"You're In Charge" with Glenn Pasch

You didn't set out to create a toxic culture. You just stayed quiet. You let things slide. You avoided the hard conversation — once, then twice, then it became the norm. 

Chris Dyer, company culture expert and author, joins the show to expose how silence is one of the most destructive leadership moves you can make, and why most managers don't even realize they're doing it. If your team feels disengaged, underperfo...

The Company Mission Statement. You wrote it. You framed it. You put it in the all-hands deck. But if your team can't tell you what to do with it on a Monday morning, it's just decoration. Agency owner Nick Avaria joins You're in Charge to expose why most leaders mistake having a mission for having a plan — and how to fix it fast. 

Walk away with a concrete framework for turning vision into the processes that actua...

Managing former Peers. Two weeks ago, you were sitting with them maybe complaining about the manager, and now you have to oversee and coach these same people.
How does that conversation go, when you have to hold one of your friends accountable? Where do you draw the line? What behavior has to change?

In this episode we give tactical advice to help you bridge the gap from sitting next to them to being their manager. We wan...

You got the promotion — now what? Most new managers make the same costly mistakes in their first 90 days without even realizing it. From micromanaging the team they used to be part of, to avoiding hard conversations, to confusing being liked with being respected — this episode breaks down the traps that trip up new leaders and what to do instead. If you're new to the role or about to step into one, this is your playbook...

Growing a company is a challenge for anyone involved. From hiring, training, sales, retention and culture, it is not for everyone. 
In this episode, the team from ASOTU, Now "More than Cars", Paul and Kyle return to the show to share the lessons they have learned building their business. 
They bring their humor, their passion and honesty to the show. And we discuss the growth of their yearly event ASTOUCON.

A...

Hoping your team figures it out isn't a strategy.
If you're a new manager frustrated by missed targets or a team that seems stuck, the problem might not be them — it might be how you're communicating direction. 
This episode gets practical: what clear looks like, how to set expectations that actually land, and how to stop managing outcomes and start managing clarity.
Let me know your thoughts. 
“Ev...

AI isn't failing in your business — leadership around it is. In this episode, we break down the five most common mistakes leaders make when introducing AI to their teams, and more importantly, how to fix each one.
From treating AI like a purchase instead of a strategy, to ignoring the very real human resistance that comes with change, these missteps are quietly killing adoption — and results — across organizati...

A big leadership failure is asking bad questions. It confuses your team, leads nowhere and does not generate the results you are looking for. As a leader, your job is to offer clarity, not confusion. 
So how do you ask better questions? We cover this as I was interviewed by Shasta Haddock, host of the "I'm a CarChick Podcast" this year at NADA, the largest automotive conference in the US. 

Great conversation and...

What happens when you put people before process and profit?
In this episode, Brad Wise, General Manager of Ferman Chevrolet, shares how a people-first leadership philosophy drives stronger retention, higher profitability, and a better customer experience. 

We unpack how investing in employees, building trust, and creating accountability doesn’t just feel good—it shows up on the bottom line. If you’r...

Training the next generation of leaders needs a new playbook. 

The next generation of managers isn’t motivated, trained, or developed the same way you were—and that’s where many experienced leaders struggle. In this episode, we talk with industry expert Bob Lanham and break down what seasoned managers must unlearn to successfully train, coach, and empower tomorrow’s leaders. 

From com...

Leadership isn’t just about performance—it’s about the legacy you leave behind. In this episode, Glenn Pasch explores five critical lessons experienced leaders must pass on to help the next generation grow as managers, professionals, and people. From accountability and communication to confidence and character, this conversation is a must-listen for leaders responsible for developing future talent.

If you&r...

In Episode 213, leadership coach and business strategist Glenn Pasch reveals the 10 essential keys to success that drive results in both business and personal life. From defining a clear vision and setting measurable goals to building accountability, consistency, and confidence, Glenn shares actionable insights every leader and professional can use to achieve lasting success.

Discover how to create a structured plan of action, docum...

Welcome to a New Season of Shows: 

In this episode, Glenn Pasch tackles one of the biggest blind spots in automotive retail — lost sales follow-up. He explains how most dealerships lose deals not because of a lack of leads, but because of a broken process after the customer leaves the showroom.

Drawing insights from dealer leader Brad Wise, Glenn breaks down how to minimize “spillage” and recover the 10–2...

Today’s episode covers a topic that comes up constantly at conferences, in leadership discussions, and on podcasts—but it’s often approached in a very conceptual, vague way. That topic is culture.

You hear it all the time:
“We want to build a strong company culture.”
“Our culture attracts top talent.”
“We take pride in our culture.”

But when you dig deeper...

Side Hustles today are very common. Everyone dreaming of being in control of their future, making money and living the good life. But what is it really like?
Matt Lasher, a 20+ year automotive industry veteran shares his journey building a large marketing team for one of the largest automotive groups in the US, West Herr and now building Steamline Auto full time, from an idea and side project. 
It's not all glamour and f...

In this episode of the You're In Charge podcast, Glenn Pasch dives into one of the most underrated yet powerful leadership strategies: building a consistent routine. Discover how a well-structured daily plan can give you control over your schedule, eliminate chaos, and create space for strategic thinking. 
Glenn shares real-world examples and actionable tips to help leaders break free from reactive management and shift towa...

In this episode of You're In Charge, Glenn Pasch is joined by renowned sales trainer Marc McGurren to tackle a hot-button topic: AI in automotive sales. Together, they break down the harsh reality that AI—no matter how advanced—won’t rescue a dealership from a flawed or inconsistent sales process. From broken lead follow-up routines to lack of accountability and poor CRM usage, Glenn and Marc explore why technolog...

Is your business ready for AI—or are you putting the cart before the data? In this episode of You're in Charge, Glenn Pasch interviews Todd Smith, CEO of QoreAI and explores the critical relationship between data quality and AI implementation. 

Todd shares why structured, clean, and relevant data must come first to avoid wasting time, money, and resources on artificial intelligence that amplifies bad decisions.&nb...

In this episode of the You're in Charge podcast, Glenn Pasch explores how successful leaders harness data to drive team performance — but not just any data. He breaks down how to identify the right metrics, avoid vanity numbers, and turn insights into clear, actionable strategies your team can execute. 

Whether you're leading a sales department, marketing team, or service operation, you'll walk away with a framework to us...