Outside the Box with Asendia USA: The International e-Commerce Podcast
Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena. With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America. Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security. Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more. "Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. About Asendia USA Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business! Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://shipping.asendiausa.com/scale-your-business/ Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit https://www.asendiausa.com
Episodes
🚀 Domestic shipping is about to get a lot more flexible.
Recorded live at Parcel Forum 2026, our co-hosts Jason and Nick sit down with Doug Longobardi, Chief Revenue Officer, Asendia USA and Gerry McGowan, Executive Director US Network for Asendia to unpack "e-PAQ Select Domestic"—Asendia USA’s new multi-carrier domestic parcel solution.
What does it mean for e-commerce shippers?
📦 More carrier flexibility
🚚 Smarter midd...
How do retailers balance cost, speed, and customer expectations in today's supply chain?
Co-hosts Jason Rowland and Nick Agnetti sat down with Nathan Goodrich, Senior Director of Inventory and Logistics at FabFitFun, to discuss subscription box fulfillment, carrier partnerships, inventory planning, and what logistics providers can do to better support retailers.
If you're involved in retail, eCommerce, fulfillment, or logistics, this...
Global growth takes more than shipping internationally.
Co-hosts Jason Rowland and Nick Agnetti sit down with Michael Hubacher of ESW to discuss what it takes to create a seamless cross-border customer experience.
Key takeaways:
• Why localization is essential for global growth.
• How an integrated customer journey drives long-term value.
• Why strategic insights help brands uncover new international opportunities.
Learn more about this ...
The last mile is no longer just about delivery—it's about the customer experience.
Co-hosts Jason Rowland and Nick Agnetti sat down with Hank Emerson, Vice President of Business Development, Veho, about how technology is transforming last-mile logistics through greater visibility, delivery flexibility, and customer control.
Key takeaways:
📦 Delivery is an extension of your brand.
📱Technology like real-time tracking, photo proof...
Featuring Maggie Barnett, COO of ShipHero, in this episode with co-hosts Jason Rowland and Nick Agnetti the discussion evolves around:
📦 How AI is improving warehouse efficiency and order fulfillment
🤖 Practical, cost-effective AI solutions for SMBs and 3PLs
🚀 Real-world applications like AI picking and intelligent routing
📈 Lessons from scaling innovation across warehouse operations
🔮 What logistics leaders should expect as fulfil...
Shipping beyond the continental U.S. doesn't have to be complicated.
Jason Rowland and Nick Agnetti and special guest Chas Gorham, VP of Sales at International Bridge, discuss the unique logistics challenges of serving non-continental U.S. markets and why outdated assumptions are costing businesses opportunities.
From air service at ground rates to the growing e-commerce demand in Puerto Rico, the conversation highlights how innovati...
How can ERP systems improve cross-border logistics and customer experience?
In this episode, “ERP Success: Logistics & CX” with Industry Expert Omar Akilah, SVP Product Strategy from Infios, and our co-hosts Jason Rowland and Nick Agnetti discuss the importance of
✅ Visibility
✅ Optimization, and
✅ Orchestration
in aligning technology with global trade operations, improving logistics execution, and delivering better cust...
What makes AI truly valuable in logistics? Data.
In Part 2 of this episode, The Role of AI in Modern Logistics, Lori Boyer, Head of Content Marketing at EasyPost continues the conversation with Jason Rowland and Nick Agnetti about how billions of shipment records are helping companies make smarter shipping decisions, optimize carrier selection, and unlock insights that weren't possible before.
Key takeaways:
✅ AI is only as good as th...
AI is transforming logistics—but where is it delivering real value?
The Role of AI in Modern Logistics - Episode 26 - In the first of this 2-part episode, co-hosts Jason Rowland and Nick Agnetti we sit down with special guest Lori Boyer, Head of Content Marketing at EasyPost, to discuss how AI and Large Language Models (LLMs) are reshaping supply chain operations.
Key takeaways:
✅ Start with the problem, not the AI tool
✅ Logisti...
In this mini episode, "Fragrance Shipping: Dangerous Goods Compliance & Logistics", Jason Rowland, Nick Agnetti, and Asendia colleague, Mike Lorentzen discuss the challenges of shipping fragrances internationally, including DG regulations, compliance requirements, and the logistics behind safe global transport.
Learn more about this topic:
In this episode, Shane Bogdan (Director of Cross Border Sales at Avalara) breaks down the impact of 2025 tariff adjustments and shifting de minimis regulations. Over the past year, rapid fluctuations in tariff rates have created uncertainty across international commerce, forcing companies to rethink their strategies.
Key takeaways:
• Tariff instability is now a constant, not an exception
• Proactive compliance and tariff modeling are ...
In this mini episode, co-host Jason Rowland welcomes Amanda Meadows, Head of Partnerships, Asendia USA and Brian Dunagan, Senior Director, Strategic Partnerships at GlobalPost to discuss the challenges of international shipping in 2025 and how GlobalPost is tackling them. Touching on the importance of transparent pricing, duties and taxes, and Delivered Duty Paid (DDP) services in enhancing the e-commerce experience, discover how s...
Stop losing value in logistics!
Partnerships can make all the difference. In this mini episode, co-hosts Jason Rowland and Nick Agnetti welcome special guest and colleague, Amanda Meadows, Head of Partnerships, Asendia USA to explore how smart alliances:
Expand e-commerce reach 🌍
Elevate customer experience 💳
Deliver smarter, comprehensive solutions 📦
Amanda shares pitfalls to avoid and tips for choosing partners that drive mutual gr...
In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with Gerry McGowan, Executive Director US Network for Asendia, further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.
This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options...
In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Gerry McGowan, Executive Director US Network for Asendia, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.
The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an e...
In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting...
In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Mike McComb, Executive Vice President, Commercial Development at Green Mountain LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience&...
In Part 2 of this series, our co-hosts continue their conversation with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President Government Affairs & Client Retention of Asendia USA. They discuss how shipping to Alaska, Hawaii, and Puerto Rico is treated as domestic—eliminating cross-border compliance hurdles—and how International Bridge achieves consistent 2–4 day delivery time...
In Part 1 of this 2-part series, our hosts sit down with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President, Government Affairs & Client Retention of Asendia USA, LIVE from Parcel Forum '25. The discussion explores how International Bridge delivers cost-effective, reliable shipping solutions to underserved regions like Alaska, Hawaii, and Puerto Rico—offering air service at ground rat...
In the final of this 4-Part series our co-hosts wrap up the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager presenting strong growth opportunities for e-commerce brands, shippers, and 3PLs looking to improve transit times and delivery efficiency into Mexico.
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