Tuesday Talks
Join Numeracle's Rebekah Johnson, Founder & CEO, Anis Jaffer, Chief Product Officer, Pierce Gorman, Distinguished Member of Numeracle's Technical Staff, and new regular host, Numeracle's VP of Trust Solutions, Sarah Delphey, as we bring you the highest level of expertise and innovation in the communications industry. Season 3 is all about IDENTITY— building, managing, and protecting it. Our expert hosts are joined by leaders and trailblazers who all have their fingers on the pulse of the industry to bring you the latest insights and trends. Numeracle provides actionable solutions for legal call originators to improve contact rates and restore trust in customer communications. Join us live, or listen on the go.
Episodes
The Season 3 finale of the Tuesday Talks live Podcast joins all 5 hosts, Rebekah Johnson, Anis Jaffer, Sarah Delphey, Pierce Gorman, and Brett Nemeroff, as they shed light on the key milestones and challenges of the past year and forecast what 2024 might have in store. From regulatory changes to technological innovations, we cover the aspects that shaped the telecom landscape in 2023 and how we can continue to move toward a more tr...
SMS Phishing, or Smishing, scams are on the rise, and they're more sophisticated than ever. Fraudsters are exploiting consumer trust, posing as businesses to steal sensitive data. Dr. Brad Reaves, Associate Professor and expert in privacy and security at North Carolina State University (NCSU) shares insights from his latest research, giving you the tools you need to understand and defend against SMS Phishing threats.
Journey with Anis Jaffer, Numeracle's Chief Product Officer, and Ed Olepa, Sr. Call Center Business Analyst at Rocket Central, as they address misconceptions, discuss effective strategies, and explore the impact of Branded Calling on contact rates with insights from Rocket Central. From revealing the realities of spam labeling to providing practical tips on reputation management, this episode offers a comprehensive take on optimizi...
Co-hosts Pierce Gorman, Distinguished Member of the Technical Staff, and Keith Buell, General Counsel & Head of Global Public Policy at Numeracle, team up for a comprehensive recap of SIPNOC 2023: "Focus on the Call and Text Authentication Ecosystem." Together, they take you on a journey, encapsulating all the pivotal discussions, groundbreaking innovations, and key advancements that are set to transform the future of secure te...
Strategies for Successful Dialing in an Evolving Regulatory Ecosystem
For a deeper dive into this topic, download the playback of their joint Master Class here: https://www.numeracle.com/master-classes/best-practices-for-dialing-strategies-contact-strategy-campaign
For the visual aid on risk mitigation, click here: https://www.numeracle.com/tuesday-talks/navigating-the-contact-center-landscape-best-dialing-practices-compliance-for-a...
A Cross-Atlantic Comparison of Consumer Protection Measures
Mentioned Content
Robocalls
VoIP
SIP (Session Initiation Protocol)
Calling Line Identification (CLI) Authentication
What's New? What's Next? Catching Up and Looking Ahead
Mentioned Content
Looking to the Future through a Retrospective of Season 2
It's the last session of Season 2! Rebekah and Anis close out this spectacular season, filled with so many expert guests and some new expert hosts! Together, they reflect on our conversations this season and close the year out with some trends and predictions for the future of delivering identity in 2023.
How the New Pay-for-Verification Model leads to more Identity Fraud and Distrust
As the leaders for identity verification in the communications ecosystem, we take a hard look at the changes being made by Elon Musk at Twitter in this week’s episode. With the new pay-for-verification model of the blue checkmark, Rebekah and Anis discuss how it’s not just the content we can’t trust but the identity behind the source of information itse...
Security and Fraud Mitigation to Combat Illegal Calls
Numeracle’s VP of Trust Solutions, Sarah Delphey, was joined by Bradley Reaves, Assistant Professor of Computer Science at North Carolina State University, to discuss how the history and lessons learned from academia and other industries can help illuminate solutions for combatting illegal calls and achieving call authentication.
Mentioned Content
Fraud, security, and authentic...
The future of identity and authentication in the messaging channel
Rebekah and Anis are back to discuss the recent events impacting the messaging channel, including the FCC's recent NPRM on blocking illegal robotexts, and how they predict trusted identity and authentication in the messaging channel can be achieved.
How to Authenticate Callers Before a Call is Placed
Pierce Gorman continues as our host, this time welcoming Numeracle's VP of Trust Solutions, Sarah Delphey, to report on the status of STIR/SHAKEN and explore the next enhancements, versions, challenges, and solutions that still need to be tackled alongside some regulatory commentary.
Mentioned Content
STIR/SHAKEN Call Authentication & Call Signing
Industry Traceback Group &a...
International Involvement: The Intersection Between Domestic and Foreign Voice Service Providers
Part III of our series on Call Authentication Domination has a new twist: a third expert guest speaker! Jim McEachern, Robocall and SHAKEN expert and consultant and Member of the Alliance for Telecommunications Industry Solutions (ATIS) joins host Pierce Gorman of Numeracle's Technical Staff, and returning guest Eric Priezkalns, Chief Ex...
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