Freight 360

Freight 360

It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment wherever you get your podcasts. Visit our website www.freight360.net for our complete library of free content and resources, tailored to guide you towards a successful career as a Freight Broker. Also check out our YouTube channel for our weekly educational videos. https://youtube.com/@Freight360?si=Z8Ro07zZvfKISlfr Let's Talk Freight!™©2024 All Rights Reserved by Freight 360, LLC.

Episodes

November 21, 2025 50 mins

This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course.

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Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built on consistent activity, early call reps, and mentorship that sharpens judgment. In a world of automation, the human moat still wins: real tone, real trust, real momentum. If this hits, subscribe and share with someone who needs the push...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:


📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs?

🚩 Carrier Red Flags: What carrier clues reveal fraud or double-brokering risk?

🧾 Freight Agent Onboarding: How do owners manage docs, pay, and training?

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Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire first, and how to set up systems that make growth calm, not chaotic. We’ll cover reclaiming selling time with support roles, automations, and clear expectations; managing money with smart cash buffers, credit decisions, and key KPIs; a...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

💸 Best cargo insurance options for per-load coverage.

📲 Top tools for creating rate cons and checking carrier compliance

🚨 Helping a carrier flagged for fraud on Highway — ELD mix-ups and review delays.

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When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in plain English. They explain why shippers and consignees can still be on the hook, how to avoid double brokering and bad billing entries, and the practical steps that keep you from paying twice. If you touch freight, this episode gives...

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Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams.

The key lesson: safety isn’t security. Perfect inspections won’t stop a stolen load, and fake digital vetting is easy to spoof. What works is physical truth. genlogs built a network of roadside sensors tracking millions of trucks daily—verifying who’s really on the road, where, and with what equipment. W...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:


🧭 Difference between shippers and receivers in various contexts?

💸 How to fight excessive shipper fees fairly?

🏢 Can carrier and broker share the same address?

🚨 How do brokers recover after cargo fraud or loss?

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Anger over low rates won’t move freight, so Nate and Ben sit down with carrier advocate Avante “CDL Shorty” Jackson to break down the real issues dividing brokers and carriers. They unpack market pressure, ELD manipulation, and fraud prevention while tackling the transparency debate and costs on both sides. Tune in for practical steps to rebuild trust, boost profit, and keep safety front and center.

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:


💼 How many brokers carry their own insurance vs. just rely on their bond and the carrier’s insurance?

🗣️ Tips from experienced brokers on booking trucks and improving negotiation skills for newcomers.

🚛 Do brokers prefer working with owner-operators, small fleets, or larger carriers—and why?


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Freight enforcement headlines miss the real story: capacity shifts. DAT’s Dean Croke joins us to unpack how English-language crackdowns, CDL scrutiny, and chameleon carriers distort regional rates even as national averages stay flat. Shippers are squeezing savings while fleets run razor-thin, propped up by cheap diesel and slow repos—supports that could collapse fast. Flatbed stays strong thanks to AI-driven construction, and Q4 br...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

📍 What are some good live tracking platforms for simple on/off tracking?
🏬 Are there any good platforms for searching warehousing options?
🚛 How should I calculate the amount to pay a carrier for their deadhead miles?

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Freight Collection Solutions - Click Here
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Two stolen truckloads of premium tequila just exposed how deep freight fraud runs—from double brokering and GPS spoofing to carrier identity theft—plus we are seeing real DOT and ICE enforcement on the road. As non-compliant fleets vanish, rates are rising even while volumes stay nearly the same, revealing how much “ghost capacity” never belonged in the market. We break down what’s happening, why it matters, and the simple fixes br...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

❓ Are dispatchers — especially foreign dispatchers — damaging the industry? What could be the reasons, and how can dispatchers improve to play a positive role?

📱 Could brokers require carriers to use GPS tracking and provide quick video/photo verification at pickup? How realistic is a “Go / No Go” process to prevent fraud?

🪪 What’s the difference betw...

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Cash flow isn’t just paperwork—it’s survival for a freight business. In this episode, attorney Cristina Belaval (Freight Collection Solutions) and consultant Janie Howerton share the habits, documents, and legal tools that actually get brokers and carriers paid. From weekly AR routines and clean invoicing to lien rights, setoffs, and collection strategies, they outline how to turn booked margin into real cash while avoiding costly ...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🔒 Broker Liability – Who really carries the risk when loads are stolen through identity theft?

💻 Tech Stack – Best TMS and accounting software for new brokers.

👥 Agent Growth – Where to find reliable broker agents and how to structure fair, competitive pay.

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The trucking industry faces a major safety crisis—1 in 5 trucks shouldn’t be on the road, 97% of carriers lack safety ratings, and nearly a quarter of drivers stopped during inspections don’t even have a CDL. At the TIA Policy Forum in D.C., industry leaders pushed for long-delayed safety standards and legislation like the Household Goods Shipping Consumer Protection Act. With freight volumes at historic lows, brokers need layered ...

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The FMCSA’s sudden shutdown of data feeds threw brokers, carriers, and safety officials into chaos, cutting off access to critical verification tools and exposing major vulnerabilities in the freight system. Criminals are already exploiting these gaps by hijacking FMCSA credentials, altering carrier info, and stealing loads—while the agency fails to track changes. At the same time, industry groups continue to push the false “driver...

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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:

🚛 Tips for new freight brokers

🎓 How to get training as a freight agent

🛑 Dealing with false reports on Carrier411


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Freight Collection Solutions - Click Here
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DAT One - Brokers & Carriers:...

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Veteran trucker Gord Magill joins the podcast to dismantle the “driver shortage” myth. He exposes how cheap labor schemes, like Nebraska recruiting Kenyan drivers, fuel exploitation while rates stay low and safety violations rise.

Gord on X: https://x.com/GordMagill/

Gord's Substack: https://autonomoustruckers.substack.com/ 

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