The MDM Podcast

Steve Snower joined Parts Town as its sixth employee in 2004. Today, the company is a leading distributor of OEM replacement parts, now on pace for nearly $2.8 billion in annual revenue. He joins to reflect on how Parts Town got here, what it's been up to lately — which includes an employee ownership program, service expansion and digital innovation — and where it's going.

Sponsored by Grant Thornton, this podcast episode features a trio of specialists to discuss the moves that distributors and transportation providers are making to go from reacting to the new normal of constant disruption, to getting the head of the curve to be ready for whatever comes next. Tariffs are only one piece of that puzzle.

We chat with Rexel USA and Canada leader Roger Little on what the company has been up to lately and what's on the horizon. This includes recent acquisitions, Rexel's North American financial outperformance vs. the group's Europe counterpart, investments in talent development and digital transformation, Little's thoughts on tariff impacts, and more.

A little over 2 years since his previous appearance on the podcast, LGG Industrial CEO Jeff Crane joins to discuss his company's 2024 rebrand from ERIKS North America; how the company is navigating the tariffs situation; its recent branch network and technology upgrades; and how LGG is approaching AI.

QXO and Beacon frequented MDM's headlines during the first five months of 2025, culminating with QXO's $11 billion purchase of the distributor. With the landmark deal now completed, Craig Webb and Mike Hockett analyze how it happened and what it means for the building materials sector as QXO is poised to continue its ambitious, acquisitive growth strategy.

SHIFT 2025 speaker Donya Rose joins to discuss the intricacies of sales compensation plans, particularly in the B2B sector. We tackle the evolution of sales compensation, recent trends post-pandemic and common challenges and questions that companies are pursuing solutions for. Our discussion also emphasizes the role of analytics and human motivation in designing effective compensation strategies.

Contrary to popular belief, culture isn't a soft skill. It's a competitive advantage, says executive leadership consultant Darcy Blessing-Williams, who is set to speak at MDM's SHIFT conference in May. She joins the podcast to discuss a zookeeper framework geared for understanding and fostering team behavior. This framework simplifies complex behavioral science.

Former Wesco leader Ben Albu shares why so many sales tools end up in the "technology graveyard" in this preview to his SHIFT Conference session on leveraging sales technology for success.

Ahead of speaking at MDM's May SHIFT conference, Redwood Advisors' John Nantz stops by to discuss major industry changes driven by market forces, technology advancements and changing customer expectations. He outlines five key imperatives that high-performing distributors are using to stay competitive and differentiate themselves.

We chat with talent recruitment and retention guru Dr. Bharani Nagarathnam - who leads Texas A&M's Master of Industrial Distribution program - about a range of vital talent topics and to preview his culture-focused roundtable discussions at our May SHIFT conference and a standalone session there based around fostering an environment where diverse teams can thrive.

From Wall Street to the warehouse — twice. Two executives from A&M Industrial's leadership team share their parallel journeys back to their (now third generation) family-owned distribution business. Hear how innovation, value-added sales and market expansion are built on the foundation of deep company values that forged its reputation in industrial distribution.

At NAW's marquee annual event, we had mini-interviews with 10 different distributor executives about their company's biggest initiatives in 2025; the industry's top challenges and reasons for optimism; and what they get out of the event.

Two longtime power transmission/motion control industry veterans, Brian Short and Bill Shepard, join to discuss career retrospection; what's changed in the market over the past four decades; their thoughts on AI; and the role of product information management, including how two leading associations are driving it forward.

Our MDM Case Study series rolled out finished reports on Ferguson and Watsco down the stretch of 2024, with plenty more to come in 2025. Here, the author of those case studies, John Gunderson, joins to debrief on his key takeaways from researching those two companies and a preview of his next deep dive on MSC Industrial Supply.

Port operators and the union representing U.S. East and Gulf Coast dockworkers reached a tentative labor deal, but the underlying issues remain. Here, the MDM Editors and NAW's CEO share their perspectives and how distributors are navigating the situation.