Coffee w/#The Freight Coach

Today, Jared Ross of eCarrierCheck is back on the show to give more valuable insights on how freight brokers can stand out and build a successful book of business in the market!

Here’s What to Learn From This Episode:

• Sales Success Rooted in Relationships: Focus on controllable actions; consistently engage in sales calls. Ge...

Be motivated to achieve milestones in entrepreneurship and the transportation market by tuning in to this episode!

Learn more about the importance of building systems, focusing on customers, having sales and business development strategies, evaluating ROI, and networking with like-minded people in the industry to thrive in a competitive environment!

📊📉 Don’t mi...

In this episode, you’ll learn another effective strategy to simplify and optimize your sales as a freight broker with Salesdash CRM’s founder, Josh Lyles!

Josh highlights the benefits of using Salesdash CRM, the vital role of cold calling in freight sales, consistent follow-ups, and building relationships, and the importance of targeting small to medium-sized shippers, qualifying and disqualifying leads ef...

What mainly causes drivers’ downtime, and how can they be eliminated? Join today’s guest, Erik Malin of Tetro, for his entrepreneurship insights and his software solution’s goal to enhance driver earnings through efficient scheduling and compensation models!

About Erik Malin

Erik Malin (erik@tetro.one) is a freight tech founder and operator, currently building Tetro, an AI-nativ...

As we close the week, we’ve got two amazing guests back on the show, Towns Agnew and Jonathan Sinton of Drayage Insight, sharing more of their expertise about the drayage market!

This episode with Towns and Jonathan focuses on their customer-centric growth, the effectiveness of adapting products to market needs, challenges involving the drayage market, particularly its limited technology solutions, signifi...

Why is it important to balance broker and carrier needs for long-term stability in freight? Tune in today with Truckstop’s Todd Waldron!

Todd joins the show to discuss the crucial element for carrier success, focusing on long-term relationships over short-term gains, the significance of proactive communication during market shifts, setting clear expectations and boundaries to mitigate issues, and improving...

Who really succeeds in a changing freight market environment? Find out by listening to Harish Abbott’s journey in logistics!

Harish explains the impact of innovation and adaptability in the industry’s unpredictability, how AI tools transform operational efficiency and enable small businesses to scale without excessive headcount increases, and highlights persistence and learning from failures as crucial asp...

Today, Sam Agyemang talks about logistics awareness for startups, the crucial role of strategic partnerships in navigating market volatility and driving business growth, how ITF Group promotes underutilized drop trailer pools to enhance efficiency and revenue, and the potential impact of anticipated tariff changes! 

About Sam Agyemang

Sam Agyemang is the Director of Business Dev...

For this week’s first episode, we’ve got Joe Ohr and Mark Davis to discuss NMFC changes effective July 19, 2025, and simplifying LTL freight classifications!

Joe and Mark covered new guides, webinars, and a lookup tool developed to assist brokers and shippers in understanding impacts and pricing, utilizing multiple outreach channels to educate about changes, industry demand driving changes, and more!

Today, we’re live with SPI Logistics’ Cristine Sills, Navneet Johal, and Shivrani Narayan, who are talking about claims handling, professionalism, fraud prevention, and carrier verification!

Guests discuss how the SPI team manages complex claim issues to prevent escalation and safeguard agents from costly errors and potential disputes, uphold SPI’s reputation, counter identity theft, and update their due d...

In this episode, John Sutton of Sunset Transportation joins us to discuss tech adoption, essential tools for managing technology, and its current demand to prevent fraud in the industry!

John also covers the keys to broker value, the importance of consistency in service experience, and handling exceptions effectively as a broker!

About John Sutton

John C. Sutton is ...

Dive into this episode with FreighCaviar and Shipper CRM’s founders, Paul-Bernard Jaroslawski and Krystian Gebis, with their solution for the industry’s pain points, such as fragmented data and outdated contacts!

Paul and Krystian highlight how Shipper CRM can help centralize and update shipper info, manage prospects, maximize opportunities, and more of the platform’s incredible features!

Eileen Dabrowski is back on the show to talk about her consulting business and the benefits of entrepreneurship in the logistics industry!

Eileen emphasizes continuous self-improvement and developing efficient work routines such as setting manageable goals, tracking progress, using resources, having scalable sales strategies for sustainable growth, and focusing on process implementation, leadership develop...

Today, we’re featuring Beagl’s founder, Eric Williams, to discuss focusing on daily execution by automating RFP processes!

Eric highlights the importance of brand reputation, sustainable business models in freight, winning RFPs through trust and network strengths, and why brokers need to understand their business execution capabilities, deliver ongoing value, and engage in strategic calls to build trust and filter viable prospects!

In today’s episode, we discuss effective back-office integrations in transportation, data processing, and the risks of automation and data security with Sean Smith of Denim!

Sean highlights how integrations can help with operational efficiency, reduce errors, and ensure confidence, as well as best practices to minimize risks, such as using different credentials for automation, data limitation, and multi-la...

Today, you’ll learn more about Blythe (Brumleve) Milligan’s newly launched logistics platform, Cargo Rex, and how it can serve as a comprehensive information hub for the industry!

Blythe shares insights into the platform's development, privacy-centric features allowing users to navigate logistics resources without being tracked, categorizing information into various sectors like associations and technologi...

How can you automate manual tasks and brokerage operations to scale faster as a broker? Listen to Annalise Davis to find out how Chain, an AI-powered freight visibility platform, can enhance collaboration between brokers and carriers,  the importance of operational efficiency in the increasingly competitive market, Chain's latest feature that will improve engagement and retention within carrier networks, and the role o...

Atty. Dan Artaev is back on the show today to discuss critical legal protections for transportation businesses concerning online reputations and defamation risks!

Dan highlights how false reviews and Freight Guard reports can harm carriers' opportunities in the spot market, shares a cautionary case where a broker faced punitive damages for posting defamatory reports without substantiated claims, leading to...

In this episode, we’ll continue on a topic that’s vital for every transportation professional - the key strategies for generating sales and revenue!

Listen to learn the importance of daily disciplined activities over motivation, focusing on revenue-generating tasks like cold calling and its methodology, setting specific daily calling targets, tracking progress to enhance efficiency and drive business growt...