Fixable

Fixable

Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they're also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace – regardless of their position on the company ladder. If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem. Interested in learning more about upcoming TED events? Follow these links: TEDNext: ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.

Episodes

October 27, 2025 30 mins

We’re constantly negotiating in our everyday lives—deciding where to go to dinner, haggling with sellers on Facebook Marketplace—but when it comes to higher-stakes conversations, clinching the deal can be daunting. In today’s episode, Frances calls on her colleague Deepak Malhotra for his expert advice at the negotiating table. They discuss how to balance flexibility and assertiveness, the pivotal role of empathy in conflict resolu...

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After the Minnesota Lynx were knocked out of the WNBA playoffs, star player Napheesa Collier used her exit interview to issue a scathing critique of the league’s leadership. In this installment of Unsolicited Advice, Anne and Frances coach the WNBA’s commissioner, Cathy Engelbert, on how to rebuild player trust, take full accountability for the league’s problems, and deliver an effective apology. They also address stalled progress ...

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How much time do you spend commuting to and from work in your car? And do you drive alone? In the US, the transportation sector emits more carbon pollution than any other sector—but in 1991, Washington State decided to take matters into their own hands. In this episode, Ryan and Anjali talk to Brian Lagerberg, who worked on the state’s commuter trip reduction plan: a policy that required employers to provide their employees with al...

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October 6, 2025 34 mins

Do you find yourself overwhelmed by too many Slack messages? Or unsure how to talk so that people will listen? In this episode, Anne and Frances help a caller who finds herself in the middle of a communication breakdown between her and her colleagues. Together, they explore the power of understanding your message deeply and communicating it simply. They also discuss the benefits of frequent, intentional repetition and the value of ...

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In this special Quick Fixes episode, Anne and Frances are joined by Morra Aarons-Mele, workplace mental health expert and author of The Anxious Achiever, to help three different callers with their confidence conundrums. One listener feels awkward in-person after years of remote work, the next wants to prepare his team for his exit from the company, and a final caller struggles to keep her spirits high during a frustrating job searc...

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September 22, 2025 42 mins

When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now, she feels that her modest approach is holding her back. Together, they use Anne and Frances’s “trust triangle” framework to explore how empathy, authenti...

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September 15, 2025 40 mins

Up to 80% of people experience impostor syndrome at some point in their lives—a feeling of inadequacy and anxiety about perceived flaws. In this episode, Anne and Frances break down exactly what impostor syndrome is, why we tell ourselves stories that distort reality, and how to break free from these harmful thought patterns. They also introduce some close relatives of impostor syndrome and discuss the pathway back to confidence an...

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Anne and Frances are back with a new season of Fixable to tackle a subject that impacts everyone’s experience of work: confidence. In this episode, the pair sit down with Master Fixer Ian Robertson, a professor of psychology at Trinity College Dublin and author of the new book How Confidence Works: The New Science of Self-Belief, to discuss where confidence comes from, how to inspire confidence in others, and how to deal with overc...

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September 1, 2025 30 mins

What’s the best way to transition back to work after going on leave? Wren is a newly minted director at a fintech company who got promoted into the role just a few months before going on maternity leave–and now she’s returning as the mom of a child with health challenges. However, her job and team have changed dramatically in her absence, and Wren doesn’t feel like the same person she was before her baby, either. Not knowing how to...

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We talk a lot about doing less to get more—but in practice, most organizations end up doing the opposite. When priorities pile up, and nothing gets removed or finished, the result is a familiar kind of chaos: too many projects, too little focus, and an endless loop of adding more in hopes of getting unstuck.


This week, Rodney Evans and Sam Spurlin unpack one of the most common organizational dynamics they see: the “more-is-more”...

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Criticism rarely comes wrapped in a shiny gift box, tied with a bow. As a trailblazing leader, one of Mellody Hobson’s gifts is finding the diamond in the rough. She and Adam unpack how to look for the grain of truth in any critique, when to discount feedback, and what it takes to be honest without being brutal.


This episode originally aired on June 15, 2021.

For the full text transcript, visit ted.com/podcasts/fixable-transcrip...

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For over sixty years, Gloria Steinem has been at the center of American culture and political life, where she has been instrumental in shaping our ideas about feminism, humanity, and equal rights for all people. She joins to talk about her legendary career as an award-winning journalist, New York Times best-selling author, co-founder of one of the most significant magazines of the 21st century, and an activist whose work has impact...

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What if you could transform your anxiety into something you can actually use during your work day? This week, we're revisiting a talk by neuroscientist Wendy Suzuki, who shares two evidence-based activities — breathing and movement — that can soothe your nervous system and fuel creativity and connection.


This episode originally aired on TED Health on July 9, 2024.

For the full text transcript, visit ted.com/podcasts/fixable-trans...

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This week, we’re bringing you an episode from the FT’s Behind the Money podcast: Every year, the Financial Times selects the most outstanding business book of the year. For 2023, the top pick is a book about failure. The FT’s senior business writer Andrew Hill sits down with the winner, Amy Edmondson, the author of Right Kind of Wrong and “the world’s most influential organisational psychologist”. Edmondson’s book explores the valu...

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There are 5 different generations in the workplace today, and strong views can lead to conflict between age groups. But are generational differences really the problem? In this episode, Adam investigates the root causes of age stereotypes, why they hold us all back, and how to overcome generational divides at work. Guests: journalist Nicole Smith and research scientist Jennifer Deal.

For the full text transcript, visit ted.com/podca...

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Why do so many of us get nervous when public speaking? Communication expert Lawrence Bernstein says the key to dealing with the pressure is as simple as having a casual chat. He introduces the "coffee shop test" as a way to help you overcome nerves, connect with your audience and deliver a message that truly resonates. After the talk, Modupe explains a similar approach in academia called the "Grandma test," and how public speaking ...

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The arrival of non-human intelligence is a very big deal, says former Google CEO and chairman Eric Schmidt. In a wide-ranging interview with technologist Bilawal Sidhu, Schmidt makes the case that AI is wildly underhyped, as near-constant breakthroughs give rise to systems capable of doing even the most complex tasks on their own. He explores the staggering opportunities, sobering challenges and urgent risks of AI, showing why ever...

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Dawn Burrell is a celebrated long jumper, an Olympic athlete, and a chef’s whose cooking made her a semifinalist for a James Beard Award — and these are just a sampling of her many accolades. In this episode, Dawn talks about how she navigated the career shift from athlete to chef, redefining success for herself, and finding joy and fulfillment in the kitchen cooking for others. She and Chris also discuss ways to grow from failure,...

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Are you feeling overwhelmed, uninspired, or burned out at work? In this special Unsolicited Advice episode, Anne and Frances are getting ready for summer by tackling the importance of rest and the power of intention. They offer unexpected tips and tricks for recovering from constant stress, owning what you need to feel alive and engaged, and creating an experience of work that unleashes your ambition.


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Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestselling book High Conflict: Why We Get Trapped and How We Get Out. They tackle the missteps teams often make when it comes to handling conflict and provide actio...

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