The Josh Bersin Company

The Josh Bersin Company

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

Episodes

August 8, 2025 21 mins

This week I have an update on the “real world” of AI transformation, based on some important conversations I’ve had (and these folks will join the podcast soon.)

First, I talked with the Department of Labor and also reviewed new research from Goldman Sachs and we do find that “AI is not wiping out jobs.” As you’ll hear, there is a slowdown in hiring, but actually AI is “creating new work...

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This week we introduce Galileo for Managers, an exciting new part of the Galileo Platform – designed to help business professionals with day-to-day management. As you’ll hear in this podcast, Galileo for Managers brings together the best of AI with 25+ years of research into management, leadership, business, and HR.

As I discuss in today’s announcement, Galileo for Managers revolutionize...

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This week SAP SuccessFactors announced the acquisition of SmartRecruiters, one of the fastest-growing talent acquisition platforms. This is much more than a technology deal: it demonstrates the value of talent and the massive redefinition of “applicant tracking systems” taking place today.

While the deal is not final and details are yet to come, I highlight the real implications of this ...

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This week the WSJ highlighted the latest trends. CEOs proudly announcing layoffs and hiring freezes, only to see their stock price go up in celebration. The AI Superworker era has arrived, and companies are now plowing ahead with automation-induced workforce reductions.

All this is not as simple as it sounds. AI budgets are skyrocketing (EY survey shows that 21% of large companies are sp...

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After many dozens of conversations with companies and AI vendors about AI transforming work, I’m left with one burning question. If we actually succeed in automating all our work tasks, data analysis, coding, and content generation, are these systems truly able to replace humans?

I”m left with a very simple answer: NO. And the reason for this is not that AI won’t keep getting “smarter,” ...

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Yesterday the White House released The American AI Action Plan, a 28-page policy document which covers many of the most important national (and global issues) we face in the new world of AI.

As I briefly discuss today, there are many fantastic policy positions in here (a few odd ones, but they’ll be worked out over time) and the bottom line is that the US Federal Government now has a dee...

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One of the most fundamental issues in business is “how we make decisions.” Should top management make all the decisions? Or should we let front-line staff collaborate and weigh in on company strategies.

Well in the political sphere, we’re testing these two models out in real time. And as I discuss, the “democratic” model leads to economies with higher levels of growth and energy, under m...

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Now that everyone is deep into AI transformation and flooded with personal productivity tools, it’s time to take a step back and consider “what new capabilities (not skills) do we need to thrive here?”

Well after 60+ interviews and discussions with hundreds of companies so far, I want to share the four “big things” that drive success. These are the essential new skills we need as a Super...

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This week Lightcast, one of the largest providers of people, jobs, and labor market data, acquired Rhetorik, a leading data collection company. Since this space has become highly strategic and ever-more essential to HR leaders (and it’s just getting more important with AI), I decided to try to explain the space.

In this podcast I explain the difference between data collection companies, ...

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This week I had a variety of meetings with companies and looked at some new research on the impact of AI in the workplace. Despite all the positive things going on in the economy, a strong signal came back about fear. A large percentage of workers are fearful for their jobs and the impact of AI, so I unpacked the topic this week.

(Note: this podcast was recorded on a long walk so it’s sl...

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One of the most explosive changes in our new world of AI is this: every one of us can now “program” our AI assistants as if we were engineers. In other words, the “prompts” we conceive and use as queries are actually instructions, so we, as non-engineers (I am an engineer, but long ago), can now “program” and direct our AI friends to do what we want.

Not only is this an enormous shift in...

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Max Legardez Coquin is one of the most fascinating entrepreneurs I’ve met. His new company, Maki People, is likely to revolutionize talent acquisition, and then revolutionize much of talent management. In this interview I ask Max to explain his fascinating background and how he sees AI Agents revolutionizing the entire process of screening, assessment, and talent management.

Maki People ...

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In this episode I discuss our findings on AI systems architectures, and how they are going to completely change our HR Technology stack. As you’ll hear, I’m not predicting a quick disruption of $50+ billion in corporate software, but over the next decade we will see a quantum shift. (Quantum meaning “from A to B” not a gradual transformation.)

Listen in and you’ll see how relevant this i...

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This week we finished a series of events in Riyadh, Abu Dhabi, and Dubai and met with more than 100 company HR leaders. In today’s podcast I discuss the business and HR issues these companies face and more significantly give perspectives on the management culture in these fast-growing companies.

We discuss AI transformation in detail and I also explain why the “mass layoffs” idea around ...

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New research shows a level of pessimism we haven’t seen in a long time. While there are many reasons for this (politics, climate, economy, AI fears), we all need to do something about it.

In this podcast I share the research and give you five important steps you can take to avoid, reduce, and eliminate pessimism a...

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June 11, 2025 23 mins

Suzanne McGovern, CHRO of Ipsy, has many years of experience in consulting, HR, DEI, and business growth (PwC, IBM, Splunk) and now leads HR for a billion dollar beauty company.

In this thought-proving interview, Suzanne explains how the CHRO role has now become an “outside-in” C-level rol...

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This week I summarize my Irresistible Keynote and explain the five keys to building an AI-powered Superworker company. And as you’ll hear, they revolve around the value of people, not the value of technology. It’s funny how we think AI is “different” and we personify it. It’s basically a tech platform, and if you think about it that way y...

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Anshul Sheopuri, Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR.

From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use...

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This is a fascinating conversation with Josh Newman, the Global Head of People Strategy & Experience, at WPP. WPP, the world’s leading advertising agency, has around 100,000 employees and a fascinating agency-specific organization around the world. Josh explains the business and operating model for WPP, and how it became an $8.1 Billi...

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Recent comments from Anthropic CEO Dario Amodei claims that we’ll have a “white collar bloodbath” in jobs and 50% of jobs are going away, leading to 20% unemployment. I believe this is completely incorrect, and in this podcast I explain why.

Tech leaders may have a distorted perspective because so much of their en...

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