Outside the Box with Asendia USA: The International e-Commerce Podcast

Outside the Box with Asendia USA: The International e-Commerce Podcast

Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena. With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America. Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security. Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more. "Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. About Asendia USA Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business! Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://shipping.asendiausa.com/scale-your-business/ Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit https://www.asendiausa.com

Episodes

June 18, 2026 14 mins

How can ERP systems improve cross-border logistics and customer experience?

In this episode, “ERP Success: Logistics & CX” with Industry Expert Omar Akilah, SVP Product Strategy from Infios, and our co-hosts Jason Rowland and Nick Agnetti discuss the importance of

✅ Visibility

✅ Optimization, and

✅ Orchestration

in aligning technology with global trade operations, improving logistics execution, and delivering better cust...

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What makes AI truly valuable in logistics? Data.

In Part 2 of this episode, The Role of AI in Modern Logistics, Lori Boyer, Head of Content Marketing at EasyPost continues the conversation with Jason Rowland and Nick Agnetti about how billions of shipment records are helping companies make smarter shipping decisions, optimize carrier selection, and unlock insights that weren't possible before.

Key takeaways:

✅ AI is only as good as th...

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AI is transforming logistics—but where is it delivering real value?

The Role of AI in Modern Logistics - Episode 26 - In the first of this 2-part episode, co-hosts Jason Rowland and Nick Agnetti we sit down with special guest Lori Boyer, Head of Content Marketing at EasyPost, to discuss how AI and Large Language Models (LLMs) are reshaping supply chain operations.

Key takeaways:

✅ Start with the problem, not the AI tool

✅ Logisti...

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In this mini episode, "Fragrance Shipping: Dangerous Goods Compliance & Logistics", Jason Rowland, Nick Agnetti, and Asendia colleague, Mike Lorentzen discuss the challenges of shipping fragrances internationally, including DG regulations, compliance requirements, and the logistics behind safe global transport.

Learn more about this topic:

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In this episode, Shane Bogdan (Director of Cross Border Sales at Avalara) breaks down the impact of 2025 tariff adjustments and shifting de minimis regulations. Over the past year, rapid fluctuations in tariff rates have created uncertainty across international commerce, forcing companies to rethink their strategies.

Key takeaways:

• Tariff instability is now a constant, not an exception

• Proactive compliance and tariff modeling are ...

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In this mini episode, co-host Jason Rowland welcomes Amanda Meadows, Head of Partnerships, Asendia USA and Brian Dunagan, Senior Director, Strategic Partnerships at GlobalPost to discuss the challenges of international shipping in 2025 and how GlobalPost is tackling them. Touching on the importance of transparent pricing, duties and taxes, and Delivered Duty Paid (DDP) services in enhancing the e-commerce experience, discover how s...

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Stop losing value in logistics!

Partnerships can make all the difference. In this mini episode, co-hosts Jason Rowland and Nick Agnetti welcome special guest and colleague, Amanda Meadows, Head of Partnerships, Asendia USA to explore how smart alliances:

Expand e-commerce reach 🌍

Elevate customer experience 💳

Deliver smarter, comprehensive solutions 📦

Amanda shares pitfalls to avoid and tips for choosing partners that drive mutual gr...

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In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with Gerry McGowan, Executive Director US Network for Asendia, further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.

This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options...

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In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Gerry McGowan, Executive Director US Network for Asendia, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.

The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an e...

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In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting...

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In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience&...

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In Part 2 of this series, our co-hosts continue their conversation with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President Government Affairs & Client Retention of Asendia USA. They discuss how shipping to Alaska, Hawaii, and Puerto Rico is treated as domestic—eliminating cross-border compliance hurdles—and how International Bridge achieves consistent 2–4 day delivery time...

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In Part 1 of this 2-part series, our hosts sit down with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President, Government Affairs & Client Retention of Asendia USA, LIVE from Parcel Forum '25. The discussion explores how International Bridge delivers cost-effective, reliable shipping solutions to underserved regions like Alaska, Hawaii, and Puerto Rico—offering air service at ground rat...

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In the final of this 4-Part series our co-hosts wrap up the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager presenting strong growth opportunities for e-commerce brands, shippers, and 3PLs looking to improve transit times and delivery efficiency into Mexico.

Click here to download our Mexico e-commerce e-book.

Subscribe to our email...

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In this special update, co-hosts Nick Agnetti and Jason Rowland with guest Mike Lorentzen, Senior Director Enterprise Sales at Asendia USA, break down the ongoing Canada Post labor disruptions. While a phased reopening is currently underway, delivery backlogs and rolling strikes in certain areas continue to affect shipments. The panel discusses the uncertainty around potential future strikes and alternative shipping solutions to he...

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In Part 3 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, break down how our all-ground network through Laredo, TX gives shippers an edge:

✅ Avoids airport congestion & delays

✅ Handles products like perfumes & cosmetics without DG restrictions

✅ Cuts risks of lost parcels

But...

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In Part 2 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, the group dives right into why choosing the right customs broker is critical for shipping into Mexico.

With constant tariff and regulatory changes, the wrong broker can mean:

❌ Delays

❌ Confiscated shipments

❌ Even blacklistin...

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Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, join our co-hosts for the second time in 2025 to discuss the significant advantages of shipping to Mexico through our Laredo, TX facility.

What does this mean for Mexico e-commerce shippers?

✅ Lower trucking costs

✅ Faster transit by 1–3 days

✅ Simplified customs clearance (T1 for B2C, A1 for B2B)

...

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In this bonus episode, we provide a comprehensive recap of Day 1 of the PARCEL Forum '25, highlighting the significant discussions and insights garnered throughout the day. Our co-hosts, Nick Agnetti and Jason Rowland, delve into the critical conversations surrounding the international logistics industry. Noteworthy discussions included a session with Mike McComb of Green Mountain Technology, which illuminated areas for e-commerce ...

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In Part 2 of this mini episode, co-hosts Nick Agnetti and Jason Rowland explore the benefits of Asendia’s Laredo, TX facility for direct, compliant deliveries into Mexico—and how it helps customers avoid common logistics challenges.

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