larry. If you have any questions, you can
get ready for next time. But really it's easier just
to give him a call. Three zer a four five
four five zero two eleven. Then you can call it
next time and tell us how it went and how
well it went right.
Speaker 5 (35:12):
Hey, if you're down Nitro, stop buy and get you
one of those energy drinks. Well, can and see Christ
and tell her Larry sent you. Let's see how this
radio works.
Speaker 4 (35:19):
There you go. That sounds good, No problem with that
at all.
Speaker 3 (35:21):
So that was Larry Dawson from Larry Dawson's or from
Larry Dawson's We Bought Cars. That was our guest here
this morning. When I ask the expert, he'll be back
next month. Coming up next, Dave Allen, We'll be here
with five eighty Live. I'll be back this afternoon at
three oh six. I'm filling in for Dave weekly on hotline,
so i'll be back this afternoon at three six. Thanks
so much for tuning in today, and thanks so much
for Larry too coming in. We'll see him back here
(35:42):
next month.
Speaker 4 (35:43):
Have a great day.
Speaker 3 (35:43):
Everyone listening to five eighty w c HS. We are
the voice from Charleston.
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