IB Talk

IB Talk

Insurance Business provides a unique offering in the insurance space as an aspirational business magazine featuring a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry.

Episodes

How trucking risk is evolving in Canada – from cargo theft to driver training to broker liability

June 17, 2026 • 14 mins
NFP's Randy Ramkissoon says one GPS tracker isn't enough anymore – thieves know where to look, and the claims are getting more severe
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Inside the rise of drone insurance

June 8, 2026 • 24 mins
Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.
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Canadian businesses know their nat cat exposure – they just don't know what it means

May 28, 2026 • 15 mins
BFL Canada's Hector Plascencia says the gap between identifying a risk and actually understanding its business impact is where most organizations fall short
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Hidden risks in green energy: Insurance gaps in solar, batteries, and beyond

April 20, 2026 • 10 mins
In this episode of IB Talk, Insurance Business editor Gia Snape sits down with Howden US' Jared Dubrowski to unpack a growing blind spot in the global push toward sustainability: the hidden risks embedded in green energy technologies. As investment pours into solar, wind and battery storage, these assets are widely seen as environmentally friendly alternatives to carbon-based energy. But Dubrowski challenges that assumption, point...
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Global turbulence is reshaping climate risk for Canadian businesses

April 17, 2026 • 30 mins
Aon’s Daniel Ocampo explains how sustainability, global risks and energy transition are reshaping insurance capacity, pricing and strategy for Canadian businesses today
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Underwriters under the microscope

March 23, 2026 • 17 mins
In this episode of IB Talk we put underwriters under the microscope with broker James Still, director of Still Insured. What do these guardians of market sustainability do well and what needs to improve? Still examines the underwriter's role that brokers need to appreciate, praises their risk analysis capabilities, and delivers his verdict with case studies from his own business.
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How brokers can ride the next wave of MGA growth

March 23, 2026 • 29 mins
Managing general agents are transforming insurance with speed, specialization, and technology. TMPAA president Brian Cohen joins IB Talk to unpack the current state of the program market, highlight emerging opportunities for brokers, and explain why adaptability (not scale) will define the industry’s future leaders
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In 2026, SMEs face evolving risks and opportunities and need the right broker to navigate them

March 19, 2026 • 16 mins
WTW's Grant Williamson shares key insights for SMEs on managing cyber, supply chain, and emerging risks, and making the most of expert brokerage advice
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Beyond insurance: Rethinking risk for high net worth families

February 23, 2026 • 13 mins
As climate volatility, cyber exposure, and social inflation intensify, insurance availability itself has become a risk for affluent clients. Gia Snape sits down with Diane Delaney of PRMA to explore why modern protection now requires proactive mitigation and a sharper understanding of human risk, and what it truly means to stay insurable in a rapidly shifting landscape.
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Why interconnected threats are reshaping complex risk strategy in Canada

February 18, 2026 • 12 mins
As climate shocks, cyber threats and supply chain disruptions grow more interconnected, Hub International’s Erin Magilton explains why organisations must blend advanced analytics with human judgment and treat insurers as partners in resilience rather than just sources of capacity.
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AI, super charged brokers and a vanishing training ladder

February 6, 2026 • 24 mins
As AI tears through brokers’ workflows, from unstructured data and risk surveys to policy design, what happens to the traditional learning curve and the next generation of talent? In this IB Talk, JAVLN CEO David Leach explore AI’s biggest wins for intermediaries, its toughest questions for jobs and training and how the broker’s role could look very different in a few years’ time.
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What Canadian boards need to prepare for as D&O risk evolves

January 29, 2026 • 16 mins
As ESG rules diverge globally and AI accelerates faster than regulation, Marsh's Robyn Campbell outlines the risks set to define executive liability in the years ahead
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Water risks: Closing coverage blind spots for agriculture and manufacturing

January 29, 2026 • 28 mins
In this IB Talk episode, Anthony Saunders with EnviroSure at Gow-Gates Insurance Australasia, breaks down the practical “rules of the road” businesses face when they take, store, treat and discharge water — and what brokers should be asking to uncover the real risk.
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Championing women in construction risk

November 21, 2025 • 13 mins
The Women in Construction (WIC) program is reshaping a historically male-dominated sector by championing gender equity, leadership development, and real community. On this episode of IB Talk, Gia Snape speaks with Kylee Kleman, South Central Zone construction leader at Marsh and a driving force behind WIC, about how the initiative grew from a grassroots effort into a powerful platform influencing the wider industry.
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Navigating Construction Insurance: Strategies & Solutions from Burns & Wilcox Experts

November 10, 2025 • 26 mins
In today’s rapidly evolving construction landscape, insurance professionals face mounting challenges—from navigating complex contract requirements to managing rising claims and tightening market capacity. As construction projects grow in scale and complexity, the risks multiply, making it more critical than ever for contractors, brokers, and fleet managers to stay ahead of industry trends and regulatory demands. This ep...
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Cyber Risk Unfiltered: Behind the Scenes of Mid-Market Attacks

October 20, 2025 • 9 mins
Cyber Risk Unfiltered: Behind the Scenes of Mid-Market Attacks by IB Talk
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From racetrack to risk management

October 9, 2025 • 25 mins
Jennifer Nuest's passion for vehicles runs deep. On this episode of IB Talk, she shares her motorsports background fuels her approach to managing transportation risks.
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The art of the story: How to win in the Lloyd’s market

September 8, 2025 • 11 mins
In the London market, hundreds of submissions compete for underwriters’ attention every week. What separates the ones that land capacity from the ones that get passed over? According to Kingsley Flynn, Chairman and Non-Executive Director at Fenchurch Broking, it often comes down to the story you tell. In this episode of IB Talk, Gia Snape speaks with Flynn about why packaging a risk is as important as pricing it.
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Automated Vehicle Replacement: Reducing the Stress of the Claims Experience

June 4, 2025 • 13 mins
When a policyholder’s vehicle is written off or in for repairs, the claims process becomes a defining decisive moment. Yet, one critical element—replacement vehicle provision—has long suffered from outdated systems, slow response times, and poor customer satisfaction. As expectations evolve and Consumer Duty demands higher standards, insurers must rethink this crucial touchpoint. It’s time to make replacemen...
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AI in payroll: How to innovate without automating out humanity

May 8, 2025 • 17 mins
As artificial intelligence rapidly reshapes every corner of the workplace, payroll stands out as one of the most sensitive and high-stakes functions in HR. Accuracy, data security, and compliance are non-negotiable — yet payroll leaders are under constant pressure to improve efficiency and reduce risk. As AI capabilities expand, the big question for employers isn’t if AI should be integrated into payroll processes, but ...
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