Working It

Running a business is rewarding in plenty of ways – not least in terms of salary. But it can also be extremely lonely. Having friends at work becomes complicated (or even impossible), and you can’t be sure if people like you, or if they’re just saying what they think you want to hear. If you’re the boss, how can you learn to live with those downsides? To find out, Isabel Berwick speaks to Allan Barton (former MD of the waste dispos...

What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and the Art of Being Ourselves joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when you don’t know who you’ll be speak...

When you’re a leader, colleagues look for hidden meanings in everything you do. That can make gentle suggestions sound infuriating – and amplify the effect of even off-hand compliments. So how can a leader make sure their words and actions are understood as intended? To find out, Isabel Berwick speaks to Adam Galinsky, a professor at Columbia Business School, and author of the forthcoming book ‘Inspire: The Universal Path for Leadi...

This week's episode of Working It – the last of the year – is a repeat of one of our favourite episodes. It features a masterclass in chit-chat from Matt Abrahams, a lecturer in communications at Stanford University, podcast host, and author of the since published book Think Faster, Talk Smarter. Good conversation is an essential tool of self-promotion in the office. So what do we make of Matt’s advice here at t...

You thought you were getting that big promotion – but you missed out. What are your next steps? Isabel Berwick speaks to Sarah Ellis (co-founder of careers consultancy Amazing If) and FT Management Editor Anjli Raval to find out. They discuss how to keep your emotions in check after suffering professional rejection, who you should turn to for advice, and why ‘squiggly’ careers are more popular than ever.

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It's the work Christmas party season: you're out of the office, and the alcohol is flowing. How can you make sure you don't embarrass yourself (or derail your career)? And how can you bounce back if you do go wrong? Isabel Berwick speaks to FT columnist and veteran party-goer Stephen Bush, author and comedian Viv Groskop and party-shy FT columnist Emma Jacobs to find out. Warning: contains drunken secret Santas, dancefloor embarras...

Many middle-aged women leave the workforce with plenty left to give. What can managers do to stop that from happening? Isabel Berwick speaks to Lucy Standing, founder of Brave Starts, a not-for-profit that helps older workers realise their potential. Isabel and Lucy are joined by writer and comedian Viv Groskop, who coaches and consults widely in the corporate world. Together, they discuss how women can ask the right questions abou...

Most successful people will tell you that hard work and talent can get you where you want to go. Fewer of them will admit that luck is at least as important. Some of us are born into luckier circumstances than others; but we can all do more to make our own luck, and be ready to capitalise on it when the opportunity arises. In this episode, Isabel Berwick speaks to Tomas Chamorro-Premuzic, professor of business psychology at UCL and...

The UK has a well-known problem with long-term sickness in the workforce – but it’s not alone. In several wealthy countries, the number of young people turning to disability benefits has risen. Why is that? What can managers do about it? And just how much could helping people back to work boost productivity? To find out, host Isabel Berwick speaks to John Burn-Murdoch, the FT’s chief data reporter, as well as Camilla Cavendish, FT ...

Isabel Berwick writes about how managers and workers can get better at their jobs. But that doesn’t mean she’s always been a perfect employee… In this special episode, Isabel speaks to her former boss (and good friend) Michael Skapinker about how she’s changed over the course of her career, her professional shortcomings, and some of the run-ins the two of them have shared. Later, Isabel and Michael discuss nuggets of career wisdom ...

We do not always associate bosses with kindness. But being kind to your team can make workers more engaged, more likely to stick around and more productive. So how can managers weave kindness into their daily work, even if they’re annoyed or dealing with a colleague they are not keen on? Isabel Berwick speaks to Graham Allcott, author of ‘KIND: The quiet power of kindness at work’, and Bonnie Hayden Cheng, a professor at the Hong K...

Retirement used to be a cliff edge: you’d be working one week, and gardening the next. That’s changing. Now, retirement can mean working on the things you enjoy at a slower pace, and staying engaged with new ideas. Isabel Berwick speaks to author, columnist and Harvard Professor Arthur C Brooks on the science of flourishing in later life, and what older brains can do that younger ones can’t. Later, Isabel talks to former FT journal...

The idea of networking makes many of us shudder. But connecting with colleagues doesn’t have to mean cold emails and awkward encounters. Alison Fragale tells host Isabel Berwick how ‘strategic socialising’ can help us make genuinely helpful connections at work. They’re joined by Natasha Wood, head of strategy at the FT’s events business, FT Live. Natasha explains how joining colleagues in an ekiden — or long-distance relay race — h...

Bankers and lawyers have long had punishing work schedules. Has the pandemic – and a widespread move towards flexible working – changed that? Guest host Bethan Staton speaks to Craig Coben, a former senior investment banker at Bank of America and Deutsche Bank, as well as Suzi Ring, the FT’s legal correspondent. They discuss why client satisfaction trumps work-life balance, why law firms can’t just hire twice as many lawyers to wor...

Corporate reorganisations can be hugely unsettling for employees, whose working lives can change overnight. What can managers do to make these periods of flux as easy as possible for their charges? Isabel Berwick speaks to work researcher Christine Armstrong, and Andrew Hill, the FT’s senior business writer. They discuss how to get ahead of gossip, why clarity is king when you deliver bad news, and the dirtiest office secret of all...

Amazon has ordered its staff back to the office five days a week from January. Will other companies follow its lead? Host Isabel Berwick asks Kevin Delaney, the editor-in-chief of media and research firm Charter, what the data says about the efficacy of remote work. They’re joined by the FT’s Emma Jacobs, who argues being in the office is not the solution to every workplace problem.

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Amazon orders staff back...

Leaders are always under pressure – but the most successful ones know how to manage it. In this special episode, recorded live at the FT Weekend Festival in London on September 7, Isabel Berwick speaks to psychologist Dr Audrey Tang, who explains how managers can better resist the pressures of their work. Tang, author of books including ‘The Leader’s Guide to Resilience,’ tells Isabel about the importance of bosses modelling health...

Every career involves choices; every choice involves risk. But being able to size up those risks, and think coolly about which are worth taking, can make the process of choosing between options much easier. The problem? Most of us aren’t actually very good at evaluating risk. In this episode, Isabel Berwick speaks to statistician, writer and sometime poker player Nate Silver to find out how we can take better risks in our careers. ...

Lots of productivity advice tells you how you can cram more into your day, but accepting you can only do so much might be the only productivity “hack” that works. Oliver Burkeman, author of the smash-hit 2021 book Four Thousand Weeks, talks to Isabel Berwick about his new book, Meditations for Mortals, which lays out practical steps to living a less frantic life. Oliver tells Isabel why delaying our professional gratification can b...