About the Guest(s):
James Pence is a seasoned Client Relationship Manager and Client Success Professional with over 13 years of experience. He has a proven track record in driving growth, building strong partnerships, and delivering measurable results. James is passionate about maximizing ROI for clients, leading cross-functional teams, and implementing a consultative, data-driven approach to client success. Recently navigating a career transition, James is seeking new opportunities to leverage his extensive relationship management skills in a dynamic industry.
Episode Summary:
In this insightful episode of the Who You Know Show, hosted by Trevor Houston, the spotlight is on James Pence, an experienced Client Relationship Manager. The conversation delves into James's professional journey, highlighting his love for building connections and relationships both internally and externally. Despite being adept at helping companies achieve growth, James is currently in the midst of a career transition. This episode is part of the Career Comeback Series aimed at aiding professionals in stand-out job searches, showcasing their skills, and unlocking new career opportunities.
Throughout the discussion, keywords such as "client success," "relationship building," and "career transition" emerge as James shares his strategies and challenges in navigating the current job market. The episode presents actionable strategies focused on maximizing return on investment, engagement in networking, and leveraging personal branding to stand out in job applications. Trevor Houston emphasizes the significance of preparation and practicing communication to reduce nervousness during interviews. He further encourages James to cultivate a strong personal brand to attract rather than chase job opportunities, focusing on crafting messaging that emphasizes his specific skills and desired industry roles.
Resources:
- James Pence LinkedIn: https://www.linkedin.com/in/japence/
- Trevor Houston on LinkedIn: https://www.linkedin.com/in/trevorhouston/
- Career Transition Summit: https://event.webinarjam.com/register/67/04404igv
- LinkedIn e-book: https://online.flippingbook.com/view/714118097/
- Subscribe: https://podcasters.spotify.com/pod/show/who-ya-know-show
- Trevor Houston is a licensed financial professional offering insurance/financial products through various carriers. For more info visit http://cpwstrategies.com
Chapters:
(0:00) Career Transition and Success in Client Relationship Management
(7:08) The Impact of Networking on Career Opportunities
(9:22) Overcoming Interview Nerves Through Preparation and Authenticity
(18:20) Navigating Interview Formats and Overcoming Anxiety
(22:17) Building Trust Through Long-Term Client Relationships
(25:06) Crafting a Concise Value Statement for Tax Professionals
(28:32) The Importance of Focused Branding and Niche Expertise
(35:45) Building Long-Term Client Relationships Beyond Transactional Sales
(38:51) Building Confidence Through Abundant Job Interview Opportunities
(43:40) Maximizing Job Search Success Through Networking and Human Connection
(49:34) Navigating Career Transitions and Financial Stability
(51:41) Mastering Communication Skills Through Practice and Personal Branding
(55:24) Attracting Opportunities Through Authenticity and Visibility
(58:33) Creative Job Search Strategies and Community Support
(1:03:13) Building a Personal Brand to Overcome Ageism in Job Search
(1:06:41) Navigating Ageism and Salary Expectations in Job Hunting
(1:09:01) Strategic Networking and Advocacy for Job Opportunities
(1:14:02) Overcoming Job Loss and Embracing Uncomfortable Growth
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