The MSDW Podcast
The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.
Episodes
This episode is sponsored by Plauti.
The tech world's focus on AI and agents has helped illuminate a longstanding question for Dynamics 365 CE customers - how strong is the data underlying your CRM?
As the pressure to embrace AI and agents grows, customers have a range of concerns about their data. In this conversation, we look at how CRM teams are meeting core goals ar...
This episode is sponsored by Mekorma.
ERP implementations and AP automation initiatives are well-known for introducing meaningful change into organizations. Veterans of ERP consulting learn quickly that change management is easy fto minimize during project planning but hard to ignore when deployments run into go-live challenges.
Our guests on this episode are Don An...
Long-running Microsoft Dynamics 365 Business Central environments are at risk for becoming complicated and causing pain for users. But don't rush to blame such issues on bad decisions or mistakes. A BC system can easily accumulate a mix of inefficiencies, workarounds, and issues as a result of many small and innocent-seeming decisions that accumulate over time, say our guests, Microsoft MVPs Cynthia Priebe and ...
EPPC 2026 begins soon, and MSDW is a media partner of the event with on-site coverage planned. To prepare, we talked to one speaker who will be presenting two sessions at the event, Microsoft MVP Sean Astrakhan.
Sean tells us about his two session, one on building accurate AI with Azure tools, and anot...
This episode is sponsored by Stratos Cloud Alliance.
As Microsoft expands the capabilities of M365 Copilot, Copilot Studio, and surrounding tools, partners must work to understand the updates and translate them into meaningful guidance for their clients.
That ability to mature AI skills in a rapidly evolving marketplace requires partners to bring a combination of skills...
Steve Mordue joins us to talk about the AI landscape that SMBs are facing today and how that led to his team's launch of a new AI offering, RapidClaw, an OpenClaw-based agent framework that made it to market before the reveal of Microsoft's latest autonomous offering category, Autopilot, and the first of its agents, called Scout.
Steve explains how he has made sense of some of the big choices today in the enterprise ...
This episode is sponsored by Velosio.
Organizations are feeling increasing urgency to make decisions about the future of their legacy solutions. Demands around security and sustainability become more challenging to meet over time, and as cloud solutions continue to evolve, IT and business leaders may see uncertainty in their path toward modernization.
Our guests on this episode are Velosio's Carolyn Norton, Practice Director for Cl...
In this episode we are talking with Jeremy Vyska, he's a Microsoft MVP as well as a solution architect, developer, and community leader who recently started an article series with MSDW, Field Notes on Agentic Development. The first piece discusses BCQuality, a community project focused on Business Central development best practices.
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In this episode we look back at DynamicsMinds 2026 with two guests representing a new sponsor of the event, Loveable. Olof Hedin joined Loveable's go-to-market effort, and if you recognize his name, it's probably because he was an executive in the Microsoft partner channel until quite recently. He also has an interesting family connection to the startup, which he expl...
This episode is sponsored by XPLUS.
In this episode, we explore how teams can move from reactive firefighting to proactive, evidence-based control. We cover why SQL, AOS, and Batch need to be seen as one correlated system, how custom metrics bridge the gap between technical data and real business activity, and what a structured performance optimization cycle actually looks like in practice ...
This episode is sponsored by Stratos Cloud Alliance.
In this episode, we dive into the evolving Microsoft partner landscape and what it means for growth-minded organizations navigating CSP changes, AI adoption, and cloud strategy. The conversation explores how partners can adapt their go-to-market approach, build sustainable recurring revenue, and take advantage of new opportunities across ...
MSDW was on-site at Directions North America 2026 as a media partner, and we took some time to chat with participants about the event and their outlook on the Microsoft channel. In this episode, three product leaders from Truvio join us to discuss the team's plans, their experiences at Directions North America, and how they are working with SMB ERP partners.
Our guests, Tim Kahne, Ari Liukko, and Scott Caudle from Truvio, tell us h...
MSDW was on-site at Directions North America 2026 as a media partner and we took some time to chat with participants about the event and their outlook on the Microsoft channel. In this episode, IAMCP international president Elena Baeva joins us to discuss her work with the organization, some of her priorities as president of th...
This episode is sponsored by XPLUS.
Traditional regression testing in Dynamics 365 Finance & Operations breaks down as complexity and test volume grows, but the causes can be hard to identify. Our guest, Bartosz Spiech from XPLUS, discusses how XPLUS's new software introduces a more effective approach based on smoke testing, autonomy, and observability. We also discuss how emerging concepts like agents and agentic UI are ...
Directions North America 2026 begins on April 27. MSDW is a media partner of the event, and in preparation for the event, we sat down with event organizing team vice president and content chair Trish Boccuti to learn more about what attendees can expect throughout the week.
This year's event builds on past Directions North America experiences, Trish tells us, but also expands the agenda. The organizers have made a concerted effort ...
This episode is sponsored by Flywire.
A/R teams running on Business Central are dealing with more invoices, more complexity, and less time to manage it. In this episode, we sit down with Caroline Broms from Flywire — Read more
This episode is sponsored by STAEDEAN.
The unique business process requirements of the equipment rental industry present real challenges when planning for investments in IT systems to improve for financial and operational management. Assets are under heavy use, but also changing hands frequently as demand for rental over ownership grows, customer service expectations change, and financial p...
On this episode we are recapping last week's AI Agent & Copilot Summit 2026 conference, which brought together Microsoft officials, partners, and customers for three days of customer education and education.
MSDW was a media partner of the event and in addition to event news and announcements we have already covered, we talked to industry veterans for more perspective on how their work ...
This episode is sponsored by Yooz.
Efforts by finance teams to make productive use of AI still vary widely, but a growing number of organizations could be progressing toward establishing use cases for their core processes. New data from Yooz finds that the momentum appears to be real, and that confidence is trending upward as familiarity grows.
To learn more about these...
This episode is sponsored by Velixo.
Year‑end pain in Dynamics 365 Business Central environments stems less from effort and more from weaknesses in the close process. Our guest, Velixo senior product manager and CPA Jim Norton, shares his latest views on the implications of a challenging year-end close, its link to audit friction, and the issues that arise when teams are rebuilding reports, relying on exports, maintaining offl...
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