Payments on Fire™

In this episode, Bryan Derman welcomes two highly respected members of the investment community who represent the two sides of that business: Tim Chiodo, Managing Director and Lead Analyst for Payments, Processors and Fintech at the global investment bank UBS, and Chris Kim, a public and private market investor who leads payments and fintech activities for Capital International, one of Capital Group’s three equity units.

Tune in as...

“97.0% for those whose full personal information was freely available on the darknet” experienced identity theft attempts, according to a key finding in SentiLink’s recent report on the probability of loss. 

In part three of our series on payments fraud trends and tactics, we welcome back David Maimon, Head of Fraud Insights at SentiLink, to dive into how David and his team use a “data-driven” approach in ...

In our 2024 Wrap Up episode, we looked into our crystal ball to predict how different payments  themes may evolve in the coming year; however, this industry delivers headlines at a rapid-fire pace (by the way, are you subscribed to Payments News?) and it can be hard to keep up. 

To help you read the tea leaves in the mountains of publications, Yvette Bohanan rounded up Chris Uriarte and Drew Edmond for this mid-year update on payme...

How fast is fast enough? 

When we look at fast payments data across countries, the US comes in pretty far behind in transactions per capita. And on the surface, this makes sense. FedNow is still new, and RTP volumes are relatively low. 

Join Russ Jones and Will Eisler at the Glenbrook water cooler as they debate a looser definition of fast payments, explore challenges for adoption of traditional fast payments systems in the US, and...

In our third episode in a series to spotlight the latest in global developments in payment systems from a financial inclusion lens, Sonja Kelly, Global Head of Women’s World Banking Institute, joins Joanna Wisniecka to dive into design principles for inclusive digital financial systems and how all end users benefit when design considers the specific needs of women.

Listen in as they discuss barriers to women’s financial inclusion, ...

In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew Edmond to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants...

Would you let a software agent, powered by AI, search, select, and complete a purchase on your behalf? Will a merchant be able to tell if there’s a human or robot behind the transaction? What about risk and regulation concerns? 

Russ Jones and Drew Edmond spent some time at the Glenbrook water cooler this week to consider the rapidly emerging topic of agentic commerce and agentic payments. Tune in as they explore different industry...

In a series of episodes, Glenbrook's Joanna Wisniecka will to bring you up to speed on what’s happening globally as countries modernize payment networks and reach individuals and businesses through faster payment systems.

In this episode, Joanna welcomes Sabine Mensah, Deputy CEO of AfricaNenda, a leader in financial inclusion, to explore Africa's dynamic path towards inclusive instant payment systems and the need for continued inn...

Here’s a payments conundrum for you: We now have more ways to authenticate access to an online account or app than ever before. And yet, account takeover (ATO) - basically unauthorized access to an account - is at record levels.

In this episode, Glenbrook’s Yvette Bohanan and Chris Uriarte are joined by Rocky Scales, CEO of IDgo, to explore this multifaceted problem. 

Tune in as they discuss the vulnerabilities in authentication te...

In this episode, Brant Peterson, Head of Enterprise Product, North America at Worldpay, joins Drew Edmond to talk about payment optimization through the perspective of a payment service provider. Worldpay is one of the world’s largest global PSPs - it processed over 2.5 Trillion Dollars in 2024, which was made up of 50 Billion transactions.

Tune in to hear their perspectives on payment optimization and solutions that PSPs can offer...

David Maimon, head of Fraud Insights at SentiLink, joins Yvette Bohanan for another episode to raise awareness about different fraud tactics and their impacts. 

In this conversation, Yvette and David explore the intricacies and implications of Credit Profile Numbers (CPNs) and synthetic identity fraud, as well as  “zombie debt” and assumed identity fraud.  Listen in to hear the implications of these fraud ...

“Payments Performance Optimization” is a pretty broad term, and it might mean different things to different people. 

In a series of Payments on Fire episodes this year, Glenbrook’s Drew Edmond will be talking to guests who are approaching payments optimization from a variety of different angles, with a focus on primarily online, card not present merchants. 

At the end of the day, a merchant wa...

As legal and regulatory restrictions have become relaxed in recent years, we’ve been noting the increasing prevalence of surcharges on payment cards here in the U.S. 

Perhaps it was inevitable that the practice would become more commonplace in our market, which is known around the world for relatively high rates of card interchange and a relatively light touch in financial services regulation.

Surcharging is a tricky i...

In 2024, to our great delight, we had a conversation with David Maimon, Head of Fraud Insights at SentiLink. We’re fortunate to welcome David back for a quarterly series this year to check in on payments fraud writ large - to better understand what’s happening and why.

Listen in to this episode as Yvette and David discuss the evolution and resurgence of check fraud, the increasing sophistication of fraud rings targeting banks and t...

In this episode, Anthony Sharett, President of Pathward, joins Glenbrook’s Bryan Derman to share insights on the evolving partner banking space, the importance of risk and compliance frameworks, and Pathward's mission of financial inclusion. Tune in as they also discuss potential policy and regulatory changes due to implications of major discrepancies in the banking-as-a-service arrangement between fintech platform Syn...