The People Work Podcast: Creating workplaces with fewer people problems and better bottom lines
In The How People Work Podcast, Shane Jacob breaks down why people problems show up at work and what to do about them so performance actually improves. If you’ve ever walked away from a conversation and thought, “That didn’t fix anything,” this is for you. If the same issue keeps coming back, there’s a reason. This will show you what’s happening and how to handle it so the work actually changes. Most teams don’t struggle because people are incapable. They struggle because performance isn’t being addressed in a way that leads to change. A problem shows up, a conversation happens, and the work stays the same. So the issue comes back again. That costs time, money, and results. This podcast is about fixing that. Shane teaches a practical way to handle people and performance that separates the person from their behavior so you can address the work clearly and directly. When that changes, conversations lead to better work, accountability becomes consistent, and teams produce more without constant management. If you’re a business owner, executive, or team leader dealing with performance issues, conflict, or inconsistency, this podcast will show you a better way to handle it. Fewer people problems. Better results. Learn more at https://www.shanejacob.com/
Episodes
Shane Jacob drove 800 miles round trip to his 40th class reunion at Pleasant Grove High School. On the drive home he asked why people do things like that. The answer is connection, belonging, importance, and significance.
In this episode, Shane shares what it takes to create a workplace where people want to be. A paycheck is not the only reason people come to work. When leaders listen and honor people's perspective, people stay long...
What is the main principle of The Worth Work System? It is Judge the Work and Protect the Person. In this Episode, Shane Jacob talks about what each part means and how they work together.
Judging the work never ends, because nobody does the job perfect. Protecting the person means we respect human beings, no matter what they do. Shane explains the Separation Skill, why standards stay up, why consequences stay, and what to do when yo...
Shane Jacob just got back from the IFA trade show in Layton, Utah, where about 200 vendors filled aisle after aisle. He came away with two observations that seemed completely different and turned out to be the same lesson.
Three vendors suggested he bypass the association that paid for the whole event and buy direct, so they could both make a little more money. And all over the show floor, people were tired, talking about themselves...
Change is part of business. AI is changing businesses. Companies grow. Markets change. People change. Leadership changes. Reorganizations happen. Companies merge and get acquired.
You can't eliminate change.
But change can bring out the worst in people.
In this episode, Shane Jacob explains what happens when workplace change creates uncertainty, resistance, distraction, lost productivity, and turnover. He also looks at what happens to...
How The Worth Work System Saves Hours of Lost Time Every Week
Workplace conflict costs more time than most leaders realize 34 minutes per act of incivility, up to six days per disciplinary case. Shane Jacob breaks down a real example from his own company, where a written warning could have cost days of lost productivity but instead cost about two hours, because the foundation of trust was already in place. He explains why written wa...
In this episode, Shane gets personal.
He explains how three major parts of his experience shaped what he teaches today. He starts with prison, the decisions that got him there, poor self-image, and the cycle of thoughts, feelings, and behavior that followed.
Then he talks about more than 30 years with horses. Training them. Shoeing them. Showing them. Learning from them.
This is not theory disconnected from real life.
It is the context...
In this episode Shane shareswhat Leaders Should Look For When Hiring. If ten people meet the basic requirements and you have one job, what makes the difference?
In this Episode you will Discover:
- The three things Shane looks for when he hires someone
- Why basic job requirements are only the starting point
- How to pick a high performer
Shane also shares a real example from Jacob Livestock involving a lost bale of hay and shows how...
What if you could get to the end of your day and feel good about how you spent your time?
Not because you got everything done. Because you did what was most important to you.
You did what you said you were going to do. You lived according to your priorities. You became a person you can count on.
Shane Jacob talks about what happens when you manage yourself and your time around what actually matters to you. The result is bigger than pr...
Most leaders believe onboarding is about teaching someone how to do the job.
It's much more than that.
Every new employee walks into your organization asking one question:
"Am I going to make it here?"
The way leaders answer that question determines how quickly people learn, how much they contribute, and whether they stay.
In this episode, workplace culture speaker and trainer Shane Jacob explains why the first days of employment shape ...
Every leader wants better results.
More trust. Better accountability. Higher productivity.
In this episode, Shane Jacob explains why those results begin with changing what people believe, not simply changing what they do. Learn why the Worth Work System creates stronger teams, happier people, and workplaces where better performance becomes the natural result.
Trust is built faster than most leaders realize.
In this episode, Shane Jacob shares what horses taught him about human behavior, why employees stop speaking up, and how the Worth Work System helps leaders build teams with more trust, ownership, and better performance.
When someone on your team makes a mistake, what happens inside your mind before you respond?
In this episode, Shane Jacob shares a real example of implementing The Worth Work System and explains why leaders must protect the person before they judge the work.
Learn the three-step process: Recognize. Separate. Protect.
Because accountability works better when people trust their value is not on trial.
Why does feedback turn into conflict?
In this episode, Shane Jacob explains the Separation Skill: how to separate behavior from worth.
Learn how leaders can fix behavior, maintain accountability, and avoid turning every correction into a people problem.
Judge the work. Protect the person.
People don’t shut down because of feedback. They shut down when a mistake feels personal. Shane explains how trust and performance change when leaders separate the work from the person
What you'll discover:
- 3 takeaways that you can implement immediately to improve your teams attitude
- Why trying to make everyone "equal in power" doesn't actually build trust
- The difference between judging someone's work and judging who they are ...
You know the system. You use the words. So why isn't it working?
In this episode, Shane Jacob explains why Judge the Work, Protect the Person fails and it has nothing to do with what you say. It has everything to do with what you believe when things go wrong. He gives you a three-step process to catch your thinking before it costs you the trust you've been building.
Worth listening to if your team is still getting defensive even when...
Trust is not built when things are going well.
Trust is built when mistakes happen.
In this episode, Shane shares three practical ways to implement the Worth Work System so people focus less on protecting themselves and more on improving the work.
WHAT YOU'LL DISCOVER
• Why people often focus on themselves instead of the problem • Three practical ways to create trust during correction • How to judge the work without attacking the perso...
Employees who care more. Less defensiveness. More ownership. Less conflict.
In this episode, Shane Jacob explains why he created the Worth Work System and the four business results it was designed to produce. Learn how separating a person's worth from their work can improve accountability, communication, and performance.
In this episode, Shane Jacob shares one of the most personal stories he has ever told publicly. Shane shares the personal experience behind the Worth Work System and explains why self-worth affects accountability, trust, and workplace behavior.
Not because it is dramatic.
Not because it is shocking.
Because it explains a workplace problem that costs companies money every single day
People perform differently when they believe a mistake...
Employees are not always quiet because they do not care.
A lot of times they stay quiet because they are afraid of how they will be judged.
In this episode, Shane Jacob explains why disengagement is usually fear, not laziness, and how leaders accidentally make people shut down even more.
You will also hear a real story from Shane’s company that shows how dangerous silence at work can become when employees do not feel safe speaki...
Your team already knows how you see them.
If employees feel judged as people instead of coached on the work, trust drops fast. Then honesty disappears, mistakes get hidden, and managers end up frustrated repeating the same conversations over and over.
In this episode, Shane Jacob explains why leaders must stop thinking they are above the people they lead and how “Judge the work. Protect the person.” changes teams from the...
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